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Scheduling Software with GPS

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Jobber logo

Jobber

4.5
733

Quoting, scheduling, & invoicing for home service businesses

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.5
    Features
    4.2
    Customer support
    4.5
Pros and Cons from Jobber users   
avatar
+15
Jobber is fairly easy to use once you've had it for a while. They payment integrations are fantastic and the workflow from quote to job completion is great as well.
They are in Canada and the delay on their phone system is frustrating. I got dropped 2x and asked the guy to call me back from his cell phone and he said he wouldn’t.
Very easy to use and was very simple and makes time management more effective. Was great in keeping up with clients and schedules.
The mapping system is TERRIBLE AND IT only allows you to reset the route two times a day.
I like how easy it is to store all my appointments and photos and everything all in one place. It is easy for all my coworkers to share also.
Is technology costly or something. It is MAPPING and we may need to do it more than twice.
The customer service is excellent they got your back and always available to assist right away. Very Happy with Jobber team.
All 10 clients are billed except one and they can’t figure out why. Driving me and my bookkeeper crazy.
I love the features, the price breakdowns are very detailed you know exactly what you’re getting for what you pay for. I love that you get more bang for your buck.
I really enjoyed the ability to access documents digitally pertaining to the job anywhere you go. Also being able to clock in and clock out.
Jobber solved all of those issues for me and saved my company.
It assigns and tracks all work requests, quotes, jobs and tasks. It also does our invoicing and passes data nicely to Quickbooks for great financial reporting.
How amazingly easy was to implement. This was so refreshing, so easy.
With constant updates and an open API, this field service is very robust for any user. Jobber is the future of this industry.
The Chat support rocks and the marketing and sales team is absolutely wonderful. I wish I switched to Jobber months ago.
This software was easy to maneuver and very simplistic.
We started with the free trial while I set up the new app and tried to sell the owner on why it was worth the cost.
Jobber is extremely easy to use once you take the time to set up right.
Jobber is fairly easy to use once you've had it for a while. They payment integrations are fantastic and the workflow from quote to job completion is great as well.
They are in Canada and the delay on their phone system is frustrating. I got dropped 2x and asked the guy to call me back from his cell phone and he said he wouldn’t.
Very easy to use and was very simple and makes time management more effective. Was great in keeping up with clients and schedules.
The mapping system is TERRIBLE AND IT only allows you to reset the route two times a day.
I like how easy it is to store all my appointments and photos and everything all in one place. It is easy for all my coworkers to share also.
Is technology costly or something. It is MAPPING and we may need to do it more than twice.
The customer service is excellent they got your back and always available to assist right away. Very Happy with Jobber team.
All 10 clients are billed except one and they can’t figure out why. Driving me and my bookkeeper crazy.
I love the features, the price breakdowns are very detailed you know exactly what you’re getting for what you pay for. I love that you get more bang for your buck.
I really enjoyed the ability to access documents digitally pertaining to the job anywhere you go. Also being able to clock in and clock out.
Jobber solved all of those issues for me and saved my company.
It assigns and tracks all work requests, quotes, jobs and tasks. It also does our invoicing and passes data nicely to Quickbooks for great financial reporting.
How amazingly easy was to implement. This was so refreshing, so easy.
With constant updates and an open API, this field service is very robust for any user. Jobber is the future of this industry.
The Chat support rocks and the marketing and sales team is absolutely wonderful. I wish I switched to Jobber months ago.
This software was easy to maneuver and very simplistic.
We started with the free trial while I set up the new app and tried to sell the owner on why it was worth the cost.
Jobber is extremely easy to use once you take the time to set up right.
Jobber is fairly easy to use once you've had it for a while. They payment integrations are fantastic and the workflow from quote to job completion is great as well.
They are in Canada and the delay on their phone system is frustrating. I got dropped 2x and asked the guy to call me back from his cell phone and he said he wouldn’t.
Very easy to use and was very simple and makes time management more effective. Was great in keeping up with clients and schedules.
The mapping system is TERRIBLE AND IT only allows you to reset the route two times a day.
I like how easy it is to store all my appointments and photos and everything all in one place. It is easy for all my coworkers to share also.
Is technology costly or something. It is MAPPING and we may need to do it more than twice.
The customer service is excellent they got your back and always available to assist right away. Very Happy with Jobber team.
All 10 clients are billed except one and they can’t figure out why. Driving me and my bookkeeper crazy.
I love the features, the price breakdowns are very detailed you know exactly what you’re getting for what you pay for. I love that you get more bang for your buck.
I really enjoyed the ability to access documents digitally pertaining to the job anywhere you go. Also being able to clock in and clock out.
Jobber solved all of those issues for me and saved my company.
It assigns and tracks all work requests, quotes, jobs and tasks. It also does our invoicing and passes data nicely to Quickbooks for great financial reporting.
How amazingly easy was to implement. This was so refreshing, so easy.
With constant updates and an open API, this field service is very robust for any user. Jobber is the future of this industry.
The Chat support rocks and the marketing and sales team is absolutely wonderful. I wish I switched to Jobber months ago.
This software was easy to maneuver and very simplistic.
We started with the free trial while I set up the new app and tried to sell the owner on why it was worth the cost.
Jobber is extremely easy to use once you take the time to set up right.
7shifts logo
4.7
1.1K

Simplifying team management, one shift at a time.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.7
Pros and Cons from 7shifts users   
+15
It definitely does a nice job of allowing everyone to communicate on a single platform. Very user friendly and the features are great.
The only flaw in the software I have found is that I sometimes have trouble accessing the app from my phone.
I love how intuitive it is, I love that it is free for under 10 employees, I think everyone who has to do scheduling for any size of company or any industry should use this software.
The absolute worst part about this software has to do with the roles that employees can be assigned: there is no "training" option under the roles that I created.
I love how easy everything is to use. I love being notified when my schedule has been posted and as someone who used to make the schedule each week, making and publishing schedules is easy as well.
Also, the wage predictions are hit or miss. I also only get half of the notifications I should, and sometimes that app refuses to post pictures to the log.
We love this app it helps connect our staff and allows us to see who's working at which location when. Its great for time off requests as well.
I find it hard to mark someone sick in the mobile version of this.
The ease of scheduling with the interface gave me an excellent overview. Adding new employees and getting them connected and receiving updates was extremely user friendly.
Toast POS integration is great. We enjoy being able to have it seamlessly integrated with the point of sale.
I love how easy it is to make my schedule. I love how the days my employees request off show up easily and I can copy and paste schedules that repeat often.
It’s interface is very user friendly and the design is great. Everything you need to see is displayed and is easily accessible.
I love the template option. I love having seasonal templates for our varying schedules in our brewery.
Great for managing staff, and perfect for managing payroll and labour costs.
Customer service was great and all the features I would be interested to use.
Very happy and very happy with support team as well.
On top of all of that, it integrates with my accounting and POS software so smoothly. 7shifts has saved me so much time and offers the convenience my team truly needed.
It will save you time and money. Seeing sales and labor is great also.
It definitely does a nice job of allowing everyone to communicate on a single platform. Very user friendly and the features are great.
The only flaw in the software I have found is that I sometimes have trouble accessing the app from my phone.
I love how intuitive it is, I love that it is free for under 10 employees, I think everyone who has to do scheduling for any size of company or any industry should use this software.
The absolute worst part about this software has to do with the roles that employees can be assigned: there is no "training" option under the roles that I created.
I love how easy everything is to use. I love being notified when my schedule has been posted and as someone who used to make the schedule each week, making and publishing schedules is easy as well.
Also, the wage predictions are hit or miss. I also only get half of the notifications I should, and sometimes that app refuses to post pictures to the log.
We love this app it helps connect our staff and allows us to see who's working at which location when. Its great for time off requests as well.
I find it hard to mark someone sick in the mobile version of this.
The ease of scheduling with the interface gave me an excellent overview. Adding new employees and getting them connected and receiving updates was extremely user friendly.
Toast POS integration is great. We enjoy being able to have it seamlessly integrated with the point of sale.
I love how easy it is to make my schedule. I love how the days my employees request off show up easily and I can copy and paste schedules that repeat often.
It’s interface is very user friendly and the design is great. Everything you need to see is displayed and is easily accessible.
I love the template option. I love having seasonal templates for our varying schedules in our brewery.
Great for managing staff, and perfect for managing payroll and labour costs.
Customer service was great and all the features I would be interested to use.
Very happy and very happy with support team as well.
On top of all of that, it integrates with my accounting and POS software so smoothly. 7shifts has saved me so much time and offers the convenience my team truly needed.
It will save you time and money. Seeing sales and labor is great also.
It definitely does a nice job of allowing everyone to communicate on a single platform. Very user friendly and the features are great.
The only flaw in the software I have found is that I sometimes have trouble accessing the app from my phone.
I love how intuitive it is, I love that it is free for under 10 employees, I think everyone who has to do scheduling for any size of company or any industry should use this software.
The absolute worst part about this software has to do with the roles that employees can be assigned: there is no "training" option under the roles that I created.
I love how easy everything is to use. I love being notified when my schedule has been posted and as someone who used to make the schedule each week, making and publishing schedules is easy as well.
Also, the wage predictions are hit or miss. I also only get half of the notifications I should, and sometimes that app refuses to post pictures to the log.
We love this app it helps connect our staff and allows us to see who's working at which location when. Its great for time off requests as well.
I find it hard to mark someone sick in the mobile version of this.
The ease of scheduling with the interface gave me an excellent overview. Adding new employees and getting them connected and receiving updates was extremely user friendly.
Toast POS integration is great. We enjoy being able to have it seamlessly integrated with the point of sale.
I love how easy it is to make my schedule. I love how the days my employees request off show up easily and I can copy and paste schedules that repeat often.
It’s interface is very user friendly and the design is great. Everything you need to see is displayed and is easily accessible.
I love the template option. I love having seasonal templates for our varying schedules in our brewery.
Great for managing staff, and perfect for managing payroll and labour costs.
Customer service was great and all the features I would be interested to use.
Very happy and very happy with support team as well.
On top of all of that, it integrates with my accounting and POS software so smoothly. 7shifts has saved me so much time and offers the convenience my team truly needed.
It will save you time and money. Seeing sales and labor is great also.
Visual Planning logo
4.6
38

Resource management, scheduling, & planning software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.6
    Customer support
    4.7
Pros and Cons from Visual Planning users   
avatar
+10
We are pleased that what we thought we were buying is what we ended up with as our end product. Overall we are very pleased.
While it is a good thing, so an outsider/average user it can be confusing or intimidating.
Overall, a great experience with Visual Planning. From implementation, to customization, training, support - it's all great and the platform helps us run much more efficiently than we were previously.
Initial setup and customization require a bit of time and effort which can be a hurdle for small businesses or teams with limited resources.
Visual Planning is a perfect project management platform which helps to improve collaboration.
It isn't a 2 minute setup, which won't work too well for small businesses, as it front loads some of the costs.
During the development and implementation phases , we had superb customer service from Oakfield Software. They were always on hand , either via email or on the phone We could not fault them.
Very friendly for dev/admin teams. Technical product Support is very good.
The flexibility is the best feature. We can easily create views and displays and customize the software.
It is now easier to 'see' the key data, manage it and share it, making it highly valuable for the business and allowing us to operate efficiently and effectively.
I like how flexible the tool is when is comes to configurating the options needed. It is also really easy to use.
Visual Planning software is user-frienly. It is very easy to start using it, and easy to learn how to navigate through it.
We have a lot of projects to manage and equipment as well. VP really helps make it all work together without the complexity of other tools.
We are pleased that what we thought we were buying is what we ended up with as our end product. Overall we are very pleased.
While it is a good thing, so an outsider/average user it can be confusing or intimidating.
Overall, a great experience with Visual Planning. From implementation, to customization, training, support - it's all great and the platform helps us run much more efficiently than we were previously.
Initial setup and customization require a bit of time and effort which can be a hurdle for small businesses or teams with limited resources.
Visual Planning is a perfect project management platform which helps to improve collaboration.
It isn't a 2 minute setup, which won't work too well for small businesses, as it front loads some of the costs.
During the development and implementation phases , we had superb customer service from Oakfield Software. They were always on hand , either via email or on the phone We could not fault them.
Very friendly for dev/admin teams. Technical product Support is very good.
The flexibility is the best feature. We can easily create views and displays and customize the software.
It is now easier to 'see' the key data, manage it and share it, making it highly valuable for the business and allowing us to operate efficiently and effectively.
I like how flexible the tool is when is comes to configurating the options needed. It is also really easy to use.
Visual Planning software is user-frienly. It is very easy to start using it, and easy to learn how to navigate through it.
We have a lot of projects to manage and equipment as well. VP really helps make it all work together without the complexity of other tools.
We are pleased that what we thought we were buying is what we ended up with as our end product. Overall we are very pleased.
While it is a good thing, so an outsider/average user it can be confusing or intimidating.
Overall, a great experience with Visual Planning. From implementation, to customization, training, support - it's all great and the platform helps us run much more efficiently than we were previously.
Initial setup and customization require a bit of time and effort which can be a hurdle for small businesses or teams with limited resources.
Visual Planning is a perfect project management platform which helps to improve collaboration.
It isn't a 2 minute setup, which won't work too well for small businesses, as it front loads some of the costs.
During the development and implementation phases , we had superb customer service from Oakfield Software. They were always on hand , either via email or on the phone We could not fault them.
Very friendly for dev/admin teams. Technical product Support is very good.
The flexibility is the best feature. We can easily create views and displays and customize the software.
It is now easier to 'see' the key data, manage it and share it, making it highly valuable for the business and allowing us to operate efficiently and effectively.
I like how flexible the tool is when is comes to configurating the options needed. It is also really easy to use.
Visual Planning software is user-frienly. It is very easy to start using it, and easy to learn how to navigate through it.
We have a lot of projects to manage and equipment as well. VP really helps make it all work together without the complexity of other tools.
When I Work logo
4.5
1K

Staff scheduling, time tracking, communication & attendance

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.5
    Features
    4.3
    Customer support
    4.4
Pros and Cons from When I Work users   
avatar
avatar
avatar
+15
I like the ease of scheduling and the ease of accessibility. My employees enjoy having their schedule at their fingertips at all times.
I did not realize this when signing up, and find it a maddening waste of time when you have a real problem to solve (and you will have problems!).
It utilizes all of my employees' availabilities and I love having the ability to see that my employee has acknowledged their schedules.
My only bad experience is that I had to restart my phone a few times because of the GPS problems when I was trying to clock in, which was annoying and time-consuming.
We loved all of the features and integrations. With the new law that was supposed to go into effect for salary overtime, this was the perfect software to choose.
If you make a mistake and accidentally alter the availability for one day you have to go back to that day and fix it before adjusting your availability.
I liked that at a user we have the ability to view a months worth of scheduled shifts on one easy to view interface.
It's really hard to troubleshoot because WhenIWork hides all the integration details. For instance you can not see the mapping of employees and their roles/jobs between the two companies.
Their customer service team is always there to help and are super friendly.
Overall, I would highly recommend this app. For management, it is a lifesaver.
My overall experience was pleasant with When I Work, I would definitely recommend to any other Business Owners.
Great experience as a user. I would use this for my own business for employee schedules as it is user friendly.
We also really appreciate the integration with our pay roll company. One less thing for our office manager to do is always a win.
We were really happy with our experience. One of our employees even got a free shirt mailed to her just for filling out a review after she had called Customer Service to ask a question.
What I really like about the software is its simplicity.
I like that it is easy to use and most employees are familiar with how to use it and log-on.
My overall experience with this product is very well easy to use good in a price range.
The different price levels also helps me determine the best price and package for my business without having to pay for extra features.
I like the ease of scheduling and the ease of accessibility. My employees enjoy having their schedule at their fingertips at all times.
I did not realize this when signing up, and find it a maddening waste of time when you have a real problem to solve (and you will have problems!).
It utilizes all of my employees' availabilities and I love having the ability to see that my employee has acknowledged their schedules.
My only bad experience is that I had to restart my phone a few times because of the GPS problems when I was trying to clock in, which was annoying and time-consuming.
We loved all of the features and integrations. With the new law that was supposed to go into effect for salary overtime, this was the perfect software to choose.
If you make a mistake and accidentally alter the availability for one day you have to go back to that day and fix it before adjusting your availability.
I liked that at a user we have the ability to view a months worth of scheduled shifts on one easy to view interface.
It's really hard to troubleshoot because WhenIWork hides all the integration details. For instance you can not see the mapping of employees and their roles/jobs between the two companies.
Their customer service team is always there to help and are super friendly.
Overall, I would highly recommend this app. For management, it is a lifesaver.
My overall experience was pleasant with When I Work, I would definitely recommend to any other Business Owners.
Great experience as a user. I would use this for my own business for employee schedules as it is user friendly.
We also really appreciate the integration with our pay roll company. One less thing for our office manager to do is always a win.
We were really happy with our experience. One of our employees even got a free shirt mailed to her just for filling out a review after she had called Customer Service to ask a question.
What I really like about the software is its simplicity.
I like that it is easy to use and most employees are familiar with how to use it and log-on.
My overall experience with this product is very well easy to use good in a price range.
The different price levels also helps me determine the best price and package for my business without having to pay for extra features.
I like the ease of scheduling and the ease of accessibility. My employees enjoy having their schedule at their fingertips at all times.
I did not realize this when signing up, and find it a maddening waste of time when you have a real problem to solve (and you will have problems!).
It utilizes all of my employees' availabilities and I love having the ability to see that my employee has acknowledged their schedules.
My only bad experience is that I had to restart my phone a few times because of the GPS problems when I was trying to clock in, which was annoying and time-consuming.
We loved all of the features and integrations. With the new law that was supposed to go into effect for salary overtime, this was the perfect software to choose.
If you make a mistake and accidentally alter the availability for one day you have to go back to that day and fix it before adjusting your availability.
I liked that at a user we have the ability to view a months worth of scheduled shifts on one easy to view interface.
It's really hard to troubleshoot because WhenIWork hides all the integration details. For instance you can not see the mapping of employees and their roles/jobs between the two companies.
Their customer service team is always there to help and are super friendly.
Overall, I would highly recommend this app. For management, it is a lifesaver.
My overall experience was pleasant with When I Work, I would definitely recommend to any other Business Owners.
Great experience as a user. I would use this for my own business for employee schedules as it is user friendly.
We also really appreciate the integration with our pay roll company. One less thing for our office manager to do is always a win.
We were really happy with our experience. One of our employees even got a free shirt mailed to her just for filling out a review after she had called Customer Service to ask a question.
What I really like about the software is its simplicity.
I like that it is easy to use and most employees are familiar with how to use it and log-on.
My overall experience with this product is very well easy to use good in a price range.
The different price levels also helps me determine the best price and package for my business without having to pay for extra features.
Connecteam logo
4.8
325

Enhance employee management with the only all-in-one app

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.7
    Features
    4.7
    Customer support
    4.9
Pros and Cons from Connecteam users   
+15
Their product & services are superb. The Connecteam platform has been a perfect addition to our small business that is headed for a rapid growth.
My only complaint as of right now is the reliability of the GPS coordinates, which is something I was just told will no longer be a problem with the new update that's soon to release.
They are also willing to listen to ideas that would make this software better. They have been improving this app dramatically and I thank them for their continued effort in doing so.
Unless like competitors we also KNOW what we pay for and no ridiculous add-on costs coming on afterwards.
My experience with Connecteam has been very positive. I love the fact that the message box is on the screen so you can click on it and get help immediately.
The updating, which I understand has to happen. We have had few instances where the program would stop working for an hour or so.
I love that this solution is easy to use, is aesthetically pleasing, and is a great value for the cost.
Our job costing is coming out more accurate due to the time clock function. Guys are no longer guessing how long of a lunch they took, when they got to the job site, etc.
Our experience has been great. I am not very tech savvy, but with the help of the connecteam staff I am now able to navigate the app and dashboard with ease and teach others.
The most I like on the software is the beautiful design of the desk version and the app. With integration of our logo, all our employees like the app.
The Customer Service I have received is AMAZING. When I have questions or thoughts I need to work through, they are right there with information to help me make the decision to improve my process.
I love how easy it is to make my staff's weekly schedule on this app. My staff loves the clock in and out feature.
Fantastic customer service, with fast and accurate responses. They do a good job of trying to make sure you understand how to use the app to its full capacity.
Customer support is great, ease of use for employee time tracking is helpful.
Our experience has been wonderful, from implementation throughout.
Our employees like this much better than the old time clock system as much as we do. This gives us a much better concrete way to see the cost of production, as well as hours worked for payroll.
User friendly and the assistance when needed was great.
The team has been great! very attentive and respond to questions very quickly.
Their product & services are superb. The Connecteam platform has been a perfect addition to our small business that is headed for a rapid growth.
My only complaint as of right now is the reliability of the GPS coordinates, which is something I was just told will no longer be a problem with the new update that's soon to release.
They are also willing to listen to ideas that would make this software better. They have been improving this app dramatically and I thank them for their continued effort in doing so.
Unless like competitors we also KNOW what we pay for and no ridiculous add-on costs coming on afterwards.
My experience with Connecteam has been very positive. I love the fact that the message box is on the screen so you can click on it and get help immediately.
The updating, which I understand has to happen. We have had few instances where the program would stop working for an hour or so.
I love that this solution is easy to use, is aesthetically pleasing, and is a great value for the cost.
Our job costing is coming out more accurate due to the time clock function. Guys are no longer guessing how long of a lunch they took, when they got to the job site, etc.
Our experience has been great. I am not very tech savvy, but with the help of the connecteam staff I am now able to navigate the app and dashboard with ease and teach others.
The most I like on the software is the beautiful design of the desk version and the app. With integration of our logo, all our employees like the app.
The Customer Service I have received is AMAZING. When I have questions or thoughts I need to work through, they are right there with information to help me make the decision to improve my process.
I love how easy it is to make my staff's weekly schedule on this app. My staff loves the clock in and out feature.
Fantastic customer service, with fast and accurate responses. They do a good job of trying to make sure you understand how to use the app to its full capacity.
Customer support is great, ease of use for employee time tracking is helpful.
Our experience has been wonderful, from implementation throughout.
Our employees like this much better than the old time clock system as much as we do. This gives us a much better concrete way to see the cost of production, as well as hours worked for payroll.
User friendly and the assistance when needed was great.
The team has been great! very attentive and respond to questions very quickly.
Their product & services are superb. The Connecteam platform has been a perfect addition to our small business that is headed for a rapid growth.
My only complaint as of right now is the reliability of the GPS coordinates, which is something I was just told will no longer be a problem with the new update that's soon to release.
They are also willing to listen to ideas that would make this software better. They have been improving this app dramatically and I thank them for their continued effort in doing so.
Unless like competitors we also KNOW what we pay for and no ridiculous add-on costs coming on afterwards.
My experience with Connecteam has been very positive. I love the fact that the message box is on the screen so you can click on it and get help immediately.
The updating, which I understand has to happen. We have had few instances where the program would stop working for an hour or so.
I love that this solution is easy to use, is aesthetically pleasing, and is a great value for the cost.
Our job costing is coming out more accurate due to the time clock function. Guys are no longer guessing how long of a lunch they took, when they got to the job site, etc.
Our experience has been great. I am not very tech savvy, but with the help of the connecteam staff I am now able to navigate the app and dashboard with ease and teach others.
The most I like on the software is the beautiful design of the desk version and the app. With integration of our logo, all our employees like the app.
The Customer Service I have received is AMAZING. When I have questions or thoughts I need to work through, they are right there with information to help me make the decision to improve my process.
I love how easy it is to make my staff's weekly schedule on this app. My staff loves the clock in and out feature.
Fantastic customer service, with fast and accurate responses. They do a good job of trying to make sure you understand how to use the app to its full capacity.
Customer support is great, ease of use for employee time tracking is helpful.
Our experience has been wonderful, from implementation throughout.
Our employees like this much better than the old time clock system as much as we do. This gives us a much better concrete way to see the cost of production, as well as hours worked for payroll.
User friendly and the assistance when needed was great.
The team has been great! very attentive and respond to questions very quickly.
Kickserv logo
4.4
373

#1 Most User-Friendly Software to Run a Service Business

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.2
    Customer support
    4.4
Pros and Cons from Kickserv users   
+15
I am extremely happy with Kickserv. There is a bit of a learning curve but I am very pleased.
The APP has always been very poor and its so hard to use, we've never been able to use it the past 2-3 years because of how poor it is.
They have excellent customer service that we have found to be responsive and personal. I would recommend Kickserve to anyone looking for a cost effective and well designed customer management system.
Editing estimates does not work correctly. There are problems with payment capturing in Kickserv.
If you need help or have questions, tech support is always there ready to help. Actually, a rep called me after signing up to see if I needed help or had any questions and right then, I thought WOW.
The company has horrible customer support took over a month to correct their error and after multiple calls no response, cannot not recommend to anyone.
My records are stored in the cloud and the best part was it synced with Quickbooks immediately. I absolutely love it and would recommend to a small start up to a Fortune 500.
I found it very easy to use, but some of our less tech savvy techs struggled. The biggest issue we had was when an invoice was done incorrectly and the customer already paid it.
It is quick and responsive and has a great flow. Their customer service is great and they respond immediately.
I like the price point, I like that there is relatively little down time. And I like some of the features the software has.
Seamlessly integrates with our other systems and prints easy to understand work orders. I love the fact that you can get digital signatures for invoices.
I like the ease of use, and the ease of scheduling appointments.
Kickserv is overall amazing an makes my job super easy.
This has great integration with quickbooks online. Would like to see more integration with 3rd party forms.
It includes everything you need, from A-Z. The customer support was amazing and it is highly customizable.
Overall this software has gotten way better and way easier for me to do my contracts and upload my information.
They always offer help icons. It is always being up to date to stay with the flow of new things.
It's easy to use for dispatching and task reminders. It also syncs with my bookkeeping software, google calendar, reputation management software and Stripe.
I am extremely happy with Kickserv. There is a bit of a learning curve but I am very pleased.
The APP has always been very poor and its so hard to use, we've never been able to use it the past 2-3 years because of how poor it is.
They have excellent customer service that we have found to be responsive and personal. I would recommend Kickserve to anyone looking for a cost effective and well designed customer management system.
Editing estimates does not work correctly. There are problems with payment capturing in Kickserv.
If you need help or have questions, tech support is always there ready to help. Actually, a rep called me after signing up to see if I needed help or had any questions and right then, I thought WOW.
The company has horrible customer support took over a month to correct their error and after multiple calls no response, cannot not recommend to anyone.
My records are stored in the cloud and the best part was it synced with Quickbooks immediately. I absolutely love it and would recommend to a small start up to a Fortune 500.