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Teamgate Logo

Teamgate

Simply smart Sales CRM software

(53)

Teamgate Reviews

Overall rating

4.8

/5

142

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.45/10

Reviews by rating

Pros and cons

Great experience with Teamgate, after trialling all the big boys in this sector. Great system, simple to use and cost effective , so glad we picked it.
Seems like Teamgate picked up everything useful out from huge field of CRM products and presented it as one. Really user friendly and all features helpful.
Great product that comes along with great customer support and good value for money.
Her email title alone, "take it easy" was rude, and she was also short with me in her other emails, accusing me of not answering my phone, etc.
Only criticism would be to make the packages a little more obvious when upgrading so someone doesn't end up getting the wrong one.
Receiving only the minimum of functions, you still have to pay for each user every month. Concerning competitors, too rigid a price policy.
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142 reviews

Recommended

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Agne L.

Telecommunications, 10,001+ employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect

Reviewed 7 years ago

Very intuitive, design & User - friendly, innovative & not too difficult or hard. Had many features and integrations which. One of the best part is open Api.

Pros

No pros were added to this review

Cons

No cons were added to this review

MK
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Mantas K.

Marketing and Advertising, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A great balance between price and quality

Reviewed 5 years ago
Pros

I believe that some of the key features are really well crafted - that's lead module, sales pipeline and insights. Everything else for us is just a nice extra. Since we provide marketing services for our customers, it's great to have all potential clients as leads, to set and see the next actions with them and then, when converting into deals, seeing how they go through different stages of the sales pipeline. Actually, that's one of the biggest pros of Teamgate - that they have this as a default for professional plan, while quite a lot of other CRMs keep multiple pipelines feature in their most expensive plan, which makes no sense for us. That's why I'd say that price and quality wise Teamgate is an outstanding choice.

Cons

When going to the meetings with potential customers, it would be great to have a CRM in your pocket as a mobile app. Teamgate do have a mobile app, however, I find it a bit of lacking of functionality sometimes. I'd say it's mostly for viewing information, not for entering it. Something similar to an iPad in this case

AL
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Anne L.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great product, growing for the better

Reviewed 8 years ago

Nice CRM, easy to understand with good visual pipeline and great visual reports. Process for leads separate from sales pipeline. Easy to work with. Great customer service, they were always responsive and knowledgeable!

Pros

No pros were added to this review

Cons

No cons were added to this review

EJ
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Egle J.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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One of the best CRM we had so far

Reviewed 5 years ago
Pros

Teamgate has really strong lead management - it's visual and simple, you see a lot of information on the main screen, and if you nened some more details, you can just dig deeper into the lead's card. Lead scoring works without any flaws but it's important to set up your values first. Our team uses calendar a lot and this helps us to see how busy we are and allocate our free time. Agenda is a wonderful feature too, every day I start with looking my day's plan and this is a great tool for that. Since we use Professional plan, dashboard is vital for keeping track of what's going on in the company.

Cons

You cannot customize the dashboard but I still see pretty much everything I need there, so not a huge problem. It just would be great if I can rearrange the tabs, that's it.

NJ
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Nivin J.

Oil & Energy, 10,001+ employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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An incredible CRM application.

Reviewed 5 years ago
Pros

The application offers a simple and clean interface and allows easy navigation. The task management is very flexible. It forecasts sales using results from insights. The application is rich in features and you get all features in a very affordable range. It is integrated with a two-way exchange calendar. The support and customer service team are very responsive, they are available round the clock. The dashboard is indeed very simple, they have included all the essential and required features leaving aside the unimportant ones. The application helps you in increasing the frequency of interactions with your leads at ease. Helps in the sales and contacts management. It helps you generate reports, statistics, and results.

Cons

Require more tools for project management. It is difficult to change the filters of the dashboard. The absence of a mobile application.

AR
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Verified reviewer

Marketing and Advertising, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The CMS Solution You Won't Be Able To Live Without

Reviewed 5 years ago

A very affordable monthly rate and a very easy to use program means that our team doesn't have to waste time managing software, and can instead just manage our clients!

Pros

This is incredibly easy to use. Doesn't over-complicate the entry process, forms populate near-instantly and you don't have to be tech-savvy to use it, which is good when you have a sales team of varying level of familiarity with computer programs.

Cons

The program does take a little longer to boot up than I like.

OT
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Olivia T.

Marketing and Advertising, 501-1,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A Good Sales Management Solution, Teamgate

Reviewed 9 months ago
Pros

We were able to monitor and keep control of incoming leads and sales meetings. Production process was thorough because of the document collection and customer data.

Cons

The pricing might be too much especially for startups and project management tools can also be improve.

AR
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Verified reviewer

Hospital & Health Care, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love it

Reviewed a year ago
Pros

Excellent product. Easy to use. Lovely interface - not outdated or old. Well-priced. All the functions suit my needs well, better than other products. Thank you!

Cons

No cons - excellent product with no issues for me so far.

Vendor response

Hello, Thank-you for your excellent review. We look forward to hearing any additional thoughts you might have during your future Quarterly Business Reviews. Regards, - Teamgate Team.

PP
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Pramendra P.

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good App

Reviewed 5 years ago
Pros

This app is very useful and very handy to use in sales for keeping and tracking all the needed information.

Cons

Use lots of space and high bandwidth. One need a person who have sound knowledge of this app to operate.

KS
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Krish S.

Computer Software, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Intuitive, effective, and flexible

Reviewed a year ago

Smooth, supportive, and efficient! They are a great team who are always looking for ways to improve!

Pros

The out-of-the-box reporting and analytics is incredible. I virtually did no set up and the reports were working as the team onboarded. The support documentation is extensive and self explanatory. The support team were always on hand if we needed hands on training and helps with set ups.

Cons

Some areas around importing and manipulating the information could be improved. Although Teamgate support team make all of this easy and were assisted immensely during this process

Vendor response

Hi Krish! We appreciate your great feedback and have noted your previous recommendations regarding imports. I will be creating some how-to videos to address the best practices for importing on Teamgate and look forward to your input. Regards -Teamgate Team

MO
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Malia O.

Information Technology and Services, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing product

Reviewed a year ago

Amazing

Pros

Everything. Easy to use, the best CRM for SaaS on the market! Beats Pipedrive by a mile.

Cons

I've had no issues so far, the product is great.

Vendor response

Thanks for your kind words Malia! Great to see you've made the successful switch from Pipedrive. Regards Teamgate Team

AS
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Alma S.

Computer Software, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great sales CRM for day-today business use

Reviewed a year ago

Overall experience with Teammate has been extremely positive.

Pros

Teammate allows for the management of leads to be done in the most efficient way possible. Email integration, task management, and lead history being all in one place facilitates a smooth transition when going through leads. Zapier and Intercom integrations allows for the targeting of hot leads in a quick and timely manner. Sales pipelines are extremely easy to follow and gives a transparent view to all team members.

Cons

There is no current issues/want/needs/improvements for the software that comes to mind.

Vendor response

Hi Alma, Thank-you for your kind words. It was excellent to recently speak with you to learn how using Teamgate has significantly increased your productivity. We look forward to growing with you in the future. Keep crushing those sales goals! Regards, - Teamgate Team.

PC
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Patrick C.

Internet,

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best CRM for inbound leads and scoring

Reviewed 7 years ago

Having spent 5 years training sales teams, I am always looking for the best CRM that is going to give help me make my sales cycle as efficient as possible. Teamgate lead scoring is incredible, and matched with being able to make so many custom fields and analyse everything through detailed insights, I am not only make sales quicker, but I am making more of them. Would reccomend Teamgate for anyone looking to improve their sales conversons.

Pros

Lead scoring / Goal Setting / Insights /

Cons

Automated tasks

JK
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Jochen K.

Professional Training & Coaching, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best solution we had so far!

Reviewed 7 years ago

After trying several online CRM systems which didn't make us very happy we finally came to Teamgate. And what a surprise: we found OUR solution! Teamgate is absolutely easy to use, has all significant features we need and additionally has a lot of customization possibilities. Great job!

Pros

Customization Options. Easy to use.

Cons

More flexible price model for small companies would be great.

KS
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Kenan S.

501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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New to TeamGate

Reviewed 7 years ago

Amber and the TeamGate customer service team have been top notch in helping us sift through the myriad of CRM tools available on the market. One of the biggest selling points for us is that the software is currently on build 20+. This shows that they have the attention to detail and drive to listen and react to their customer base and it shows. We have been extremely pleased with both the support and functionality. They are quick to let you know that they are not the perfect solution for all industries, but that they will do everything in their power to make their software the perfect fit for your individual needs. Very impressed and looking forward to continuing the relationship.

Pros

Ease of use and track-ability

Cons

Inability to change out filters on dashboard

JH
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Josh H.

Maritime, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best on the market

Reviewed 7 years ago

simple and attractive... thats all we need. We browsed and trialled a lot of different solutions and team gate stood above the rest.

Pros

Simple and easy to use

Cons

I cant use my company colours and logo

SM
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Sean M.

Telecommunications, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent product, Excellent Service

Reviewed 6 years ago

Quick setup, functional and cheap.

Pros

I like the fact that the software is clean, fresh and easy to use. It's accessible by anyone. It also doesn't cost an absolute fortune. Service is quick and very personable. One particular agent went above and beyond for me.

Cons

Only criticism would be to make the packages a little more obvious when upgrading so someone doesn't end up getting the wrong one.

RB
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Raimondas B.

Logistics and Supply Chain, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Using it for last 3 days

Reviewed 7 years ago

We are still in change management stage with TeamGate. What I have experienced is fast response regarding any question I had so far. It is easy to start and so far easy to use. Yet we have not experienced any incompatibilities with other software we use here.

Pros

Easy to use, fast to integrated into action

Cons

Lacks levels of personalisation when it comes prioritizing activities

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Inga V.

Design, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Finally our sales are predictable

Reviewed 7 years ago

Easy to use CRM, bringing a lot of value to our business! With the help of Teamgate we started managing our sales opportunities in a more efficient way, shortened our sales cycle and increased our sales revenue. Moreover, Teamgate customer support team is really dedicated and helpful. Thumbs up!

Pros

No pros were added to this review

Cons

No cons were added to this review

AR
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Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Made work be more organised.

Reviewed 6 years ago
Pros

Easy to use, intuitive interface. Good price for a monthly subscription (professional plan). Happy with everything it has. Some small bugs exist, but we can live with it.

Cons

No cons were added to this review

MD
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Mindaugas D.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Teamgate - CRM system

Reviewed 7 years ago

I am business development manager and I am hgappy that I use this source. It is very easy to use and every works fine, I am happy with that. If i got any problems, just one call and I will have all the information I need. In my opinion this Customer Relationship Management is Nr. 1 in Lithuania. Hopefully, it will be rated as it deserved.

Pros

No pros were added to this review

Cons

No cons were added to this review

AJ
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Alex J.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Way cheaper than other options

Reviewed 7 years ago

Teamgate has all the most important features, just like all the main alternatives. The only things what really stands out - Teamgate is way cheaper! Especially if you need enterprise plan with all the insights. Other CRMs with these kind of insights are much more expensive.

Pros

No pros were added to this review

Cons

No cons were added to this review

IV
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Ignas V.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Teamgate helped us to improve

Reviewed 7 years ago

It was really easy getting up to speed with Teamgate, because of its user-friendly design and helpful customer support. Teamgate helped us manage our customer list and finally improve sales process through structured pipeline

Pros

No pros were added to this review

Cons

No cons were added to this review

JR
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Jurgita R.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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EASY TO USE, GOOD INSIGHTS, USER FRIENDLY, PIPLINE INCLUDED

Reviewed 8 years ago

Teamgate is extremely easy to use and it's customer service is fantastic! It is simple to see where your sales are and manage pipeline. Easy linked to other platforms and has good analytics which help us to extrapolate sales.

Pros

No pros were added to this review

Cons

No cons were added to this review

EL
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Elliot L.

Computer Software, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Effortless sales pipeline management

Reviewed a year ago

The Teamgate team has been really helpful with transitioning to a better CRM/Sales pipeline management solution. It is a breath of fresh air to have confidence in a tool that I know will be consistently reliable and help us easily manage our sales pipe.

Pros

Having used PipeDrive for a number of years I had pretty much become accustomed to all their annoyances with ease of use and the frequent downtime where it was unusable. The Teamgate team quickly addressed every single issue that I had with my past CRM and I got set up very smoothly. I much prefer Teamgate's customisable card-based UI where the most vital information is clearly displayed at a glance (next follow-up task set, contact details & category). This makes it so much more efficient to manage my sales pipeline. Also happy for the highly available support team there if I need it.

Cons

Bit of a learning curve with the data import process and integrating Gmail through the support team gave me all the help I needed so this really is a small nitpick just for the sake of thinking of a con.

Vendor response

Elliot - thank you for the kind words and thorough review! We take pride in our customer support and I am glad our team has been able to assist you through any difficulties you have encountered. We will be releasing some new 'how-to' videos on our youtube specifically around integration setpup, I will be sure to add data importing to the list! Regards, Teamgate Team