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Smokeball
5
293
4
51
3
6
2
5
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-base legal practice management tool for law firms
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Smokeball - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Smokeball overview
Based on 357 verified user reviews
What is Smokeball?
Smokeball is a law practice management program with key features that include document management, legal case management, time tracking, billing and invoicing, and more.
Who uses Smokeball?
By industry, Smokeball reviewers are most commonly professionals in law practice (72%). The most frequent use case for Smokeball cited by reviewers is law practice management (62% of reviewers).
What are the most popular integrations for Smokeball?
The Smokeball integrations most frequently cited by reviewers are: Microsoft Outlook (an email management product rated 4.5 out of 5 for its integration with Smokeball), Microsoft Word (a document generation product, 5.0), and LawPay (a payment processing product, 4.3).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Billing
Practice Management
Document Automation
Legal Practice
Email Integration
Slow response and lag times
Smokeball’s user interface
Smokeball pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.6
Ease of use
4.7
Customer support
4.7
Reviews sentiment
What do users say about Smokeball?
Smokeball is a law practice management program with key features that include document management, legal case management, time tracking, billing and invoicing, and more.
Select to learn more
Who uses Smokeball?
Based on 357 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Smokeball's key features
GetApp's analysis of 42 verified user reviews collected between December 2021 and October 2024 identifies Smokeball's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Smokeball's legal case management capabilities. They report it effectively manages hundreds of cases, integrates seamlessly with Microsoft Office, and allows for real-time document sharing and e-filing. Users highlight the ability to track case progress, manage deadlines, and keep all case information in one place. They find it user-friendly and intuitive, making it easy to organize and prioritize work. They also value the advanced capabilities that enhance efficiency and ensure no important dates or tasks are missed. Of the 17 Smokeball users who gave detailed accounts of their use of Legal Case Management, 100% rated this feature as important or highly important.
Users find Smokeball's document management capabilities valuable. They highlight the ease of saving, uploading, and accessing documents directly within each client's matter. Reviewers appreciate the document automation, which saves time and minimizes mistakes. They report that the integration with Microsoft Office simplifies document creation and organization. They also value the ability to securely share documents with clients and the system's searchability, which streamlines finding and opening documents. Of the 16 Smokeball users who gave detailed accounts of their use of Document Management, 100% rated this feature as important or highly important.
Jordan M.
Founder Principal
Hee j.
paralegal
Colin D.
Associate Attorney
Reviewers indicate Smokeball's time tracking capabilities are intuitive and efficient. They appreciate the automatic time capture, which ensures all time worked on a client file is recorded. Users highlight the integration with RingCentral and Outlook, which streamlines tracking billable time. They find the ability to see daily activities, billable hours, and profitability by client helpful. They also value the automated hourly billing, which prevents time loss and ensures accurate invoicing. Of the 17 Smokeball users who gave detailed accounts of their use of Time Tracking, 82% rated this feature as important or highly important.

See related user reviews
Cindy G.
Legal Assistant

Ulrich N.
Doctor
Patricia R.
Paralegal
Paula B.
Paralegal
Users report Smokeball's billing and invoicing capabilities are efficient and easy to use. They appreciate the automatic generation of billing entries based on emails, calendar events, and documents. Reviewers highlight the integration with internal billing software, which captures work done directly into billing. They find it easy to create and manage invoices and payments, although some mention the need for more intuitive batch invoicing. They also value the ability to track accounts receivable and ensure timely, accurate invoices for clients. Of the 20 Smokeball users who gave detailed accounts of their use of Billing & Invoicing, 80% rated this feature as important or highly important.
All Smokeball features
Features rating:
Smokeball alternatives
Smokeball pricing
Pricing plans
Pricing details:
User opinions about Smokeball price and value
Value for money rating:
To see what individual users think of Smokeball's price and value, check out the review snippets below.
Alita I.
Paralegal
Andrew P.
Associate Attorney
Smokeball integrations (21)
Integrations rated by users
We looked at 357 user reviews to identify which products are mentioned as Smokeball integrations and how users feel about them.
Integration rating: 4.7 (69)
“All the emails related to a project or talent management goes right into Monday.com. It's great”
“To keep in the customer’s file of what was last discussed.”
Patricia D.
Manager Business Administration
Integration rating: 4.8 (40)
Integration rating: 4.5 (24)
“Ease of managing information that we use to bill.”
Quinon B.
Principal Attorney
Integration rating: 4.8 (16)
“quickbooks is where I did all my bookkeeping. was a little clunky to send the balance invoice via honeybook because there was no way to differentiate products and services, which is why i took off one star.”

Sarah D.
CEO
Integration rating: 4.7 (12)
Smokeball customer support
What do users say about Smokeball customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Smokeball customer support.
A significant portion of users highlight Smokeball's customer support as highly responsive and quick to resolve issues.
Widely noted by reviewers, the support team is knowledgeable, friendly, and easy to reach when assistance is needed.
Broad user base appreciates that customer service is available through multiple channels and offers personalized help.
The majority of users value the proactive approach of support, including helpful onboarding, webinars, and ongoing guidance.
Support options
Training options
To see what individual users say about Smokeball's customer support, check out the review snippets below.
“The customer support team is always helpful and responsive, ensuring we get the most out of the software.”
Crystal G.
Legal Assistant
Smokeball FAQs
Q. What is Smokeball used for?
Smokeball is a cloud-based practice productivity software designed to help users manage small law firms with email, document, calendar and task management functionality, plus time tracking and billing technology. With native mobile apps for iOS and Android, Smokeball affords users the flexibility to access and manage practice information anytime, anywhere. Automatic time tracking and timesheets enable law firms to track and record their time and activities accurately. Automated legal forms also aim to enhance productivity by providing users with over 20,000 preloaded country, court and federal forms. Smokeball’s legal document automation and assembly tool allows users to create custom legal template forms. Case management technology helps users to organize contacts, documents, tasks, and more. Smokeball stores client case details and related documents in one place, giving users quick and central access to all digital files. Supporting electronic signatures through DocuSign, Smokeball allows users to get documents, letters and agreements signed securely online. Users can manage appointments and events as well as sync their Outlook or Google Apps to the Smokeball calendar. Other Smokeball features include legal website, onboarding and performance profitability management. Visual dashboards provide users with law firm insights. Users can manage tasks and workflows with assignment management technology and daily reminders. Integration with LawPay allows users to manage invoicing and trust accounting.
Q. Does Smokeball support mobile devices?
Smokeball supports the following devices:
iPhone, iPad, Android
Q. What level of support does Smokeball offer?
Smokeball offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum































