Government Instant Messaging & Chat Software

Software for City & Small Local Agencies w/Reviews
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71 apps

elevio   

26
Self-service support & customer education platform
elevio is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Self-service support & customer education platform
elevio is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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LiveAgent   

744
Great customer service starts with better help desk software
LiveAgent is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Great customer service starts with better help desk software
LiveAgent is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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EngageBay   

50
Integrated sales & marketing software for growing teams
EngageBay is available for Public Administrations and offers the following support options: Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Integrated sales & marketing software for growing teams
EngageBay is available for Public Administrations and offers the following support options: Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Front   

117
Email management software and shared inbox for teams
Front is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Email management software and shared inbox for teams
Front is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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LiveChat   

974
Premium Customer Service Software for Live Chat & Help Desk
LiveChat is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Premium Customer Service Software for Live Chat & Help Desk
LiveChat is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Chatfuel   

14
Build your bot now, no coding required.
Chatfuel is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support. Learn more
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Build your bot now, no coding required.
Chatfuel is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support. Learn more
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Zendesk Chat   

116
Live chat software for SMBs and Enterprises
Zendesk Chat is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support. Learn more
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Live chat software for SMBs and Enterprises
Zendesk Chat is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support. Learn more
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ChatBot   

24
Easy to use chatbot platform for business
ChatBot is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Easy to use chatbot platform for business
ChatBot is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Olark   

447
Happier customers live chat with Olark
Olark is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Happier customers live chat with Olark
Olark is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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REVE Chat   

13
Multi Channel Live Chat Software for Website Engagement
REVE Chat is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Multi Channel Live Chat Software for Website Engagement
REVE Chat is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Smartsupp Live Chat   

193
Smartsupp is Free Live Chat with visitor recording
Smartsupp Live Chat is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support. Learn more
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Smartsupp is Free Live Chat with visitor recording
Smartsupp Live Chat is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support. Learn more
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Slack  

17,112
75 pts
A single place for team communication and workflows
Slack is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Video Tutorials.
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A single place for team communication and workflows
Slack is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Video Tutorials.
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Zendesk  

2,321
Cloud-based Help Desk & Customer Support Platform
Zendesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Cloud-based Help Desk & Customer Support Platform
Zendesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Glip  

161
50 pts
Conversation platform for team collaboration & productivity
Glip is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Glip

50 pts
Conversation platform for team collaboration & productivity
Glip is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Beekeeper  

59
A mobile-first communication app for non-desktop employees
Beekeeper is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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A mobile-first communication app for non-desktop employees
Beekeeper is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Zoho Connect  

57
40 pts
Enterprise private social network
Zoho Connect is available for Public Administrations and offers the following support options: Forum, Online Support, Phone Support, Video Tutorials.
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Enterprise private social network
Zoho Connect is available for Public Administrations and offers the following support options: Forum, Online Support, Phone Support, Video Tutorials.
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Noodle  

29
Social intranet software platform
Noodle is available for Public Administrations and offers the following support options: Online Support, Phone Support, Video Tutorials.
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Social intranet software platform
Noodle is available for Public Administrations and offers the following support options: Online Support, Phone Support, Video Tutorials.
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Onstream Webinars  

36
Meet, train and present anytime, anywhere.
Onstream Webinars is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Meet, train and present anytime, anywhere.
Onstream Webinars is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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G Suite  

9,261
Collaboration app suite for teams
G Suite is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Video Tutorials.
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Collaboration app suite for teams
G Suite is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Video Tutorials.
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Lync Online  

9,899
Lync Online is now Skype for Business
Lync Online is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Lync Online is now Skype for Business
Lync Online is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Skype  

9,305
Multi-channel communications software
Skype is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support.
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Multi-channel communications software
Skype is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support.
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Skype for Business  

9,305
60 pts
Converse, share and work with remote business collaboration
Skype for Business is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Video Tutorials.
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Converse, share and work with remote business collaboration
Skype for Business is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Video Tutorials.
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Workplace by Facebook  

770
48 pts
A simple and secure way to connect your organization.
Workplace by Facebook is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support.
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A simple and secure way to connect your organization.
Workplace by Facebook is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support.
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Pure Chat  

299
Live chat software for SMBs
Pure Chat is available for Public Administrations and offers the following support options: FAQs, Online Support, Video Tutorials.
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Live chat software for SMBs
Pure Chat is available for Public Administrations and offers the following support options: FAQs, Online Support, Video Tutorials.
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Hall  

457
Bring your team together
Hall is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Bring your team together
Hall is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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