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Knowledge Management Software for Public Administrations (2026)
Last updated: March 2026
170 software options
Sponsored
Slack
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A single place for team communication and workflows
Read more about Slack
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
Document360
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered knowledge base and documentation software
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livepro
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Knowledge management system
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Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
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Axero
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Intranet software and collaboration solutions.
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Confluence
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote team collaboration and knowledge workspace
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BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
Read more about BOSSDesk
Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
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KMS Lighthouse
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Knowledge management for call centers, tech support and more
Read more about KMS Lighthouse
Trainual
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Onboarding and training software
Read more about Trainual
Shelf
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based knowledge management solution
Read more about Shelf
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Website builder & business management platform
Read more about Wix
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enhance employee management with the only all-in-one app
Read more about Connecteam
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Project management software
Read more about monday.com
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Project and task management tool
Read more about Notion
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaboration & content management platform
Read more about Microsoft SharePoint
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
TitanHQ and Redstor powered by CyberSentriq
Read more about LiveAgent
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer support solution for B2B SaaS
Read more about TeamSupport
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service management platform
Read more about Salesforce Service Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service platform for unified support
Read more about JIRA Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A complete IT service management (ITSM) tool for business
Read more about Freshservice
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
Read more about SolarWinds Service Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled ITSM platform for businesses of all sizes
Read more about SysAid
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All in one business management workspace
Read more about Bitrix24