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Keap
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
An all-in-one CRM, sales and marketing automation solution
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Keap - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Keap overview
What is Keap?
Keap, helps small businesses grow with three highly customizable plans. Keap Grow: This plan for startups and growing small businesses lets businesses organize everything in one tool, automatically follow up, and deliver the service that wins more business. Keap Pro: This step-up plan provides all-in-one CRM, sales and marketing automation solution designed for service-based businesses. Keap Pro offers repeatable sales process and marketing campaigns that will keep the business moving forward. Infusionsoft by Keap: The top-tier offering helps established service-based businesses who need a CRM with advanced sales and marketing automation, and fully customizable campaigns that easily integrate with existing apps.
Who uses Keap?
Reviews for Keap come from a wide variety of industries, including marketing and advertising (13% of reviewers), management consulting (10%), and real estate (8%). The most frequent use case for Keap cited by reviewers is email marketing (62% of reviewers).
What do users say about Keap pricing?
Reviewers indicate that Keap offers competitive pricing plans and they appreciate the all-in-one features at a reasonable cost. However, some users report that extra fees, costly onboarding, and scaling expenses reduce the overall value for money.
What are the most popular integrations for Keap?
The Keap integration most frequently cited by reviewers is Zapier, an integration product rated 4.5 out of 5 for its integration with Keap.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Segmentation
Versatility
Automation
Affordability
Navigation
Customization
Keap’s user interface
Keap pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.8
Features
4.1
Ease of use
3.6
Customer support
4.1
Reviews sentiment
What do users say about Keap?
Reviewers feel Keap offers robust features for marketing automation, customer management, and campaign building, which help them streamline workflows and grow their businesses. They appreciate the ability to segment audiences, automate emails, and integrate with other tools, though they note the software can be complex and requires significant training to use effectively.
Users say the interface is not always intuitive, with a steep learning curve and occasional bugs or slowdowns. They find pricing higher than some competitors and mention extra costs for advanced features or support. Some report that customer service is helpful, but others experience delays or inconsistent assistance.
Select to learn more
Who uses Keap?
Based on 1,297 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Keap's key features
Most critical features, based on insights from Keap users:
All Keap features
Features rating:
Keap awards
Keap alternatives
Keap
Starting from
299
Per month
HubSpot Marketing Hub
Starting from
20
Per month
Marketo Engage
Starting from
No pricing info
Zoho CRM
Starting from
14
Per month
Keap pricing
Starting from
299
Per month
Usage Based
User opinions about Keap price and value
Value for money rating:
Of 161 reviews that provide robust commentary on Keap's price and value, 37% mention it in a positive light.
Reviewers indicate that Keap offers a range of pricing plans, which some users find competitive and affordable for businesses of various sizes. They appreciate the all-in-one functionality and the extensive features provided at a reasonable cost. Some users report that Keap is less expensive than other well-known CRM systems and offers good value for money, especially for startups and small businesses. They also mention that the platform helps automate tasks and manage customer relationships effectively, which adds to its value.
However, some users feel that Keap can be quite expensive, particularly for small businesses or those with limited budgets. They mention that the cost of additional features and third-party integrations can add up, making the overall expense higher than anticipated. Some reviewers find the mandatory onboarding and kickstarter packages to be costly and a barrier to entry. Others report that the pricing structure, including the cost per contact tier, can become prohibitive as their database grows. Additionally, some users express frustration with the value for money, citing that they had to purchase extra software to meet their needs, which increased the overall cost.
, and
To see what individual users think of Keap's cost and value, check out the review excerpts below.
Dane A.
Editorial Coordinator
Keap integrations (301)
Integrations rated by users
We looked at 1,297 user reviews to identify which products are mentioned as Keap integrations and how users feel about them.
Integration rating: 3.5 (4)
“That was my website and I wanted to have small optin boxes and pop ups to automatically go into an email sequence. ”
Karen R.
Owner
Integration rating: 3.8 (4)
“With integration, sales, payments, and expenses recorded in Keap are automatically updated in QuickBooks, minimizing the risk of data errors and discrepancies. This makes end-of-month reconciliations smoother and more reliable.”
Ruel D.
Bookkeeper and Admin
Integration rating: 5.0 (2)
“This allows me to have round robin booking for leads that then sends the information directly to Keap.”
David S.
Owner
Integration rating: 2.0 (1)
“This is our dialing software we use daily. Currently, there is no easy way to import keap contacts to Justcall for ALL our users. This means the integrations can only be enjoyed by one user.”
Lloyd W.
Director of Operations
Integration rating: 4.0 (2)
Integration rating: 5.0 (1)
Integration rating: 3.0 (1)
Integration rating: 4.0 (1)
Integration rating: 3.0 (1)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Keap customer support
What do users say about Keap customer support?
Customer support rating:
We analyzed 87 verified user reviews to identify positive and negative aspects of Keap customer support.
Widespread user sentiment highlights Keap's support team as friendly, knowledgeable, and willing to go above and beyond.
A significant portion of users appreciate the quick response times and multiple ways to contact support when issues arise.
Broad user base finds onboarding and setup support especially helpful, making the transition to Keap smoother.
A limited number of users report slow response times, inconsistent follow-up, and difficulty accessing effective support for complex issues.
Support options
Training options
To see what individual users say about Keap's customer support, check out the review snippets below.
“I have to say I like the support the most, not that I don't love the product but I think the support is what makes my experience so great. Whenever I have a question or anybody from my staff has a question your support line is there to help and sometimes I get lucky enough where someone pops in some gifs and memes and makes the experience even more enjoyable. ”
Ryan B.
Management Team
“Very positive. If I have questions I tend to get answers quickly with the many way to contact Keap and their support staff.”
Jordan R.
Chief Administrative Officer
“My attempts to seek help have been met with abysmal response times, and when I do finally hear back, the quality of support leaves much to be desired.”
Todd A.
Owner
Keap FAQs
Keap has the following pricing plans:
Starting from: $299.00/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. What are the benefits of using Keap?
Q. Who are the typical users of Keap?
Keap has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Keap support?
Keap supports the following languages:
Arabic, Dutch, English, French, German, Hebrew, Italian, Japanese, Portuguese, Spanish, Swedish
Q. Does Keap support mobile devices?
Keap supports the following devices:
Android, iPad, iPhone
Q. Does Keap offer an API?
Yes, Keap has an API available for use.
Q. What other apps does Keap integrate with?
Keap integrates with the following applications:
Wufoo, MOBIT, Interact, Higher Logic Thrive, Speak2Leads, Microsoft Outlook, Adobe Commerce, WooCommerce, Dropbox Business, LinkTrust, Booker, Zapier, Picreel, QuickBooks Online Advanced, Bedrock Data, Instapage, LeadDyno, 40Nuggets, Gmail, Setmore, Graphly, Trello, Google Drive, Sync2CRM, OnceHub, Pipedrive, Zoom Workplace, Shift4Shop, WebinarJam, WordPress, Help Scout, LeadsBridge, Jotform, Salesforce Sales Cloud, Webgility, Wistia, QuickTapSurvey, Mobiniti, Slack, Google Contacts, Typeform, Zen Cart, LiveChat, GoTo Webinar, Eventbrite, Workato, Meta for Business, QuickBooks Online, Justuno, Birdeye, Leadpages, Wisepops, Privy, Google Calendar, ClicData, OptinMonster, FuseDesk, Call Loop, Mailchimp, Twilio, Arborgold, Slemma, TenFold, Xero, Cyfe, BigCommerce, Operations Hub, Shopify, Zendesk Suite
Q. What level of support does Keap offer?
Keap offers the following support options:
Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support
