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RefNow Logo

Reference Check

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Table of Contents

RefNow - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

RefNow overview

Based on 468 verified user reviews

What is RefNow?

RefNow is a reference check program offering key features such as status tracking, automated reference requests, email and online access, reminders, mobile accessibility, and compliance management, among others.

Who uses RefNow?

By industry, RefNow reviewers are most commonly professionals in hospital & health care (26%). The most frequent use case for RefNow cited by reviewers is reference check (100%).

Starting price

12.99
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Pros & Cons

Reference Process

Ease of Use

Question Options

Verification

Form Filling

Referee Management

RefNow’s user interface

Ease of use rating:

RefNow pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(111)
5(356)

What do users say about RefNow?

RefNow is a reference check program offering key features such as status tracking, automated reference requests, email and online access, reminders, mobile accessibility, and compliance management, among others.

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Who uses RefNow?

Based on 468 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospital & Health Care
Health, Wellness and Fitness
Education Management
Child Day Care Services
Others

Use cases

Reference Check

RefNow's key features

GetApp's analysis of 63 verified user reviews collected between September 2021 and October 2024 identifies RefNow's most critical features and summarizes user sentiment about those features.

Reminders

Reviewers appreciate RefNow's reminders for their effectiveness and helpfulness in managing workloads. They find the reminders valuable for keeping track of tasks, especially in busy environments. Users report that reminders are sent to both email and phone, ensuring they are not missed. They say the reminders help finalize processes and speed up tasks. Users feel the reminders are seamless and necessary, particularly when dealing with large job responsibilities. Of the 14 RefNow users who gave detailed accounts of their use of Reminders, 100% rated this feature as important or highly important.

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“The reminder to complete references, it has help me keep on top”
MO

Mabel O.

Nurse

“Sent me text and email reminders every single day”
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Chloe C.

Administrator

“Too many reminders.”
ML

Manjit L.

Registered manager


Email/Online

Users report that RefNow's email/online capabilities make the platform easy to use and access. They highlight the convenience of receiving notifications and accessing the site directly from emails. Reviewers indicate that the email system is efficient for tracking clients and contacting referees. They find it professional and suitable for modern environments where people are always on the go. Users appreciate the ease of use and the ability to manage account-related issues through email. Of the 25 RefNow users who gave detailed accounts of their use of Email/Online, 100% rated this feature as important or highly important.


Reference request automation

Reviewers appreciate RefNow's reference request automation for its simplicity and efficiency. They highlight that it eliminates manual paperwork and saves time for both referees and administrators. Users report that the process is stress-free and provides clarity. They find the automation makes the recruitment process easier and more uniform. Reviewers feel the tool is fast, convenient, and reliable, making it easier to request and submit references. Of the 36 RefNow users who gave detailed accounts of their use of Reference Request Automation, 97% rated this feature as important or highly important.


Alerts/Notifications

Users report that RefNow's alerts/notifications are prompt and reliable. They highlight the importance of receiving immediate updates, especially in case of emergencies or critical information. Reviewers indicate that notifications keep them informed about the progress of requests and remind them to take necessary actions. They find the alerts helpful for staying up-to-date and ensuring timely responses. Users appreciate the ease of access to links provided in notifications. Of the 17 RefNow users who gave detailed accounts of their use of Alerts/Notifications, 94% rated this feature as important or highly important.


Compliance management

Reviewers appreciate RefNow's compliance management for ensuring data protection and adherence to regulations like GDPR. They highlight the importance of security measures and user consent for data processing. Users report that compliance management builds trust and reliability in the platform. They feel it is important for business operations and helps in selecting suitable candidates. Reviewers indicate that the professionalism in compliance management is top-notch. Of the 17 RefNow users who gave detailed accounts of their use of Compliance Management, 82% rated this feature as important or highly important.


Mobile access

Users report that RefNow's mobile access provides flexibility and convenience. They highlight the ability to use the app anytime and anywhere, which is beneficial for staying connected on the go. Reviewers indicate that the mobile interface is easy to navigate and compatible with various devices. They find it simple to complete tasks and access the product from their mobile phones. Users appreciate the ease of use and the swift service provided through mobile access. Of the 26 RefNow users who gave detailed accounts of their use of Mobile Access, 81% rated this feature as important or highly important.


All RefNow features

Features rating:

Activity dashboard
API
Applicant tracking
Background screening
Bulk reference request
Candidate scoring
Customizable branding
Customizable reports
Customizable templates
Data import/export
Email reminders
Feedback management
Real-Time notifications
Recruitment management
Reference checking
Referral tracking
Reporting/Analytics
Reporting & statistics
Self service portal
Status tracking
Survey builder
Survey library
Third-Party integrations
Workflow management

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RefNow pricing

Value for money rating:

Starting from

12.99

One-time payment

Pricing details
Subscription
Free trial
Free plan
Pricing range
view pricing plans

User opinions about RefNow price and value

Value for money rating:

To see what individual users think of RefNow's price and value, check out the review snippets below.

“Shows employment gaps & helps navigate the site User-friendly design, fast turnaround times, and helpful support made the process effortless.”
LM

Lilly-Mae A.

Admin

“The platform allowed for flexibility in the information provided—for example, it didn’t require both a phone number and an email address, which made the process more convenient.”
IH

Izzy H.

Tutor

RefNow support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
Phone Support
FAQs/Forum
24/7 (Live rep)

Training options

Live Online
In Person
Documentation
Webinars
Videos

RefNow FAQs

Q. What is RefNow used for?

RefNow is a cloud-based reference checking solution for human resource teams and recruiters. It offers a range of features including reference requests, email invitations and reminders, candidate self service, data analysis, customization questions, user management, and more. Designed to help companies make more informed hiring decisions, RefNow allows users to request and review candidate references before choosing the right candidate. Employers can create reference requests within RefNow and send them directly to the candidate. Candidates are then able to provide referee contact information in response to the request, and a reference questionnaire can then be sent to the referees to complete. Automatic email invitations and reminders can be sent to referees in order to gather feedback in a timely manner. RefNow allows businesses to generate their own questionnaires using custom questions, depending on company, and role-specific, requirements. RefNow offers SSL encryption to ensure that candidate and referee data is sent and stored securely.

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