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Net Promoter Score & customer feedback collection

Retently Reviews - Page 2

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30 reviews

MA
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Mathieu A.

Computer Software, 11-50 employees

Used weekly for less than 6 months

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great NPS software for Intercom users

Reviewed 4 years ago
Pros

We chose Retently because their Intercom integration is the best on the market. When I had a question, their support team was very kind and fast to response.

Cons

I think their self-onboarding process could be improved a bit, but their online support made up for it.

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Derek H.

Marketing and Advertising, 11-50 employees

Used monthly for less than 6 months

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple. Easy to use. Highly recommend.

Reviewed 4 years ago
Pros

It integrates with our CRM (Pipedrive) and can push NPS updates to Slack! It's easy to use, easy to deploy, and great value.

Cons

Only thing I didn't like is I was pestered to leave a review on this site...but I get it.