I really like using SurveyGizmo, it just seems so easy to use, to get around. I like everything about it - the colours, the styles, the icons and graphics, it's so easy to copy an old survey, extract what you need from it for the new one and discard the rest. All of it just seems so intuitive, whether it's adding logic to questions or creating reports from the completed responses, it's neat!
Whenever I get stuck , thinking, is there a way to do this thing that would make it pretty cool for the public, then I have a look through the help pages where there's lots of examples and the answers usually already there, like they've already pre-empted my needs!
The help is right there on the page where you are and once you've searched through it you're straight back into the survey again, which means that it's easy to pick up again from where you left off.
I like the way the support runs too. They never give me the feeling that they'd rather be doing something else, I always feel as if they have time to spend pinging emails back and forth and having a bit of chat along the way, like real people (where did they find them! lol!)
I've contacted the support probably 4 or 5 times when I've been really stuck and they've always provided me with the answer and even a wee bit more, like an easier way, or provided a couple of different options.
This is one of those sites where you can see that technology IS smart and really can be used to work for you.
If you asked me to sum all this up in a sentence, I'd have to say that, When I'm using SurveyGizmo it gives me the feeling that I'm going with the flow.
Ease of use