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Appointment Scheduling Software with Customer Support

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WellnessLiving logo
4.3
455

Business management for the health & fitness industry

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.2
    Features
    4.2
    Customer support
    4.3
Pros and Cons from WellnessLiving users   
+15
This person was ALWAYS attentive and happy to help us with whatever we needed. We explained the entire situation and since then, they have been a great help at resolving any issues we encountered.
Credit card swiping feature on mobile devices is virtually non-functional. Sensitivity of the software on the "wrong" browser, wrong device, after updates, etc is frustrating.
The software is even better than MindBody and my clients love the branded app. We are very pleased with Wellness Living and I would be happy to recommend their services to future potential clients.
However...after several frustrating calls with customer service no one could figure out what was going on. Four hours go by and finally after much frustration we learn that a server went down.
Totally positive great support staff which is important to me because time is valuable and when I need it I need it now.
So you call to complain and they tell you that your "new feature request" will be noted, and when enough other people make the same request they will address it at that time.
I am obviously still learning the new system but thus far, I am super impressed with both the ease of use as well as the stellar customer support.
There are no substantive resources to train new staff with WL- this is entirely on the business to do rather than WL. No worthwhile integrations.
The onboarding was so efficient. The software itself is SUPER intuitive and some things that took 20 minutes in Mindbody only take seconds in Wellness LIving, which I LOVE.
That is a good feeling and I work thru the system daily now w/ great confidence.
For clarity sake, their customer support team is full of really nice people who want to help.
WellnessLIving has great competitive pricing which is saving me over $350 monthly; I was able to do away with two other applications.
Being a small, independent owner/operator with limited resources, Wellness Living has been a huge help. My clients have commented how easy it is to use and they appreciate the reminders.
The program and the app are very user friendly on both ends, consumer and staff. I'm very happy to be a part of Wellness Living family.
Always a phone call away and patient with real solutions. My staff found the platform intuitive and easy to maneuver to get things done quickly.3 Finally, our customers LOVE the new interface.
Cost, ease of use for both clients and staff, IT staff are friendly knowledgeable.
All my clients love the fact that all they have to do is download an app in order to view, change or make an appointment. The integration with zoom has been a life saver during lockdown.
Integration with Google and our website, online store features, attractive UI.
This person was ALWAYS attentive and happy to help us with whatever we needed. We explained the entire situation and since then, they have been a great help at resolving any issues we encountered.
Credit card swiping feature on mobile devices is virtually non-functional. Sensitivity of the software on the "wrong" browser, wrong device, after updates, etc is frustrating.
The software is even better than MindBody and my clients love the branded app. We are very pleased with Wellness Living and I would be happy to recommend their services to future potential clients.
However...after several frustrating calls with customer service no one could figure out what was going on. Four hours go by and finally after much frustration we learn that a server went down.
Totally positive great support staff which is important to me because time is valuable and when I need it I need it now.
So you call to complain and they tell you that your "new feature request" will be noted, and when enough other people make the same request they will address it at that time.
I am obviously still learning the new system but thus far, I am super impressed with both the ease of use as well as the stellar customer support.
There are no substantive resources to train new staff with WL- this is entirely on the business to do rather than WL. No worthwhile integrations.
The onboarding was so efficient. The software itself is SUPER intuitive and some things that took 20 minutes in Mindbody only take seconds in Wellness LIving, which I LOVE.
That is a good feeling and I work thru the system daily now w/ great confidence.
For clarity sake, their customer support team is full of really nice people who want to help.
WellnessLIving has great competitive pricing which is saving me over $350 monthly; I was able to do away with two other applications.
Being a small, independent owner/operator with limited resources, Wellness Living has been a huge help. My clients have commented how easy it is to use and they appreciate the reminders.
The program and the app are very user friendly on both ends, consumer and staff. I'm very happy to be a part of Wellness Living family.
Always a phone call away and patient with real solutions. My staff found the platform intuitive and easy to maneuver to get things done quickly.3 Finally, our customers LOVE the new interface.
Cost, ease of use for both clients and staff, IT staff are friendly knowledgeable.
All my clients love the fact that all they have to do is download an app in order to view, change or make an appointment. The integration with zoom has been a life saver during lockdown.
Integration with Google and our website, online store features, attractive UI.
This person was ALWAYS attentive and happy to help us with whatever we needed. We explained the entire situation and since then, they have been a great help at resolving any issues we encountered.
Credit card swiping feature on mobile devices is virtually non-functional. Sensitivity of the software on the "wrong" browser, wrong device, after updates, etc is frustrating.
The software is even better than MindBody and my clients love the branded app. We are very pleased with Wellness Living and I would be happy to recommend their services to future potential clients.
However...after several frustrating calls with customer service no one could figure out what was going on. Four hours go by and finally after much frustration we learn that a server went down.
Totally positive great support staff which is important to me because time is valuable and when I need it I need it now.
So you call to complain and they tell you that your "new feature request" will be noted, and when enough other people make the same request they will address it at that time.
I am obviously still learning the new system but thus far, I am super impressed with both the ease of use as well as the stellar customer support.
There are no substantive resources to train new staff with WL- this is entirely on the business to do rather than WL. No worthwhile integrations.
The onboarding was so efficient. The software itself is SUPER intuitive and some things that took 20 minutes in Mindbody only take seconds in Wellness LIving, which I LOVE.
That is a good feeling and I work thru the system daily now w/ great confidence.
For clarity sake, their customer support team is full of really nice people who want to help.
WellnessLIving has great competitive pricing which is saving me over $350 monthly; I was able to do away with two other applications.
Being a small, independent owner/operator with limited resources, Wellness Living has been a huge help. My clients have commented how easy it is to use and they appreciate the reminders.
The program and the app are very user friendly on both ends, consumer and staff. I'm very happy to be a part of Wellness Living family.
Always a phone call away and patient with real solutions. My staff found the platform intuitive and easy to maneuver to get things done quickly.3 Finally, our customers LOVE the new interface.
Cost, ease of use for both clients and staff, IT staff are friendly knowledgeable.
All my clients love the fact that all they have to do is download an app in order to view, change or make an appointment. The integration with zoom has been a life saver during lockdown.
Integration with Google and our website, online store features, attractive UI.
Peek Pro logo
4.7
762

Mobile-Optimized Booking System for Tour Operators

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.7
    Features
    4.5
    Customer support
    4.8
Pros and Cons from Peek Pro users   
+15
The ease of scheduling new activities, its seamless integration into our website and effortless booking for our customers has been a winning combo.
Requests to speak to managers are ignored. Unless you call and call there is no movement on your concerns and some customer support representatives are downright rude.
Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.
Possibly fraudulent - definitely misrepresenting their service and product.
I like the all-inclusive feel of the check-out. I like the ability to customize emails, have waivers signed in the program itself and all the customer information tracked by booking.
Does not have all the functionality I need. What I really disliked most about this company is the accounting department.
The best part is this software is designed for the user, cheap and can be used in Costa Rica. This tool will be of great help for waivers, payment hold and organizing offline bookings.
Absolutely terrible customer support. Takes 3 days plus to reach anyone.
We've had great experiences with the customer support team. They solve problems quickly, they understand our needs, and are pro-active in helping us look ahead to the next steps.
Their customer support team is awesome, and always help us out in a timely manner. We truly couldn’t be in business without Peek PRO.
Works perfect for what I use and I would recommend for someone using it for scheduling people remotely.
I still am learning but it is way better than the square appointments app that I was using. It was worth the cost for me.
Overall I am very happy with peak pro and would highly recommend.
The greatest help is the staff at the help desk.
Customer service good; knowledgeable and accessible. Navigating the website difficult for somethings.
The software is great, customer support is phenominal.
We appreciate how this integrates with our website, and allows customers and employees to complete bookings.
Peek PRO software is so simple and easy to use, and it makes our booking process seamless.
The ease of scheduling new activities, its seamless integration into our website and effortless booking for our customers has been a winning combo.
Requests to speak to managers are ignored. Unless you call and call there is no movement on your concerns and some customer support representatives are downright rude.
Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.
Possibly fraudulent - definitely misrepresenting their service and product.
I like the all-inclusive feel of the check-out. I like the ability to customize emails, have waivers signed in the program itself and all the customer information tracked by booking.
Does not have all the functionality I need. What I really disliked most about this company is the accounting department.
The best part is this software is designed for the user, cheap and can be used in Costa Rica. This tool will be of great help for waivers, payment hold and organizing offline bookings.
Absolutely terrible customer support. Takes 3 days plus to reach anyone.
We've had great experiences with the customer support team. They solve problems quickly, they understand our needs, and are pro-active in helping us look ahead to the next steps.
Their customer support team is awesome, and always help us out in a timely manner. We truly couldn’t be in business without Peek PRO.
Works perfect for what I use and I would recommend for someone using it for scheduling people remotely.
I still am learning but it is way better than the square appointments app that I was using. It was worth the cost for me.
Overall I am very happy with peak pro and would highly recommend.
The greatest help is the staff at the help desk.
Customer service good; knowledgeable and accessible. Navigating the website difficult for somethings.
The software is great, customer support is phenominal.
We appreciate how this integrates with our website, and allows customers and employees to complete bookings.
Peek PRO software is so simple and easy to use, and it makes our booking process seamless.
The ease of scheduling new activities, its seamless integration into our website and effortless booking for our customers has been a winning combo.
Requests to speak to managers are ignored. Unless you call and call there is no movement on your concerns and some customer support representatives are downright rude.
Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.
Possibly fraudulent - definitely misrepresenting their service and product.
I like the all-inclusive feel of the check-out. I like the ability to customize emails, have waivers signed in the program itself and all the customer information tracked by booking.
Does not have all the functionality I need. What I really disliked most about this company is the accounting department.
The best part is this software is designed for the user, cheap and can be used in Costa Rica. This tool will be of great help for waivers, payment hold and organizing offline bookings.
Absolutely terrible customer support. Takes 3 days plus to reach anyone.
We've had great experiences with the customer support team. They solve problems quickly, they understand our needs, and are pro-active in helping us look ahead to the next steps.
Their customer support team is awesome, and always help us out in a timely manner. We truly couldn’t be in business without Peek PRO.
Works perfect for what I use and I would recommend for someone using it for scheduling people remotely.
I still am learning but it is way better than the square appointments app that I was using. It was worth the cost for me.
Overall I am very happy with peak pro and would highly recommend.
The greatest help is the staff at the help desk.
Customer service good; knowledgeable and accessible. Navigating the website difficult for somethings.
The software is great, customer support is phenominal.
We appreciate how this integrates with our website, and allows customers and employees to complete bookings.
Peek PRO software is so simple and easy to use, and it makes our booking process seamless.
vcita logo
4.5
254

vcita: Build a business you’re proud of.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.4
    Features
    4.2
    Customer support
    4.2
Pros and Cons from vcita users   
avatar
+15
I loved that all of the scheduling and finance management was transferred online, as this administration side 2as a part of the business that I wasn't enjoying, but was also taking a lot of time.
This avoids many internal developments that are often inefficient or very costly.
Robust, all inclusive system, with outstanding customer support.
No Vcita no business for me. They have no live support, I've hated this from day 1.
I love the simplicity and functionality of this product.
You cannot delete appointments made in error nor can you 'actually' delete contacts.
I like the ease of use and the time efficiency that this software has brought into the administrative aspects of my ministry.
My plug in from them runs on Wordpress. When you can't fix the Vcita plugin for Wordpress in 6 weeks I think you've got some bigger problems.
I just renewed my subscription for another year because it is one of the best business tools to make life easier, to save time, and to make more money.
Overall, the Vcita team takes care of their customers, they listen and they are helpful.
Excellent Customer Service & Many Great Features.
I am very happy with Vcita and how it makes managing my business easier.
I actually recommend it to all of my peers in the industry.
Vcita easily integrated with my website. My clients love using it to upload documents, send messages and make payments.
The extra efficiency with VCita at an affordable cost.
Easy to use; integrated approach to my schedule, identifying clients and invoicing.
The Ease of Use has become somewhat of a challenge.
Very easy to use platform and interface. Simple process to implement on Wordpress website.
I loved that all of the scheduling and finance management was transferred online, as this administration side 2as a part of the business that I wasn't enjoying, but was also taking a lot of time.
This avoids many internal developments that are often inefficient or very costly.
Robust, all inclusive system, with outstanding customer support.
No Vcita no business for me. They have no live support, I've hated this from day 1.
I love the simplicity and functionality of this product.
You cannot delete appointments made in error nor can you 'actually' delete contacts.
I like the ease of use and the time efficiency that this software has brought into the administrative aspects of my ministry.
My plug in from them runs on Wordpress. When you can't fix the Vcita plugin for Wordpress in 6 weeks I think you've got some bigger problems.
I just renewed my subscription for another year because it is one of the best business tools to make life easier, to save time, and to make more money.
Overall, the Vcita team takes care of their customers, they listen and they are helpful.
Excellent Customer Service & Many Great Features.
I am very happy with Vcita and how it makes managing my business easier.
I actually recommend it to all of my peers in the industry.
Vcita easily integrated with my website. My clients love using it to upload documents, send messages and make payments.
The extra efficiency with VCita at an affordable cost.
Easy to use; integrated approach to my schedule, identifying clients and invoicing.
The Ease of Use has become somewhat of a challenge.
Very easy to use platform and interface. Simple process to implement on Wordpress website.
I loved that all of the scheduling and finance management was transferred online, as this administration side 2as a part of the business that I wasn't enjoying, but was also taking a lot of time.
This avoids many internal developments that are often inefficient or very costly.
Robust, all inclusive system, with outstanding customer support.
No Vcita no business for me. They have no live support, I've hated this from day 1.
I love the simplicity and functionality of this product.
You cannot delete appointments made in error nor can you 'actually' delete contacts.
I like the ease of use and the time efficiency that this software has brought into the administrative aspects of my ministry.
My plug in from them runs on Wordpress. When you can't fix the Vcita plugin for Wordpress in 6 weeks I think you've got some bigger problems.
I just renewed my subscription for another year because it is one of the best business tools to make life easier, to save time, and to make more money.
Overall, the Vcita team takes care of their customers, they listen and they are helpful.
Excellent Customer Service & Many Great Features.
I am very happy with Vcita and how it makes managing my business easier.
I actually recommend it to all of my peers in the industry.
Vcita easily integrated with my website. My clients love using it to upload documents, send messages and make payments.
The extra efficiency with VCita at an affordable cost.
Easy to use; integrated approach to my schedule, identifying clients and invoicing.
The Ease of Use has become somewhat of a challenge.
Very easy to use platform and interface. Simple process to implement on Wordpress website.
Acuity Scheduling logo
4.8
5.5K

Online appointment scheduling software and 24/7 assistant.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.7
    Customer support
    4.7
Pros and Cons from Acuity Scheduling users   
avatar
avatar
+15
What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.
I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.
What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.
Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.
This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.
At this point in my usage, I am unable to make negative comments.
I love everything about the software so far. From setting up my schedule to having clients book themselves and using the zoom integration for creating automatic calls is awesome.
I don’t like that it is difficult to use with two different websites. I basically have to pay for two subscriptions because it can be difficult to plug in if it has to be used this way.
I liked that I can give special discounts and how user friendly it is to set up, even more non techies like myself. Love how easy it is to link to my website.
My overall experience has been great, I liked the idea of a free trial. I had tried the trial and like how simple the site made booking to my clients.
I am overall very pleased and love how I can update my availability so easily. The integration to all my calendars is so helpful.
The ability for our customization from offerings, to schedules has made this a perfect and economical solution.
Honestly, this was the most seamless and easy program to use. I have been incredibly impressed and have recommended it highly to others in my business network.
I like using it and love that you have a free version for does off you that are just starting out.
I love that it keeps everything extremely organized, and it is easy to navigate through. Even the clients love it, and I love that I can customize it.
This is a very easy system to set up and figure out on my own. Customer service is great and love their sense of humor.
I loved the ease of use and integration with goigle calender that helps me sync my Google appointments with Acuity scheduling app.
Customer service is amazing. Very pleased with the people running this company.
What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.
I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.
What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.
Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.
This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.
At this point in my usage, I am unable to make negative comments.
I love everything about the software so far. From setting up my schedule to having clients book themselves and using the zoom integration for creating automatic calls is awesome.
I don’t like that it is difficult to use with two different websites. I basically have to pay for two subscriptions because it can be difficult to plug in if it has to be used this way.
I liked that I can give special discounts and how user friendly it is to set up, even more non techies like myself. Love how easy it is to link to my website.
My overall experience has been great, I liked the idea of a free trial. I had tried the trial and like how simple the site made booking to my clients.
I am overall very pleased and love how I can update my availability so easily. The integration to all my calendars is so helpful.
The ability for our customization from offerings, to schedules has made this a perfect and economical solution.
Honestly, this was the most seamless and easy program to use. I have been incredibly impressed and have recommended it highly to others in my business network.
I like using it and love that you have a free version for does off you that are just starting out.
I love that it keeps everything extremely organized, and it is easy to navigate through. Even the clients love it, and I love that I can customize it.
This is a very easy system to set up and figure out on my own. Customer service is great and love their sense of humor.
I loved the ease of use and integration with goigle calender that helps me sync my Google appointments with Acuity scheduling app.
Customer service is amazing. Very pleased with the people running this company.
What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.
I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.
What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.
Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.
This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.
At this point in my usage, I am unable to make negative comments.
I love everything about the software so far. From setting up my schedule to having clients book themselves and using the zoom integration for creating automatic calls is awesome.
I don’t like that it is difficult to use with two different websites. I basically have to pay for two subscriptions because it can be difficult to plug in if it has to be used this way.
I liked that I can give special discounts and how user friendly it is to set up, even more non techies like myself. Love how easy it is to link to my website.
My overall experience has been great, I liked the idea of a free trial. I had tried the trial and like how simple the site made booking to my clients.
I am overall very pleased and love how I can update my availability so easily. The integration to all my calendars is so helpful.
The ability for our customization from offerings, to schedules has made this a perfect and economical solution.
Honestly, this was the most seamless and easy program to use. I have been incredibly impressed and have recommended it highly to others in my business network.
I like using it and love that you have a free version for does off you that are just starting out.
I love that it keeps everything extremely organized, and it is easy to navigate through. Even the clients love it, and I love that I can customize it.
This is a very easy system to set up and figure out on my own. Customer service is great and love their sense of humor.
I loved the ease of use and integration with goigle calender that helps me sync my Google appointments with Acuity scheduling app.
Customer service is amazing. Very pleased with the people running this company.
Schedulista logo
4.7
34

Mobile-friendly online scheduling software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.8
Pros and Cons from Schedulista users   
avatar
avatar
avatar
+15
My clients love it, I love it, and the few times I've needed any help the support was clear, concise, and friendly.
Had one bad moment when IOS13 caused the app to not function on the iPhone.
OnSched , has the most features, allows for scalability for growth and combined with the outstanding professional customer service and support. In short I could not be happier OnSched.
Before Schedulista, the scheduling process for our classes was so painful, so time consuming.
I love customizing all the communications, from the initial welcome to follow-ups after an appointment.
Really no major weaknesses. Sometimes the sync with google calendar lagged, hard to say though that the problem was with this app.
My clients love it on their end and I love having a virtual assistant to send out appointment reminders and to take appointments for me after hours which saves me tons of time.
This solved a really problem I had in competing with MANY other businesses who were selling online over the lockdown period due to Covid-19.
Overall I love the customer service, and the basic capabilities of the system. There are definitely some upgrades that I would like to see.
It has made scheduling for my previous position easy and I love that I can automatically add each appointment to calendars. The integration options are convenient and easy to use.
Fantastic value for money with great features and amazing support.
Love how easy it is to use, very versatile. Easy to integrate with other programs.
It has taken many hours a months of extra work from my shoulders. The system is easy to use, looks good and very affordable.
LOVE LOVE the system, the team, the cost and the ease of it all.
My clients love the reminders, both text and emails, plus the ease of changing an appointment iof necessary.
Definitely recommend it to any company or organization that needs an easy to use scheduling app.
It was easy for them to book in, and I was able to clearly understand their requirements.
Resembles Google calendar. Easy interface for recurring appointments and easy to adjust appointments.
My clients love it, I love it, and the few times I've needed any help the support was clear, concise, and friendly.
Had one bad moment when IOS13 caused the app to not function on the iPhone.
OnSched , has the most features, allows for scalability for growth and combined with the outstanding professional customer service and support. In short I could not be happier OnSched.
Before Schedulista, the scheduling process for our classes was so painful, so time consuming.
I love customizing all the communications, from the initial welcome to follow-ups after an appointment.
Really no major weaknesses. Sometimes the sync with google calendar lagged, hard to say though that the problem was with this app.
My clients love it on their end and I love having a virtual assistant to send out appointment reminders and to take appointments for me after hours which saves me tons of time.
This solved a really problem I had in competing with MANY other businesses who were selling online over the lockdown period due to Covid-19.
Overall I love the customer service, and the basic capabilities of the system. There are definitely some upgrades that I would like to see.
It has made scheduling for my previous position easy and I love that I can automatically add each appointment to calendars. The integration options are convenient and easy to use.
Fantastic value for money with great features and amazing support.
Love how easy it is to use, very versatile. Easy to integrate with other programs.
It has taken many hours a months of extra work from my shoulders. The system is easy to use, looks good and very affordable.
LOVE LOVE the system, the team, the cost and the ease of it all.
My clients love the reminders, both text and emails, plus the ease of changing an appointment iof necessary.
Definitely recommend it to any company or organization that needs an easy to use scheduling app.
It was easy for them to book in, and I was able to clearly understand their requirements.
Resembles Google calendar. Easy interface for recurring appointments and easy to adjust appointments.
My clients love it, I love it, and the few times I've needed any help the support was clear, concise, and friendly.
Had one bad moment when IOS13 caused the app to not function on the iPhone.
OnSched , has the most features, allows for scalability for growth and combined with the outstanding professional customer service and support. In short I could not be happier OnSched.
Before Schedulista, the scheduling process for our classes was so painful, so time consuming.
I love customizing all the communications, from the initial welcome to follow-ups after an appointment.
Really no major weaknesses. Sometimes the sync with google calendar lagged, hard to say though that the problem was with this app.
My clients love it on their end and I love having a virtual assistant to send out appointment reminders and to take appointments for me after hours which saves me tons of time.
This solved a really problem I had in competing with MANY other businesses who were selling online over the lockdown period due to Covid-19.
Overall I love the customer service, and the basic capabilities of the system. There are definitely some upgrades that I would like to see.
It has made scheduling for my previous position easy and I love that I can automatically add each appointment to calendars. The integration options are convenient and easy to use.
Fantastic value for money with great features and amazing support.
Love how easy it is to use, very versatile. Easy to integrate with other programs.
It has taken many hours a months of extra work from my shoulders. The system is easy to use, looks good and very affordable.
LOVE LOVE the system, the team, the cost and the ease of it all.
My clients love the reminders, both text and emails, plus the ease of changing an appointment iof necessary.
Definitely recommend it to any company or organization that needs an easy to use scheduling app.
It was easy for them to book in, and I was able to clearly understand their requirements.
Resembles Google calendar. Easy interface for recurring appointments and easy to adjust appointments.
FareHarbor logo

FareHarbor

4.8
1.1K

Online Ticketing and Booking Software

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.9
Pros and Cons from FareHarbor users   
avatar
+15
Probably the best thing about Fareharbor is the absolutely fantastic support. When you need to do or change something, all you need to do is ask and the support team will have it done very quickly.
Also the fact there were so many small mistakes when buiding it, (we've had to ask to fix the same mistake more than one time because one thing got solved but created another problem).
They care deeply about our success as a business and we feel the love and support from their staff as we grow our business and partnership with their company.
The obvious one complaint is that FH charges customers who make a booking online (on my website for example) a 6% fee, totally seperate and additional to any tax, which adds up.
So far I really appreciate the help offered by those assigned to help set up our company w/a new reservation system that we hope will be much more user friendly for both us and our customers.
I thought it was overreaching to think that after submitting my information that I would be up and running in a week. I was gladly proven wrong.
It has strong features that does almost anything you could wish from a solution like this one. Software is excellent and it comes with premium custom support.
I raised this with their developers and the response was sorry, its all hard coded. I then asked if I could have the fareharbour branding removed from the booking pages.
I would highly recommend this software. Customer support is excellent their staff are quick to reply and help with any situation that arises.
My favorite part of this software was that it is easy to customize. We are a weather dependent experience so how simple refunds & rebookings were was also exciting to us.
It also integrates seamlessly with our website and is exceptionally user-friendly, not to mention how beautiful it looks.
It's very easy to use, and it's integrated beautifully in my website.
There is so much functionality. I love that rebooking is so easy as are refunds and amending bookings and payments.
They are super professional and quick and eager to help.
I have easy access to my dashboard at all times, be it on my desktop or my mobile device. Implementing FareHarbor was one of the best choices I have made for my business.
FareHarbor is so easy to use. The 24/7 support team is amazing.
An outstanding company that truly is happy to help.
It is very easy to use and have lot of features, also we have help from the fareharbor support to implement it.
Probably the best thing about Fareharbor is the absolutely fantastic support. When you need to do or change something, all you need to do is ask and the support team will have it done very quickly.