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Best Customer Satisfaction Apps Integrated with BigCommerce

18 software options

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Pricing models


Customer rating



Zendesk

4.4
(2.6K)

Service-first CRM company that builds support & sales tools

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Integrates with BigCommerce, monday.com, StackTome, …

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LiveAgent

4.7
(1K)

Great customer service starts with better help desk software

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Integrates with BigCommerce, monday.com, Xero, …

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Heyday

4.6
(11)

Conversational AI platform for eCommerce & retailers

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Integrates with BigCommerce, Twilio, LoyaltyLion, …

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Endorsal

4.7
(24)

Review management and customer satisfaction solution

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Integrates with BigCommerce, Trustpilot, Integromat, …

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Trustpilot

4.5
(607)

Customer review management platform for online businesses

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Integrates with BigCommerce, Endorsal, PolicyFlow, …

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Userlike

4.6
(633)

Live chat and customer messaging for businesses of all sizes

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Integrates with BigCommerce, UserVoice, Jira, …

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Tidio

4.8
(218)

Communicator for businesses. live chat, messenger and email

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Integrates with BigCommerce, UserVoice, amoCRM, …

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Yotpo

4.6
(287)

Yotpo, the leading eCommerce marketing platform.

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Integrates with BigCommerce, LoyaltyLion, Glew, …

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123FormBuilder

4.4
(119)

Web forms: as easy as 1-2-3!

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Integrates with BigCommerce, Marketo Engage, Worldpay, …

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Retently

5.0
(25)

Net Promoter Score & customer feedback collection

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Integrates with BigCommerce, ConnectWise Manage, Xero, …

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VideoPeel

4.8
(9)

Video capturing platform for collecting customer testimonial

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Integrates with BigCommerce, Airtable, Wordpress, …

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Pypestream

4.8
(8)

Cloud-based messaging and conversational AI platform

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Integrates with BigCommerce, Twilio, DocuSign, …

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ClickDesk

3.7
(18)

Live chat for customer support

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Integrates with BigCommerce, Xero, SITE123, …

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SatisMeter

5.0
(2)

In-app feedback platform for collecting NPS data

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Integrates with BigCommerce, EnjoyHQ, Segment, …

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Callexa Feedback

(0)

Customer satisfaction and feedback tool for company strategy

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Integrates with BigCommerce, Zapier, Insightly, …

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Commerce Studio

(0)

Support, logistics & order management platform for retailers

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Integrates with BigCommerce, Salesforce Sales Cloud, Volusion, …

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Feefo

(0)

Reviews and ratings management software

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Integrates with BigCommerce, PolicyFlow, LoyaltyLion, …

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FoxMetrics

(0)

Marketing metric tools for optimizing eCommerce experiences

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Integrates with BigCommerce, Marketo Engage, Salesforce Sales Cloud, …

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