Reservation & Online Booking Software with Email Invitations & Reminders

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The Flybook   

45
Web-based booking software for activity and tour businesses
The Flybook is a cloud-based booking, reservations and marketing solution for activity and tour companies, adventure parks, ziplines, and equipment rental providers requiring online reservation software with smart ticketing, lodging booking, calendar-based scheduling, POS, smartwaivers and reporting… Read more about The Flybook
Web-based booking software for activity and tour businesses
The Flybook is a cloud-based booking, reservations and marketing solution for activity and tour companies, adventure parks, ziplines, and equipment rental providers requiring online reservation software with smart ticketing, lodging booking, calendar-based scheduling, POS, smartwaivers and reporting… Read more about The Flybook

SimplyBook.me   

634
Scheduling software for service based industries
SimplyBook.me is an online booking system for SMEs and enterprises across all service-providing industries. With SimplyBook.me you get a professional booking website or widget, you can accept bookings and online/on-site payments, offer classes, sell products and gift cards, offer coupons and more. Read more about SimplyBook.me
Scheduling software for service based industries
SimplyBook.me is an online booking system for SMEs and enterprises across all service-providing industries. With SimplyBook.me you get a professional booking website or widget, you can accept bookings and online/on-site payments, offer classes, sell products and gift cards, offer coupons and more. Read more about SimplyBook.me

Easy InnKeeping   

49
Property management solution for the independent hotel
Easy InnKeeping ASP is a hotel management software that automates availability and bookings from property’s website and OTA channels; Expedia & Booking.com. Read more about Easy InnKeeping
Property management solution for the independent hotel
Easy InnKeeping ASP is a hotel management software that automates availability and bookings from property’s website and OTA channels; Expedia & Booking.com. Read more about Easy InnKeeping

Schedulista   

21
Mobile-friendly online scheduling software
Schedulista is the easiest way for small businesses to accept and schedule appointments online. Clients book directly via web, Facebook, email or SMS. Read more about Schedulista
Mobile-friendly online scheduling software
Schedulista is the easiest way for small businesses to accept and schedule appointments online. Clients book directly via web, Facebook, email or SMS. Read more about Schedulista

Shedul  

1,060
Online booking software for salon and spa businesses
Shedul is an online booking and scheduling solution for salons, spas, personal trainers, and other beauty and wellness businesses. Read more about Shedul
Online booking software for salon and spa businesses
Shedul is an online booking and scheduling solution for salons, spas, personal trainers, and other beauty and wellness businesses. Read more about Shedul

Launch27  

195
Online booking engine for service providers & their clients
Launch27 is an online booking engine which enables Maid Services to manage client appointments, pricing, payments, and more, in real time. Read more about Launch27
Online booking engine for service providers & their clients
Launch27 is an online booking engine which enables Maid Services to manage client appointments, pricing, payments, and more, in real time. Read more about Launch27

vCita Business App  

145
Own your time. Master your business.
vCita allows clients to set appointments on your online calendar and reschedule anytime, through your website, mobile, social network profile. Read more about vCita Business App
Own your time. Master your business.
vCita allows clients to set appointments on your online calendar and reschedule anytime, through your website, mobile, social network profile. Read more about vCita Business App

Eventbrite  

1,739
Build, manage, and grow events
Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to seamlessly plan, promote, and produce live experiences. Read more about Eventbrite
Build, manage, and grow events
Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to seamlessly plan, promote, and produce live experiences. Read more about Eventbrite

MyTime  

106
Appointment scheduling, POS & customer engagement platform
MyTime is a fully integrated appointment scheduling, point-of-sale and customer engagement platform for multi-location chains and franchises. Additional features include email marketing, payroll, CRM, and more. Read more about MyTime
Appointment scheduling, POS & customer engagement platform
MyTime is a fully integrated appointment scheduling, point-of-sale and customer engagement platform for multi-location chains and franchises. Additional features include email marketing, payroll, CRM, and more. Read more about MyTime

Bookwhen  

85
Flexible online booking system for SMBs
Bookwhen is a flexible online booking system which enables SMBs to organize & process payments for classes, courses, workshops & events quickly & easily. Read more about Bookwhen
Flexible online booking system for SMBs
Bookwhen is a flexible online booking system which enables SMBs to organize & process payments for classes, courses, workshops & events quickly & easily. Read more about Bookwhen

Pulse 24/7  

45
Booking & scheduling mobile app for service providers
Pulse 24/7 is a web-based appointment booking and scheduling solution with an on-demand mobile booking app for beauty salons, gyms and similar service providers. Read more about Pulse 24/7
Booking & scheduling mobile app for service providers
Pulse 24/7 is a web-based appointment booking and scheduling solution with an on-demand mobile booking app for beauty salons, gyms and similar service providers. Read more about Pulse 24/7

Microsoft Bookings  

40
Online appointment scheduling for small businesses
Microsoft Bookings is an online appointment booking and scheduling tool for small businesses, available as part of Office 365 for Business subscriptions. Clients can book the time and service they need, get a confirmation email and calendar invitation, reschedule or cancel if they must. Read more about Microsoft Bookings
Online appointment scheduling for small businesses
Microsoft Bookings is an online appointment booking and scheduling tool for small businesses, available as part of Office 365 for Business subscriptions. Clients can book the time and service they need, get a confirmation email and calendar invitation, reschedule or cancel if they must. Read more about Microsoft Bookings

Hostaway  

40
Vacation rental software for property management companies
Hostaway is a channel management solution for vacation rental properties which automatically syncs rates, availability, and bookings across multiple channels. Read more about Hostaway
Vacation rental software for property management companies
Hostaway is a channel management solution for vacation rental properties which automatically syncs rates, availability, and bookings across multiple channels. Read more about Hostaway

booxi  

21
Online booking & appointment reservation for small business
booxi is an online booking and appointment reservation for small businesses which allows customers to making bookings and reservations online. User can manage appointments or group/class reservations, send automated confirmations and reminders via email and text message, take payments, and more. Read more about booxi
Online booking & appointment reservation for small business
booxi is an online booking and appointment reservation for small businesses which allows customers to making bookings and reservations online. User can manage appointments or group/class reservations, send automated confirmations and reminders via email and text message, take payments, and more. Read more about booxi

BookingBug  

17
Simple, secure & seamless online booking for all businesses
BookingBug is a multi-channel online scheduling and appointment system that enables organizations to market and sell their services through multiple channels, spanning online, mobile, in-branch and call-centre. Read more about BookingBug
Simple, secure & seamless online booking for all businesses
BookingBug is a multi-channel online scheduling and appointment system that enables organizations to market and sell their services through multiple channels, spanning online, mobile, in-branch and call-centre. Read more about BookingBug

Bizly  

2
Event and meeting booking platform
Search and book event space at the best hotels, restaurants, and activity venues. Read more about Bizly
Event and meeting booking platform
Search and book event space at the best hotels, restaurants, and activity venues. Read more about Bizly

BookingHound  

0
Scaleable online booking & reservations system
BookingHound is a booking & reservations system which enables businesses of all sizes to create, promote, manage & sell events, meetings, and courses. Read more about BookingHound
Scaleable online booking & reservations system
BookingHound is a booking & reservations system which enables businesses of all sizes to create, promote, manage & sell events, meetings, and courses. Read more about BookingHound
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Avg. User review

Reservation & Online Booking Category Leaders Q1 2019

GetApp's quarterly ranking showcases the leading 10-15 Reservation & Online Booking apps based in the cloud. Each app is scored using five factors, worth 20 points each, for a total possible score out of 100. These factors include user reviews, integrations, mobile app availability, functionality, and security. Each app's score is independent of commercial interests and existing relationships that GetApp has with app vendors.

Scroll down for more details about inclusion criteria and scoring.

Score
ReviewsIntegrationsMobileFunctionalitySecurity
70
70
Reviews 19/20
Integrations 17/20
Mobile 0/20
Functionality 20/20
Security 14/20
69
69
Reviews 15/20
Integrations 18/20
Mobile 19/20
Functionality 17/20
Security -/20
67
67
Reviews 10/20
Integrations 13/20
Mobile 17/20
Functionality 15/20
Security 12/20
66
66
Reviews 14/20
Integrations 17/20
Mobile 5/20
Functionality 14/20
Security 16/20
65
65
Reviews 12/20
Integrations 6/20
Mobile 18/20
Functionality 14/20
Security 15/20
64
64
Reviews 13/20
Integrations 4/20
Mobile 18/20
Functionality 17/20
Security 12/20
64
64
Reviews 13/20
Integrations 12/20
Mobile 18/20
Functionality 14/20
Security 7/20
64
64
Reviews 13/20
Integrations 18/20
Mobile 17/20
Functionality 16/20
Security -/20
63
63
Reviews 17/20
Integrations 20/20
Mobile 0/20
Functionality 17/20
Security 9/20
63
63
Reviews 13/20
Integrations 10/20
Mobile 18/20
Functionality 13/20
Security 9/20
59
59
Reviews 13/20
Integrations 14/20
Mobile 17/20
Functionality 15/20
Security -/20
56
56
Reviews 13/20
Integrations 11/20
Mobile 16/20
Functionality 16/20
Security -/20
53
53
Reviews 5/20
Integrations 17/20
Mobile 19/20
Functionality 12/20
Security -/20
49
49
Reviews 15/20
Integrations 9/20
Mobile 8/20
Functionality 17/20
Security -/20
48
48
Reviews 13/20
Integrations 5/20
Mobile 14/20
Functionality 16/20
Security -/20

Who is the ranking for?

GetApp's Category Leader ranking is for business owners and decision makers looking for a comprehensive list of the leading cloud-based software products in the industry.

The ranking serves as a point of reference highlighting key factors that small businesses should look at when assessing a piece of software. These factors include user perception (reviews), compatibility (integrations and mobile compatibility), market presence (media presence), and security features (security).

How are the scores calculated?

An app's score is calculated using five unique data points, each scored out of 20, giving a total score out of 100. The ranking and scoring methodology ensure complete impartiality and independence from any relationships that GetApp has with app vendors.

User Reviews *

Review scores are calculated using reviews collected from GetApp and its sister sites, Software Advice and Capterra. Scores are calculated based on the total number, average rating, and recency of reviews.

The number of reviews and average user rating are scaled against the category average. A weighting is then applied to reward recency of user reviews: reviews written in the last 6 months score up to 10 points, those written between 6 and 12 months ago score up to 6 points, and those more than 12 months old score up to 4 points. These numbers are added together to give a total maximum score of 20.

Integrations

Integration scores factor in a number of variables. Up to 16 points are awarded based on the number of integrations an app has; the first 10 points are awarded based on the number of integrations relative to the category average, while 4 points are awarded based on the number of integrations relative to the leaders in the category. An additional 5 points is awarded for an integration with Zapier, a widely used software integration platform, while an extra point is given for having an open API. The total possible score for integrations is 20 points.

Mobile Platforms *

Mobile scores are calculated based on the availability of an iOS and Android app. 5 points are awarded for the presence of each app, with an additional 10 points being awarded for the number and average rating of reviews in both the App Store and Google Play. These review scores are calculated and scaled against the competition for a maximum of 5 points per platform and an overall maximum score of 20.

If there isn't a native iOS or Android app, the product's website is assessed using Google's PageSpeed Insights to measure mobile usability. The score is returned out of 100, then scaled to a score out of 5 for a maximum of 5 points.

Media Presence

Media presence is calculated using the number of Twitter followers and Facebook fans that an app has. The number of fans and followers are added together, and each app is scored based on this overall number, compared with others in the category. The first 15 points are awarded for the combined number of followers and fans scaled against the category average, while the final 5 points are awarded for the combined number of followers and fans scaled against the top leaders in the category. These two scores are added together for a total out of 20 points.

Security

Security scoring is calculated using answers from a vendor-completed survey. The questions in the survey are based on the Cloud Security Alliance self-assessment form as part of the Security, Trust & Assurance Registry. With 15 questions, each answer is assigned a point value based on vendor response, with additional points given for security certifications, for a maximum possible score of 20.

In the event of a tie, each data point is weighted for importance, with security taking precedent, followed by reviews, integrations, mobile apps, and media presence, respectively.

* All data points combining calculations for both ratings and reviews are calculated using a Bayesian estimate, which is a weighted average that includes the number of reviews and the rating of an app, benchmarked against others in the category.