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Reservations Software with Email Reminders

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Peek Pro logo
4.7
771

Mobile-Optimized Booking System for Tour Operators

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.8
Pros and Cons from Peek Pro users   
+15
The ease of scheduling new activities, its seamless integration into our website and effortless booking for our customers has been a winning combo.
Requests to speak to managers are ignored. Unless you call and call there is no movement on your concerns and some customer support representatives are downright rude.
Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.
Possibly fraudulent - definitely misrepresenting their service and product.
I like the all-inclusive feel of the check-out. I like the ability to customize emails, have waivers signed in the program itself and all the customer information tracked by booking.
Does not have all the functionality I need. What I really disliked most about this company is the accounting department.
The best part is this software is designed for the user, cheap and can be used in Costa Rica. This tool will be of great help for waivers, payment hold and organizing offline bookings.
Absolutely terrible customer support. Takes 3 days plus to reach anyone.
We've had great experiences with the customer support team. They solve problems quickly, they understand our needs, and are pro-active in helping us look ahead to the next steps.
Their customer support team is awesome, and always help us out in a timely manner. We truly couldn’t be in business without Peek PRO.
Works perfect for what I use and I would recommend for someone using it for scheduling people remotely.
I still am learning but it is way better than the square appointments app that I was using. It was worth the cost for me.
Overall I am very happy with peak pro and would highly recommend.
The greatest help is the staff at the help desk.
Customer service good; knowledgeable and accessible. Navigating the website difficult for somethings.
The software is great, customer support is phenominal.
We appreciate how this integrates with our website, and allows customers and employees to complete bookings.
Peek PRO software is so simple and easy to use, and it makes our booking process seamless.
The ease of scheduling new activities, its seamless integration into our website and effortless booking for our customers has been a winning combo.
Requests to speak to managers are ignored. Unless you call and call there is no movement on your concerns and some customer support representatives are downright rude.
Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.
Possibly fraudulent - definitely misrepresenting their service and product.
I like the all-inclusive feel of the check-out. I like the ability to customize emails, have waivers signed in the program itself and all the customer information tracked by booking.
Does not have all the functionality I need. What I really disliked most about this company is the accounting department.
The best part is this software is designed for the user, cheap and can be used in Costa Rica. This tool will be of great help for waivers, payment hold and organizing offline bookings.
Absolutely terrible customer support. Takes 3 days plus to reach anyone.
We've had great experiences with the customer support team. They solve problems quickly, they understand our needs, and are pro-active in helping us look ahead to the next steps.
Their customer support team is awesome, and always help us out in a timely manner. We truly couldn’t be in business without Peek PRO.
Works perfect for what I use and I would recommend for someone using it for scheduling people remotely.
I still am learning but it is way better than the square appointments app that I was using. It was worth the cost for me.
Overall I am very happy with peak pro and would highly recommend.
The greatest help is the staff at the help desk.
Customer service good; knowledgeable and accessible. Navigating the website difficult for somethings.
The software is great, customer support is phenominal.
We appreciate how this integrates with our website, and allows customers and employees to complete bookings.
Peek PRO software is so simple and easy to use, and it makes our booking process seamless.
The ease of scheduling new activities, its seamless integration into our website and effortless booking for our customers has been a winning combo.
Requests to speak to managers are ignored. Unless you call and call there is no movement on your concerns and some customer support representatives are downright rude.
Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.
Possibly fraudulent - definitely misrepresenting their service and product.
I like the all-inclusive feel of the check-out. I like the ability to customize emails, have waivers signed in the program itself and all the customer information tracked by booking.
Does not have all the functionality I need. What I really disliked most about this company is the accounting department.
The best part is this software is designed for the user, cheap and can be used in Costa Rica. This tool will be of great help for waivers, payment hold and organizing offline bookings.
Absolutely terrible customer support. Takes 3 days plus to reach anyone.
We've had great experiences with the customer support team. They solve problems quickly, they understand our needs, and are pro-active in helping us look ahead to the next steps.
Their customer support team is awesome, and always help us out in a timely manner. We truly couldn’t be in business without Peek PRO.
Works perfect for what I use and I would recommend for someone using it for scheduling people remotely.
I still am learning but it is way better than the square appointments app that I was using. It was worth the cost for me.
Overall I am very happy with peak pro and would highly recommend.
The greatest help is the staff at the help desk.
Customer service good; knowledgeable and accessible. Navigating the website difficult for somethings.
The software is great, customer support is phenominal.
We appreciate how this integrates with our website, and allows customers and employees to complete bookings.
Peek PRO software is so simple and easy to use, and it makes our booking process seamless.
accesso ShoWare logo
4.7
48

Build Loyal Patrons and Maximize Ticket Sales.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.5
    Features
    4.6
    Customer support
    4.9
Pros and Cons from accesso ShoWare users   
avatar
avatar
avatar
+15
We were the very first customer of ShoWare so we have seen the product/software grow since 2004. The ease of use has reached a wonderful level.
As with most systems, the inability to change the delivery method on a completed order and not being able to do a partial refund seamlessly can be a bit of a burden.
We have been pleased with the great customer service accesso ShoWare has provided us over the years. They have gone above and beyond to accommodate our requests and continue to improve.
The concert tickets are also sold on the system but customers get confused by the basket.
A terrific system, affordable, effective, and always current with new features added regularly like Facebook sales or mobile ticketing site.
Struggle to find much bad to say - Some changes more difficult than others to manage.
The ease in navigating the site and especially the ability from them to select their own seats online 24/7 is what I hear about the most. My true appreciation is for their technical support.
We have been using accesso ShoWare for over 8 years and have yet to run into any major obstacles.
Their ability to think outside the box and build custom solutions for my facility has been amazing.
Accesso ShoWare is an excellent organization. They have built a full-featured ticketing solution which they continue to enhance, thereby staying on top of the latest technologies.
We our very pleased with the software and appreciate the team at accesso ShoWare.
ShoWare is a reliable tool to track ticket sales and manage our box office. It seems to be improving and we've received compliments on it from our patrons.
Sometimes we don't even know of an issue, and it's already remedied, and we are made aware ASAP. They take wonderful care of us and listen to all of our questions and ideas.
Overall a great value and a worthy investment for venues of any size.
The software is easy to use for the patron which is most important. I'm a quick learner so it was easy to learn to system and for me to train volunteers and other members of our team.
Ease of use once learned. The many features that have the ability to drive revenue.
It is so easy to train new employees on the system. As upgrades are added they have usually been easy to understand and easy to integrate into our daily use.
This software has left nothing and is continuously being enhanced. Our website integration was as smooth as we could have ever imagined and the affordability is appreciated.
We were the very first customer of ShoWare so we have seen the product/software grow since 2004. The ease of use has reached a wonderful level.
As with most systems, the inability to change the delivery method on a completed order and not being able to do a partial refund seamlessly can be a bit of a burden.
We have been pleased with the great customer service accesso ShoWare has provided us over the years. They have gone above and beyond to accommodate our requests and continue to improve.
The concert tickets are also sold on the system but customers get confused by the basket.
A terrific system, affordable, effective, and always current with new features added regularly like Facebook sales or mobile ticketing site.
Struggle to find much bad to say - Some changes more difficult than others to manage.
The ease in navigating the site and especially the ability from them to select their own seats online 24/7 is what I hear about the most. My true appreciation is for their technical support.
We have been using accesso ShoWare for over 8 years and have yet to run into any major obstacles.
Their ability to think outside the box and build custom solutions for my facility has been amazing.
Accesso ShoWare is an excellent organization. They have built a full-featured ticketing solution which they continue to enhance, thereby staying on top of the latest technologies.
We our very pleased with the software and appreciate the team at accesso ShoWare.
ShoWare is a reliable tool to track ticket sales and manage our box office. It seems to be improving and we've received compliments on it from our patrons.
Sometimes we don't even know of an issue, and it's already remedied, and we are made aware ASAP. They take wonderful care of us and listen to all of our questions and ideas.
Overall a great value and a worthy investment for venues of any size.
The software is easy to use for the patron which is most important. I'm a quick learner so it was easy to learn to system and for me to train volunteers and other members of our team.
Ease of use once learned. The many features that have the ability to drive revenue.
It is so easy to train new employees on the system. As upgrades are added they have usually been easy to understand and easy to integrate into our daily use.
This software has left nothing and is continuously being enhanced. Our website integration was as smooth as we could have ever imagined and the affordability is appreciated.
We were the very first customer of ShoWare so we have seen the product/software grow since 2004. The ease of use has reached a wonderful level.
As with most systems, the inability to change the delivery method on a completed order and not being able to do a partial refund seamlessly can be a bit of a burden.
We have been pleased with the great customer service accesso ShoWare has provided us over the years. They have gone above and beyond to accommodate our requests and continue to improve.
The concert tickets are also sold on the system but customers get confused by the basket.
A terrific system, affordable, effective, and always current with new features added regularly like Facebook sales or mobile ticketing site.
Struggle to find much bad to say - Some changes more difficult than others to manage.
The ease in navigating the site and especially the ability from them to select their own seats online 24/7 is what I hear about the most. My true appreciation is for their technical support.
We have been using accesso ShoWare for over 8 years and have yet to run into any major obstacles.
Their ability to think outside the box and build custom solutions for my facility has been amazing.
Accesso ShoWare is an excellent organization. They have built a full-featured ticketing solution which they continue to enhance, thereby staying on top of the latest technologies.
We our very pleased with the software and appreciate the team at accesso ShoWare.
ShoWare is a reliable tool to track ticket sales and manage our box office. It seems to be improving and we've received compliments on it from our patrons.
Sometimes we don't even know of an issue, and it's already remedied, and we are made aware ASAP. They take wonderful care of us and listen to all of our questions and ideas.
Overall a great value and a worthy investment for venues of any size.
The software is easy to use for the patron which is most important. I'm a quick learner so it was easy to learn to system and for me to train volunteers and other members of our team.
Ease of use once learned. The many features that have the ability to drive revenue.
It is so easy to train new employees on the system. As upgrades are added they have usually been easy to understand and easy to integrate into our daily use.
This software has left nothing and is continuously being enhanced. Our website integration was as smooth as we could have ever imagined and the affordability is appreciated.
Acuity Scheduling logo
4.8
5.5K

Online appointment scheduling software and 24/7 assistant.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.7
    Customer support
    4.7
Pros and Cons from Acuity Scheduling users   
avatar
avatar
+15
What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.
I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.
What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.
Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.
This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.
At this point in my usage, I am unable to make negative comments.
I love everything about the software so far. From setting up my schedule to having clients book themselves and using the zoom integration for creating automatic calls is awesome.
I don’t like that it is difficult to use with two different websites. I basically have to pay for two subscriptions because it can be difficult to plug in if it has to be used this way.
I liked that I can give special discounts and how user friendly it is to set up, even more non techies like myself. Love how easy it is to link to my website.
My overall experience has been great, I liked the idea of a free trial. I had tried the trial and like how simple the site made booking to my clients.
I am overall very pleased and love how I can update my availability so easily. The integration to all my calendars is so helpful.
The ability for our customization from offerings, to schedules has made this a perfect and economical solution.
Honestly, this was the most seamless and easy program to use. I have been incredibly impressed and have recommended it highly to others in my business network.
I like using it and love that you have a free version for does off you that are just starting out.
I love that it keeps everything extremely organized, and it is easy to navigate through. Even the clients love it, and I love that I can customize it.
This is a very easy system to set up and figure out on my own. Customer service is great and love their sense of humor.
I loved the ease of use and integration with goigle calender that helps me sync my Google appointments with Acuity scheduling app.
Customer service is amazing. Very pleased with the people running this company.
What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.
I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.
What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.
Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.
This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.
At this point in my usage, I am unable to make negative comments.
I love everything about the software so far. From setting up my schedule to having clients book themselves and using the zoom integration for creating automatic calls is awesome.
I don’t like that it is difficult to use with two different websites. I basically have to pay for two subscriptions because it can be difficult to plug in if it has to be used this way.
I liked that I can give special discounts and how user friendly it is to set up, even more non techies like myself. Love how easy it is to link to my website.
My overall experience has been great, I liked the idea of a free trial. I had tried the trial and like how simple the site made booking to my clients.
I am overall very pleased and love how I can update my availability so easily. The integration to all my calendars is so helpful.
The ability for our customization from offerings, to schedules has made this a perfect and economical solution.
Honestly, this was the most seamless and easy program to use. I have been incredibly impressed and have recommended it highly to others in my business network.
I like using it and love that you have a free version for does off you that are just starting out.
I love that it keeps everything extremely organized, and it is easy to navigate through. Even the clients love it, and I love that I can customize it.
This is a very easy system to set up and figure out on my own. Customer service is great and love their sense of humor.
I loved the ease of use and integration with goigle calender that helps me sync my Google appointments with Acuity scheduling app.
Customer service is amazing. Very pleased with the people running this company.
What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.
I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.
What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.
Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.
This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.
At this point in my usage, I am unable to make negative comments.
I love everything about the software so far. From setting up my schedule to having clients book themselves and using the zoom integration for creating automatic calls is awesome.
I don’t like that it is difficult to use with two different websites. I basically have to pay for two subscriptions because it can be difficult to plug in if it has to be used this way.
I liked that I can give special discounts and how user friendly it is to set up, even more non techies like myself. Love how easy it is to link to my website.
My overall experience has been great, I liked the idea of a free trial. I had tried the trial and like how simple the site made booking to my clients.
I am overall very pleased and love how I can update my availability so easily. The integration to all my calendars is so helpful.
The ability for our customization from offerings, to schedules has made this a perfect and economical solution.
Honestly, this was the most seamless and easy program to use. I have been incredibly impressed and have recommended it highly to others in my business network.
I like using it and love that you have a free version for does off you that are just starting out.
I love that it keeps everything extremely organized, and it is easy to navigate through. Even the clients love it, and I love that I can customize it.
This is a very easy system to set up and figure out on my own. Customer service is great and love their sense of humor.
I loved the ease of use and integration with goigle calender that helps me sync my Google appointments with Acuity scheduling app.
Customer service is amazing. Very pleased with the people running this company.
Schedulista logo
4.7
34

Mobile-friendly online scheduling software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.8
Pros and Cons from Schedulista users   
avatar
avatar
avatar
+15
My clients love it, I love it, and the few times I've needed any help the support was clear, concise, and friendly.
Had one bad moment when IOS13 caused the app to not function on the iPhone.
OnSched , has the most features, allows for scalability for growth and combined with the outstanding professional customer service and support. In short I could not be happier OnSched.
Before Schedulista, the scheduling process for our classes was so painful, so time consuming.
I love customizing all the communications, from the initial welcome to follow-ups after an appointment.
Really no major weaknesses. Sometimes the sync with google calendar lagged, hard to say though that the problem was with this app.
My clients love it on their end and I love having a virtual assistant to send out appointment reminders and to take appointments for me after hours which saves me tons of time.
This solved a really problem I had in competing with MANY other businesses who were selling online over the lockdown period due to Covid-19.
Overall I love the customer service, and the basic capabilities of the system. There are definitely some upgrades that I would like to see.
It has made scheduling for my previous position easy and I love that I can automatically add each appointment to calendars. The integration options are convenient and easy to use.
Fantastic value for money with great features and amazing support.
Love how easy it is to use, very versatile. Easy to integrate with other programs.
It has taken many hours a months of extra work from my shoulders. The system is easy to use, looks good and very affordable.
LOVE LOVE the system, the team, the cost and the ease of it all.
My clients love the reminders, both text and emails, plus the ease of changing an appointment iof necessary.
Definitely recommend it to any company or organization that needs an easy to use scheduling app.
It was easy for them to book in, and I was able to clearly understand their requirements.
Resembles Google calendar. Easy interface for recurring appointments and easy to adjust appointments.
My clients love it, I love it, and the few times I've needed any help the support was clear, concise, and friendly.
Had one bad moment when IOS13 caused the app to not function on the iPhone.
OnSched , has the most features, allows for scalability for growth and combined with the outstanding professional customer service and support. In short I could not be happier OnSched.
Before Schedulista, the scheduling process for our classes was so painful, so time consuming.
I love customizing all the communications, from the initial welcome to follow-ups after an appointment.
Really no major weaknesses. Sometimes the sync with google calendar lagged, hard to say though that the problem was with this app.
My clients love it on their end and I love having a virtual assistant to send out appointment reminders and to take appointments for me after hours which saves me tons of time.
This solved a really problem I had in competing with MANY other businesses who were selling online over the lockdown period due to Covid-19.
Overall I love the customer service, and the basic capabilities of the system. There are definitely some upgrades that I would like to see.
It has made scheduling for my previous position easy and I love that I can automatically add each appointment to calendars. The integration options are convenient and easy to use.
Fantastic value for money with great features and amazing support.
Love how easy it is to use, very versatile. Easy to integrate with other programs.
It has taken many hours a months of extra work from my shoulders. The system is easy to use, looks good and very affordable.
LOVE LOVE the system, the team, the cost and the ease of it all.
My clients love the reminders, both text and emails, plus the ease of changing an appointment iof necessary.
Definitely recommend it to any company or organization that needs an easy to use scheduling app.
It was easy for them to book in, and I was able to clearly understand their requirements.
Resembles Google calendar. Easy interface for recurring appointments and easy to adjust appointments.
My clients love it, I love it, and the few times I've needed any help the support was clear, concise, and friendly.
Had one bad moment when IOS13 caused the app to not function on the iPhone.
OnSched , has the most features, allows for scalability for growth and combined with the outstanding professional customer service and support. In short I could not be happier OnSched.
Before Schedulista, the scheduling process for our classes was so painful, so time consuming.
I love customizing all the communications, from the initial welcome to follow-ups after an appointment.
Really no major weaknesses. Sometimes the sync with google calendar lagged, hard to say though that the problem was with this app.
My clients love it on their end and I love having a virtual assistant to send out appointment reminders and to take appointments for me after hours which saves me tons of time.
This solved a really problem I had in competing with MANY other businesses who were selling online over the lockdown period due to Covid-19.
Overall I love the customer service, and the basic capabilities of the system. There are definitely some upgrades that I would like to see.
It has made scheduling for my previous position easy and I love that I can automatically add each appointment to calendars. The integration options are convenient and easy to use.
Fantastic value for money with great features and amazing support.
Love how easy it is to use, very versatile. Easy to integrate with other programs.
It has taken many hours a months of extra work from my shoulders. The system is easy to use, looks good and very affordable.
LOVE LOVE the system, the team, the cost and the ease of it all.
My clients love the reminders, both text and emails, plus the ease of changing an appointment iof necessary.
Definitely recommend it to any company or organization that needs an easy to use scheduling app.
It was easy for them to book in, and I was able to clearly understand their requirements.
Resembles Google calendar. Easy interface for recurring appointments and easy to adjust appointments.
QaTable logo
0

The new way to go out to first come first served restaurants

visit website
Reviews Sentiment
ic-pricetag

No reviews

Positive Reviews
ic-pricetag

No reviews

Rating Breakdown
    Value for money
    0.0
    Ease of use
    0.0
    Features
    0.0
    Customer support
    0.0
Pros and Cons from QaTable users   
No pros & cons found
SpotOn logo
4.4
306

Restaurant POS for payment processing

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.3
    Features
    4.3
    Customer support
    4.3
Pros and Cons from SpotOn users   
+15
The ability to set reporting is also a huge plus. Once set up the way you want it, it becomes second nature and its ease of use is superb.
Does not work on their phones. Weird glitches on some reports really set us back months which is a bummer.
Over all it’s been a great program and great company to work with. Look forward to years of a great relationship.
The team is very overwhelmed and sometimes we have just not received follow up, follow through or accountability on issues. We have had a few customers complain that the OLO App.
This one integrates with my Payroll company seamlessly. The online ordering platform used was ridiculously easy and provides a more polished seamless look for my company.
It's annoying when I'm eating at a restaurant and it takes my waiter so long to put in orders, print checks, etc. I see them struggling and I want to go install SpotOn myself right then.
Easy to use, great customization, awesome customer service, Sales Rep delivered as promised.
I have had to place stop payment on them and stop using the credit card machine in order to stop the bleed. I literally have called and emailed each and everyday for months trying to get a resolution.
Reporting has been amazing and has really helped our manager stay on top of their metrics. Integrations with 7 Shifts scheduling has been a game changer.
Great way to have more customers having a better experience with your company.
From back office, digital marketing, built our website to take orders off of. The programming is great to allow you to do more tasks with better trained staff.
I love the ease of access of this product the most. Business people hardly have time for anything other than running their business.
Great Restaurant Software - Working to be Great Retail Software.
We love how easy it is to use and how your customer service is available at anytime.
Low-maintenance and reliable even at high-volume restaurants. An innovative and evolving platform that adapts quickly to the changing needs of the restaurant industry.
The online ordering with direct tickets to kitchen and bar is a huge advantage this system has. It had increased both revenue and efficiency.
The product is easy to use and has great customer support. Its easy to make changes on the fly.
On top of that, with the cash discounting, we are saving tons of money.
The ability to set reporting is also a huge plus. Once set up the way you want it, it becomes second nature and its ease of use is superb.
Does not work on their phones. Weird glitches on some reports really set us back months which is a bummer.
Over all it’s been a great program and great company to work with. Look forward to years of a great relationship.
The team is very overwhelmed and sometimes we have just not received follow up, follow through or accountability on issues. We have had a few customers complain that the OLO App.
This one integrates with my Payroll company seamlessly. The online ordering platform used was ridiculously easy and provides a more polished seamless look for my company.
It's annoying when I'm eating at a restaurant and it takes my waiter so long to put in orders, print checks, etc. I see them struggling and I want to go install SpotOn myself right then.
Easy to use, great customization, awesome customer service, Sales Rep delivered as promised.
I have had to place stop payment on them and stop using the credit card machine in order to stop the bleed. I literally have called and emailed each and everyday for months trying to get a resolution.
Reporting has been amazing and has really helped our manager stay on top of their metrics. Integrations with 7 Shifts scheduling has been a game changer.
Great way to have more customers having a better experience with your company.
From back office, digital marketing, built our website to take orders off of. The programming is great to allow you to do more tasks with better trained staff.
I love the ease of access of this product the most. Business people hardly have time for anything other than running their business.
Great Restaurant Software - Working to be Great Retail Software.
We love how easy it is to use and how your customer service is available at anytime.
Low-maintenance and reliable even at high-volume restaurants. An innovative and evolving platform that adapts quickly to the changing needs of the restaurant industry.
The online ordering with direct tickets to kitchen and bar is a huge advantage this system has. It had increased both revenue and efficiency.
The product is easy to use and has great customer support. Its easy to make changes on the fly.
On top of that, with the cash discounting, we are saving tons of money.
The ability to set reporting is also a huge plus. Once set up the way you want it, it becomes second nature and its ease of use is superb.
Does not work on their phones. Weird glitches on some reports really set us back months which is a bummer.
Over all it’s been a great program and great company to work with. Look forward to years of a great relationship.
The team is very overwhelmed and sometimes we have just not received follow up, follow through or accountability on issues. We have had a few customers complain that the OLO App.
This one integrates with my Payroll company seamlessly. The online ordering platform used was ridiculously easy and provides a more polished seamless look for my company.
It's annoying when I'm eating at a restaurant and it takes my waiter so long to put in orders, print checks, etc. I see them struggling and I want to go install SpotOn myself right then.
Easy to use, great customization, awesome customer service, Sales Rep delivered as promised.
I have had to place stop payment on them and stop using the credit card machine in order to stop the bleed. I literally have called and emailed each and everyday for months trying to get a resolution.
Reporting has been amazing and has really helped our manager stay on top of their metrics. Integrations with 7 Shifts scheduling has been a game changer.
Great way to have more customers having a better experience with your company.
From back office, digital marketing, built our website to take orders off of. The programming is great to allow you to do more tasks with better trained staff.
I love the ease of access of this product the most. Business people hardly have time for anything other than running their business.
Great Restaurant Software - Working to be Great Retail Software.
We love how easy it is to use and how your customer service is available at anytime.
Low-maintenance and reliable even at high-volume restaurants. An innovative and evolving platform that adapts quickly to the changing needs of the restaurant industry.
The online ordering with direct tickets to kitchen and bar is a huge advantage this system has. It had increased both revenue and efficiency.
The product is easy to use and has great customer support. Its easy to make changes on the fly.
On top of that, with the cash discounting, we are saving tons of money.
High Trek POS logo
4.9
12

Point of sale & booking software for the hospitality sector

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    4.8
    Features
    4.9
    Customer support
    5.0
Pros and Cons from High Trek POS users   
+11
I love this small business and supporting an American made product. I love that when I need help I talk to the people at built this product and not a call center in India.
There are so many features, it can get a bit confusing. This is my biggest "con" but still consider it a "pro" because we use so many of these features in our day-to-day operations.
It is extremely affordable compared to other companies. High Trek cares about the success of your company because the success of your company means success for their company.
Particular product setup and schedules can get a little tricky if you don't know what you're doing.
This is the first company we have used that is user friendly and I can easily receive help when I need it. Don't waste time with research I already did, this is the best company with the best price.
High Trek was the perfect choice to help us make this big leap. They have been extremely supportive getting us started and very responsive in helping us increase our product offerings.
We have been through several software companies and this is by far the best. I did a lot of research and trials with other companies and was never satisfied.
Also, the number of features that it carries with it, and still excels in, is remarkable. Also, the integration into QuickBooks is very helpful for our accounting.
It's packed with features that are easy to use (and train on) and if we ever have any questions, [sensitive content hidden] has been there as a constant support and huge help.
After having worked with several reservation software programs in the past, the best part of this software is the fact that I don't need to integrate with any other programs.
High Trek as a whole is great. I find lots of use out of POS and transactions (we use this to check guests into our facility, attach their waivers, add merch, etc.).
I cannot stress enough that the waiver system integration with the reservation system is the best available in the industry.
The addition of CRM capabilities are making it easier for us to manage our sales funnel and work with larger corporate events with more control over pricing and communication.
I also dabble in product setup from time to time. And find the voucher system to be very handy and easy to use.
I love this small business and supporting an American made product. I love that when I need help I talk to the people at built this product and not a call center in India.
There are so many features, it can get a bit confusing. This is my biggest "con" but still consider it a "pro" because we use so many of these features in our day-to-day operations.
It is extremely affordable compared to other companies. High Trek cares about the success of your company because the success of your company means success for their company.
Particular product setup and schedules can get a little tricky if you don't know what you're doing.
This is the first company we have used that is user friendly and I can easily receive help when I need it. Don't waste time with research I already did, this is the best company with the best price.
High Trek was the perfect choice to help us make this big leap. They have been extremely supportive getting us started and very responsive in helping us increase our product offerings.
We have been through several software companies and this is by far the best. I did a lot of research and trials with other companies and was never satisfied.
Also, the number of features that it carries with it, and still excels in, is remarkable. Also, the integration into QuickBooks is very helpful for our accounting.
It's packed with features that are easy to use (and train on) and if we ever have any questions, [sensitive content hidden] has been there as a constant support and huge help.
After having worked with several reservation software programs in the past, the best part of this software is the fact that I don't need to integrate with any other programs.
High Trek as a whole is great. I find lots of use out of POS and transactions (we use this to check guests into our facility, attach their waivers, add merch, etc.).
I cannot stress enough that the waiver system integration with the reservation system is the best available in the industry.
The addition of CRM capabilities are making it easier for us to manage our sales funnel and work with larger corporate events with more control over pricing and communication.
I also dabble in product setup from time to time. And find the voucher system to be very handy and easy to use.
I love this small business and supporting an American made product. I love that when I need help I talk to the people at built this product and not a call center in India.
There are so many features, it can get a bit confusing. This is my biggest "con" but still consider it a "pro" because we use so many of these features in our day-to-day operations.
It is extremely affordable compared to other companies. High Trek cares about the success of your company because the success of your company means success for their company.
Particular product setup and schedules can get a little tricky if you don't know what you're doing.
This is the first company we have used that is user friendly and I can easily receive help when I need it. Don't waste time with research I already did, this is the best company with the best price.
High Trek was the perfect choice to help us make this big leap. They have been extremely supportive getting us started and very responsive in helping us increase our product offerings.
We have been through several software companies and this is by far the best. I did a lot of research and trials with other companies and was never satisfied.
Also, the number of features that it carries with it, and still excels in, is remarkable. Also, the integration into QuickBooks is very helpful for our accounting.
It's packed with features that are easy to use (and train on) and if we ever have any questions, [sensitive content hidden] has been there as a constant support and huge help.
After having worked with several reservation software programs in the past, the best part of this software is the fact that I don't need to integrate with any other programs.
High Trek as a whole is great. I find lots of use out of POS and transactions (we use this to check guests into our facility, attach their waivers, add merch,