GetApp logo
GetApp logo
GetApp logo
GetApp logo
BrowseJoin
Learn why GetApp is free

Call Center Software with Campaign Management

All appsAppFinderLeadersReviewsGuide
Filter byclear all
Category Leaders
Pricing models
Free
Free Trial
One Time License
Subscription
Devices supported
Mac
iPad
Android
Linux
Web-based
See full list
Organization types
Non Profit
Large Enterprises
Public Administrations
Freelancers
Mid Size Business
See full list
Geographies served
Australia
China
Europe
Germany
India
See full list
Customer rating
& up
& up
& up
Integrated with
QuickBooks Online
Office 365
QuickBooks
Microsoft Outlook
Google Calendar
See full list
Features
API
Drag & Drop Interface
Email Integration
Third Party Integration
Access Control
See full list
Features
API
Drag & Drop Interface
Email Integration
Third Party Integration
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auto-Dialer
Automatic Call Distribution
Automatic Lead Distribution
Automatic Notifications
Calendar Management
Call Center Management
Call Disposition
Call Recording
Call Routing
Call Transfer
Callback Scheduling
Caller ID
Campaign Analysis
Campaign Management
Chat
Collaboration Tools
Collaborative Workspace
Communication Management
Compliance Management
Computer Telephony Integration
Conferencing
Configurable Workflow
Contact Database
Contact History
Contact Management
CRM Integration
Custom Fields
Custom Forms
Customer Database
Customer History
Customer Service Analytics
Customizable Branding
Customizable Reporting
Customizable Templates
Dashboard Creation
Data Import
Data Import/Export
Email Notifications
Email Templates
Employee Management
Escalation Management
Event Triggered Actions
Feedback Collection
Feedback Management
Gamification
HIPAA Compliance
Instant Messaging
IVR / Voice Recognition
Knowledge Base Management
Lead Assignment
Lead Capture
Lead Distribution
Lead Management
Mobile Integration
Monitoring
Multi-Channel Communication
Multi-Channel Management
Multi-Language
Multiple User Accounts
PCI DSS Compliance
Performance Management
Performance Reports
Permission Management
Prioritizing
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Updates
Receiving
Reporting & Statistics
Role-Based Permissions
Search Functionality
Self Service Portal
Single Sign On
SMS Integration
Social Media Integration
SSL Security
Status Tracking
Summary Reports
Support Ticket Management
Support Ticket Tracking
Surveys & Feedback
Tagging
Text to Speech
Two-Way Audio & Video
Video Conferencing
Visual Analytics
Website Integration
Widgets
Workflow Management

Related categories

Customer Service & SupportCustomer ManagementCommunicationsMarketing


Page last modified

Personalize your search in 2 clicks

Select your company sizeSelect your industry type

Personalize your search in a few taps

just me
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+

Personalize your search in 2 clicks

Select your company sizeSelect your industry type

Personalize your search in a few taps

Just me
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Accounting
Construction
Design
Education Management
Health, Wellness and Fitness
Human Resources
Insurance
Internet
Management Consulting
Marketing and Advertising
Nonprofit Organization Management
Real Estate
Retail
Staffing and Recruiting
Telecommunications
31 apps
Sort by
Highest Rated
Sponsored
About sorting methods
Highest Rated
Sponsored
About sorting methods

PureCloud   

86
50 pts
Mobile optimized cloud call center with multichannel routing
PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about PureCloud
Visit WebsiteAdd to compareCompareRemove app

PureCloud

86
50 pts
Mobile optimized cloud call center with multichannel routing
PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about PureCloud
Visit WebsiteCompare

Adversus   

0
Cloud-based dialer & CRM solution
Adversus is a cloud-based dialer and customer relationship management (CRM) solution designed to help small to midsize businesses manage operations related to client communication, telemarketing, lead management & more. The platform enables users to automate call workflows using automatic answering. Read more about Adversus
Visit WebsiteAdd to compareCompareRemove app

Adversus

0
Cloud-based dialer & CRM solution
Adversus is a cloud-based dialer and customer relationship management (CRM) solution designed to help small to midsize businesses manage operations related to client communication, telemarketing, lead management & more. The platform enables users to automate call workflows using automatic answering. Read more about Adversus
Visit WebsiteCompare

Verascape   

0
Customer service and order tracking solution for businesses
Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more. Read more about Verascape
Visit WebsiteAdd to compareCompareRemove app

Verascape

0
Customer service and order tracking solution for businesses
Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more. Read more about Verascape
Visit WebsiteCompare

CloudTalk   

100
Cloud-based call center software for sales and support teams
CloudTalk is a full-featured, cloud-based VOIP software ready to use at the touch of a button, for sales and support teams in call centers of all sizes. Read more about CloudTalk
Visit WebsiteAdd to compareCompareRemove app

CloudTalk

100
Cloud-based call center software for sales and support teams
CloudTalk is a full-featured, cloud-based VOIP software ready to use at the touch of a button, for sales and support teams in call centers of all sizes. Read more about CloudTalk
Visit WebsiteCompare

DialerAI   

0
Predictive dialer solution for call centers
DialerAI is a predictive dialer solution designed for call centers, which helps manage inbound and outbound call routing between prospects and agents. Key features include interactive voice response (IVR), text-to-speech conversion, white labeling, voice broadcasting, and contact management. Read more about DialerAI
Visit WebsiteAdd to compareCompareRemove app

DialerAI

0
Predictive dialer solution for call centers
DialerAI is a predictive dialer solution designed for call centers, which helps manage inbound and outbound call routing between prospects and agents. Key features include interactive voice response (IVR), text-to-speech conversion, white labeling, voice broadcasting, and contact management. Read more about DialerAI
Visit WebsiteCompare

Omnis   

0
Contact center solution for customer engagement
Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management, real time monitoring and analytics. Read more about Omnis
Visit WebsiteAdd to compareCompareRemove app

Omnis

0
Contact center solution for customer engagement
Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management, real time monitoring and analytics. Read more about Omnis
Visit WebsiteCompare

CallTrackingMetrics   

18
The Only All-in-One Call Tracking & Contact Center Solution
CallTrackingMetrics is marketing attribution, conversation intelligence, and contact center solution. Capture the full customer journey across teams. Track all of your conversations across calls, texts, form fills, and chats in one platform. Read more about CallTrackingMetrics
Visit WebsiteAdd to compareCompareRemove app

CallTrackingMetrics

18
The Only All-in-One Call Tracking & Contact Center Solution
CallTrackingMetrics is marketing attribution, conversation intelligence, and contact center solution. Capture the full customer journey across teams. Track all of your conversations across calls, texts, form fills, and chats in one platform. Read more about CallTrackingMetrics
Visit WebsiteCompare

VICIdial   

226
50 pts
Open source call center software with predictive dialer
Contact Center service with Inbound and outbound call handling, Inbound email and website customer chat. Read more about VICIdial
Visit WebsiteAdd to compareCompareRemove app

VICIdial

226
50 pts
Open source call center software with predictive dialer
Contact Center service with Inbound and outbound call handling, Inbound email and website customer chat. Read more about VICIdial
Visit WebsiteCompare

Aloware   

18
Rediscover Your Customer Engagements
Aloware is the modern contact center solution for sales and support teams around the world. Our all-in-one, turnkey software gives your business the ability to engage with your customers in ways they'll love: via cell phone, text message, and social messengers. Read more about Aloware
Visit WebsiteAdd to compareCompareRemove app

Aloware

18
Rediscover Your Customer Engagements
Aloware is the modern contact center solution for sales and support teams around the world. Our all-in-one, turnkey software gives your business the ability to engage with your customers in ways they'll love: via cell phone, text message, and social messengers. Read more about Aloware
Visit WebsiteCompare

Ricochet360   

16
Sales is a contact sport. Our Auto Dialer connects you 1st!
Our products include: Cloud Phone System, Progressive Dialer, CRM & Lead Management, Marketing Automation, and Mobile CRM. Read more about Ricochet360
Visit WebsiteAdd to compareCompareRemove app

Ricochet360

16
Sales is a contact sport. Our Auto Dialer connects you 1st!
Our products include: Cloud Phone System, Progressive Dialer, CRM & Lead Management, Marketing Automation, and Mobile CRM. Read more about Ricochet360
Visit WebsiteCompare

Agile CRM   

373
Sales and marketing CRM for growing businesses
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM
Visit WebsiteAdd to compareCompareRemove app

Agile CRM

373
Sales and marketing CRM for growing businesses
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM
Visit WebsiteCompare

LeadDesk  

4
Contact center for high volume sales and customer service
LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution. Read more about LeadDesk
Learn moreAdd to compareCompareRemove app

LeadDesk

4
Contact center for high volume sales and customer service
LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution. Read more about LeadDesk
Learn moreCompare

ChaseData  

132
Cloud-based call center solution for SMBs
Cloud-based scalable call center solutions are in reach of every sized business in every industry. Read more about ChaseData
Learn moreAdd to compareCompareRemove app

ChaseData

132
Cloud-based call center solution for SMBs
Cloud-based scalable call center solutions are in reach of every sized business in every industry. Read more about ChaseData
Learn moreCompare

Five9  

367
54 pts
Cloud contact and call center software
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more… Read more about Five9
Learn moreAdd to compareCompareRemove app

Five9

367
54 pts
Cloud contact and call center software
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more… Read more about Five9
Learn moreCompare

XCALLY  

65
59 pts
Omnichannel contact center management
XCALLY is an omnichannel contact centre management solution and customer care suite for inbound, outbound and blended contact centers. Read more about XCALLY
Learn moreAdd to compareCompareRemove app

XCALLY

65
59 pts
Omnichannel contact center management
XCALLY is an omnichannel contact centre management solution and customer care suite for inbound, outbound and blended contact centers. Read more about XCALLY
Learn moreCompare

JustCall  

74
Call Center, Telephony, Business Phone Systems
JustCall is a cloud-based phone system for sales and support teams to make, receive, log or record calls directly from desktop or phone. Read more about JustCall
Learn more

JustCall

74
Call Center, Telephony, Business Phone Systems
JustCall is a cloud-based phone system for sales and support teams to make, receive, log or record calls directly from desktop or phone. Read more about JustCall
Learn more

OXON  

14
Cloud-based contact center management software
OXON is a cloud-based contact center management software designed to provide SMBs & enterprises with a single platform to manage & track customer communication. Read more about OXON
Learn moreAdd to compareCompareRemove app

OXON

14
Cloud-based contact center management software
OXON is a cloud-based contact center management software designed to provide SMBs & enterprises with a single platform to manage & track customer communication. Read more about OXON
Learn moreCompare

Sales Sling  

24
Cloud based auto dialer & lead management platform
Sales Sling is a cloud-based dialer & lead management platform for sales teams which offers tools for converting leads into sales, managing sales pipelines, making outbound calls with the auto-dialer functionality, tracking and recording inbound & outbound calls, managing employee performance & more… Read more about Sales Sling
Learn moreAdd to compareCompareRemove app

Sales Sling

24
Cloud based auto dialer & lead management platform
Sales Sling is a cloud-based dialer & lead management platform for sales teams which offers tools for converting leads into sales, managing sales pipelines, making outbound calls with the auto-dialer functionality, tracking and recording inbound & outbound calls, managing employee performance & more… Read more about Sales Sling
Learn moreCompare

InfoServ  

12
Integrated Call Center, Help Desk, and CRM software system
InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization. Read more about InfoServ
Learn moreAdd to compareCompareRemove app

InfoServ

12
Integrated Call Center, Help Desk, and CRM software system
InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization. Read more about InfoServ
Learn moreCompare

Aspect Via  

13
Cloud contact center and workforce optimization solution
Ideal for 150+ agents, the Aspect Via Platform offers modular contact center and workforce optimization applications in the cloud. Read more about Aspect Via
Learn moreAdd to compareCompareRemove app

Aspect Via

13
Cloud contact center and workforce optimization solution
Ideal for 150+ agents, the Aspect Via Platform offers modular contact center and workforce optimization applications in the cloud. Read more about Aspect Via
Learn moreCompare

Helpshift  

26
Digital customer service platform and ticketing system
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
Learn moreAdd to compareCompareRemove app

Helpshift

26
Digital customer service platform and ticketing system
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
Learn moreCompare

Snapforce  

13
CRM, call center and telephony software
Snapforce combines CRM, call center and telephony to offer a complete CRM with an integrated phone system, ACD, IVR and call center reports. Read more about Snapforce
Learn moreAdd to compareCompareRemove app

Snapforce

13
CRM, call center and telephony software
Snapforce combines CRM, call center and telephony to offer a complete CRM with an integrated phone system, ACD, IVR and call center reports. Read more about Snapforce
Learn moreCompare

Live Guide  

6
A secure live chat solution for customer service teams
Live Guide is a live chat solution for customer service teams with features for audio & video chat, customer intelligence, remote assistance, & more. Read more about Live Guide
Learn moreAdd to compareCompareRemove app

Live Guide

6
A secure live chat solution for customer service teams
Live Guide is a live chat solution for customer service teams with features for audio & video chat, customer intelligence, remote assistance, & more. Read more about Live Guide
Learn moreCompare

TCN  

9
Cloud-based call center solution
TCN’s cloud contact center platform powers #CX with innovative technology regardless of channel. Billions of consumer and agent interactions each year. Read more about TCN
Learn moreAdd to compareCompareRemove app

TCN

9
Cloud-based call center solution
TCN’s cloud contact center platform powers #CX with innovative technology regardless of channel. Billions of consumer and agent interactions each year. Read more about TCN
Learn moreCompare

Dialfire  

6
Cloud-based outbound call center software
Dialfire is a cloud-based outbound call center software which enables users to turn their browser into a complete outbound call center with a preview and predictive dialer and call blending tools. Dialfire also supports custom forms, multi-step campaigns with automated workflows, and more. Read more about Dialfire
Learn moreAdd to compareCompareRemove app

Dialfire

6
Cloud-based outbound call center software
Dialfire is a cloud-based outbound call center software which enables users to turn their browser into a complete outbound call center with a preview and predictive dialer and call blending tools. Dialfire also supports custom forms, multi-step campaigns with automated workflows, and more. Read more about Dialfire
Learn moreCompare
Clear all filters
Filter by
Pricing models
Devices supported
Organization types
Geographies served
Customer rating
Integrated with