App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Call Center Software with Contact Database

AvatarImg
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.

128 software options

Sponsored

1 filter applied


Features


Integrated with


Pricing model




User rating


Personalize your search

Any industry

Any business size

Genesys Cloud CX logo

Genesys Cloud CX

4.3
(156)

Software for faster, smarter, personal experiences

visit website
Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

Read more about Genesys Cloud CX

Users also considered
Five9 logo

Five9

4.2
(429)

Cloud contact and call center software

visit website
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more

Read more about Five9

Users also considered
InGenius logo

InGenius

4.9
(7)

Computer telephony integration to fuel efficiency

visit website
Increase agent productivity, customer satisfaction and case handling capacity. InGenius helps make calls more efficient by placing critical CRM insights at your agents' fingertips. Drive more successful service with one simple integration that supports unique workflows and omnichannel environments.

Read more about InGenius

Users also considered
NICE CXone logo

NICE CXone

4.2
(525)

Cloud Contact Center Software

visit website
Operating a high performance contact center has never been easier with our products that focus on contact center management. From accurately forecasting workloads to monitoring agents’ performance and tracking key metrics with real-time reporting, we help you deliver exceptional customer experiences

Read more about NICE CXone

Users also considered
Salesforce Service Cloud logo

Salesforce Service Cloud

4.4
(609)

Customer Service & Field Service Management Solutions

visit website
Salesforce Service Cloud offers a solution for contact centers to track & route incoming cases from multiple channels with integration to 80 telephony systems.

Read more about Salesforce Service Cloud

Users also considered
Convoso logo

Convoso

4.6
(58)

Dial Smarter, Not Harder

visit website
Dramatically increase contact and lead conversion rates with Convoso's omnichannel contact center software.

Read more about Convoso

Users also considered
RingCentral Contact Center logo

RingCentral Contact Center

4.3
(171)

The Collaborative Contact Center solution from the industry

visit website
Upgrade your call center with RingCentral Contact Center. Meet your customers on their preferred channel, monitor agent performance, and delve into real-time analytics to provide better customer service.

Read more about RingCentral Contact Center

Users also considered
Aircall logo

Aircall

4.3
(323)

Phone system for support and sales teams

visit website
Make every phone conversation count and give time back to your reps with 100+ CRM, Helpdesk, and software integrations.

Read more about Aircall

Users also considered
Dialfire logo

Dialfire

4.8
(16)

Cloud-based outbound call center software

visit website
Dialfire is a cloud-based outbound call center software which enables users to turn their browser into a complete outbound call center with a preview and predictive dialer and call blending tools. Dialfire also supports custom forms, multi-step campaigns with automated workflows, and more.

Read more about Dialfire

Users also considered
PhoneBurner logo

PhoneBurner

4.8
(162)

Power dialer & outbound sales acceleration software for SMBs

visit website
PhoneBurner is an OUTBOUND CALL CENTER platform and power dialer. Try us FREE without a credit card, and reach 4x more contacts with nothing to install.

Read more about PhoneBurner

Users also considered
ReadyMode logo

ReadyMode

3.9
(18)

Predictive dialer and CRM for call centers.

visit website
ReadyMode is an all-in-one CRM and predictive dialer with inbound/outbound channels, ACD, IVR, call recording, a live floor map of agents and a webphone.

Read more about ReadyMode

Users also considered
JustCall logo

JustCall

4.1
(103)

A cloud-based phone system for remote sales and support team

visit website
JustCall's Outbound Call Center lets your sales teams focus more on selling and less time logging customer interactions on your CRM.

Read more about JustCall

Users also considered
Bitrix24 logo

Bitrix24

4.1
(573)

100% free CRM, collaboration, and communication tool suite

visit website
Bitrix24 #1 free CRM, contact and call center software used by over 5 million companies. 100% free for up to 12 agents. Cloud and open source.

Read more about Bitrix24

Users also considered
LiveAgent logo

LiveAgent

4.7
(1.2K)

Great customer service starts with better help desk software

visit website
LiveAgent is a comprehensive inbound call center solution that allows businesses to manage customer inquiries and support requests via phone, live chat, and social media. It enables agents to easily route and respond to inquiries.

Start with a 14-Day free trial, no credit card needed, no contracts.

Read more about LiveAgent

Users also considered
Gridbees logo

Gridbees

(0)

The 100% customizable, API-first headless ecommerce platform

visit website
Because Gridbees is much more than a software solution, entrust us with your most complex e-commerce projects for a tailor-made solution !

Read more about Gridbees

Users also considered
3CX logo

3CX

4.5
(297)

3CX communications system. Web & mobile apps (Android, iOS)

visit website
3CX is an all-in-one call center solution to communicate with customers via voice, video & chat. Offers advanced queue strategies set to individuals or groups. Integrates with various CRMs & MS 365. Includes call recordings & reports. One interface to answer customer live chat, FB messages & SMS.

Read more about 3CX

Users also considered
Dextr logo

Dextr

5.0
(3)

Contact center as a service (CCaaS) solution

visit website
Dextr is a contact center as a service (CCaaS) solution by Amazon Connect that combines a full-featured agent call control and supervisor interface with a library of cloud services. The solution leverages Amazon Connect and the Amazon eco-system to drive contact center as a service solutions.

Read more about Dextr

Users also considered
Channels logo

Channels

4.8
(36)

Power up your customer service

visit website
Calling software tailored to Contact Center. Use features such as Auto Dialer, Call Monitoring and Call recordings to improve your performance. Plus, it takes less than 5 minutes to get started with CrazyCall so new agents can start calling right away!

Read more about Channels

Users also considered
VICIdial logo

VICIdial

4.7
(254)

Open source call center software with predictive dialer

visit website
Multi-channel Contact center with Chat, Email, CRM and inbound/outbound call handling

Read more about VICIdial

Users also considered
Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite

4.8
(14)

Predictive dialer & call automation for call centers

visit website
Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers, designed to aid with call center operations by automating tasks such as lead prioritization, call distribution, call recording, answering machine detection, cost tracking & more

Read more about Dialing Innovations Call Center Application Suite

Users also considered
SpitFire logo

SpitFire

4.6
(22)

Web-based predictive dialer software for call centers

visit website
SpitFire Enterprise Predictive (SEP) is a web-based call center software which offers tools to launch blended inbound and outbound call center campaigns

Read more about SpitFire

Users also considered
PhoneIQ logo

PhoneIQ

4.8
(10)

Cloud Phone System and Call Center Software via Salesforce

visit website
PhoneIQ is a communications platform for Salesforce users. It features a phone system that works with CRMs from any device across the globe, a contact center that enables customer dialogue and CSAT monitoring, and a sales dialer with features like power dialing, click to dial, and local presence.

Read more about PhoneIQ

Users also considered
Smart CTI Connector logo

Smart CTI Connector

(0)

CTI connector compatible with multiple systems

visit website
NovelVox Smart CTI Connectors link agent and supervisor desktops to phone systems, providing users with a single interface for call controls, caller information, monitoring tools, and more. The connectors support a range of contact centers, including Genesys Cloud, Cisco, and Avaya Aura.

Read more about Smart CTI Connector

Users also considered
NovelVox Unified Agent Desktop logo

NovelVox Unified Agent Desktop

(0)

Integrated Contact Center Desktop for Specific Business Need

visit website
NovelVox Unified Agent Desktops -
The Integrated Contact Center Agent Desktop Optimized to Adapt to Your Specific Business Needs

Read more about NovelVox Unified Agent Desktop

Users also considered
Neotel Call Center Software logo

Neotel Call Center Software

4.7
(6)

Call center, virtual PBX and CRM solution

visit website
Neotel is a call center software that offers a suite of features designed to help businesses create a more efficient and effective call center.

Read more about Neotel Call Center Software

Users also considered