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Top Rated Customer Service Software with Support ticket management - Page 10

Last updated: November 2026

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305 software options

Gluru AI logo

Customer experience management with AI and machine learning

MIND is a customer experience management solution striving to create a conversational mind for business knowledge by using AI and machine learning

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iTOP logo

Cloud based visitor management solution

iTOP is a cloud-based configuration management database (CMDB) platform that helps manage IT assets and incidents, handle downtime, and optimize the efficiency of the support team. It also helps manage multi-client environments and streamline collaboration across departments.

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Prompt.io logo

The enterprise messaging platform

Launch bi-directional sms text conversations within one minute, NLP-enhanced automations within one hour and Instant Apps within a day.

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Freshdesk Omni logo

Omnichannel customer support software

Freshdesk Omni facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

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Corefactors logo

RevOps Enabling AI-powered CRM- A Zero Revenue Leakage Tool

Corefactors is a RevOps-enabling AI-powered CRM software that automates operations and integrates data across your revenue-generating teams. The solution is easy to customize and designed to handle increasing volumes of data and users without compromising performance.

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Velaro logo

Driving business success through every conversation.

Give customers fast, convenient support through chat, messaging, and voice. Automate responses, track issues with ticketing, and let your team focus on high-value interactions. Co-browsing and AI-driven workflows improve response times and make sure every question is answered without delays.

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Intalk.io logo

Break All Communication Barriers with intalk.io

Modern Cloud Contact Center with multichannel capabilities with Inbound, Outbound, IVR, and Chat modes

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TOPdesk logo

The service management platform that makes service happen

TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house experts are here to help.

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ServiceNow Customer Service Management logo

Automate requests and deliver effortless experiences

ServiceNow CSM enables companies to deliver exceptional customer service, automate and streamline operations to reduce the cost to serve. It enhances agent productivity, reduces response times, and delivers personalized customer experiences, resulting in increased satisfaction and loyalty.

Read more about ServiceNow Customer Service Management

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N-able Take Control logo

Collaborative remote access solution

N-able Take Control remote support software designed to help your IT business succeed.

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Astrea Case Merge logo

Salesforce component, allows users to merge duplicate cases.

When enabling ‘My Domain’ in the Salesforce Org this lighting component allows administrators to merge cases when using the following criteria: priority, origin, subject, contact and created date range. It’s simple and easy to use and supports point and click user interface. This component can merge a duplicate case within the parent case in addition to related communication such as email messages, files, comments and attachments.

Read more about Astrea Case Merge

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Kapture CX logo

AI-native omnichannel CX platform for enterprises

Kapture Service CRM is a customizable, unified platform that provides end to end customer service solutions for your business. Easily access information and deliver instantaneous responses with an AI powered inbox and automation tools to help your service teams make informed decisions on the go.

Read more about Kapture CX

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Vonage Contact Center logo

Cloud Contact Center & Inside Sales Software for Salesforce

Provide better customer service with cloud contact center software that is completely integrated with Salesforce®.

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Salesforce Sales Cloud logo

Cloud-based CRM and sales automation software

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

Read more about Salesforce Sales Cloud

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inconnect logo

Make Contact. Do Business.

inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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Trengo logo

Automate repetitive work to unleash meaningful conversations

Because customer Delight. Always. Wins.

Read more about Trengo

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Webex Suite logo

Cloud-based unified collaboration suite for enterprises

Webex Suite is a cloud-based collaboration platform consolidating meetings, messaging, calling, polling, webinars, events, and video.

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Freshchat logo

Live Chat software for modern messaging

Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social

Read more about Freshchat

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weclapp logo

Compact CRM solution for small businesses & freelancers

Weclapp Cloud CRM is a web-based customer relationship management (CRM) software for small and medium-sized companies to manage their contacts, leads, and customers, identify sales opportunities, and create campaigns, with tools including team chat, task management, Microsoft Outlook sync, and more

Read more about weclapp

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CA Service Desk Manager logo

Knowledge base management software for the IT sector

CA Service Desk Manager is an IT service management software designed to help businesses manage service requests, configurations, incidents, and other desk operations. The platform enables administrators to collaborate with team members on a unified interface.

Read more about CA Service Desk Manager

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Method CRM logo

The Customizable QuickBooks CRM That Works Your Way

Method CRM extends QuickBooks with customizable lead-to-payment workflows. Manage customers, sales, operations, invoices, and payments in one system with real-time QuickBooks sync. Built for manufacturing, distribution, construction, field service, and more.

Read more about Method CRM

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Sprinklr Social logo

The definitive AI-native platform for customer experience

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across every customer touchpoint.

Read more about Sprinklr Social

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Dynamics 365 logo

ERP and CRM applications from Microsoft

Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools.

Read more about Dynamics 365

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Helpshift logo

Digital customer service platform and ticketing system

Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

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Vivantio logo

When Service Matters.

Vivantio provides customer service teams a flexible service optimization solution to meet and exceed customer expectations. Our platform combines CRM capabilities with the power of enterprise-level features so B2B service teams can improve service while reducing costs and serving happier customers.

Read more about Vivantio

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