Live Chat Software with Performance Reports

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23 apps

Comm100 Live Chat   

94
79 pts
Real conversations in real-time
Comm100 Live Chat powers real-time interactions via web, mobile, and messaging. Read more about Comm100 Live Chat
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Real conversations in real-time
Comm100 Live Chat powers real-time interactions via web, mobile, and messaging. Read more about Comm100 Live Chat
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Salesforce Service Cloud   

458
Customer Service & Field Service Management Solutions
Use Salesforce Service Cloud to initiate a personalized live chat session with your website visitors. Route chats, monitor & coach agents in real-time and more. Read more about Salesforce Service Cloud
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Customer Service & Field Service Management Solutions
Use Salesforce Service Cloud to initiate a personalized live chat session with your website visitors. Route chats, monitor & coach agents in real-time and more. Read more about Salesforce Service Cloud
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LiveChat   

1,015
93 pts
Premium Customer Service Software for Live Chat & Help Desk
LiveChat serves as a fully capable tool to provide a complex customer service and proactively convert website visitors into customers. Read more about LiveChat
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Premium Customer Service Software for Live Chat & Help Desk
LiveChat serves as a fully capable tool to provide a complex customer service and proactively convert website visitors into customers. Read more about LiveChat
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LiveHelpNow   

70
Help desk and live chat solution for customer service
LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more. Read more about LiveHelpNow
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Help desk and live chat solution for customer service
LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more. Read more about LiveHelpNow
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Zendesk   

2,372
Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
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Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
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Channel.me Live Chat   

0
Live chat software to manage multiple customer interactions
Channel.me Live Chat is a communication management software, which helps businesses design and add live chat functionality to existing websites. The platform enables organizations to design a custom chat button and integrate into multiple web pages using HTML codes. Read more about Channel.me Live Chat
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Live chat software to manage multiple customer interactions
Channel.me Live Chat is a communication management software, which helps businesses design and add live chat functionality to existing websites. The platform enables organizations to design a custom chat button and integrate into multiple web pages using HTML codes. Read more about Channel.me Live Chat
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LiveAgent   

910
87 pts
Great customer service starts with better help desk software
Great real time customer service starts with better live chat software! Read more about LiveAgent
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Great customer service starts with better help desk software
Great real time customer service starts with better live chat software! Read more about LiveAgent
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Genesys Cloud  

98
Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
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Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
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Zoho Desk  

1,603
Cloud-based help desk platform
With Zoho Desk's embeddable live chat widgets make instant responses for instant happiness. Your customers can get in touch with your agents instantly, right from the Help Center with Contextual AI, so your agents can respond and help them find answers faster. Read more about Zoho Desk
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Cloud-based help desk platform
With Zoho Desk's embeddable live chat widgets make instant responses for instant happiness. Your customers can get in touch with your agents instantly, right from the Help Center with Contextual AI, so your agents can respond and help them find answers faster. Read more about Zoho Desk
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Intercom  

692
91 pts
Intercom is modern business messaging at scale
Engage with customers and leads quickly and personally with live chat on your website and in your app. Read more about Intercom
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Intercom is modern business messaging at scale
Engage with customers and leads quickly and personally with live chat on your website and in your app. Read more about Intercom
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BirdEye  

288
Online reputation management
BirdEye Webchat is designed for on-the-go communication that’s convenient for you and your customers. It's simple: BirdEye Webchat converts every incoming chat from a site visitor into a text message conversation. This way you can immediately reply on-the-go, right from your phone. Read more about BirdEye
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Online reputation management
BirdEye Webchat is designed for on-the-go communication that’s convenient for you and your customers. It's simple: BirdEye Webchat converts every incoming chat from a site visitor into a text message conversation. This way you can immediately reply on-the-go, right from your phone. Read more about BirdEye
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Kayako  

154
Unified customer service platform
Kayako Live Chat Software made personal and simple and unifies customer service across chat, social, email and phone. Read more about Kayako
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Unified customer service platform
Kayako Live Chat Software made personal and simple and unifies customer service across chat, social, email and phone. Read more about Kayako
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JivoChat  

50
78 pts
Live chat with agent apps for iOS & Android
JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more… Read more about JivoChat
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Live chat with agent apps for iOS & Android
JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more… Read more about JivoChat
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Quiq Messaging  

34
Business messaging solution - SMS, FB Messenger, Kik, & Chat
Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat. Read more about Quiq Messaging
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Business messaging solution - SMS, FB Messenger, Kik, & Chat
Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat. Read more about Quiq Messaging
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Deskpro  

31
Customer service software you can depend on
Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Read more about Deskpro Other features of the app include live chat, customer feedback and suggestion tools, custom branding, 3rd party integrations and advanced reporting.
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Customer service software you can depend on
Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Read more about Deskpro Other features of the app include live chat, customer feedback and suggestion tools, custom branding, 3rd party integrations and advanced reporting.
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Helpshift  

27
Digital customer service platform and ticketing system
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
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Digital customer service platform and ticketing system
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
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Cugic  

7
Live chat capabilities for conversing with website visitors
Cugic is an online live chat and a help desk solution for small and medium-sized businesses keen to engage with customers in real time via existing web channels. Read more about Cugic
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Live chat capabilities for conversing with website visitors
Cugic is an online live chat and a help desk solution for small and medium-sized businesses keen to engage with customers in real time via existing web channels. Read more about Cugic
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ClickDesk  

18
Live chat for customer support
ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk. Read more about ClickDesk
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Live chat for customer support
ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk. Read more about ClickDesk
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INSIDE  

2
Visual, omni channel customer engagement platform
INSIDE is an enterprise customer engagement platform designed to help businesses engage with customers through personalized chat, SMS, Facebook messages, & more. Read more about INSIDE
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Visual, omni channel customer engagement platform
INSIDE is an enterprise customer engagement platform designed to help businesses engage with customers through personalized chat, SMS, Facebook messages, & more. Read more about INSIDE
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Akio  

0
Multi-channel customer relations management platform
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams. Read more about Akio
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Multi-channel customer relations management platform
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams. Read more about Akio
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CommBox  

0
Cloud-based contact center and customer service solution
CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients. Read more about CommBox
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Cloud-based contact center and customer service solution
CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients. Read more about CommBox
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Eagle Messaging  

0
Cloud-based SMS and voice messaging solution
Eagle Messaging in a cloud-based SMS and voice messaging solution that helps restaurants, marketing teams, religious organizations, and other sectors manage customer interactions. It enables users to record personalized audio greetings with relevant marketing or sales information. Read more about Eagle Messaging
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Cloud-based SMS and voice messaging solution
Eagle Messaging in a cloud-based SMS and voice messaging solution that helps restaurants, marketing teams, religious organizations, and other sectors manage customer interactions. It enables users to record personalized audio greetings with relevant marketing or sales information. Read more about Eagle Messaging
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ItsAlive  

0
Chatbot builder for Facebook messenger
ItsAlive assists organizations with creating personalized chatbots for Facebook messenger, facilitating automated communication with customers. The platform comes with a bot builder module, which enables businesses to handle client conversations using automated replies and event-based triggers. Read more about ItsAlive
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Chatbot builder for Facebook messenger
ItsAlive assists organizations with creating personalized chatbots for Facebook messenger, facilitating automated communication with customers. The platform comes with a bot builder module, which enables businesses to handle client conversations using automated replies and event-based triggers. Read more about ItsAlive
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