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Zoho Books
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online accounting software for businesses of all sizes
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Zoho Books - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Zoho Books overview
Based on 671 verified user reviews
What is Zoho Books?
Zoho Books is an accounting solution offering key features such as online invoicing, invoice creation, billing and invoicing, and invoice history, among others.
Who uses Zoho Books?
Reviews for Zoho Books come from a wide variety of industries, including information technology and services (13% of reviewers), accounting (9%), and computer software (7%). The most frequent use case for Zoho Books cited by reviewers is accounting (67% of reviewers).
What do users say about Zoho Books pricing?
Most users consider Zoho Books to provide strong value for money, citing affordable pricing, useful free options, and cost-effectiveness with Zoho One. However, some users report significant price increases for advanced features or additional users.
What are the most popular integrations for Zoho Books?
The Zoho Books integration most frequently cited by reviewers is Zoho CRM, a CRM product rated 4.6 out of 5 for its integration with Zoho Books.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Invoicing
Workflow Automation
Payment Gateway
Payroll
Persistent software glitches
Unreliable bank syncing features
Zoho Books’s user interface
Zoho Books pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.3
Ease of use
4.4
Customer support
4.2
Reviews sentiment
What do users say about Zoho Books?
Zoho Books is an accounting solution offering key features such as online invoicing, invoice creation, billing and invoicing, and invoice history, among others.
Select to learn more
Who uses Zoho Books?
Based on 671 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Zoho Books's key features
GetApp's analysis of 57 verified user reviews collected between August 2021 and January 2025 identifies Zoho Books' most critical features and summarizes user sentiment about those features.
Reviewers indicate that Zoho Books' Online Invoicing feature is efficient and fast, allowing immediate invoice creation and emailing. They appreciate customizable templates for personalization and the ability to track invoice status and receive payments online. Users report that clients can view and pay invoices online, which tightens the accounts receivable cycle. They find it easy to share invoices, send automatic reminders, and offer multiple payment options. Users feel the integration with Zoho inventory is beneficial and training employees is straightforward. Of the 23 Zoho Books users who gave detailed accounts of their use of Online Invoicing, 100% rated this feature as important or highly important.
Darren R.
Director
Siyabonga N.
Junior Tax practitioner
Reviewers appreciate Zoho Books' Invoice Creation feature for its simplicity and ease of use. They highlight the ability to add products, services, shipping, and taxes per item, and integrate payment gateways for online payments. Users report that the customization options and logical data flow from estimates to invoices are valuable. They find it easy to create, customize, and track invoices, whether manually or via API. Some users mention occasional bugs but overall find the process efficient and user-friendly. Of the 21 Zoho Books users who gave detailed accounts of their use of Invoice Creation, 100% rated this feature as important or highly important.
See related user reviews
Dedre M.
Owner
Rahul J.
Technical Lead
Reviewers find Zoho Books' Billing & Invoicing feature valuable for its automation features, including recurring invoices, payment reminders, and late fee reminders. They appreciate the ease of managing billing information and the integration with websites. Users report that the module is simple to use, even for beginners, and that it effectively organizes billing tasks. However, some users experience issues with volume entries and batch imports, and mention challenges with support and system reliability. Of the 19 Zoho Books users who gave detailed accounts of their use of Billing & Invoicing, 95% rated this feature as important or highly important.
See related user reviews
Amy T.
CFO
Shanmugam V.
Article Trainee
Reviewers highlight the importance of Zoho Books' Invoice History feature for tracking payments and understanding sales history. They appreciate the ability to pull up all invoices for each customer on one page and generate monthly reports. Users report that the system automatically stores and saves invoice history, which is important for accounting and tax purposes. They find it convenient for following up on unpaid invoices and retargeting old customers, and value the ease of accessing historical data. Of the 20 Zoho Books users who gave detailed accounts of their use of Invoice History, 90% rated this feature as important or highly important.
See related user reviews
Tania C.
Customer Service
tayseer S.
admin
All Zoho Books features
Features rating:
Zoho Books awards
Zoho Books alternatives
Zoho Books
Starting from
20
Per month
QuickBooks Online
Starting from
No pricing info
QuickBooks Enterprise
Starting from
No pricing info
Xero
Starting from
No pricing info
Zoho Books pricing
Pricing plans
Pricing details:
User opinions about Zoho Books price and value
Value for money rating:
Of 86 reviews that provide robust commentary on Zoho Books's price and value, 81% mention it in a positive light.
Most users consider Zoho Books to offer strong value for money, highlighting its affordable pricing compared to competitors and the breadth of features included even in lower-tier plans. Most reviewers indicate that Zoho Books is especially cost-effective when bundled with the Zoho One suite, which provides access to numerous additional business applications at a similar price point to standalone alternatives. Users think the availability of a free plan for small businesses and free trials is a significant benefit, allowing them to test the software before committing. Most users appreciate the range of pricing plans, which they say accommodate different business sizes and budgets, and many feel the software is well-suited for startups, sole proprietors, and nonprofits due to its reasonable costs. Some reviewers find that Zoho Books delivers features comparable to more expensive solutions at a fraction of the price.
However, some users report that the cost increases significantly as more users or advanced features are needed, making it less attractive for growing teams or those requiring premium functionalities. Some reviewers feel that certain features are only available in higher-priced plans, and a few mention that the pricing structure forces them to pay for capabilities they do not need. Some users say specific functions, like printing checks or adding more employees, can make the platform costly.
, and
To see what individual users think of Zoho Books's cost and value, check out the review excerpts below.
Zoho Books integrations (194)
Integrations rated by users
We looked at 671 user reviews to identify which products are mentioned as Zoho Books integrations and how users feel about them.
Integration rating: 4.5 (4)
“We have Time and Material invoices where we need to manage our service projects and sync timesheets directly to our invoices. ”
“This is a great way to keep track of everyone is worth and what their time and being spent on”
Amy T.
CFO
Integration rating: 4.7 (3)
“I can automate my monthly bills to customers and it's automatically recorded in Zoho Books.”
“Love subscription it’s the best thing that ever happened to our recurring charging system”
Charles C.
President and CEO
Integration rating: 4.6 (12)
“Call our customers information and order us an invoice thing is all kept in Zoho CRM”
Anonymous R.
Financial Administrator Manager
Integration rating: 4.6 (5)
“I need to assign and track individual expenses of employees and to assess each employee and company performance and Zoho expense, even though I have only used it since the beginning of 2022 seems to be helping with this goal. ”
Anonymous R.
Land Surveyor
Integration rating: 5.0 (2)
“With the Zapier integration, we are able to get the most out of Zoho Books' automation processes.”
Juliana A.
Chief Executive Officer
Integration rating: 5.0 (1)
“The union of these two tools makes us all work together and we can see the sales results of our company online.”
nohely b.
the best administrative tool
Integration rating: 5.0 (1)
“Needed seamless data transfer between the platforms and Zoho Books allows for that.”
Sarp O.
Founder
Integration rating: 3.0 (1)
“No more manual filing or running reports ourselves. Only wish the tax payment entries were automatic from Avalara back to ZOHO.”
Amy T.
CFO
Integration rating: 5.0 (1)
“Since the payroll processing and paying the salaries to employees is interlinked, it becomes efficient to work when both are integrated.”
Shanmugam V.
Article Trainee
Integration rating: 5.0 (2)
Integration rating: 4.5 (2)
Integration rating: 4.0 (1)
Integration rating: 3.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Zoho Books customer support
What do users say about Zoho Books customer support?
Customer support rating:
We analyzed 98 verified user reviews to identify positive and negative aspects of Zoho Books customer support.
A number of users highlight Zoho Books' customer support as responsive, helpful, and quick to resolve issues.
A subset of reviewers appreciate the availability of live chat and clear, knowledgeable assistance when needed.
A minority of users report slow response times, with some waiting days for resolutions to urgent issues.
A portion of users find support options limited, sometimes unhelpful, and note inconsistent professionalism or expertise.
Support options
Training options
To see what individual users say about Zoho Books's customer support, check out the review snippets below.
“The technical down time is an major issue that every software undergoes , but the customer support at Zoho has always been quick and keen to get the issues resolved at eye blink speed”
Aamerkhan M.
Accountant
“Zoho support is generally really helpful and has mostly been able to help me figure things out, although there are still some limitations.”
Brooke R.
Operations Manager
“Customer service can take days to respond to queries or concerns, which can be a headache if you have time sensitive financial needs.”
Sundeep M.
Manager, assurance
Zoho Books FAQs
Zoho Books has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is Zoho Books used for?
Zoho Books is a smart online accounting software designed to help businesses streamline their back office operations, automate business workflows, and help securely collaborate with accountants online. It is designed for all business sizes, from small businesses to large enterprises, and can be used by services, consulting, and marketing companies. The accounting solution offers a range of features including cash flow management, invoicing, including one-off or recurring invoice generation, balance sheet management, inventory management, purchase order management, expense tracking, automated workflow creation, and much more. With the inventory feature, retail businesses can keep track of their stock and make smart purchase decisions. Zoho Books allows users to invoice their clients in their currency and it's also available in 11 languages.Using Zoho as an accounting tool, businesses can gain a clear picture of how much money their business is generating. Users can manage customers and invoice them either online or by mail, automate recurring invoices, set up payment reminders and payment thank-you notes, and get paid faster with online payment gateways. Businesses can manage and control expenses and cash outflow with Zoho Books and record invoices and commitments for purchases, services, and even for reimbursable expenses like client travel. With Zoho Books accounting software, users can share -or delegate- accounting duties to anyone in the organization, but set different permissions for employees. Get professional help with accounting by easily sharing your books with your accountant or financial advisor. Record and monitor bank and credit card transactions like deposits, fund transfers, checks, expenses, credits, and refunds. Easily reconcile them with bank and credit card statements. Zoho Books facilitates integration with other Zoho apps including Zoho Sign, Zoho CRM, Zoho Inventory, Zoho Analytics, and more, as well as third party solutions such as PayPal, Stripe, G Suite, Dropbox, Slack, and more.
Q. What are the benefits of using Zoho Books?
• Recording and tracking bills from vendors, expense tracking and recording and monitoring bank/credit card transactions
• Reconciling bank and credit card accounts, multiple currency support, receiving online payments from customers and managing customer and vendor contacts
• Financial reports –tax reports, trial balance, profit and loss, balance sheet, etc.
• Multi-user support, customizable templates and snail mailing of invoice and quotes
• Client portal for users, purchase orders, calendar view of timesheets, weekly timesheets
• Users can upload expense receipts, attach files to invoices and bills and a dashboard for insights
• Attach unbilled projects and expenses while creating invoices.
• REST APIs
Q. What languages does Zoho Books support?
Zoho Books supports the following languages:
Chinese (Simplified), Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish, Swedish
Q. Does Zoho Books support mobile devices?
Zoho Books supports the following devices:
Android, iPad, iPhone
Q. Does Zoho Books offer an API?
Yes, Zoho Books has an API available for use.
Q. What level of support does Zoho Books offer?
Zoho Books offers the following support options:
Knowledge Base, Chat, Email/Help Desk, FAQs/Forum, Phone Support
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