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Cloudbeds
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
PMS, Booking & Channel Management for Independent Properties
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Cloudbeds - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Cloudbeds overview
Based on 334 verified user reviews
What is Cloudbeds?
By industry, Cloudbeds reviewers are most commonly professionals in hospitality (87%). The most frequent use case for Cloudbeds cited by reviewers is reservations (57% of reviewers).
What do users say about Cloudbeds pricing?
Reviewers appreciate Cloudbeds’ flexible pricing based on business size and the ability to pay for add-ons as needed. However, some users report hidden fees, upselling tactics, and unclear pricing, which they feel diminish overall value.
Starting price
Alternatives
with better value for money
Pros & Cons
Clean and user-friendly design
Efficient calendar management
Comprehensive hotel operations
Pricing
Customer Support
Email Support
Cloudbeds’s user interface
Cloudbeds pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.1
Ease of use
4.2
Customer support
4.1
Reviews sentiment
What do users say about Cloudbeds?
By industry, Cloudbeds reviewers are most commonly professionals in hospitality (87%). The most frequent use case for Cloudbeds cited by reviewers is reservations (57% of reviewers).
Select to learn more
Who uses Cloudbeds?
Based on 334 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Cloudbeds's key features
Most critical features, based on insights from Cloudbeds users:
All Cloudbeds features
Features rating:
Cloudbeds alternatives
Cloudbeds pricing
Pricing plans
Pricing details:
User opinions about Cloudbeds price and value
Value for money rating:
Of 50 reviews that provide robust commentary on Cloudbeds's price and value, 46% mention it in a positive light.
Users think Cloudbeds offers a reasonable price for the range of features provided, with some appreciating that it is competitively priced and delivers strong value for money, especially compared to less expensive alternatives that lack similar capabilities. Reviewers appreciate that the software is priced according to business size and that add-ons can be selected and paid for as needed, allowing flexibility in cost management. Some users say the inclusion of certain features, like shared inventory and a few free apps, adds to its value, and they note that ongoing updates and new features are often introduced without extra charges. Some reviewers find that Cloudbeds helps reduce operational costs and saves significant time, which they see as a benefit to their bottom line.
However, some users report frustration with upselling tactics, hidden fees, and vague pricing details, indicating that promised free trials or offers are sometimes not honored. Reviewers indicate that the cost can feel high, especially for smaller properties or in certain regions, and that essential features may require additional paid modules, making the total price higher than expected. Some users say the value is diminished by limitations in pricing customization and rate management, and they feel misled by unclear or shifting pricing structures. Some reviewers feel that the software becomes expensive as more features are added.
, and
To see what individual users think of Cloudbeds's cost and value, check out the review excerpts below.
Cloudbeds integrations (62)
Integrations rated by users
We looked at 334 user reviews to identify which products are mentioned as Cloudbeds integrations and how users feel about them.
Integration rating: 5.0 (3)
“It allows us to control our guests' accounts, working hand in hand with the restaurant area.”
Yoselin T.
Recepcionist
Integration rating: 5.0 (1)
Other top integrations
Cloudbeds support options
Typical customers
Platforms supported
Support options
Training options
Cloudbeds FAQs
Cloudbeds has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What is Cloudbeds used for?
Cloudbeds is hospitality’s only intelligent growth engine — a unified platform trusted by the world’s most ambitious hoteliers across 150 countries. Built to challenge the limits of outdated tech stacks, Cloudbeds connects operations, revenue, distribution, and guest experience in one powerful, intuitive system. The platform is enhanced with Signals, a hospitality AI model giving hoteliers the power to anticipate demand, run smarter operations, and craft more personal, profitable guest journeys at scale. Founded in 2012, Cloudbeds has earned top honors from Hotel Tech Report (Top PMS, Hotel Management System, and Channel Manager, 2021–2025), the World Travel Awards (World’s Best Hotel PMS Solutions Provider, 2022), and Deloitte’s Technology Fast 500 (2024).
Q. What are the benefits of using Cloudbeds?
Q. What languages does Cloudbeds support?
Cloudbeds supports the following languages:
English, Portuguese, Spanish
Q. Does Cloudbeds offer an API?
Yes, Cloudbeds has an API available for use.
Q. What level of support does Cloudbeds offer?
Cloudbeds offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support, 24/7 (Live rep)










































