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Review Summary

Pros

It also allows for team members to request and give "Feedback", which can be great for transparency and personal growth. This software is also great for yearly, quarterly, etc. performance reviews.

Anonymous Reviewer

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If I do run into an issue or have a question, the support team has been outstanding. You email them and the follow up and resolution is always prompt.

Victoria N.

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The platform offered everything I wanted and they are constantly growing and improving their offerings. The price was extremely competitive.

Shereen S.

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Cons

It takes a long time to update. Setting up multirater is very confusing, especially when you add in the template aspect.

Anonymous Reviewer

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Difficult to have voluntary team participation.

Jennifer W.

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It is very difficult to use especially for a new user. I needed two training sessions to get it.

Daniel M.

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Overall rating

4.7

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71 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Very positive. The support team has been great during the rollout process.

Reviewed 3 years ago
Pros

A LOT of features that academic research has proven are necessary for employee engagement. Clean layout. I like how you can turn items on or off. This was especially useful so I didn't overwhelm my team.

Cons

Not 100 percent intuitive but this goes away with time in the program. The IT team is also great at explaining how things work AND changing things to make it easier

Overall Rating
  • Value for money
  • Ease of use
  • Features
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  • Likelihood to recommend10/10

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More than just software. Your company needs this!

Reviewed a year ago

Overall, I couldn't recommend this software enough. It's challenging our employees to look at their goals, check-in their progress, and all while knowing it is going to affect and roll up to their performance review. If I do run into an issue or have a question, the support team has been outstanding. You email them and the follow up and resolution is always prompt. If they do have to take extra time to test things on their end, they communicate this so you're not left wondering anything. From a cost perspective, to all that the software offers, and complete with an excellent support system - you cannot go wrong. 12/10 would recommend.

Pros

It's hard to pinpoint what I like the most. I enjoy each module and its respective functionality. I will say the surveys have shaped our 2020 goals for us in HR. Being able to get employee pulses and feedback, all with easy reporting, really let us know what needs to change and what can be improved. Sending something just for fun is great too. I've enjoyed challenging people to set goals as well. Transparency is huge and it's great that our employees can see exactly HOW they are making a difference.

Cons

Perhaps the only thing that's been an issue is not being able to report on an employee after they have been blocked, or terminated, from the system. There's an easy enough workaround to unblock them, go back and find what you're looking for, and then block them again. Maybe there is a solution I just don't know about yet!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Engagedly Software

Reviewed a month ago

This is a great tool to monitor and manage employee's progress and performance.

Pros

Our company uses the software to track our employee's goals, objectives, and performance. They also track employees birthdays and other events.

Cons

This software is a much better solution than what we had before. We are able to see where each employee is on daily basis. A great tool.

Overall Rating
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  • Likelihood to recommend8/10

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Engagedly in a Non Profit Organization

Reviewed 2 years ago

We are able to standardize our performance appraisal process amongst our managers.

Pros

We appreciate the Notes section and the ability to customize our Performance Review form.

Cons

I would like to have a phone number to call customer service in order to get help with my questions in a more timely manner.

Overall Rating
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  • Likelihood to recommend8/10

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Amazing tool for Employee Performance and rating.

Reviewed 3 months ago

My experience with Engagedly is best so far, with all the prons only. I would suggest this software to my peers/friends who are working at other companies too for using this tool as a Performance management tool. Easy to use and user friendly, user experience is far better in Engagedly than any other softwares. We can also view the previous history of what ratings we achieved in previous quarters, so that we don't need to save that thing somewhere else. Easily accessible at one place.

Pros

Here are few things which I loved the most in Engagedly: 1) Add/Remove goals and can view the goals achieved in percentage 2) Set a skill/course for upgrading ourselves in roadmap 3) Manager-Employee Ratings and reviews 4) Easy dashboard access 5) Feedback received, feedback shared by managers to employees 6) Learning space 7) My teams can also be viewed across organisation.

Cons

No cons as of now. Everthing is upto the mark. One suggestion I have here is get a more decent/in-depth "walk me through the website", since it is little difficult for users to see which feature is used for what purpose.

Overall Rating
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  • Likelihood to recommend10/10

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Really great tool for performance reviews, 360 feedback and goal setting / tracking.

Reviewed 4 years ago

Engagedly has tons of features: performance reviews, goals, feedback, gamification, surveys, etc. You can turn things off and on to make it work for your company. I've asked them to add custom features and their development turn around time is amazing. This company really listens and responds quickly to customer requests. We do reviews quarterly now and it is all automated. Engagedly sends email reminders on a schedule of my creation and I just have to read all the reviews when they are complete.

Pros

When a manager does a person's performance review, there is a menu where they can pull up, past reviews, goals, feedback, and notes they made throughout the year on that person, all in the same page so they aren't trying to pull together things from lots of different places when doing a review. Also, at the end of the review template you can set up private questions that only HR and the manager will be able to see the answer to, like is this person being recommended for a raise or promotion or are they at risk for low performance. You can choose the questions for fit your needs.

Cons

We went from a very manual process in performance reviews where everything was in a google doc and then sent out to be signed via electronic signature. So it took a little time for people to get up to speed on the new process, but it's a huge improvement and they see that.

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Great for Praise and Feedback

Reviewed 3 years ago
Pros

Engagedly offers a ton of features as well as a massive amount of permission controls. It's a great way for to team members to easily "Praise" or give recognition to one another. It also allows for team members to request and give "Feedback", which can be great for transparency and personal growth. This software is also great for yearly, quarterly, etc. performance reviews.

Cons

There's so much you can do with this software that it's a bit of a learning curve. The permissions are endless, which is great, but there is a lot of tweaking that needs to be done as we continue to use and learn the software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
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  • Likelihood to recommend8/10

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Simple and easy to administer

Reviewed 3 years ago
Pros

There is a good deal of functionality within the software but everything is easy to setup. There isn't an overwhelming amount of options and configuration but at the same time there is enough flexibility to allow us to fix our processes into the software.

Cons

Some of the functionality is a little too basic for our needs. The rewards and recognition is great and well integrated into the software but it is not as feature rich as some of the stand-alone providers.

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    Great Performance Mgmt Software - Multirater - 360 Degree feedback

    Reviewed 5 years ago

    We have 1100 members with teams distributed between India and US. We started using Engagedly to improve on Employee Engagement, and used the Social, Learning & Survey features frequently. However, the big pro was the Performance Mgmt module which let us automate our bi-yearly goal setting and review cycle management seamlessly, and integrated with other apps.

    Pros

    Quick setup and install, great on performance, excellent response on support.

    Cons

    Not easy to get them to customise (as is probably true with most SaaS solutions), no great documentation available on the product.

    Overall Rating
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    • Ease of use
    • Features
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    • Likelihood to recommend6/10

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    Performance Management Made Easy

    Reviewed 2 years ago

    Integrated the entire performance management process into one amazing system. No more back and forth emails, different documents for different metrics etc.

    Pros

    It changed the way we do our performance management from an annual event to more of an ongoing process. The goal check-ins make it possible for employees to track their performance on a regular basis. It’s also great that I can do my entire performance appraisal, including 360 reviews, from one system.

    Cons

    It is very difficult to use especially for a new user. I needed two training sessions to get it.

    Overall Rating
    • Value for money
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    • Likelihood to recommend10/10

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    Engagedly has been our best software selection yet

    Reviewed 2 years ago

    Engagedly has been an excellent tool for us. We have trained all of our employees in its use. Our compliance with our performance, goal setting, feedback and learning has been exponentially higher with the software. The prompts and reminders make it easy to keep our objectives in full view, easier to update and focus on. I found this to be the tool that best met our needs in our tech organization.

    Pros

    This Talent Management software has solved all of our needs in the goals, performance, feedback, social media platform, peer crowdsourcing, collaboration and information sharing needs. We have worked closely with the team at Engagedly and they have been beyond excellent with their customer service. They are very in tune to the user experience and seek improvements in an ongoing manner. We have a cutting edge approach to performance, and this software works perfectly for our direction.

    Cons

    I would have liked to have had a more robust LMS - SCORM compliant. We had to purchase a separate system. They offer a 'lite' system for our own content, but Learning content offerings for us go beyond their capacity currently. I would also like to see more of a build out for development planning and tracking. We have recently just given our feedback to them on enhancing this feature.

    Overall Rating
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    Easy-to-use tool - some features are excellent, some need further development

    Reviewed 3 years ago
    Pros

    The software is very user friendly and has a strong look-and-feel. My favorite feature is the Feedback tool - this is well designed and allows a great amount of flexibility for the user when giving or receiving feedback. I also appreciate the different dashboards across the site, which allow for quick and easy checking of progress on different aspects of the system. The customer support is extremely responsive and helpful, as well. They respond to my (many) questions in less than 24 hours every time.

    Cons

    I don't feel the reporting aspects of the system are strong yet. As an administrator, I have a difficult time pulling analytics besides the dashboard information, and sometimes the dashboard information is confusing/inaccurate. I have had some issues with course completions in the learning tab, and that has given me inaccurate statistics for our compliance requirements. I also wish I were able to pull...

    Overall Rating
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    • Likelihood to recommend5/10

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    Keeping your team in the loop. Should have an app to go with this.

    Reviewed 4 years ago

    Engagedly is easy to use, however trying to add team pictures is rather difficult. There are team events and pictures that we would like to share and I have not been able to see this as an option. Adding links is easy to do. It has been rather difficult to keep the interest of our work team and garner participation. It requires several personal email attempts to remind our team to use this. If there was an app to go along with this, I believe our reps would be more willing to participate with this service. The lack of participation could be due to the fact that very few people log onto an actual computer and do most of their communication via their phones. We want to keep our team in the loop and keep it on a professional level and this is the correct platform to do this.

    Pros

    The professional platform is a great way to communicate with your team. Great way to keep the dialogue open for new team members and foster camaraderie.

    Cons

    Difficult to have voluntary team participation. Most likely since they have to log in to a desk top to have easy access.

    Overall Rating
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    • Ease of use
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    • Likelihood to recommend10/10

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    I'm 90% in Love

    Reviewed 2 years ago

    We are addressing the performance management, goal development, and onboarding process using Engagedly. It's a very good tool for a smaller company that, just like the big companies, needs to address these issues.

    Pros

    It has excellent features. I love that I can use this for onboarding, light LMS, and performance management/goals and development.

    Cons

    The multi-rater and performance features can get very complicated very quickly. Our people work on various teams that change throughout the year, so setting up multiple cycles, multiple templates, and making sure that I assign the right templates to the right people is extremely labor intensive. Also when I send reminders to the multi-raters or notifications it sends them to all of them. I would like to be able to select who gets notified or reminded.

    Overall Rating
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    • Likelihood to recommend10/10

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    Using engagedly has allowed us to communicate more efficiently and effectively as an office.

    Reviewed 3 years ago
    Pros

    I love how user friendly this software is to navigate. I also love that there are many different options (posting, praising, polling etc). It truly allows you to communicate with a group of people extremely easily and efficiently. We've also been using engagedly as a way to track goals and therefore determine our bi-annual bonuses. This allows us to have very detailed feedback that we can access whenever we would like.

    Cons

    I think it could be helpful if there were a chat feature, this could allow faster communication to other users of engagedly.. other than that, I think it's great!

    Overall Rating
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    • Likelihood to recommend10/10

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    Exceptional Platform and Customer Service

    Reviewed 3 years ago
    Pros

    This software is extremely intuitive for all involved. I researched 8 of the top platforms my competitors were using and decided to go with Engagedly over them all. The platform offered everything I wanted and they are constantly growing and improving their offerings. The price was extremely competitive. The technical support is very quick and helpful!

    Cons

    Honestly, I like everything about this software and where it's going. The things I feel are missing, are currently in the works to be launched, so I have nothing negative to say.

    Overall Rating
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    Feature filled; easy to use

    Reviewed 3 years ago
    Pros

    Once you've familiarized yourself with the software, it's very straight forward to use. There hasn't been a feature I've needed that wasn't there, and customer service is excellent. For not being a full fledged LMS, the Learning section has still been quite nice to use.

    Cons

    The software has a lot of features, but some feel a bit overly-complicated, such as the performance review process. This process is accomplished through the use of Cycles & Templates, which can take some time to setup. The product help guides leave a bit to be desired as well. Wish there were more integrations for the rewards system.

    Vendor response

    Thank you for your review. We appreciate your feedback and are working on making the system more user friendly for admins.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

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    We have enjoyed our first year with this tool, especially goal setting, feedback and learning.

    Reviewed 3 years ago
    Pros

    I mostly like the ease of use on setting goals and check ins. I also like using the feedback function with my direct manager and reports because I don' t always see them for face to face meetings. I really like the support we receive as well.

    Cons

    I wish that the LMS was a bit more robust - allowing us to integrate with external content sources. I also wish that some features were more customizable, such as the messaging for birthdays, the home page font and colors and set up, etc.

    Overall Rating
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    • Likelihood to recommend10/10

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    Great support and open to ideas...

    Reviewed 3 years ago

    A way to stay on track for a small organization.

    Pros

    the modules are all similar in how to use them so master one and you have an easier time with the others.

    Cons

    would like to have more mobile options for our team as we are at five different locations and all work on our phones more than 50% of the time.

    Overall Rating
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    • Ease of use
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    • Customer support
    • Likelihood to recommend9/10

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    Inclusive Software!

    Reviewed 3 years ago

    We now have a way to track professional development and achievement. It's great to be able to tell my boss I have completed xyz since we last talked.

    Pros

    Easy to use, we love the message boards and group function (which we have used to implement a health and wellness program within our office.) We also love the goal setting and monitoring feature for professional development- the reminders to check-in on progress are great.

    Cons

    If I were to input anonymous constructive feedback it would not truly be anonymous because our office is so small, but I suppose that's just the nature of the beast with a small company. We don't use this feature like we should.

    Overall Rating
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    • Likelihood to recommend10/10

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    Excellent Tool and very effective way of team building

    Reviewed 4 years ago

    We started using engagedly for more than a year now. We, as a team, very happy with the tool and how it helped us to share feedback and share knowledge easily. I user it to log the performance of each one during the year. that makes my team appraisal effective and efficient. What we also liked, it creates new way of sharing the feedback and encouraging the team.

    Pros

    No pros were added to this review

    Cons

    No cons were added to this review

    Overall Rating
    • Value for money
    • Ease of use
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    • Customer support
    • Likelihood to recommend9/10

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    Best 360 Feedback Review I have seen

    Reviewed 3 years ago
    Pros

    engagedly is completely modular; can start with 360, or Performance Review or Goals, etc and grow with the solution.

    Cons

    Don't really have any cons. I guess their analytics could be more robust, but I am told that will be the next upgrade by the end of Q1, 2018.

    Overall Rating
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    • Likelihood to recommend10/10

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    Great Platform

    Reviewed 4 years ago

    The team at Engagedly provided us with a very fast implementation track when we needed help. The platform provides us with a way to reach out to our virtual team from employee reviews to taking the temperature of our employees.

    Pros

    User friendly and easy from an Admin standpoint once the program was implemented. The support staff was fantastic.

    Cons

    Getting our feet wet took a little bit of time but the support staff at Engagedly was very quick to respond and help us with any challenges we had.

    Overall Rating
    • Value for money
    • Ease of use
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    • Customer support
    • Likelihood to recommend10/10

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    Glad we picked Engagedly!

    Reviewed 3 years ago
    Pros

    Engagedly has quickly become part of our every day work life. From launching with praise/recognition to weekly check-ins to quarterly 1-on-1s, internal adoption, mostly because of ease of use, has gone well. We look forward to rolling out 360 feedback, learning, and pulsing in the future. Also, the people there are great! They ensured a quick and successful implementation and are always happy to guide me when I have questions. They make me look good!

    Cons

    There are some areas of improvement that could make navigation easier or more intuitive, but I love knowing they've got a pretty agile team working on improvements. Our folks are impressed with both the quick communication and solutions.

    Overall Rating
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    Amazing solution.

    Reviewed 3 years ago
    Pros

    It helps in changing the company's culture. Its a total game changer The ability to praise once someone says something good. The employee reviews. Etc

    Cons

    I hoped they had an HR solution with it as well. Ability to put hiring requests then followup on them. Attendance system All these if out it will be a complete solution.

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