TimeClock Plus Reviews

I like how easy it is to use. I can clock in and out on a computer or phone. It is easy to log in and check my hours. It is easy for admin to go and edit my hours if I make a mistake, or am absent on a day.

There is nothing I dislike. It would be nice if it integrated into payroll, so I could look up all payroll information, rather than just hours worked.

As an Administrator of the User side of the TC Plus application, I find that the "Copy" function of User Assignments is EXTREMELY helpful. There are perhaps Hundreds of Property Settings that may be attributed to a User, particularly Supervisors & Managers. When I add a Supervisor to an OU (Organizational Unit), I find the "Copy " Profile Assignments from a like Supervisor to be a valuable time-saving function.

The nesting of various functions is non-intuitive. I recall the first time I attempted to change a Users Password, the difficulty in locating the Form Controls which managed this method were extremely confusion. Also, the "Search" method is a bit confusion, and is not Inherited by all forms as one would expect. Once on an Employee, clicking "Roles", for example, does not display the Roles the Employee has, but defaults to the Role settings within the Organization.

It is very user friendly, easy to train new users.

When you have a large group, looking at Group Hours is very tedious. We have about 1500 users and it takes so long to load the group hours for the whole company. I have to break it down by school and do one at a time to save time. If you do bring everyone up, going from page to page is very slow.

We are happy to hear you appreciate the ease of use our software provides for your employees. We've built TimeClock Plus to incorporate an intuitive user experience and hope you enjoy it. We are however sorry to hear that you've had problems with our Group Hours tool. Our tools are used by 60,000+ customers, so we're confident we can resolve your issue. Please call or email our support team for additional assistance at support@timeclockplus.com, or enter a ticket at https://timeclockplus.force.com/TCPSupport. They can gladly give you tips on how to improve your experience with our Group Hours tool. Thank you for being part of our TimeClock Plus Community.

Software is intuitive and easy to use. Every report that I need is already built in to the software. No need for custom report writing. The customer support is great. I am able to get questions answered right away and they even call back after a few days to follow up and make sure everything is working well. Well run company.

The most recent software update moved around several options making the software not as easy to navigate. All functionality is still there, just harder to find having used the old version for several years. Also, the web based product is fairly slow at running reports that cover multiple months. Our company recently upgraded our internet connection which helped this problem.

As a user of this product, I liked the ease of clocking in and out, changing the job code from class time to bus driving, and requesting time off with the option of needing a substitute. As an administrator/payroll, I like the ease of checking/managing time for employees and printing time-sheets at the end of the month for payroll purposes. Assistance with problems from TimeClock Plus has improved over the last year.

As an administrator/payroll, I have had difficulty in setting lunch breaks and assigning the options for new teachers to request a substitute. I have not always had the assistance from TimeClock Plus to resolve issues. I would prefer to have an easy-to-use guide that I could refer to when needed.

We struggled so much looking for solutions to keep attendance and track breaks, etc. We used several budget solutions that didn't work correctly. TCP was a game changer, it was a complete overhaul, it gave us the ability to keep track of many aspects of personnel attendance in each of our 11 locations.

The onboarding was tedious and the learning curve was a bit higher than expected. Especially when you are dealing with so many employees.

I love that this product allowed us to do our shift differentials automatically. We have quite complex payroll with how we pay our variable hour employees. This was the only software that worked the closest to what we needed.

I wish they were a little more flexible on custom needs. I also wish they had a little more documentation on what each of the buttons and checkboxes do.

Reasonable price; quality product -- works quietly in the background without a lot of maintenance.

I would like it to track staff competencies, training, etc. I would like an expanded version.

TimeClock Plus makes it super simple for us to enter our time worked as well as keep track of leave earned. It is incredibly user-friendly and I love using it every day.

Working mainly from an employee standpoint (rather than a manger or an admin), I have no issues with the program.

Ease of importing into our financial software.

We had to do a work-around for compensatory time.

The seamless integration with our payroll software; the ease in fully automating ALL manual, paper-based time/attendance/payroll processes; the ease of detail reporting; the EXCEPTIONAL customer support; the ease of use for employees and managers; the accuracy in maintaining federal and state compliance; the management of COVID-19 related matters; the ability to track FFCRA, FMLA, and other compliance tracking; the management of the company and care it provides to customers; and the knowledge base of the support team and resources available for users.

There is nothing I do not like about TCP. I submitted several requests for enhancement to company readily designed and implemented.

Initially, it worked as it should...then was too expensive with no way of getting out of the contract.

The support is abysmal. They don't care about anything but their money.

TimeClock Plus is beyond easy to use. The system automatically calculates your time, deducts lunch breaks, and even allows superiors and subordinates to communicate via time approval/denial messages.

Sometimes the time clock requests for sick, vacation, personal days, etc. are sent to the head administrator's spam folder, which can leave the employee wondering if their request was submitted correctly. Employees cannot clock in or out when off the company's network. This becomes a pain when staff members are traveling for work.

The system is easy to use and has some great easy ways to track employees. I can see at a glance if people are absent, late or missed a punch. It also integrates with my payroll software which really streamlines the process and removes the margin of data entry errors.

It would be great to have some other employee scheduling options rather than just by individual employee.

TimeClock Plus performs all the functions that we need. The employees find it easy to use. No complicated instructions or training is required.

Expensive to purchase or upgrade but not really far off the mark compared to other alternatives. All the various software packages I reviewed were expensive.

The software allows for more accountability on the employees end. Tracking hours worked is very important and going from paper to electronic time keeping leaves very little room for error. I couldn't be more pleased with the product.

Sometimes can be hard to understand the technology piece of it when setting up, but once everything is in place it pretty much runs itself!

I strictly use it on a mobile app for my employees to clock in and out. I like it because I was told it could geo-map so employees can only use the app when in the building. They forgot the fine print: it is extremely unreliable with location recognition, the geomap is a circle so it has to include some of the outside of the building.

$1200 for an implementation fee that could have been a 5-minute video, my account "implementation specialist" did not set my accounts up per my parameters (something the $1200 fee is supposed to include). I was not properly explained how licensing was charged, invoiced, given no explanation of charges when you ask and the money was withdrawn from my account. When you call to voice a terrible experience you are pretty much told too bad and they do nothing to make it right for the client.

I like that the software can be accessed from anywhere and is easily able to be set to your business needs.

There are times when employees have trouble punching out due to the sensitivity. This can be changed but they still have issues at times.

I like this software because it is user friendly, the Time Clock Plus staff is amazing and very helpful. I get updates all the time and am offered help at every turn. This company goes above and beyond to ensure their product is offering you what you need it to, and that you know how to use it to its fullest extent.

Sorry I can't think of one thing. I appreciate you all.

TCP HAVE PAID ATTENTION TO WHAT USERS NEED AND WHAT THEY DON'T

DOES NOT COVER THE INTEGRATED EXPENSE MANAGEMENT

TimeClock Plus not only tracks hours for our hourly employees, it also tracks PTO, provides complete statistics, and has become a valuable piece of our administration.

I wish there was a way for TimeClock to provide an off-line module. We do not have frequent internet outtages, but when we do TimeClock Plus is naturally inaccessible.

TC is really easy to use and interacts with our financial/payroll system perfect. TC is constantly improving features based on customers feedback. Customer service is superb!

There are some features in leave request I would like to have changed but does not keep me from using it.

Easy to use for employees, numerous options for time management and time clock management for both the Supervisors and Employees.

Sometimes slow to use. On a few occasions software was slow to load or did not load at all. May have been a problem locally.

Hands down, best support team I've ever worked with - I cannot say enough about them, how tentative they are, how professional they are and how much they'll work with a client to resolve issues.

Nothing negative! I haven't found anything I dislike...

We started using Time Clock Plus last year and it has made tracking our hours and vacation time WAY easy. It's simple to use and learn and keeping track of our personal time, sick days, and vacation days. Employees can keep track of their hours and logging in and clocking out is a breeze.

No cons were added to this review