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Cloudya Logo

Integrated business communications platform.

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Cloudya - 2026 Pricing, Features, Reviews & Alternatives

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Cloudya overview

What is Cloudya?

NFON provides business solutions for smart communication. Cloud-powered suite bringing voice and video calls, customer contact, seamless Integrations, and enablement all together.

Our smart business communication platform (Cloudya) brings complete range of PBX features, computer telephony integration, and UC functionalities, such as video conferencing and screen sharing. On the top of it, Cloudya integrates with your existing CRM and Collaboration tools.

With a broad portfolio to attend the demand of different customer needs, NFON offer solutions designed to serve specific use cases and industries.

Customer Contact:

Omnichannel contact center solution that enable business to deliver outstanding customer service with Contact Center Hub.

Monitor and manage inbound and outbound calls with Nmonitoring Queues. Have in-depth insights into the performance of service teams and campaigns, quickly pinpoints issues, optimizes team efficiency and delivers more value to customers.

Streamline all service-related communication processes by integrating with Property Management Systems with Nhospitality, without the need for additional hardware or software.

Regulation proof, fail proof and future proof call recording with Neorecording , a cloud-based voice recording and analytics solution connected to Cloudya, that solves our clients' challenges with EU legislation.

Integration:

NFON Integration with Microsoft Teams - Cloudya (telephony) within the familiar environment of Microsoft Teams*

CRM Connects. The integration of Cloudya with 60 different CRM systems.

NCTI - Computer Telephony Integration - Standard, Premium and Pro

Enablement:

For businesses that are ready to take their first steps towards the cloud we offer Nconnect Voice (our SIP Trunk) and Nconnect Data (internet connection).

Nconnect voice allows a seamless transition to flexible, scalable IP communications. Offers more flexibility and security at lower costs.

Key benefits of using Cloudya

• Extensions, home offices and devices can be added and removed from Cloudya with just a click.

• Any Cloudya settings can be changed online from anywhere in the world.

• NFON offer a month-to-month contract with no minimum term. Customers only pay for the number of extensions that they're actually using.

• Cloudya's app suite provide users a one number concept - One login, password, and phone number across multiple devices (Hardware; Desktop, Web and Mobile Apps)

• Simple, plug-and-play configuration alongside your existing infrastructure means deploying modern business communication has never been so easy.

• Rock solid technology made in Germany

• Video Conferencing and Screen Sharing to enable work in the office, remotely or on the go.

• A complete solution portfolio to fulfil different use cases and the needs of different industries

Starting price

Free

Alternatives

with better value for money

Cloudya’s user interface

Ease of use rating:

Cloudya reviews

Overall rating

4.0

/5

19

Positive reviews

74

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.19/10
Rating distribution

5

4

3

2

1

11

3

2

0

3

Who uses Cloudya?

Based on 19 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Information Services
Automotive
Computer & Network Security
Others

Use cases

Telephony
VoIP
Mobility
Call Center
Unified Communications

Cloudya's key features

Most critical features, based on insights from Cloudya users:

VoIP connection
Call transfer
VoIP
Caller id
Access controls/permissions
Activity dashboard

All Cloudya features

Features rating:

Mobile app
Mobile content management
IVR
Conferencing
Remote device locking
Call queues
Third-Party integrations
Call conferencing
Activity tracking
API
Online voice transmission
Multi-Channel communication
Reporting & statistics
Customizable reports
Interaction tracking
Call recording
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time chat
Real-Time reporting
Real-Time analytics
Queue management
Push notifications
Presentation tools
Presentation streaming
Performance monitoring
Performance management
Password management
Outbound call center
On-Demand recording
Offline access
Multiple user accounts
Multi-User collaboration
Voice mail
Multi-Language
Monitoring
Voicemail transcription
Video management
Video conferencing
Video call recording
User profiles
User management
Usage tracking/analytics
Unified communications
Two-Way audio & video
Video streaming
Transcripts/Chat history
Video support
Task management
Virtual backgrounds
Tagging
SSL security
SIP trunking
Single sign on
Security management
Search/Filter
Screen sharing
Scheduling
Scheduled recording
Reporting/Analytics
Remote access/control
Virtual voicemail
Recording
Real-Time updates
Mobile access
Chatbot
Chat/Messaging
Callback scheduling
Call transcription
Call tracking
Call tagging
Call scripting
Call screening
Call routing
Call reporting
Call monitoring
Call logging
Call list management
Call center management
Calendar management
Blended call center
Backup and recovery
Automatic user/device recognition
Automatic call distribution
Automated routing
Auto-Dialer
Authentication
Archiving & retention
App management
Alerts/Notifications
Alerts/Escalation
Agent interface
Microsoft Outlook Integration
Meeting management
Manual dialer
Inbound call center
HIPAA compliant
HD audio/video
Group messaging
For cloud phone systems
File sharing
Fax Management
Employee database
Email management
Electronic faxes
Drag & drop
Device enrollment
Data security
Data import/export
Dashboard
Customizable branding
Customer history
CRM
Content management
Contact management
Contact database
Computer telephony integration
Communication management
Collaboration tools

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Cloudya pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

NFON Cloud Telephony

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Meet & Share
  • Audio
  • Video conferencing
  • Screensharing for video conferencing
  • Complete app suite
  • Do Not Disturb (DND)
  • Conference locking
  • Share the screen simultaneously
  • Voicemail
  • Call queues

Other Plans

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Meet & Share
  • Audio
  • Video conferencing
  • Screensharing for video conferencing
  • Complete app suite
  • Do Not Disturb (DND)
  • Conference locking
  • Share the screen simultaneously
  • Voicemail
  • Call queues

User opinions about Cloudya price and value

Value for money rating:

Cloudya integrations (125)

Integrations rated by users

We looked at 19 user reviews to identify which products are mentioned as Cloudya integrations and how users feel about them.

Integration rating: 4.0 (1)

Cloudya support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
24/7 (Live rep)
Phone Support
Email/Help Desk
FAQs/Forum

Training options

In Person
Documentation
Live Online
Videos
Webinars

Cloudya FAQs

Q. What type of pricing plans does Cloudya offer?

Cloudya has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Cloudya?

Cloudya has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does Cloudya support?

Cloudya supports the following languages:
Dutch, English, French, German, Italian, Polish, Spanish


Q. Does Cloudya support mobile devices?

Cloudya supports the following devices:
Android, iPad, iPhone


Q. Does Cloudya offer an API?

Yes, Cloudya has an API available for use.


Q. What other apps does Cloudya integrate with?

Cloudya integrates with the following applications:
Filevine, Vtiger CRM, Microsoft SharePoint, Mamut One, AFAS Software, Rev.io PSA, Sage CRM, IMS, Shopify Plus, Onyx, Microsoft Outlook, Less Annoying CRM, Workbooks, Voyager, JobDiva, Zoho Recruit, WinMan ERP, Zoho CRM, Insightly, Brightree, Bullhorn ATS & CRM, SAP Customer Experience, Unity, Birdie, itris, Wise Systems, SAP Data Services, Creatio CRM, iFlow, Rev.io Billing, Megasys, Odoo , Oracle Service, Gavel, Act!, Teamleader, Deltek Unionpoint, Rex Sales & Rentals CRM, Envoy, Apptivo, Pipedrive, Insightly Service, Maximizer CRM, FranConnect, Agile CRM, PerfectView, webCRM, Microsoft Teams, Efficy CRM, Sage 50 Accounting, Workwise, Exact for CRM, SuperOffice CRM, TOPdesk, WordPress, Dataflow Clarity, LOGMA, Wise, Venn, Storman, NorthStar, Zoho Desk, combit CRM, Current RMS, HP PrintOS, Soft4Leasing, Visma Severa, Zoho CRM Plus, SugarCRM, Shopify Collabs, Euclid, Google Contacts, Nimble Enterprise, Intact iQ, Dynamics 365 Customer Voice, ChiroTouch, SAP BW/4HANA, Rentman, Intuit Practice Management, SmartSearch, Nimble, SmartSearch, Simplicate, IDEXX Neo, Cliniko, ServiceM8, Intact Platform, Clarity Software, OGL Software, Carerix, InsuredMine, Zoho Creator, PracticeHub, Microsoft Access, Cycle, Veeqo, Insightly Marketing, Clio, Oracle Analytics Cloud, Tikit, Keap, Nimble, ACA, Intact Analytics, Bitrix24, Copper, Intact Xline, Infor CRM, Redtail CRM, Kayako, FreeAgent, Ridder iQ, Salesforce Platform, Unleashed, Copper, Wolters Kluwer ELM Solutions, Tall Emu CRM, HubSpot CRM, ConnectWise Cybersecurity Management, Zammad, JobAdder, Shopify, Zendesk Suite


Q. What level of support does Cloudya offer?

Cloudya offers the following support options:
Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, FAQs/Forum

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