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RepairShopr Logo

CRM software for managing repair shops and POS transactions

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RepairShopr - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

RepairShopr overview

Based on 127 verified user reviews

What is RepairShopr?

By industry, RepairShopr reviewers are most commonly professionals in information technology and services (34%). The most frequent use case for RepairShopr cited by reviewers is billing and invoicing (67% of reviewers).

What do users say about RepairShopr pricing?

Most users consider RepairShopr to provide good value for money, citing reasonable pricing and cost-effectiveness. Most reviewers indicate the free version meets many needs, but some users say the price is high and want more customizability.

Starting price

59.99flat rate /
per month

Alternatives

with better value for money


Pros & Cons

SMS and Email Communication

Ticketing System

Customer Support

Bugs and Issues

Invoice Management

RepairShopr’s user interface

Ease of use rating:

RepairShopr pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(12)
3-4(22)
5(93)

What do users say about RepairShopr?

By industry, RepairShopr reviewers are most commonly professionals in information technology and services (34%). The most frequent use case for RepairShopr cited by reviewers is billing and invoicing (67% of reviewers).

Select to learn more


Who uses RepairShopr?

Based on 127 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Computer Hardware
Computer Networking
Retail
Others

Use cases

Billing and Invoicing
Field Service Management
Ticketing
CRM
Computer Repair Shop

RepairShopr's key features

Most critical features, based on insights from RepairShopr users:

Contact management
Repair tickets
Lead management
Knowledge base management

All RepairShopr features

Features rating:

Interaction tracking
Inventory management
Email marketing
Invoice creation
Invoice history
Job management
Payment processing
Service history
CRM
Online invoicing
Contact database
Web-based deployment
Billing & invoicing
Barcode/Ticket scanning
Work order management
Scheduling
Mobile access
Online time clock
Ordering automation
Payment collection in the field
Multi-Store
Point of sale (pos)
Pricing management
Quotes/Estimates
Referral tracking
Repair tracking
Retail pos
Returns management
Routing
Sales reports
Segmentation
Self service portal
Service level agreement (sla) management
Supplier management
Technician management
Wholesaler Management
Barcode/Label management
Catalog management
Commission management
Contract/License management
Customer accounts
Customer database
Customer history
Customer management
Customer portal
Discount management
Dispatch management
Document storage
eCommerce management
Electronic signature
Email management
Estimating
Intake management
Internal chat integration
Inventory tracking
Lead generation
Maintenance scheduling
Marketing automation
Mobile app
Multi-Channel communication
Multi-Location

RepairShopr alternatives

RepairShopr logo

Starting from

59.99

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
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ROLLER logo

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Orderry logo

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No pricing info

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Customer Support
Jobber logo

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Free version
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RepairShopr pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

59.99

Per month

Features included:

  • 1 User Account
  • Cash Register
  • Integrated Payments
  • Job Timer
  • One Location
  • Outbound Emails
  • Recurrent Invoicing
  • Reports & Estimates
  • SMS Per Month
  • Snailmail
  • Up to 75 Invoices

Repair shop

119.99

Per month

Features included:

  • 10 User Accounts
  • Cash Register
  • Customer Portal
  • Field Jobs
  • Integrated Payments
  • Job Timer
  • One Location
  • Outbound Emails
  • Point of Sale
  • Recurrent Invoicing
  • Reports & Estimates
  • SMS Per Month
  • Snailmail
  • Unlimited Invoices
  • Website Integration

Big Chain

119.99

Per month

Features included:

  • 10 User Accounts
  • 1+ Locations
  • Cash Register
  • Customer Portal
  • Field Jobs
  • Integrated Payments
  • Job Timer
  • Outbound Emails
  • Point of Sale
  • Recurrent Invoicing
  • Reports & Estimates
  • SMS Per Month
  • Snailmail
  • Unlimited Invoices
  • Website Integration

User opinions about RepairShopr price and value

Value for money rating:

Of 20 reviews that provide robust commentary on RepairShopr's price and value, 83% mention it in a positive light.

Most users consider RepairShopr to offer good value for money, highlighting its reasonable pricing, comprehensive feature set, and cost-effectiveness for their business needs. They appreciate that the free version is functional for many requirements and that the software saves time and money overall. Some users say the low cost is a key benefit, especially compared to alternatives. However, some reviewers feel the price is too high or wish for more customizability and support options at the current price point. A few users mention disappointment that the software is not free.

, and

To see what individual users think of RepairShopr's cost and value, check out the review excerpts below.

“The price is better than almost all of the rest, and it has integrations with RMM tools, accounting software, PBX, and a dozen or so more products. ”
SP

Steve P.

Senior Cloud Solutions Specialist

“The marketr component easily generates enough return business to cover the monthly cost.”
DR

Dave R.

“I also didn't like the invoice limit on the mid-level pricing.”
SB

Seby B.

Owner

RepairShopr integrations (30)

Integrations rated by users

We looked at 127 user reviews to identify which products are mentioned as RepairShopr integrations and how users feel about them.

Mailchimp logo
Mailchimp

Integration rating: 4.0 (1)

RepairShopr customer support

What do users say about RepairShopr customer support?

Customer support rating:

We analyzed 36 verified user reviews to identify positive and negative aspects of RepairShopr customer support.

Widespread user sentiment highlights fast, same-day responses and helpful support staff who resolve issues quickly.

A significant portion of users appreciate knowledgeable, friendly support teams and frequent communication during problem resolution.

A limited number of users report slow or unresponsive support, with some issues taking months to resolve or not being addressed at all.

Support options

Chat
Faqs/forum
Phone support

Training options

Webinars
Documentation
Live online

To see what individual users say about RepairShopr's customer support, check out the review snippets below.

“the whole system is so easily customised and my whole website is now built around the contact forms that create an instant ticket even when a customer simply asks for a price for a repair I can now send an immediate estimate without ever having to fill out any forms myself - this software saves me a massive amount of time and wouldn't be without it - the support get back to you same day with an answer and are really helpful - I wish everything worked like this - makes my life so much easier thank you Repairshopr I cannot praise you enough”

gl

gary l.

owner

“Another thing we take into consideration is the promptness on the support department to handle issues or provide assistance on questions/concerns we have and your team has been excellent! ”

LJ

Lee J.

Owner

“The customer support is poor with very long response times If you hit on an issue that is broken we often do not get a response at all.”

TN

Timothy N.

Founder/CEO

RepairShopr FAQs

Q. Who are the typical users of RepairShopr?

RepairShopr has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business

These products have better value for money


Q. What is RepairShopr used for?

RepairShopr helps repair shops, plumbing agencies, painting contractors, HVAC services, and other businesses streamline invoicing, marketing, CRM, ticketing, and point of sale (POS) operations via a unified portal. The platform includes a self-service portal, which lets customers view and check invoices and service status and approve or decline repair estimates. RepairShopr allows organizations to take notes, maintain a contact database, monitor customer credits, generate barcodes, and store invoices and billing summaries for reference. Administrators can automatically calculate repair costs and handle multiple cash registers. Teams can also utilize the inventory management functionality to track returns and multiple batches and view vendor details.


Q. What languages does RepairShopr support?

RepairShopr supports the following languages:
English


Q. Does RepairShopr support mobile devices?

RepairShopr supports the following devices:
Android, iPad, iPhone


Q. Does RepairShopr offer an API?

No, RepairShopr does not have an API available.


Q. What level of support does RepairShopr offer?

RepairShopr offers the following support options:
Chat, FAQs/Forum, Phone Support

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