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CloudBlue PSA Logo

CloudBlue PSA

4.5
(23)

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The next generation of professional services automation.

(57)

CloudBlue PSA Pricing, Features, Reviews and Alternatives

CloudBlue PSA FAQs

Q. What type of pricing plans does CloudBlue PSA offer?

CloudBlue PSA has the following pricing plans:
Starting from: $65.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of CloudBlue PSA?

CloudBlue PSA has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does CloudBlue PSA support?

CloudBlue PSA supports the following languages:
Dutch, English, French, German, Portuguese, Spanish


Q. Does CloudBlue PSA support mobile devices?

CloudBlue PSA supports the following devices:
Android, iPad, iPhone


Q. Does CloudBlue PSA offer an API?

Yes, CloudBlue PSA has an API available for use.


Q. What other apps does CloudBlue PSA integrate with?

CloudBlue PSA integrates with the following applications:
Microsoft SharePoint, HubSpot Marketing Hub, Microsoft Outlook, PayPal, Jira, N-sight, Sage Accounting, Zapier, SYSPRO, QuickBooks Online Advanced, Unbounce, Google Workspace, Zoom, Slack, NinjaOne, LinkedIn for Business, Meta for Business, Quickbooks Online, Google Calendar, Mailchimp, Microsoft Power BI, AdRoll, Xero, HubSpot Sales Hub, HubSpot CRM, Microsoft Excel


Q. What level of support does CloudBlue PSA offer?

CloudBlue PSA offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum

CloudBlue PSA product overview

Price starts from

65

/user

Per month

What is CloudBlue PSA?

CloudBluePSA is a fully featured PSA solution incorporating full service desk, CRM and accounting back-end in addition to normal core PSA functionality.

Key benefits of using CloudBlue PSA

1. Complete quote to cash cycle
From campaign management through to contract modelling and billing, CloudBlue controls your entire commercial environment, without modules or add-ons. One log-in, one database, one set of reports, one simple price.

2. Rich and clear commercial modelling
CloudBlue’s product descriptions are rich and flexible. If you can sell it, we can model it. No custom code needed, any product can be modelled with configuration tools only. Quotes and orders are self-describing, commercial and contract terms are auto-generated from the product model.

3. Full back-end accounting rules engine
Forget deferred revenue spreadsheets and side processes. CloudBlue has a full accounting rules engine that models your deferred revenue and pre-payments processes automatically. Save back-office time and increase accuracy.

4. Tickets and assets integration
CloudBlue models and tracks the behaviour of your contracts through to asset and ticket management with fully configurable SLA’s. No more data mismatches, your entire business operation available on-line, anytime, in the cloud.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
Phone Support
FAQs/Forum

Training options

In Person
Documentation
Webinars
Live Online
Videos

Not sure about CloudBlue PSA? Compare it with a popular alternative

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CloudBlue PSA pricing information

Value for money

4.3

/5

23

Starting from

65

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

CloudBlue PSA features

Functionality

4.4

/5

23

Total features

289

48 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Third-Party Integrations
Reporting & Statistics
API
Reporting/Analytics
Data Import/Export
Customizable Reports

Functionality contenders

CloudBlue PSA users reviews

Overall Rating

4.5

/5

23

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.54/10
Rating distribution

5

4

3

2

1

16

5

1

0

1

Pros
Harmony is a fully featured, and incredibly well supported PSA software. Our platform team had spent countless hours investigating the best possible solution for our unique requirements.
Customer Service is exactly what you need - fast, informative, helpful and friendly. Fantastic supporting documentation for implementation and continuing use.
I must have spent countless days looking for the "right" PSA tool and I just kept coming back to Harmony, I love it. Happy to share my experience with anybody thinking about a new PSA.
Cons
The combination of Salesforce and ServiceMax was such a bad fit for us. Many of our processes had to be done outside of the system and we were losing valuable information.
Also, when we had a problem, we had to "get people together" to gather all of the facts before we could answer the questions needed to solve issues since all information was spread out.
Cons: We have come across a couple of small bugs but the team at Datalogic are so quick to respond that problems are sorted out straight away with little or no impact.

Overall rating contenders

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