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LOCATE Logo

LOCATE

4.8
(15)

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Advanced cloud-based inventory management for the mid-market

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(6)

LOCATE Pricing, Features, Reviews and Alternatives

LOCATE FAQs

Q. What type of pricing plans does LOCATE offer?

LOCATE has the following pricing plans:
Pricing model: Subscription

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Q. Who are the typical users of LOCATE?

LOCATE has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does LOCATE support?

LOCATE supports the following languages:
English

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Q. Does LOCATE support mobile devices?

LOCATE supports the following devices:
Android, iPad, iPhone

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Q. Does LOCATE offer an API?

Yes, LOCATE has an API available for use.

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Q. What other apps does LOCATE integrate with?

LOCATE integrates with the following applications:
Authorize.Net, Adobe Commerce, WooCommerce, PayPal, Dropbox Business, Amazon S3, SPS Commerce, FedEx Ship Manager, Zapier, QuickBooks Online Advanced, Gmail, Freightview, Square Point of Sale, TaxJar, Freshdesk, TIBCO Jaspersoft, Stripe, Sellbrite, ShipStation, Squarespace, Duoplane, Quickbooks Online, ChannelAdvisor, Volusion, Xero, Shippo, BigCommerce, Endicia, Shopify

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Q. What level of support does LOCATE offer?

LOCATE offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, 24/7 (Live rep)

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LOCATE product overview

What is LOCATE?

LOCATE's cloud-based solution brings the advanced inventory features of an ERP system to the mid-market at a fraction of the cost.

Key benefits of using LOCATE

  • Part tracking and serialization tools allow users to track parts by expiration date, category, serial number, and more.

  • LOCATE supports the unique and dynamic needs of mid-market businesses with features like outsource manufacturing, 3PL workflows, inventory reservations, and use orders to manage samples and trade shows.

  • LOCATE Inventory supports integrations with 30+ platforms across multiple channels, including eCommerce, shipping, accounting, reporting, and more. Our open, RESTful API enables large-scale customizations.

  • Includes an extensive library with over 100 stock reports, helping users gain valuable insight into inventory performance.

  • Mobile functionality gives users the flexibility to manage warehouse operations anytime, anywhere, via any mobile device.

  • LOCATE Inventory data is six way written, three way replicated and continuously backed up, to ensure user data is managed safely and securely.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    Knowledge Base
    24/7 (Live rep)

    Training options

    Webinars
    Videos
    Live Online
    In Person
    Documentation

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    LOCATE pricing information

    Value for money

    4.9

    /5

    15

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    Value for money contenders

    LOCATE features

    Functionality

    4.5

    /5

    15

    Total features

    89

    5 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Reporting & Statistics
    Third Party Integrations
    Reporting/Analytics
    API
    Customizable Reports
    Data Import/Export

    LOCATE users reviews

    Overall Rating

    4.8

    /5

    15

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.54/10
    Rating distribution

    5

    4

    3

    2

    1

    12

    3

    0

    0

    0

    Pros
    I like the fact that it is SaaS, and they have integration with all the tools we need. The barcoding on BIN locations and the paperwork it generates has been a godsend.
    Locate is continually rolling out improvements and additional capabilities, their customer service is responsive, pleasant and truly helpful.
    We feel like this is a platform that will grow with us. Locate is radically different - better, IMO - from any other inventory/order management platform in it's class and a great value for the money.
    Cons
    For example, sales orders can't be edited in an issued status. This is inconvenient when a partial order goes out and you need to adjust the remaining order.
    Some of the features and functionalities are still too limited.
    If they are weak anywhere, I would say the accounting expertise that LOCATE provided us may need another person, but that was a year ago we implemented so maybe they did that.

    Overall rating contenders

    AvatarImg
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    Tyler R.

    Transportation/Trucking/Railroad, 51-200 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    LOCATE has allowed our company to grow!

    Reviewed 3 years ago

    It has been great. When we first implemented, the person that was scheduled to come onsite and assist ended up not being able to make it (for a very good reason). We got a new person, and it was his first implementation. He did a great job, and after he left our team met every morning for a month. We made a huge list of all our questions/problems and just worked on it daily. It took us about 2-3 months...

    Pros

    LOCATE really got us out of a jam. Our company is on QBO, and we sell direct to customers, eBay, Amazon, and our website. Our company was using spreadsheets and manually keeping track of inventory. We had over 50 people that needed access to the system, and needed everything from purchasing, quoting, ordering, production, shipping, and more. I like the fact that it is SaaS, and they have integration...

    Cons

    I dinged them 1 start on "Features", only because this is software and this is never really "done". They have a lot of clients that do business in a lot of different ways. You are also going to have to change some of your processes as a business to fit into LOCATE (This is true with any software you use for inventory management & order processing). If they are weak anywhere, I would say the accounting expertise that LOCATE provided us may need another person, but that was a year ago we implemented so maybe they did that. At the end of the day, it really isn't their job to help our accounting team, but it is something to ask them when evaluating their product.

    KL
    AvatarImg

    Kevin L.

    Health, Wellness and Fitness, 11-50 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Moving from a complex system of spreadsheets to a WMS

    Reviewed 3 years ago

    3 months in we are still learning. We are slowly getting a handle of the massive amount of data we now have with Locate and are working to pick through the reports to get the information we would like to utilize.

    Pros

    Inventory tracking has been a battle. We need to lot / expiration track all of our products from the moment they enter our warehouse. We can accurately see the steps we take on every order retail & wholesale. Support is always available, we kept them busy for quite a while after implementation. Updates - I have never been excited to get software updates for a product I manage, normally they are just aesthetics or features that just don't apply to your use. For the few updates we have been apart of we have found many of the changes to be useful. The latest update looks to be directly addressing a request we made for advanced functionality with Shopify.

    Cons

    Implementation was a whirlwind, not that this is not unique to Locate. Quite a bit to absorb in a very short timeframe for everyone involved.

    JT
    AvatarImg

    Jason T.

    Wine and Spirits, 11-50 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

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    Mano's Wine

    Reviewed 3 years ago
    Pros

    The customer support we have received has been the best software customer support experience I have ever had.

    Cons

    Some of the features and functionalities are still too limited. For example, sales orders can't be edited in an issued status. This is inconvenient when a partial order goes out and you need to adjust the remaining order. There are little areas such as this that have given us constant headaches, but you are able to work around them. Another constant issue is you cannot receive inventory into a previous date. If you received goods on January 31st but didn't get the receiving paperwork until February 1st, you will have to receive the inventory into Locate on February 1st and then make a separate journal entry to move the receipt back into January where it should be.

    EE
    AvatarImg

    Erica E.

    Apparel & Fashion, 1-10 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Best option for small to medium businesses focused on growth

    Reviewed 3 years ago

    VERY happy with it. We feel like this is a platform that will grow with us. Locate is radically different - better, IMO - from any other inventory/order management platform in it's class and a great value for the money.

    Pros

    Our team got up and running with Locate very quickly, just before Q4 (in other words, a very busy and critical time). It's visually appealing, easy to navigate, and very effective. Love the open API which allows us to connect with the other platforms we use. Locate is continually rolling out improvements and additional capabilities, their customer service is responsive, pleasant and truly helpful. In all these ways, Locate is unlike any other inventory/order management platform we used or looked at. Highly recommend.

    Cons

    While there are a lot of reports, not many apply to us. Locate will build custom reports to your specs - which is great - but we wish there were self-serve options. We'd also love dashboards that gave a macro view of the company's or category's status.

    DH
    AvatarImg

    Deb H.

    Consumer Goods, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Review from a Bookkeepers Point of View

    Reviewed 3 years ago

    Growth and being able to have true numbers on purchases and cost of goods sold. The company had no way to track either before installing Locate. I also like the fact that they have a way to do third-party vendors doing manufacturing. I do the building of the BOM's transfer inventory to vendor and process the manufacturing of products.

    Pros

    Locate personnel helped integrate and load all existing items and inventory into the software. Once you learn the system, making Po's, receiving inventory and making adjustments to inventory are easy. The integration with QuickBooks is easy as well. I integrate daily. They also have the ledger information in a couple of ways that make it easy to pull information you need to make general

    Cons

    The company could improve the training videos and documentation. It is difficult to find things and I had to do a lot of support tickets at first learning the system. Their support team is mostly by email. They are pretty responsive in getting answers back to you.

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