Scoop Solar Reviews - Pros & Cons, Ratings & more

Smartsheet

monday.com

Odoo 

At Scoop, we connect processes, people, and technology, acting as the Central Operations Hub™ (COH) for solar & renewable organizations.

Scoop Solar

Android

Web-based

Windows

iPad

iPhone

Head of Sales

Using Scoop for 18 months, now we have a strong database and our team is fully comfortable using all the resources of the plattafrom.

Operations Manager

Overall, the Scoop team was really enjoyable to work with. Any issues we had with the app were addressed promptly and they are continually looking for feedback to improve usability and functionality.

Director of Operations

Very positive overall experience. The team has been excellent - getting all our questions answered promptly and thoroughly and listening to our feedback.

We like how easy it is to customize without needed a technical consultant every step of the way. It's very strong for project management and keeping office + field teams connected.

Operations Manger

Its inability to deal with the incredible size of our full inspections without having to break the inspection into multiple parts for processing.

More related to the size of the projects we deal with than a limitation of the software.

Project Coordinator

A lot of time an appointment will be missed because the crew was not on the invite.

VP, Operations

Reporting tools were somewhat limited initially but have since been enhanced.

MobiWork

HubSpot CRM

Microsoft Excel

NetSuite

Good. It is what we hoped it would be when purchased.

G. Duncan review

Scoop for our business

scoop review

Abysmal.  We keep having to put bandages on thins to make them work,.  Can't get the staff to effectively provide assistance.   

Over promise and Under Deliver

Using Scoop for 18 months, now we have a strong database and our team is fully comfortable using all the resources of the plattafrom

Scoop Solar best PMA in the Market

Hi Danillo, 

Thank you so much for your review! It's great to see Scoop users take advantage of the workflow automation and management features. We look forward to our continued work together! 

- The Scoop Team 

Fast and easy to create final customer reports

Great Field Service tool

Jamal, thank you so much for your review! You and your team have been a pleasure to work with over the years and we look forward to continuing that work together.

Solar project management platform with customizable interface

Brings many moving project parts to one common spot

Thank you for your feedback, Jocelyn. We're glad SGE is using Scoop to manage projects in one spot and keeping the team accountable through assigned tasks and workflows. It's our goal to ensure that teams feel confident in managing projects with Scoop. 

Regarding the Google Calendar integration issue, our Customer Success team has just sent an email with the solution. We are happy to work with you and the team to improve the experience of your field crews and provide training sessions for how to best optimize using the calendar feature.

Thank you for being a great partner!

When we first engaged with Scoop’s customer success team to learn more about the platform, they had a really good understanding of solar operations. They know what it takes from start to finish. There's a lot of things behind the scenes that people don't think about but Scoop seemed to have everything really dialed in for solar projects. So that was really enticing to us.

The training that we've received as a company has been wonderful. The customer success team at Scoop is always available and you could tell they want you to succeed.


All in One - everything in one place

Thank you for your glowing review, Jason! We've enjoyed working with you and your team on getting Scoop's software set up for all the different projects that you do. Our team looks forward to supporting your team and preparing for the next growth phase.

Scoop Solar Review

Scoop has helped us create a professional product for our clients that exceeds expectations.  

Overall, very pleased with Scoop as a inspection and service reporting product.

Versatile platform for info collection 

Our application is to have a couple different standard forms that our engineers can easily fill out with textual information and photos while onsite at buildings across the US. We have had a few learning pains with our engineers, but Scoop has worked with us to make the best possible custom forms such that engineers are easily able to use them in a field environment. 

Great customer service, takes a while to get used to interface

The software is exquisitely designed, very user friendly and flows with what my expectations should be for reporting and their team has been very hands on with bringing my team up to speed on how to best build out and use the platform.  Thank you Scoop!!

Field Service Reporting Freedom

Our company had many commissioning and troubleshooting reps that were based regionally across the U.S.. We were trying to get a handle on the quality issues we were seeing by model and  by region and had no effective way to document  with the team always on the road and no central database to store information except email.  

Scoop allowed our team to classify and quantify the situation at each jobsite.  The additional pictures and video with datapoints and captions were invaluable. We could create presentations to our factories around quality control and manufacturing procedures. With the built in analytic tools, I was able to spot trends, document issues, and react much faster than we could have using spreadsheets and email saving us on travel, replaced equipment, and our most valuable resouce; the time of our technicians. We were also able to keep case histories for each jobsite location and to keep track of what actions were taken previously and their result. It really helped our brand to be able to show up to a site where the customer is frustrated because the equipment isn't performing as expected and say that we know what the issue is and how to fix it.  This went a long way toward customer satisfaction. 

Overall, the Scoop team was really enjoyable to work with. Any issues we had with the app were addressed promptly and they are continually looking for feedback to improve usability and functionality.  This is a great tool and I've continued to find new uses for it at the other companies I've worked for. 

Scoop is a flexible tool to help your organization achieve it's goals

This is a great appliccation that helps a remote workforce to collaborate over technical issues  saving time and energy.  A great addition to any engineers tool kit.

Scoop Solar Reviews

Suggested alternatives

Pros and cons

16 reviews