TradeGecko Features List

TradeGecko Reviews

TradeGecko

Inventory & Order Management Software

4.37/5 (182 reviews)
2,358

TradeGecko Feature Summary

  • Private B2B eCommerce platform enables wholesale online
  • Real-time analytics and reporting
  • Manages multiple warehouses efficiently
  • Automatically updates stock levels whenever sales are made
  • Integrates with sales channels: Shopify, Amazon & more
  • Manages inventory & orders through one central hub
  • Integrates with Xero and Quickbooks to manage accounting
  • TradeGecko Mobile on iOS enables wholesale on-the-go
  • TradeGecko Payments lets you enable customers to pay online
  • Backordering
  • Batch & expiry tracking
  • Inventory reports
  • Price lists

TradeGecko Features In Depth

Automated Inventory Management

With TradeGecko, sales and purchase orders automatically trigger updates to company inventory levels. These inventory control features improve internal tracking and stock movements, and allow businesses to optimize inventory levels based on anticipated demand.

TradeGecko sends automatic alerts whenever it’s time for you to reorder products based on sales orders and purchase orders, helping to ensure you won’t experience the dreaded stockout. The platform also allows you to have real-time data about inventory levels, including specific product location information.

Reporting & Analytics

Real-time sales reports are accessible at any time, allowing managers to make more strategic business decisions based on actual records of inventory, sales, and purchase orders. Users can generate sales history reports by product, customer, sales rep, and channel. They can also generate sales order reports by customer, product, product type, channel, sales rep, location, and time period.

Click the Intelligence tab on your TradeGecko account to begin reviewing reports and analytics. TradeGecko’s reports make it easier to identify top customers, popular products, and which sales channels have the greatest ROI. You can also use TradeGecko to determine which warehouses or sales reps are most vital to your organization.

Omni-Channel eCommerce Integrations

TradeGecko supports omni-channel eCommerce services such as Shopify and BigCommerce. By adding new sales channels, businesses can increase revenue with a minimal investment of time or money. These integrations also make it easier for businesses to avoid stockouts and efficiently manage orders placed on multiple channels around the web.

Using TradeGecko, you can upload your product information to multiple eCommerce channels at one time. Just update the information in your TradeGecko account, and the application will automatically push that data to third-party eCommerce channels. This ensures that your online shops are always updated with the latest product stock information.

Customer Relationship Management

In an effort to generate loyalty among customers, businesses can use TradeGecko’s customer relationship management (CRM) tools to record customer purchasing histories and individual preferences. For example, it’s possible to save a customers billing details, addresses, and clothing sizes in order to facilitate easier online shopping on future orders.

Through the Relationships tab, you’ll have access to an array of customer management features. Track customers and orders by status, and record customer order histories automatically. You can add default discounts for certain customers, along with default tax rates for certain companies in your database. Advanced features allow you to restrict access to your CRM database to certain members of your team.

Order Fulfillment

TradeGecko’s expedites the process of order fulfilment by integrating channels, locations, and processes. Managers have complete visibility of the entire workflow. In addition to order booking and order sourcing, TradeGecko also helps with order processing, shipping, and even managing returns.

One of the ways that TradeGecko can help you save time is by allowing you to automatically create shipping documents, such as packing slips and shipping labels, for the products you ship out. These documents are created from sales orders, eliminating one of the pain points that often comes along with order fulfillment.

Operations Management Feature Comparison

Most popular features of all Operations Management apps

API (367 other apps)
Activity Dashboard (234 other apps)
Activity Tracking (149 other apps)
Auditing (206 other apps)
Automatic Notifications (252 other apps)
Compliance Management (157 other apps)
Custom Fields (142 other apps)
Customizable Reporting (198 other apps)
Data Import/Export (197 other apps)
Document Storage (141 other apps)
Inventory Management (170 other apps)
Inventory Tracking (160 other apps)
Invoice Management (151 other apps)
Monitoring (159 other apps)
Multi-Location (132 other apps)
Real Time Data (163 other apps)
Real Time Reporting (135 other apps)
Reporting & Statistics (151 other apps)
Third Party Integration (170 other apps)
Workflow Management (163 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


7 reviews

See all iOS Apps

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

TradeGecko Feature Reviews

25 reviewers had the following to say about TradeGecko's features:

Anonymous
A verified reviewer
Verified Reviewer

You get what you pay for...

2015-08-25

Therefore if you have to clarify something or have a problem your daily activities are either put on hold or you have to track manually while you wait.

Pros

This product is much cheaper than most inventory systems so it is better than tracking inevntory in excel.

Cons

Reporting, inventory management, ERP system integration, accuracy and completeness, not intuitive, not organized.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 6-12 months

Source: GetApp
Helpful?   Yes   No

Response from TradeGecko


Hi Stephanie,

Thank you for your feedback.

TradeGecko currently has a Business plan at $169/mth and Business Premium plan at $349/mth, which provides phone support and provides advanced user rights management. We're also working on providing more reports to users, so do look out for that.

Regarding integrating with larger ERPs / Accounting platforms, as we scale I'm sure we will work with larger partners, but as a growing startup we try to prioritize our efforts to work on the most impactful integrations, at this stage QBO and Xero are two fantastic cloud solution we support, we know they're not for everyone and we hope they cover 90% of what our customers need,

Once again, thanks for taking the time to review TradeGecko.

Read more
Michael DeVisser

Verified Reviewer

Game changer

2015-07-20

Very intuitive interface and easy to integrate with our Shopify store and Quickbooks.

Pros

Manage inventory, Purchase orders, and customer orders.

Cons

Had a few issues with certain data not syncing properly.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No

Response from TradeGecko


Hi Michael,

Thanks for the honest feedback, and we are glad that TradeGecko has been able to help you meet your needs. We are always looking to improve our system and service, so we will be sure to pass your feedback on. Have a great day!

Regards,
Alicia
TradeGecko

Read more
Charlie Brand

Like a custom made order entry and inventory management system, without hassle and expense

2017-01-29

For customer order entry, TG allows us to automatically import orders from our website, Excel files, and its B2B.

Pros

The order entry component is smooth, integrates with the real world and requires minimal training. The inventory management component simplifies inventory management and provides us with all the information we need to manage inventory (no small task).

Cons

There is nothing I do not like about the TradeGecko platform or its team. It is a well-managed business is my fear it will be gobbled up by a leading accounting software company

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sara Anne

Good Professional Inventory System

2016-10-06

Inventory management is very comprehensive with detailed reports and clear presentation.

Pros

Clear presentation of inventory all at one glance.

Cons

SKU name entered back-end may not be what I want to display on third party front-end in e-commerce site such as Shopify.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering TradeGecko

Loading takes too long.

Source: Capterra
Helpful?   Yes   No
Read more
Rafael Cornejo

Verified Reviewer

A bad software package

2016-07-05

Still ongoing problem Inventory turnover is very important, but they don’t offer a default report showing stock valuation per date.

Pros

Keeps track of complex items and variants Integrates with QB Manages a lot of useful information

Cons

Constructively, spend more time making of it a decent product, then spend the time making it more compatible Slow system response Lack important reports Requires that the client hires and pays on their own pocket a programmer to solve some problems Little consideration to real work scenarios (like merchandise returns) Very INFLEXIBLE They have good data, but don't know how to manage data

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

0/10

Recommendations to others considering TradeGecko

Ask for a money back guarantee. You will end shouldering the financial cost of all the trouble they will cause you Create a list of want you need and ask them if these are included. Make a decision based on what you are willing to compromise on

Source: GetApp
Helpful?   Yes   No

Response from TradeGecko


Hi Rafael,

Thanks for the feedback and I know some of the team are working on this with you but let me just give some more detail here,

1. Returns - we do currently only support returns against an invoice as we want to make sure we associate any movement of goods against a sales order, we're evaluating if there's another method we should support with this.

2. Sales history report - we've made some big changes and improvements to the intelligence section of TradeGecko and we're making some more improvements to give more flexibility around invoice dates / payment due dates etc.,

3. Sales rep report - yep, we don't offer a great solution for this right now, it's on the todo list.

4. Connectivity - our servers are based in the USA (hosted on AWS), so not sure about any latency or speed issues, would love to dive more into this.

5. We're currently working on inventory turnover and more general supply chain metrics and will make sure to update you asap

Thanks again and my apologies that I can't solve all of your issues, but happy to give complete transparency on progress to delivering more of the functions that you're looking to run your growing business. I know Priscilla has been in touch and do get back to her or me if there's anything I can do to help,

Best,

Cameron

CEO, TradeGecko

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Tanner Burke

Verified Reviewer

Tradegecko has revolutionized our business

2015-06-03

Now we have the capacity to really drill deep into an inventory management system and allow our wholesale clients to order through us using the B2B e-commerce feature.

Pros

Multi-warehouse inventory management B2B e commerce Cloud based

Cons

The support team is based in asian and can be difficult to get a hold of. I wish they had a US based team. You have to contact support via skype which is often spotty.

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No

Response from TradeGecko


Hi there,

Thank you for the great review! We're not a big fan of spreadsheets too, so we're glad we could help you say goodbye to them! We appreciate your feedback and we will be sure to pass it on to our customer service team. Cheers!

Regards,
Alicia
TradeGecko

Read more
Anonymous
A verified reviewer
Verified Reviewer

Trade Gecko Review

2015-06-02

I sell wine wholesale and online (currently via shopify), and was looking for an inventory and sales management tool that would integrate with quickbooks or xero, that would allow me to track orders, most importantly when they have been packed and shipped.

Pros

Inventory management is very clear, easy to create and upload new products, and easy to track orders in progress.

Cons

Some of the search and display functions could be improved (searches require exact match for SO049 rather than just 49 for example), and there's no feature to bulk export sales orders or invoices.

Source: GetApp
2 of 2 people found this review helpful
Helpful?   Yes   No

Response from TradeGecko


We love our wine distributors as much as we love wine. So fear not, Monsieur, those features are getting worked on! I even reached out to your chief technology gecko and he says that most of those cons are being actively worked on so stay tuned!

Read more
James Ge

Moved from the blocky and frustrating Unleashed to the smooth and feature laden TradeGecko

2018-05-30

Just felt like a breath of fresh air in the inventory management world where programs often feel clunky and bogged down in old forms and reports.

Pros

How responsive it is, easy to use, clear and easy to read, flexible but above all the customer support has been some of the best I've ever experienced in business in general let alone from the software industry where customer service is often treated as optional.

Cons

Some of the reporting functions are still being developed....but due to there aforementioned customer service we know the desired reports are in the pipeline!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

An excellent stock management system!

2017-06-19

Pros

Good points; compliant inventory valuation method, good reporting, easy import/export, multicurrency support, good 3rd party apps (inventory planner + shopify), landed costs, easy PO editing and roll-back, variant & combination products.

Cons

More 3rd-party integrations would be good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Sara Richelson

Awesome Inventory Software!

2016-08-31

We're a wine store and we're able to use the program to manage our inventory quite easily.

Pros

It has a lot of great features and great reports. It's really easy to use and integrates well with the other programs we use for our business.

Cons

I wish a few of the reports had more info, but I'm sure that's coming at some point.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering TradeGecko

Be sure to reach out with any questions, they'll definitely get back to you and help make Tradegecko work for your business.

Source: Capterra
Helpful?   Yes   No
Read more
Jean-Louis Conte

Verified Reviewer

Trade Gecko and Liberty Flights

2015-06-04

The team always update you on the new integration and apps available.

Pros

- Easy to use / friendly interface - Online platform available - customers can order online - Integrated to finance system (Xero) - Covers pretty much everything needed for small and medium businesses

Cons

- Impossible to integrate with bespoke systems (e.g. website) especially in terms of stock consolidation - Account management not as easy as a CRM platform. - CSV export (especially "relationships") need amended

Source: GetApp
Helpful?   Yes   No

Response from TradeGecko


Hi there,

Thanks for the awesome review! We are continuously working on improving the software, so we will be sure to pass on your feedback to our product team!

Regards,
Alicia
TradeGecko

Read more
Isaac Simpson

TradeGecko Review

2016-09-01

We transitioned to TG for multiple reasons, the most improtant being the inventory integration.

Pros

Ease of use, flexibility, inventory management, front end aesthetics

Cons

inability to customise the front end that customers see

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering TradeGecko

N/A

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 11-50 employees)

Great Inventory Management System

2018-04-17

Inventory management.

Pros

Literally the only software that we have ever used that can connect multiple selling channels and successfully sync inventory.

Cons

Takes quite a bit of time to learn and to get used to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Markus Steinebach

Verified Reviewer

Tradegecko makes life easier

2015-06-04

It was an easy adjustment and uploading inventory and data was a breeze.

Pros

Everything you need is in one centralized location. Email support is fast and responsive.

Cons

Would like to be able to add notes to sales orders and invoices.

Source: GetApp
Helpful?   Yes   No

Response from TradeGecko


Hi there!

Thanks for your positive feedback! We're all about making life easier, and we're glad that TradeGecko has made yours a breeze. We appreciate your feedback and are continuously working on improving the software, so we will be sure to pass on your feedback to our product team!

Regards,
Alicia
TradeGecko

Read more
Laura Linden

Great ordering software

2016-09-21

The company needed ordering software to track sales order drafts, orders, and invoices, as well as partial payments and partial shipments. The inventory has LOTS of variables.

Pros

It's helped the business tremendously, and the data on sales is fantastic in streamlining where to put our efforts, what to stock, etc.

Cons

Some functionality isn't there....small things you notice when you use this everyday like we do. i.e. Reports print on multiple pages, for example, but don't have the dates and title of report on each page, or even at the top of the report.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Hugo Hidalgo

Awesome App

2016-08-22

Combined with the ease of use and the amazing features, we love to be able to keep our inventory under wraps with TradeGecko.

Pros

- Ease of use - cool integrations - Customer service Rocks

Cons

- Variants do not have main part number on csv reports, shows blanks - some new parts do not show up as sell-able immediately, have to wait

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering TradeGecko

Keep up the good work, we love it!!

Source: Capterra
Helpful?   Yes   No
Read more
Robert Owusu Ansah

Great Trade Support

2016-09-17

Tradegecko is providing us great value and good inventory management solutions.

Pros

Simply great and user friendly.

Cons

This software currently has no feature of products expiring date alert.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering TradeGecko

Products date expiration alert much be featured.

Source: Capterra
Helpful?   Yes   No
Read more
Deb Watts

Wholesale Inventory System - Exactly what we needed.

2016-08-22

The team at TG have helped me customise our rather complex needs for our import wholesale business.

Pros

User friendly, able to have multiple locations, perfect for a clothing business with multiple variants of one style, no problems with the scale of our inventory with over 2000 items, integration with Xero, B2B platform (which I am still working on), cloud based - I can access from anywhere in the world, able to upload my inventory myself - this was a considerable cost saving.

Cons

Customisation of reports - they are continually improving this and are working on a couple of my suggestions - so this is a work in progress.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering TradeGecko

Would recommend to any clothing wholesaler or retailer.

Source: Capterra
Helpful?   Yes   No
Read more
Debbie Mobbs

Our Inventory Headaches are Gone

2014-10-29

Now our inventory and site are kept in sync in real time. 3. Their interface to Xero has saved us a lot of time.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Cloud Inventory

2018-02-08

An integrated system; inventory to accounting

Pros

This is a useful system to manage inventory items in the cloud.

Cons

Some of the processes are clunky and burdensome; many reports don't work as well as they could and provide useless information

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Kristof Verstraeten

Basic plan

2017-06-06

I, for example, open the same ticket 3 times in a row as it disappeared after a couple of minutes with any feedback = it appears that the support team moved the ticket for further investigation and there for it was disappearing in my account (MY ACTIVITIES)

Pros

Fast and reliable website / webportal = cloud based Ipad app Intelligence functions Magento connection Had a problem with the Magento stock status, took a while to explain, understand and proceed but an adjustment by the tech team saved us = so big ups for standing open for malfunctions/adjustments!

Cons

- branding & identity: there is no preview function to see the different Document Specific Settings when making an adjustment - inventory products: import new products = not able to include the re-order points (CSV) = manually editing afterwards - inventory products: update existing products = not able to change the re-order points in bulk (CSV) - inventory products: bulk actions = there is no publish to magento feature (publish to underlaying variants) - inventory variants: there are no selection boxes at the left (like with the products) = not possible to bulk edit variants / publish to magento / publish to B2B - B2B eCommerce Platform not available for the basic plan, why does it show up in the menu left and in the product edit/bulk edit screens?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Software Advice
Helpful?   Yes   No
Read more
Kevin Maes

Verified Reviewer

Perfect solution for SMEs that are in need for in-house inventory management.

2015-07-20

If managing inventory is an important aspect of your business, but you are still not able to do custom development, nor are you able to outsource it, then TG is a great solution for you.

Pros

- Very proper reporting in line with your business requirements.

Cons

- It still is an inventory software which is replacing a possible very big and expensive custom software solution, so it takes a while to understand how everything works

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No

Response from TradeGecko


Hi Kevin,

Thanks for the honest feedback, and we are glad that TradeGecko has been able to help you meet your needs. We are always looking to improve our system and service, so we will be sure to pass your feedback on. Have a great day!

Regards,
Alicia
TradeGecko

Read more
Rakesh Sharma

Deconstructing Order Management

2013-02-26

TradeGecko has two main components: Tools and Activity Feed.

Source: GetApp
4 of 6 people found this review helpful
Helpful?   Yes   No
Read more
Jay Chen

Very useful with limitations

2016-11-01

It is highly customizable and easily sorted to display the information you're looking.

Pros

Intelligence report is extremely useful!

Cons

Smartphone app is limited. Browser-based software is somewhat slow requiring refreshes for up-to-date stock as well as pretty long loading times during navigation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Torgeir Toft Engerud

Efficient and easy inventory tool

2016-09-06

I mostly use the inventory functions to control stock and sales from local ware house and stock transfers.

Pros

Very well intergrated between the inventory solution and B2B.

Cons

This would be a very valuable tool in terms of keeping track of a large inventory with almost all different expiration dates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more