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WorkWave Service Logo
WorkWave Service
3.1
(57)

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Cloud-based Field Service Management Software

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(12)

WorkWave Service Pricing, Features, Reviews and Alternatives

WorkWave Service product overview

What is WorkWave Service?

WorkWave Service is a web-based field service management software best suited for professionals in the cleaning, lawn, pest, HVAC, residential maid service, and landscape industries.

Key benefits of using WorkWave Service

WorkWave provides a proprietary routing module that helps users optimize their daily and weekly schedule. It can also alert users of a potential scheduling conflict.
WorkWave Service dashboard provides a single view of key metrics, such as account receivable totals and an activity log to show most recent actions on customer accounts.
The software also allows measurement of properties from anywhere, regardless of the weather, time or location.
A mobile application enables field workers to communicate easily in real-time with back office, connect with customers quickly and accept credit-card payments out in the field.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
Email/Help Desk
Phone Support
FAQs/Forum

Training options

Documentation
Live Online
Videos
In Person
Webinars

WorkWave Service pricing information

Value for money

2.7

/5

57

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

WorkWave Service features

Functionality

3.0

/5

57

Total features

86

14 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Third-Party Integrations
Reporting & Statistics
API
Reporting/Analytics
Data Import/Export
Customizable Reports

Functionality contenders

WorkWave Service users reviews

Overall Rating

3.1

/5

57

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6.94/10
Rating distribution

5

4

3

2

1

19

8

8

5

17

Pros
It seemed user friendly and like it would streamline our business. It has a lot of useful features if you can find them when you need them.
I was able to easily learn how to use Workwave and received EXCELLENT customer service during my training. They are available any time to answer my questions, and are very professional and courteous.
We liked the ability to track our delivery drivers.
Cons
We have repeatedly requested phone contact. They have taken money from us in error for a dispute 2 times (yes, one dispute = 1 deduction).
Non existent support, issues always blamed on "engineering" but unable to speak to anyone in that department.
Simple functions that should just be buttons are hidden away so they can nickel and dime you to death.

Overall rating contenders

WorkWave Service FAQs

Q. What type of pricing plans does WorkWave Service offer?

WorkWave Service has the following pricing plans:
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of WorkWave Service?

WorkWave Service has the following typical customers:
Freelancers, Mid Size Business, Public Administrations, Small Business


Q. What languages does WorkWave Service support?

WorkWave Service supports the following languages:
English


Q. Does WorkWave Service support mobile devices?

WorkWave Service supports the following devices:
Android, iPad, iPhone


Q. Does WorkWave Service offer an API?

No, WorkWave Service does not have an API available.


Q. What other apps does WorkWave Service integrate with?

WorkWave Service integrates with the following applications:
QuickBooks Desktop Pro, Quickbooks Online


Q. What level of support does WorkWave Service offer?

WorkWave Service offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum

Common WorkWave Service comparisons

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