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WorkWave Service Reviews

Overall rating

3.1

/5

57

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6.94/10

Reviews by rating

Pros and cons

It seemed user friendly and like it would streamline our business. It has a lot of useful features if you can find them when you need them.
I was able to easily learn how to use Workwave and received EXCELLENT customer service during my training. They are available any time to answer my questions, and are very professional and courteous.
We liked the ability to track our delivery drivers.
We have repeatedly requested phone contact. They have taken money from us in error for a dispute 2 times (yes, one dispute = 1 deduction).
Non existent support, issues always blamed on "engineering" but unable to speak to anyone in that department.
Simple functions that should just be buttons are hidden away so they can nickel and dime you to death.
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57 reviews

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