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Field Service Management Software with Reporting & Statistics
Last updated: March 2025
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Why are reporting & statistics important for field service management software users?
Based on GetApp's analysis of 38 verified reviews collected between July, 2021 and August, 2024
Reporting and statistics provide valuable insights into business performance, team productivity, and service levels. They help in tracking goals, identifying areas needing attention, and making data-driven decisions efficiently. Of the 38 reviewers who rated reporting & statistics, 87% rated this feature as important or highly important.
Key features of field service management software based on insights from 2302 verified reviews
- Mobile Access: Reviewers value real-time updates, job tracking, and communication through mobile devices, enabling efficient field operations and reducing downtime. 94% of reviewers rated this feature as important or highly important.
- Scheduling: Users highlight flexible scheduling, route optimization, and real-time visibility of technician availability, enhancing productivity and customer satisfaction. 92% of reviewers rated this feature as important or highly important.
- Service History: Reviewers appreciate detailed service records, easy access to past jobs, and the ability to provide personalized service recommendations. 89% of reviewers rated this feature as important or highly important.
- Billing & Invoicing: Users find the invoicing process streamlined with customizable templates, integrated payment options, and real-time financial tracking. 88% of reviewers rated this feature as important or highly important.
- Work Order Management: Users emphasize ease of tracking, customization options, and the ability to manage work orders efficiently from creation to completion. 87% of reviewers rated this feature as important or highly important.
- Real-Time Data: Reviewers highlight instant data synchronization, real-time updates, and the ability to make informed decisions quickly based on current information. 86% of reviewers rated this feature as important or highly important.
501 software options
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ServiceTitan is the leading business software solution for both residential and commercial field service businesses. Our powerful platform optimizes and eliminates tasks both out in the field and in the office with cloud-based responsiveness, real-time sync, and unbeatable uptimes.
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Join over 200,000 home service pros using Jobber. We make it easy to schedule appointments, quote, invoice, and get paid faster. Organize your field service business and impress your clients - get started today.
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Service Fusion helps field service companies impress customers, reduce employee headaches, and get paid faster, without breaking the bank.
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Inspect Point: Simplify fire & life safety inspections with one platform. Ensure compliance, boost efficiency, and grow your business.
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Visual Planning is a resource planning and scheduling tool that empowers users to create, manage and update schedules efficiently. Features within Visual Planning include construction scheduling, project management, human resource management, CRM and more.
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Helps you to manage your customer database, quotations, work orders, technician schedules, assets and invoicing, and it integrates with popular accounting packages.
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Manage your entire Field Activity Management under one scalable platform. Your crews, your jobs and the weather condition everything is accounted for in this software so you don't have to guess. Customized Template For Different Events With Ability To White Label Notification For Personalized Email
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WE ARE FIELD SERVICE. Simplify your Business with the #1 Rated Software for Service Pros. Complete management of jobs, leads, estimates & invoices. Manage your calendars, your jobs and all your contacts in one paperless place. Kickserv is trusted by thousands of service businesses for over 20 years.
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Housecall Pro’s field service management platform helps businesses streamline operations, save time, and scale efficiently. With guided setup and user-friendly tools, getting started is easy. Join over 45,000 businesses and sign up for a free trial today!
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TrackVia helps IT and business users turn manual processes or spreadsheets into web and mobile apps fast and with no complex coding.
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Praxedo is a powerful, cloud-based Field Service Management software empowering service companies to increase productivity, streamline business processes and improve customer satisfaction. Praxedo is recognized in Gartner's Magic Quadrant for its scalability and unmatched implementation times.
Users also considered
Zoho FSM is a field service management platform that simplifies work order and workforce management, scheduling, and billing. The mobile app enables live tracking and helps field agents collaborate with the office. Zoho FSM integrates seamlessly with other Zoho and third-party applications.
Users also considered
Zuper's field service management software allows you to streamline operations, empower teams, and delight customers with effortless scheduling, real-time communication, a mobile app for technicians and managers, and a customer portal for your customers; we got it all. So, what are you waiting for?
Users also considered
ServiceM8 is a job, staff & client management solution, with everything to run your day-to-day in one place — digital job cards, scheduling, quotes, staff locations, client emails & texts, job notes & photos, online bookings, forms, asset management, invoicing & payments.
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Fieldwire is an online/offline mobile construction management app offering task scheduling, issue tracking and plan viewing features for free and paid users.
Users also considered
Trade Service Pro (TSP) is a competitively-priced field service management app that empowers users to organize and manage their business and the way they do business. TSP's features include CRM, scheduling, estimates, proposals, invoices, custom forms, payment processing, and more.
Users also considered
Gomocha is a field service platform and app intended for small and medium-sized companies. Gomocha's field service platform stands as a beacon of efficiency in field service management, tailored to meet the needs of tech-savvy businesses across diverse industries, including construction, energy, manufacturing, security services, utilities, and more.
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FSM Grid is an AI/IoT enabled, omnichannel field service management solution that automates scheduling, routing, work orders and inventory control.
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Crew Control helps field service businesses by organizing their schedules, allowing them to easily adjust for changes due to weather, and collecting all the information they need from their crews.
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An all-in-one employee app that's both powerful, affordable and easy to use, especially for the mobile workforce. Start for free!
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Skimmer is a cloud-based pool service management software which is designed to help pool service businesses paperlessly manage their customers, service stops, routes, technicians, service reports, invoices, parts purchasing, chemical readings and dosages, and more
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Pandell Jobutrax is a cloud-based field service management platform that helps businesses in the energy industry automate ticketing processes. It enables users to create new tickets with details including name, contact information, internal ID, location, and critical comments.
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inFlow Inventory is an all-in-one inventory and order management solution for small and medium businesses. We offer the software to track products, sales, and customers, and also support hardware to help you update your stock levels while you work.
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Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business needs such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting are met through this all-in-one software solution designed for every company, regardless of size and budget
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