Accelo Pricing, Features, Reviews & Comparison of Alternatives

Accelo

Automation software for all Professional Service Businesses

4.38/5 (26 reviews)

Accelo overview

Accelo provides you and your team with a single, easy to use and integrated system to manage the work you do for clients. Best for teams five or more. Accelo is not your ordinary software solution. It was built by former agency owners, for agencies. The combined feedback of thousands of professional service businesses around the world have made the product what it is today. Born in the cloud, you’ll have your business with you wherever you are. Accelo combines the simple and powerful tools that are good for your business, team and clients.

Modules

Clients & Contacts: A powerful yet easy to use client database, that allows you to see all the correspondence, sales, work & invoices with clients, quickly and easily.

Sales & Marketing: Market to your leads & clients and then manage the sales & proposal process - which is fast, easy to use & designed for professional service sales.

Jobs & Projects: Fully featured job tracking & project management, built to handle the flexibility needed by service professionals. Manage projects, budgets, time & tasks with confidence & ease, all in one place.

Issues & Service: Deliver outstanding service & support with an integrated system that allows you to see the complete picture of the client relationship.

Contracts & Retainers: Do you have retainers or service contracts with clients? Cut your billing & reporting hassles with the Contracts & Retainers, which links your work & timesheets to contracts automatically.

Invoices & Payments: Easily create invoices from jobs, service issues, contracts & timesheets - and get paid for the work you actually do! You can also sync invoices to your main accounting package, instantly.

Tasks, Scheduling & Timesheets: Helping you get things done, Accelo has integrated task tracking, project scheduling & timesheets - everything your team need to manage their time, work & deadlines.

Email, Notes & Collaboration: Accelo automatically stores your emails, documents, meeting notes and more directly against the sale, project, service issue or client record, so you can easily find important info.

Client Portal: Provide your clients with realtime, 24/7 access to their own project, contract, service and account info to improve transparency, service levels & help clients help themselves.

Direct Email Marketing Campaigns: Send email campaigns to your clients directly from within Accelo.
www.accelo.com

Pricing

Starting from
$16/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Europe, Germany, United Kingdom

Supported languages

English
Accelo screenshot: Activity StreamIntroducing AcceloAccelo screenshot: Company DashboardAccelo screenshot: Sale DashboardAccelo screenshot: Project DashboardAccelo screenshot: SalesAccelo screenshot: Project OverviewAccelo screenshot: InboxAccelo screenshot: Task BoardAccelo screenshot: Sale Overview

Accelo reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.6
  4.0
  4.3
Rob Laidlaw

Ongoing clever innovation keeps this product fresh

Used daily for 2+ years
Reviewed 2016-11-02
Review Source: GetApp

Accelo solves the problem of double handling data when progressing clients from sales to work in progress and maintaining ongoing work for that client. This saves time and cost... In the past we had to re-enter the contact details from a CRM, after the lead became a client, into a Project Management system, for service delivery, then into a Support tool, to manage ongoing work. A single license with Accelo was cheaper, than other software systems combined.I like that Accelo combines almost all facets of my business in one application. Not only do I get CRM & sales capability, I also get job/task tracking, project management, support ticketing, and billing! There is integration with key third party apps so I rarely have to go anywhere else to run the business. I also like the user community engagement and level of communication to keep informed on product development.

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Craig Harman

Most feature packed project management tool we could find

Used daily for 6-12 months
Reviewed 2016-11-02
Review Source: GetApp

We did an exhaustive search for a project management system, considering both all-in-one and separate integrated applications. Nothing else even came close to the features offered by Accelo. We were able to run our entire business using the software.With Accelo everything is all in the one place: CRM, Email Communication, Project Management, Support Ticketing, Invoicing, Retainers, etc. and it also integrates with our other tools (Xero, MailChimp) and when there isn't an integration there is the API which covers 90% of the product. It's the only product we found that did everything well. Interface is clean and easy to use (although has a bit of a learning curve - mostly due to the HUGE amount of features and multiple ways to get things done). Support is responsive and when something doesn't work they are quick to rectify.

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Ryan Freeman

Good At Lots, Not Great At Anything

Used daily for 1-2 years
Reviewed 2016-11-01
Review Source: GetApp

Accelo is a decent platform that aims high in their feature set, but with mediocre results. We were attracted by the number of integrations available, but some of those have since been removed. I am encouraged by the pace of development, so it's quite possible these features will grow in maturity in the near future.The platform has a number of serviceable solutions that integrate well with each other, and with Google Apps / Gmail. The onboarding options are helpful and support staff are very friendly. The Retainer tool does a decent job of managing recurring tasks and commitments once you figure out how to use it.

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Anonymous

DO NOT SIGNUP

Reviewed 2016-03-11
Review Source: GetApp

This is a classic situation where a software company promises the moon on their website, yet then does not deliver. We have lost data on their platform, had hundreds of bugs, and there is limited or no support for users. It is little surprise that they have such a high 'churn'.The idea of a fully integrated professional service system is attractive. Yet there is no delivery on the promises.

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Joshua Klar

I couldn't function without Accelo, but it still drives me crazy!

Used daily for 1-2 years
Reviewed 2018-07-24
Review Source: GetApp

It has so many features that it's light years ahead of anything else I've tried and I've been through dozens of programs. I'm probably using 10% of the features yet it's still indispensable. I love how I can set different rates for different clients, even the same clients but for different projects. I can fairly easily track my time and send invoices.

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Accelo pricing

Starting from
$16/month
Pricing options
Free trial
Subscription
View Pricing Plans

Users can mix and match different products (sales, projects, service, retainers) or get it all with ServOps. Plans start at $16 per user/month.

ServOps plus: $39 per user/month (billed monthly) or $34 per user/month (billed annually).
ServeOps Premium: $79 per user/month (billed monthly) or $69 per user/month (billed annually).

Try Accelo free. No credit card required, no software to install. There are no setup or cancellation fees. Our team is ready to help you strengthen and simplify your business.

Accelo features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Collaboration Tools
Collaborative Workspace
Drag & Drop Interface
Gantt Charts
Progress Tracking
Project Management
Project Planning
Project Time Tracking
Projections
Task Management
Task Tracking
Third Party Integration
Timesheets

Commenting (79 other apps)
Prioritizing (104 other apps)
Project Tracking (74 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Additional information for Accelo

Key features of Accelo

  • Google Apps integration
  • CRM & client database
  • Project management
  • Time-billing & worklog
  • Invoices & payments module
  • Task and time tracking
  • Xero, Quickbooks & Saasu Accounting Integrations
  • Direct email marketing campaigns
  • Custom workflow & business processes
  • Shared calendar, address book, and tasks
  • Activity & performance reporting
  • Automatic email capture
  • Gantt-charts & forecasting
  • Issue, tickets and support module
  • Contracts & retainers module with renewable templates
  • Scheduling and calendar sync
  • Timesheet reporting
  • Expenses module
  • Email Integration
  • Task Scheduling
  • Ticket Management
View All Features

Benefits

Accelo offers fully integrated solutions for Sales + Project Management + Billing designed specifically for client-facing businesses. From sales opportunities to invoicing, and all the steps in between; Accelo ensures that your work is effectively managed.

Automatic Email Tracking

Are critical sales & project emails scattered in multiple inboxes? Accelo automatically captures all client emails, storing them centrally where your whole team can find & use them.

Powerful Workflow & Business Processes

No two clients or projects are the same, but without a system & processes, things can go very wrong. Accelo gives you a powerful, flexible & easy to use tool to bring order to chaos.

Google Apps & Exchange Integration

With Accelo, you can sync your contacts, appointments, tasks and more with Google Apps or Exchange, so you and your team can keep using the tools they are familiar with.

Dynamic Scheduling & Timesheets

Still juggling team and project schedules in Excel? Accelo updates schedules automatically when estimates or deadlines change.

Social Integrations

There are many more ways for your team to work with clients these days. Accelo is integrated with Twitter & LinkedIn, allowing you to use social platforms to deliver great service.

Secure & Easy to Use

All access to Accelo is encrypted, so you can be confident your information and access is safe and secure. Being browser based, Accelo is also very easy to use.

Real Time Reporting

As a real-time, collaborative environment, you can instantly see business performance across clients, projects, teams and more, either through dashboards or detailed analytical exports.