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Accelo Pricing, Features, Reviews and Alternatives

Accelo product overview

Price starts from

24

/user

Per month

What is Accelo?

Accelo is an end-to-end cloud-based platform that manages all aspects of client work delivery, from prospect to payment, including sales, projects, tickets, retainers, timesheets, resourcing and more, regardless of where you are. With an emphasis on time and money, the client work management platform gives you a holistic view of your most up-to-date business data and financial performance.

Key benefits of using Accelo

- Profitable client work
- Truly client-centric
- Visibility & confidence
- Automation & integration
- Productivity & efficiency

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
FAQs/Forum
Phone Support
Email/Help Desk

Training options

Webinars
Live Online
Videos
Documentation

Accelo pricing information

Value for money

4.3

/5

145

Starting from

24

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Accelo features

Functionality

4.4

/5

145

Total features

200

26 categories

Most valued features by users

Task Management
Collaboration Tools
Task Progress Tracking
Projections
Prioritization
Reporting & Statistics
Alerts/Notifications
Activity Dashboard

Functionality contenders

Accelo users reviews

Overall Rating

4.5

/5

145

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.49/10
Rating distribution

5

4

3

2

1

88

45

7

2

3

Pros
All of our team can interface and contribute seamlessly at any stage of the project. The price point is perfect and the Accelo support has been amazing.
The platform itself is super easy to setup, easy to use, and seamless to navigate. I haven't even unlocked this applications full potential yet, I can't wait.
I use this everyday and I love when our company transferred over to this software. We are so much more organized and work better as a team within this program.
Cons
We have lost data on their platform, had hundreds of bugs, and there is limited or no support for users. It is little surprise that they have such a high 'churn.
The offering is convoluted and they offer no training. Staff are rude when you ask for support.
I hate that one has to pay for customer support.

Overall rating contenders

Overall Rating

Problem solver

Reviewed 10 months ago

Transcript

Kimberly D.: Hi, I'm Kimberly. I am a CEO. My one to five rating for Accelo is two and for more ratings...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Best CRM!

Reviewed 3 years ago

We've centralized several different services into a single place with Accelo streamlining our work and eliminating loss of data.

Pros

Ease of use, completely customizable, thoughtful and useful features!

Cons

I wish I would have found it so much earlier than I did!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Accelo is the perfect tool for our projects

Reviewed a month ago

Accelo is used to manage the whole project lifecycle, from creating tasks and allocating them to team members to tracking time and expenses. This program is great since it allows us to organize all of our customer information in one place, including notes, invoices, payments, and open tasks. When used together with other applications, such as Xero, Salesforce's sales cloud, PayPal, MailChimp, and social media platforms, it allows for optimal project growth.

Pros

I appreciate how flexible it is, since we are able to make changes to things like invoicing, branding, reports, and marketing campaign templates. It offers a full invoicing section where we can make our own invoices and modify existing ones, as well as invoice online and connect to Xero. The Gantt chart allows us to see the status of each work and the amount of time it takes in real time, and it makes it easy to create, assign, and track tasks for team members.

Cons

All of the software's modules have received glowing recommendations from the many departments that have used them. This is because the software is user-friendly and straightforward, easily adjusting to the specific requirements of each business and each project.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Run away! Terrible quality updates and the worst customer service. False advertising of integrations

Reviewed 6 years ago

The first reason we chose AffinityLive, now Accelo due to what was a great set of tutorials and video demos. We requested a live demo as they offer on their site however we we're keen to do a live demo and paid for a single subscription for a month so we could start trialling it until our request for a demo was requested. The front line tech I spoke to said I was ineligable for a demo as I had already...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Daniel was obviously quite upset when he wrote this review. Unfortunately, it didn't represent reality at the time or since. Daniel's claim re: continuing to charge him and take payment after cancellation is mistaken, which he subsequently admitted: "My apologies, we're using Xero and it had lined up a debit with Accelo instead of the correct payment." Daniel's claim re: the CEO issuing threats...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Helps me stay on top of things and simplify my workload

Reviewed 3 months ago

Accelo helps me keep track of existing projects and give assignments to the right people. What I like most about it is how easy it is to see what the current status is at any given time. Having access to our company's email is a benefit to us as well, since we use the email integration.

Pros

One of the nicest features is the ability to attach email threads to specific clients or projects inside a company. In our previous program, we had to duplicate task lists and pray we didn't mess anything up by not being able to create project templates.

Cons

To have a good overview of the billing dashboard, you presently have to rely on the usage of filters, which isn't enough. At a glance, I'd want to know if an invoice has been delivered, received, and paid. The mobile app comes in second, but it falls well short of the online version in terms of functionality and is in desperate need of some love and care.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Opitimized and Automated our Workflow

Reviewed 2 years ago

Automated our business process from sale, to project, to billing. All of our team can interface and contribute seamlessly at any stage of the project. The price point is perfect and the Accelo support has been amazing.

Pros

We switched to Accelo after using other inferior products for 18 years. We have been pleased with the front-to-back automation that is now seamlessly running critical portions of our business. With Accelo, we have been able to place several business functions on one platform, where before, we had to use several products to accomplish the same thing - with little or no automation. We are now more...

Cons

We love the software. As others have stated, we wish that we had been using it years ago.

Accelo FAQs and common questions

Q. What type of pricing plans does Accelo offer?

Accelo has the following pricing plans:
Starting from: $24.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Accelo?

Accelo has the following typical customers:
Freelancers, Small Business


Q. What languages does Accelo support?

Accelo supports the following languages:
English


Q. Does Accelo support mobile devices?

Accelo supports the following devices:
Android, iPad, iPhone


Q. Does Accelo offer an API?

Yes, Accelo has an API available for use.


Q. What other apps does Accelo integrate with?

Accelo integrates with the following applications:
Authorize.Net, Microsoft Outlook, PayPal, Google Analytics 360, Jira, Zapier, Gusto, QuickBooks Online Advanced, Expensify, Google Workspace, Google Drive, Twitter, Stripe, Salesforce Sales Cloud, Microsoft 365, Kaseya VSA, NinjaOne, Quickbooks Online, Google Calendar, Mailchimp, Ignition, Microsoft Power BI, Xero, HubSpot CRM, ConnectWise Cybersecurity Management, Zendesk


Q. What level of support does Accelo offer?

Accelo offers the following support options:
Chat, Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk

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