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RepairShopr Logo

CRM software for managing repair shops and POS transactions

Table of Contents

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RepairShopr - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

RepairShopr overview

What is RepairShopr?

RepairShopr helps repair shops, plumbing agencies, painting contractors, HVAC services, and other businesses streamline invoicing, marketing, CRM, ticketing, and point of sale (POS) operations via a unified portal. The platform includes a self-service portal, which lets customers view and check invoices and service status and approve or decline repair estimates. RepairShopr allows organizations to take notes, maintain a contact database, monitor customer credits, generate barcodes, and store invoices and billing summaries for reference. Administrators can automatically calculate repair costs and handle multiple cash registers. Teams can also utilize the inventory management functionality to track returns and multiple batches and view vendor details.

Who uses RepairShopr?

By industry, RepairShopr reviewers are most commonly professionals in information technology and services (34%). The most frequent use case for RepairShopr cited by reviewers is billing and invoicing (67% of reviewers).

What do users say about RepairShopr pricing?

Most reviewers indicate that RepairShopr provides good value for money with reasonable pricing and many integrations. They appreciate the affordable options, though some users report invoice limits and a few find certain plans too expensive.

Starting price

59.99flat rate /
per month

Alternatives

with better value for money


Pros & Cons

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Verified reviewer profile picture
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Efficiency

Categorization

Automation

RepairShopr’s user interface

Ease of use rating:

RepairShopr pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(12)
3-4(22)
5(93)

What do users say about RepairShopr?

Reviewers indicate that RepairShopr offers a wide range of features for repair businesses, including inventory management, invoicing, and customer communication, which they find highly customizable and time-saving. They appreciate frequent updates, strong integrations with third-party tools, and the ability to automate workflows, though some feel certain features are buried or not fully developed, and report occasional bugs or quirks.

Users say the pricing is generally reasonable and delivers good value, but some mention costs can add up with more users. They report mixed experiences with customer support, noting helpful responses for some but slow or unresponsive service for others.

Select to learn more


Who uses RepairShopr?

Based on 127 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Computer Hardware
Computer Networking
Retail
Others

Use cases

Billing and Invoicing
Field Service Management
Ticketing
Point of Sale
CRM

RepairShopr's key features

Most critical features, based on insights from RepairShopr users:

Contact management
Mobile access
Lead management
Scheduling
Knowledge base management

All RepairShopr features

Features rating:

Interaction tracking
Email marketing
Repair tickets
Inventory management
Invoice creation
Invoice history
Payment processing
Service history
Online invoicing
CRM
Contact database
Web-based deployment
Billing & invoicing
Barcode/Ticket scanning
Work order management
Online time clock
Ordering automation
Payment collection in the field
Multi-Store
Point of sale (pos)
Barcode/Label management
Pricing management
Quotes/Estimates
Referral tracking
Repair tracking
Retail pos
Returns management
Routing
Sales reports
Segmentation
Self service portal
Service level agreement (sla) management
Supplier management
Technician management
Wholesaler Management
Catalog management
Commission management
Contract/License management
Customer accounts
Customer database
Customer history
Customer management
Customer portal
Discount management
Dispatch management
Document storage
eCommerce management
Electronic signature
Email management
Estimating
Intake management
Internal chat integration
Inventory tracking
Job management
Lead generation
Maintenance scheduling
Marketing automation
Mobile app
Multi-Channel communication
Multi-Location

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59.99

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RepairShopr pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

59.99

Per month

Features included:

  • 1 User Account
  • Cash Register
  • Integrated Payments
  • Job Timer
  • One Location
  • Outbound Emails
  • Recurrent Invoicing
  • Reports & Estimates
  • SMS Per Month
  • Snailmail
  • Up to 75 Invoices

Repair shop

119.99

Per month

Features included:

  • 10 User Accounts
  • Cash Register
  • Customer Portal
  • Field Jobs
  • Integrated Payments
  • Job Timer
  • One Location
  • Outbound Emails
  • Point of Sale
  • Recurrent Invoicing
  • Reports & Estimates
  • SMS Per Month
  • Snailmail
  • Unlimited Invoices
  • Website Integration

Big Chain

119.99

Per month

Features included:

  • 10 User Accounts
  • 1+ Locations
  • Cash Register
  • Customer Portal
  • Field Jobs
  • Integrated Payments
  • Job Timer
  • Outbound Emails
  • Point of Sale
  • Recurrent Invoicing
  • Reports & Estimates
  • SMS Per Month
  • Snailmail
  • Unlimited Invoices
  • Website Integration

User opinions about RepairShopr price and value

Value for money rating:

Of 23 reviews that provide robust commentary on RepairShopr's price and value, 83% mention it in a positive light.

Most reviewers indicate that RepairShopr offers good value for money, with a reasonable price and a wide range of features. They appreciate the affordability and the extensive integrations with other tools like RMM, accounting software, and PBX. Users think the free version is beneficial for those with limited needs, though it has restrictions on the number of tickets. Some reviewers feel the software's marketr component justifies the monthly cost by generating return business. However, some users report that the mid-level pricing plan's invoice limit is a drawback, and a few find the software too expensive.

, and

To see what individual users think of RepairShopr's cost and value, check out the review excerpts below.

“The price is better than almost all of the rest, and it has integrations with RMM tools, accounting software, PBX, and a dozen or so more products. ”
SP

Steve P.

Senior Cloud Solutions Specialist

“The marketr component easily generates enough return business to cover the monthly cost.”
DR

Dave R.

“I also didn't like the invoice limit on the mid-level pricing.”
SB

Seby B.

Owner

RepairShopr integrations (30)

Integrations rated by users

We looked at 127 user reviews to identify which products are mentioned as RepairShopr integrations and how users feel about them.

Mailchimp logo
Mailchimp

Integration rating: 4.0 (1)

RepairShopr customer support

What do users say about RepairShopr customer support?

Customer support rating:

We analyzed 36 verified user reviews to identify positive and negative aspects of RepairShopr customer support.

Widespread user sentiment highlights fast, same-day responses and helpful support staff who resolve issues quickly.

A significant portion of users appreciate knowledgeable, friendly support teams and frequent communication during problem resolution.

A limited number of users report slow or unresponsive support, with some issues taking months to resolve or not being addressed at all.

Support options

Chat
Faqs/forum
Phone support

Training options

Webinars
Documentation
Live online

To see what individual users say about RepairShopr's customer support, check out the review snippets below.

“the whole system is so easily customised and my whole website is now built around the contact forms that create an instant ticket even when a customer simply asks for a price for a repair I can now send an immediate estimate without ever having to fill out any forms myself - this software saves me a massive amount of time and wouldn't be without it - the support get back to you same day with an answer and are really helpful - I wish everything worked like this - makes my life so much easier thank you Repairshopr I cannot praise you enough”

gl

gary l.

owner

“Another thing we take into consideration is the promptness on the support department to handle issues or provide assistance on questions/concerns we have and your team has been excellent! ”

LJ

Lee J.

Owner

“The customer support is poor with very long response times If you hit on an issue that is broken we often do not get a response at all.”

TN

Timothy N.

Founder/CEO

RepairShopr FAQs

Q. What type of pricing plans does RepairShopr offer?

RepairShopr has the following pricing plans:
Starting from: $59.99/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of RepairShopr?

RepairShopr has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does RepairShopr support?

RepairShopr supports the following languages:
English


Q. Does RepairShopr support mobile devices?

RepairShopr supports the following devices:
Android, iPad, iPhone


Q. Does RepairShopr offer an API?

No, RepairShopr does not have an API available.


Q. What other apps does RepairShopr integrate with?

RepairShopr integrates with the following applications:
authorize.net, WooCommerce, PayPal, Dropbox Business, Worldpay for Enterprise, Formstack Forms, TeamViewer, Zapier, Square Payments, Microsoft Teams, N-central, Flowroute , Descartes ShipRush, Stripe, ShipStation, IT Glue, Domo, Slack, Microsoft 365, Google Calendar, Mailchimp, Twilio, Xero, Toggl Track


Q. What level of support does RepairShopr offer?

RepairShopr offers the following support options:
Chat, FAQs/Forum, Phone Support

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