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WalkMe Logo

Transform the User Experience

Table of Contents

WalkMe - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

WalkMe overview

What is WalkMe?

WalkMe's DAP enables the creation of interactive on-screen sequences that guide and engage users throughout any digital experience. Powered by AI and machine learning, WalkMe's context-intelligent algorithm ensures that the right users receive the right information exactly at the moment of need. With WalkMe, employees are more efficient and productive, and businesses enjoy the full value of their digital assets. WalkMe is used globally by 2,000 enterprises including many Fortune 500 companies.

Starting price

Alternatives

with better value for money


Pros & Cons

Verified reviewer profile picture

Training and Learning Curve

User Engagement

Setup

Features

WalkMe’s user interface

Ease of use rating:

WalkMe pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(24)
5(37)

What do users say about WalkMe?

It helps prevent us from being overwhelmed with the same monotonous questions on a daily basis.

Select to learn more


Who uses WalkMe?

Based on 63 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Computer Software
Hospital & Health Care
Retail
Law Practice
Others

Use cases

Digital Adoption Platform
Customer Service
Customer Experience
Onboarding
Training

WalkMe's key features

Most critical features, based on insights from WalkMe users:

Self Service Tools
Audience targeting
Content creation
In-App Training
Launch Management
User onboarding
Contextual guidance

All WalkMe features

Features rating:

Activity dashboard
Activity tracking
AI copilot
Alerts/Escalation
Alerts/Notifications
API
Asset categorization
Asset library
Asynchronous learning
Audience targeting
Behavior tracking
Blended learning
Built-in lms
Certification & licensing
Churn management
Communication management
Compliance management
Contact management
Content creation
Content library
Content management
Contextual guidance
Corporate/Business
Course management
CRM
Customer database
Customer experience management
Customer segmentation
Customizable branding
Customizable fields
Customizable reports
Customizable templates
Dashboard
Data import/export
Data quality control
Data security
Document management
Employee handbook
Employee onboarding
Engagement tracking
Event triggered actions
Feedback management
Gamification
In-App Training
Interactive content
Knowledge base management
Knowledge management
Launch Management
Lead management
Learning management
Learning paths/tracks
Live chat
Mobile access
Mobile learning
Modeling & simulation
Monitoring
Multi-Channel data collection
Multi-Language
Orientation workflow management
Performance metrics
Predictive analytics
Progress tracking
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time notifications
Reporting/Analytics
Reporting & statistics
Rich text editor
Search/Filter
Segmentation
Self-paced learning
Self service portal
Self Service Tools
Single sign on
Support ticket management
Survey/Poll management
Surveys & feedback
Task management
Third-Party integrations
Training companies
Training management
Trend analysis
User onboarding
Visitor tracking
Visual analytics
Widgets
Workflow management

WalkMe alternatives

WalkMe logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Connecteam logo
visit website

Starting from

29

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
monday.com logo
visit website

Starting from

9

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
360Learning logo

Starting from

8

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

WalkMe pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

WalkMe for employees

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • in-app guidance
  • Training
  • Onboarding
  • WalkMeX Contextual AI Assistance
  • Data & Analytics
  • Action & Experience
  • Insights
  • Flow Analytics
  • Custom Dashboards
  • Reports
  • Activity Board
  • Integration Center
  • UI Intelligence
  • WalkMe Content & Guidance
  • Theming
  • Editor
  • WalkMe Menu (for Web, Mobile, Desktop)
  • Workflow Accelerators
  • Solutions Gallery
  • Content Manager
  • ActionBot
  • Surveys
  • Stories
  • Localization
  • Branding and White-Labeling
  • Personalization and Segmentation
  • Builder Assistant

WalkMe for customers

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • WalkMe Content & Guidance
  • in-app guidance
  • Training
  • Stories
  • Surveys
  • Theming
  • Editor
  • WalkMe Menu (for Web, Mobile, Desktop)
  • WalkMeX Contextual AI Assistance
  • Action & Experience
  • Activity Board
  • Workflow Accelerators
  • ActionBot
  • Onboarding
  • Custom Dashboards
  • Branding and White-Labeling
  • Builder Assistant
  • Data & Analytics
  • Flow Analytics
  • Integration Center
  • UI Intelligence
  • Content Manager
  • Localization
  • Personalization and Segmentation
  • Reports
  • Solutions Gallery
  • Insights

User opinions about WalkMe price and value

Value for money rating:

To see what individual users think of WalkMe's price and value, check out the review snippets below.

“It helps prevent us from being overwhelmed with the same monotonous questions on a daily basis.”
BS

Brion S.

Lead Product and Design Manager

“We used it to make an existing software experience much better for the end user and it delivered for us.”
CL

Carlo L.

Health Information Systems Educator

WalkMe integrations (70)

Integrations rated by users

We looked at 63 user reviews to identify which products are mentioned as WalkMe integrations and how users feel about them.

Integration rating: 1.0 (1)

WalkMe support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
FAQs/Forum
Phone Support
Email/Help Desk
Chat
Knowledge Base

Training options

Webinars
In Person
Documentation
Videos
Live Online

WalkMe FAQs

Related categories