Fantastic customer service - very responsive to any need. We had a couple of issues which have been solved pretty smoothly thanks to them.
One of the best product which allow tracking user interaction with the application. Easy integration with frontend and backend (nodeJS) projects.
It is very easy to visualize and read on the screen the data exhibit. And it has a great set of filters and options to display and configure your own insights and reports.
I found the interface hard to use at first. Also it was really annoying the lack of options to easily create "Read only" dashboards.
Quite heavy to understand, not always very simple. Too much fonctionnality and no real segmentation.