Centralpoint Reviews

Centralpoint has a ton of pre-built features and is able to source data from many different locations. The search is quick and can be used to filter data sets.

It can be overwhelming since there are so many different modules.

Pros: We have been using Central Point for several years. It works very well out of the box, but it can be customized to meet your needs. There is excellent support from the vendor. They are constantly helping us get maximum benefit from the system. We connect to both DB2 and MS/SQL databases with no problem. Their code is well maintained - they push updates on a regular basis that increases functionality.

You have to be organized in order to use the system to its fullest potential. It took us a while to figure that out.

A lot of pre-established modules for specific functions that can be customized as needed. It's nice to be able to take advantage of upgrades or programming that benefit numerous clients and that the options and programming evolve with the industry trends.

While I find CentralPoint pretty user-friendly, I can see how some individuals without much experience in managing web content could struggle some with making their own customizations or building certain types of content.

CentralPoint is a very solid product with extensive features and modules. The system allows us to handle multiple affiliates or audiences on a single platform and as a result we require fewer resources to support our websites. Although CentralPoint has many options for basic department end users it is very easy to create logins and train how to update their specific pages. Support is excellent and Oxcyon provides an issue tracking system. We are a large healthcare system with many requests. All are answered and resolved quickly. I can think of nothing we have asked for that has not been accommodated.

There are many features which can be overwhelming. Certain modules need to be modernized and made easier for the user.

Centralpoint incorporates everything electronically: our website, our documents, workflow, etc. We are still in the design/setup phase, but everyone there has been so accommodating with everything that we ask.

No cons were added to this review

Ability to add and link technical documentation to products, applications, markets, technical support information maintaining continuity

Periodic system updates