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Google Drive Logo

Cloud storage and backup for files, photos, docs, and more

Table of Contents

Google Drive - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Google Drive overview

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Based on 28368 verified user reviews

What is Google Drive?

Google Drive is a cloud storage solution offering key features such as document storage, secure data storage, file sharing, document management, access controls, and mobile access, among others.

Who uses Google Drive?

Reviews for Google Drive come from a wide variety of industries, including education management (7% of reviewers), computer software (7%), and information technology and services (6%). The most frequent use case for Google Drive cited by reviewers is cloud storage (73% of reviewers).

What do users say about Google Drive pricing?

Most reviewers indicate that Google Drive offers good value for money, especially appreciating the generous free storage and affordable paid plans. Some reviewers feel the free storage fills quickly and premium plans can be costly for larger needs.

What are the most popular integrations for Google Drive?

The Google Drive integrations most frequently cited by reviewers are: Google Docs (a document management product rated 4.8 out of 5 for its integration with Google Drive), Google Sheets (a spreadsheet product, 4.8), and Gmail (an email management product, 4.8).

Starting price

7per user /
per month

Alternatives

with better value for money


Pros & Cons

Collaboration

Accessibility

Retrieval

Categorization

Transfers

Limitations

Google Drive’s user interface

Ease of use rating:

Google Drive pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(59)
3-4(5,866)
5(22,443)

What do users say about Google Drive?

Users report Google Drive is valued for its easy file sharing, real-time collaboration, and accessible cloud storage from any device. They find it effective for organizing documents, photos, and projects, with strong integration across Google services and compatibility with various file types. They appreciate the generous free storage and the ability to manage files on both desktop and mobile platforms.

Reviewers indicate the interface is generally intuitive and user-friendly, though some mention a learning curve for advanced features or when switching from other software. They note occasional limitations in customization and advanced editing compared to alternatives, but overall find it reliable and convenient.

Select to learn more


Who uses Google Drive?

Based on 28,368 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Education Management
Computer Software
Information Technology and Services
Marketing and Advertising
Others

Use cases

Cloud Storage
File Sharing
Document Management
Content Collaboration
Remote Work

Google Drive's key features

GetApp's analysis of 1,740 verified user reviews collected between July 2021 and January 2025 identifies Google Drive's most critical features and summarizes user sentiment about those features.

Document storage

Reviewers appreciate Google Drive's document storage capabilities for its ample free storage space, ease of organization with folders and subfolders, and robust search functionality. They find it valuable for storing various file types, including documents, images, and videos, and highlight the convenience of accessing stored documents from any device. Users also note the benefit of secure data centers and the ability to share stored documents easily with others. Of the 874 Google Drive users who gave detailed accounts of their use of Document Storage, 99% rated this feature as important or highly important.

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“I am University Lecturer and also graphic design instructor. I teach graphic design online on a famous web portal. I use to save all my graphic design documents on Google drive. Later I can share it with student by link and as well as by email. ”
HK

Hassan K.

Lecturer

“The best in the business from a safety perspective as well as virus protection. I continue to buy more storage as our mobiles, laptops and all USB devices are uploaded and backed up on the drive. We no longer put any company information on our drives, its all on the Google Drive as we can access it while travelling.”
GP

Geniene P.

CEO


Secure data storage

Users report that Google Drive's secure data storage is highly valued for its robust security measures, including encryption in transit and at rest, and two-factor authentication. They appreciate the reliability and availability of accessing files from anywhere without worrying about data loss. Reviewers also highlight the ability to control access permissions, ensuring that only authorized individuals can view or edit sensitive information. Of the 533 Google Drive users who gave detailed accounts of their use of Secure Data Storage, 97% rated this feature as important or highly important.

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“Secure data storage also helps to improve the reliability and availability of Google Drive. Users can access their files and documents at any time from anywhere in the world, without having to worry about data loss or corruption. This is especially important for users who need to access their files on the go or collaborate with colleagues in different locations.”
OG

Ochirukh G.

Software Engineer Developer

“I like Secure Data Storage in Google Drive because it allows us users to control who has access to files and folders, making it simple to share information with specific individuals, companies and organizations.”
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Olden F.

Freelancer


File sharing

Reviewers indicate that Google Drive's file sharing capabilities are easy and intuitive, allowing users to share files and folders with specific individuals or groups. They appreciate the ability to set different access levels, such as view-only, comment, or edit permissions, which enhances collaboration and security. Users also value the convenience of sharing large files via links and the seamless integration with Gmail for efficient file sharing. Of the 1,056 Google Drive users who gave detailed accounts of their use of File Sharing, 97% rated this feature as important or highly important.

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“You can share your files with your colleagues by using file sharing features that are provided in Google Drive. You can also arrange different level permissions to different colleagues. Moreover, you can collaborate on documents with other users in real time.”
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Berkan D.

Lead Engineer

“File sharing is easy and intuitive since you right-click the file/document/folder you want to share and add the email addresses of the persons you would like to grant access to. The ability to determine the granularity of access i.e. if it's view only, comment only, or edit permissions is crucial when collaborating with remote teams. Sometimes you want to share content without allowing unnecessary modifications to the content.”
BM

Benson M.

Analyst


Document management

Users find Google Drive's document management capabilities helpful for organizing and categorizing files into folders, making it easy to locate and manage documents. They appreciate the search functionality and the ability to track changes and maintain version history. Reviewers also highlight the ease of sharing documents with specific permissions, which improves collaboration and ensures that documents are always up-to-date. Of the 557 Google Drive users who gave detailed accounts of their use of Document Management, 95% rated this feature as important or highly important.

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“It helps me to properly categorized my project documents and files according to priority and criticality. It also ensures only certain users have access to the documents. ”
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Siew K.

Supplier Quality Engineer

“Google drives provides a nice tool and opportunity to manage different types of documents that need to be stored and share with other people. It also allows to track changes and identify the person that has done modified a file. ”
MM

Maria M.

Donor Services Coordinator


Access controls/permissions

Reviewers appreciate Google Drive's access controls and permissions, allowing them to set different levels of access for individuals or groups. They find it easy to manage who can view, edit, or comment on files, which enhances security and collaboration. Users also value the ability to change permissions at any time and set expiration dates for access, ensuring that files are only available for a set period. Of the 762 Google Drive users who gave detailed accounts of their use of Access Controls/Permissions, 94% rated this feature as important or highly important.

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“I like to set expiration dates for access, ensuring files are only available for a set time. Plus, you can track changes, seeing who made edits and when, which is perfect for team collaborations.”
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Afsheen A.

Owner

“I've clicked on many links that lead to different Google Docs. They allow me to do various different things. I've used Google to share documents with many people, but only allow one of those people to edit. It allows me to individually change each person's status with who it is shared to (edit, comment, view) with ease. As long as you know their Google information, it's a piece of cake.”
NM

Noah M.

Creative Mind


Mobile access

Users report that Google Drive's mobile access is highly convenient, allowing them to view, edit, and share files from their smartphones or tablets. They appreciate the seamless synchronization across devices and the ability to access documents on-the-go. Reviewers also highlight the user-friendly mobile app, which provides all essential capabilities and ensures that important files are always accessible, even offline. Of the 529 Google Drive users who gave detailed accounts of their use of Mobile Access, 92% rated this feature as important or highly important.

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“I like that anyone with an internet connection may view their files from anywhere via Google Drive's Mobile Access. The Google Drive app's ability to sync users' devices makes it possible for them to access all of their documents and data from any device as long as they can sign into Google. This is another feature I like.”
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Tinotenda D.

Tutor

“This is what I like about google drive, it is accessible on all gadgets available especially phones. Mobile access is the most convenient way to access our files through Google Drive. We do not want to bring our heavy laptops or tablets along with us anywhere we go. Mobile Access helps us to quickly and easily see what is on our documents using one hand and a few taps on our mobile phones. ”
NJ

Nina J.

Student


All Google Drive features

Features rating:

Real-Time data
Data security
Document editing
Content management
Data import/export
Data synchronization
File transfer
Search/Filter
Project management
Real time synchronization
Drag & drop
Collaboration tools
Automatic backup
Role-Based permissions
Content library
Remote access/control
Task management
Real time editing
Full text search
Commenting/Notes
Data storage management
HIPAA compliant
Multi-Device support
Authentication
Two-Factor authentication
Document capture
SSL security
Email management
Encryption
Data recovery
Offline access
Document automation
Alerts/Notifications
Third-Party integrations
Content publishing options
Workflow management
Monitoring
Activity tracking
Optical character recognition
Version control
Cloud computing
API
Electronic signature
Document classification
Messaging
Tagging
Multi-Language
Live chat

Google Drive awards

Google Drive alternatives

Google Drive logo

Starting from

7

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Docusign logo
visit website

Starting from

15

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Wrike logo
visit website

Starting from

10

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Bitrix24 logo
visit website

Starting from

61

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Google Drive pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Business Starter

7

/user

Per month

Features included:

  • 100 Participant Video Meetings
  • Custom Secure Email
  • Essential security controls
  • Standard Support
  • AI Assistant
  • Digital Whiteboarding
  • Phishing/Spam Protection

Business Standard

14

/user

Per month

Features included:

  • 150 Participant Video Meetings
  • Appointment Booking Pages
  • Meeting Recordings
  • Target Audience Sharing
  • eSignature with Docs and PDFs
  • Google Workspace Migrate tool

Business Plus

22

/user

Per month

Features included:

  • 500 Participant Video Meetings + Recording
  • Attendance Tracking
  • Enhanced Security
  • LDAP
  • Vault
  • Endpoint Management
  • Privacy Protection

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Meetings up to 1000 Participants
  • Live Streaming
  • Enhanced Support
  • Data Loss Prevention
  • Security Center
  • S/MIME Encryption
  • Data Regions
  • Compliance Controls

User opinions about Google Drive price and value

Value for money rating:

Of 314 reviews that provide robust commentary on Google Drive's price and value, 81% mention it in a positive light.

Most reviewers indicate that Google Drive offers good value for money, particularly highlighting the generous 15GB of free storage available with a Google account. They appreciate the affordability of the paid plans, which provide additional storage at reasonable prices. Users find the ability to easily upgrade storage plans to meet their needs beneficial, and they value the integration with other Google services, which enhances overall functionality and convenience.

Some reviewers feel that the free storage capacity can be quickly exhausted, especially when considering that it includes data from other Google services like Gmail and Google Photos. They mention that the cost of additional storage can be relatively high compared to some competitors, and the need for frequent upgrades can be a drawback for those with extensive storage needs. Users also note that while the free version is sufficient for personal use, larger enterprises may find the cost of premium plans steep. Despite these concerns, many users still find Google Drive to be a cost-effective solution for their storage and organizational needs.

, and

To see what individual users think of Google Drive's cost and value, check out the review excerpts below.

“With Google drive i can organize my work and projects in short time, save documents, photos ,video , the basic version is free, but if you need more space Giga you can pay a cheap fee each year.”
aR

andrea R.

manager

“however, the best part about it is that it is completely free for individual users, you get 15GB worth of storage space just for signing up and business users can add extra storage at reasonable pricing.”
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Bed K.

Managing Director

“The free 15GB can be quickly filled up with old emails which can be hard to delete because no one wants to loose data and therefore you will be forced to upgrade to the paid version sooner or later - which not everyone can afford.”
CI

Clarion I.

Software Consultant

Google Drive integrations (1,460)

Integrations rated by users

We looked at 28,368 user reviews to identify which products are mentioned as Google Drive integrations and how users feel about them.

Google Docs logo
Google Docs

Integration rating: 4.8 (289)

This is where all my documents are created and edited, and it's free! Everything is automatically saved as you work, so you never have to worry about losing your work. It seamlessly switches from phone to computer and back as needed.

we can access documents created using Google Docs directly at one place Google Drive, also any docs file uploaded in Google Drive can be edited using Google Docs directly from Google Drive, which makes it faster and easier to use.

Docs and Drive go hand in hand, since Drive acts as a type of parent application to support Docs, even though they can be used independently of one another or combined in various ways.

Most of the files created in google drive end up being documents for me as a student, and they are opened in google drive. These can be accessed from any device.

Excellent integrating with Google Docs and any other Google related applications. And everything is stored under my Google account.

I create documents for my business, I also create and design journals so having this integrated with google drive is a plus for me

It's so easy to navigate where are the documents that you've made because it is automatically synced in your Google Drive account

Very ease to add my documents to drive and I dont have to worry about my data being breached and dont have to worry about spam.

Drive is our document management software so the files need to be accessible and they are with the direct opening within Drive

It's very important because I use Google Docs rather than Word and it integrates flawlessly and saves my work automatically.

I create and edit documents in Google Docs, and store and share them through Google Drive so my team can collaborate easily.

Easy to find document as it is linked and able to retrieve quickly. No delays in opening another software or login needed

The integration of Google Docs with Google Drive and vice versa allows me to be more agile in my daily processes.

Google Docs is more than a writing tool it’s the command center for my content, communication, and collaboration.

Because I write frequently and I need some place to store what I write and google drive does this automatically

I create every document with this, and I save them in drive to access, improve, edit, update, and share later.

Using google drive and google docs together, I can record written things and leave them stored in google drive.

As it's a very easy way to write text with other users and you have access to this file directly in your phone

It makes it super easy for me to create notes as I know they are backed up and synchronised automatically.

Google docs allows all team members to contribute across multiple platforms quickly and efficiently.

AS

Aimee S.

Owner Operator

1/20

Integration rating: 4.9 (165)

This is where all my spreadsheets are created and edited, and it's free! Everything is automatically saved as you work, so you never have to worry about losing your work. It seamlessly switches from phone to computer and back as needed.

Happens to similar to the Microsoft Office Suite ( probably the defacto software for working on Spreadsheets , Documents Presentations. Et al. ) However keeping with our preference for open source, ties in well with Libre Office.

As my education progresses into college-level, sheets is being used more commonly by students and professors as a way to track and calculate lots of data at once. Spreadsheets are stored in google drive.

I use Google Sheets within Google Drive to maintain shared billing and tracking spreadsheets. The integration allows our team to work collaboratively, ensuring everything stays organized and up to date.

same way as Google Docs, it makes it easy to use .xlsx or any sheet files directly from Google Drive we do not need to navigate to Google Sheets to use it. Thus it saves lots of our time.

Homeschooling assignment for my kids are saved and completed through their school-related Google accounts and shared easily with their teachers.

I use Microsoft Excel but then I realise and came to know like Google has Google sheets and after that I never look back to the Microsoft Excel.

Most my spread sheets are created on google sheets and kept on my google drive so other people in department can access or edit too remotely.

It helps me stay organized and have information available from google forms. I can also integrate it with google slide to display charts.

It has all the functions of Excel, but you have it uploaded to the network and you can view it from any device. 100% recommendable

It's very important because I use Google Sheets rather than Excel and it integrates flawlessly and saves my work automatically.

It's so easy to navigate where are the sheets that you've made because it is automatically synced in your Google Drive account

The integration of Google Sheets with Google Drive and vice versa allows me to be more agile in my daily processes.

I can create a spreadsheet from google drive on Google Sheets in whatever shared drives or a folder in my own drive.

I create every spreadsheet with this, and I save them in drive to access, improve, edit, update, and share later.

I can access my budget/grocery sheet on my phone and can make adjustments that I know will automatically be saved.

It allows me to transfer spreadsheets I've created for time management in a designated area inside Google drive.

It's important since I work with data bases and using Drive you have access to these files from any device

Use it daily and in conjunction with other google drive software, especially google forms.

As we inherit the data from the sheets stored on remote locations and is really helpful.

AS

Aimee S.

Owner Operator

1/20
Gmail logo
Gmail

Integration rating: 4.9 (108)

Mail attachments can be directly stored at Google Drive, so we do need to first download it locally and then we again need to upload it to Google Drive to share it with someone or to take the backup, it automatically does this set of work for us.

All Googles products are integrated into one another, so it makes it easy to use and everything is in one place. I can share documents and different files with a few clics because my email account is with Gmail. Real simple!

Gmail is important to Drive for being the liaison between collaborators/files, etc., and is handy for being able to remember and access links that takes everybody back to Drive.

Providing links for clients to download their assets as well as grabbing marketing material zips without ever having to open Google Drive

I don't need to download one document and upload it to my email. Just share from Google Drive. This way more memory for photos.

I download and save attachments directly into my drive, and often share with others. Much easier and preferable to forwarding.

We use Google Drive as our main document management software and cloud storage and email and share all from our Gmail.

Very important integration, because its totally attached to gmail, and for sharing purposes its excelent.

We are able to pull things from docs and send them via gmail to clients, and other team members

I need to be able to send and receive large files at times, and this integration allows that.

My only complaint is that Gmail attachments consume some of the data allotted to users.

It is critical to integrate mail with the file system for management of attachments

Being able to get gmail and drive integration is critical when sharing files.

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Anonymous R.

Software Engineer

1/13
Slack logo
Slack

Integration rating: 4.8 (75)

This integration is significant to me because it allows me to easily search my Google Drive files in Slack and automatically submit a message with a link to the specified file. Instead of closing Slack and manually opening Google Drive, this will enable me to find and open the precise file I am searching for.

Many project teams use slack to communicate and share their thoughts and ideas. These messages typically have a meeting presentation, data sheet, overview document, or pictures/videos added onto them which are loaded through google drive.

Using Slack along with Google Drive is great. If I forget to give someone permissions (share) to a document/sheet/etc. in my drive I can do that through slack right in that message thread.

The collaboration and sharing tools in Drive are already so good, the Slack integration isn't that big of a deal. We still post Drive links in Slack but don't really need the integration.

By linking Slack to the Google Drive it allows for instant notifications when I have been given access to a new folder or document in the Google Drive.

Use this feature a lot. Being able to share files via slack and getting notified when someone shares files with you is extremely helpful.

The integration lets users on our team know when they've been mentioned in a document or when there are changes they need to review.

We can use this integration to make an announcement to ask our member to check a document in Drive.

All help us keep work documents/files/chats in one place that is easily accessible

I have integrated, it's good, works well, it's important for me and my colleagues.

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Tinotenda D.

Tutor

1/10
Google Forms logo
Google Forms

Integration rating: 4.8 (43)

Google Forms is essential for collecting structured information quickly. Automatic storage of responses in Drive and easy access to linked files saves time and keeps data organized and accessible for analysis or collaboration.

this Google feature helps you create surveys with multiple questions and also online forms, and all the answers as well as the forms are safely stored in Google Drive

I use surveys to get feedback from my clients. Google Forms is perfect because I can have easily access to them through Google Drive.

The best invention ever made, I do several searches online. Precisely for behavior where a certain secrecy is required!

I used it to create a client questionnaire that I send to clients and it gets submitted back to me when filled out

It totally depends on the work you do, but if you need to send forms, this is the tool for you.

I use google drive to save my google forms and I can also integrate it with docs and sheets.

Use it daily and in conjunction with other google drive software, especially google sheets.

Every form response is stored instantly in Drive and can be linked to a Google Sheet.

Great for creating quizzes and storing them and google drive does this automatically

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Elena T.

Copywriter and Founder of Copyholic

1/10
Docusign logo
Docusign

Integration rating: 4.8 (42)

I like being able to sign important documents right on my computer & being able to send them right back to where they need to go. It practically replaced the need for a Fax Machine

Documents that need signing are easily implemented into a seamless system and project move forward fairly quickly.

While working on our files, the integration makes it easy to sign documents where a signature is needed.

Whenever i need to authenticate a document using my e-signature, it gets easier with this integration.

With this integration, it has been easy to validate files and sign documents using e-signatures.

It simplify my work of authenticating documents patient documents before i store them.

we can get deals done remotely with the customer being at the comfort of their home!

Its crucial that i be able to professionally and accurately sign my documentation.

NW

Natalie W.

Registered Behavior Technician

1/8

Integration rating: 4.9 (31)

In my home office when I use Google slides to just prepare my lecture for University students and then in case I just miss out something and I just stop and do some other work for example and then I move to University and go to my University office a simple login to my account and continue the slides preparation from the same spot.

This is the Google version of a slideshow presentation program. I don't is it as much as the others, but it's free and saves work automatically and works from anywhere.

I can create a presentation from google drive on Google Slides in whatever drives that are shared to somebody, or a folder that is located on my own drive.

It can be integrated with google sheets, this is super important because I can display information with charts and modify them in real time.

I use it to save my edited lecture slides on my phone, and then I can just adjust the slides and use them any time.

Slide presentations and materials are stored in Drive. And mostly used in different synced devices

HK

Hassan K.

Lecturer

1/6

Integration rating: 4.9 (36)

I have a Google Workspace account for my blog with a custom email address. Google Workspace also gives me additional Google Drive storage space, and also professional branding for my business by using my website email instead of a personal one for all client communication.

The integration of Google Drive with Google workspace is important because it brings about enhanced workflow, boosted productivity, efficient collaboration, and enhanced data security.

to create users and manage groups to share files, also to exectue all the admin operations needed on the shares

For people attachments or links directly to files that I need them to be able to access.

They're essentially two sides of the same product, which makes both even better.

SB

Skyler B.

Content Writer

1/5
Trello logo
Trello

Integration rating: 4.6 (30)

We use Trello for a lot of our management of projects and work processes. The ability to integrate with Google Drive allows us to make it all run much smoother

I can create an action plan to execute in my work using the kaban layout to see the process of the activities.

It helps sometimes access the project management schedules only in cases if they forget the credentials.

Awesome how they work together so well to assign task and projects for people to look at or work on.

It's part of my daily flow with Trello and both Trello and Google Drive integrate very well.

KC

Katie C.

Business Manager

1/5
Google Meet logo
Google Meet

Integration rating: 4.9 (23)

Whenever we are trying to record an important event in Google Meet, the recorded video will be in Google Drive. The name of the file depends on the time and date the Google Meet is held, thus it is easy to locate where will be the video on the Google Drive.

I use Google meet daily for meetings which I supplement with documents uploaded to Google Drive. It is a super necessary complement if you work remotely.

Resent my screen from Google meet or even write on Google drive while on a conversation with a client.

I use it to have meeting with my colleagues regarding work information that is on Google Drive

We store the recorded meetings, and video information we create in our Google drive.

JV

Jaime V.

Education Student

1/5

Integration rating: 4.7 (17)

Yes, you can use it together for editing and storage, integration with Office online, synchronization with Google Drive and sharing and collaboration.

Been using excel for so long now, google drive makes it easy to store my sheets and retrieve at any time.

Because it is the main tool that I use to generate tables of contents in the forms that I make in Drive

Being able to for you, share, and modify excel spreadsheet is critical for my cloud storage needs.

All the mega spreadsheets are available to me on every desktop i authorize to use

CR

Cleovansostenes R.

Analista de Marketing Digital.

1/5
Zapier logo
Zapier

Integration rating: 4.8 (16)

I use Zapier to automate file creation, organization, and updates in Google Drive based on triggers from other tools. This reduces manual work and helps keep folders and documents consistently structured.

This allows us to create customized workflows that automate upon "Zaps". Drive is a great example of how Zaps can automate administrative tasks based upon certain "trigger" events.

I used Zapier to automate file management across some of my apps. No stress, just a trigger like when a new file uploaded automatically i can set to create a new folder

Verified reviewer profile picture

Elena T.

Copywriter and Founder of Copyholic

1/3
Mailchimp logo
Mailchimp

Integration rating: 4.3 (9)

Works well but doesn't support direct integration---For integration to work directly with Mailchimp, you need to connect the drive to Zapier prior to connecting it with Mailchimp

Accessing documents, photos, and videos related to emails created on MailChimp is fast and easy so that the email marketing process is seamless.

It’s so easy to get quick access to the items on the drive and get them into my blast emails

Verified reviewer profile picture

Romaric S.

Web designer

1/3
Notion logo
Notion

Integration rating: 4.9 (13)

Notion is where I organize projects, documentation, and workflows. Being able to easily link, embed, or reference files from Google Drive keeps everything centralized and avoids duplication. It makes planning and execution much smoother.

It was crital for us to be able to integrate notion with Google Drive and it was easy.

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Elena T.

Copywriter and Founder of Copyholic

1/2

Integration rating: 4.6 (10)

google photos and google drive are automatically synchronized since they are products under the same umbrella and using same email address allows both applications to integrate.

Google Photos is able to let the user easily view images while Google Drive simply manages what images you want to keep, delete, put into a folder and more.

NL

Nhlanhla L.

director

1/2
iCloud logo
iCloud

Integration rating: 4.0 (6)

All my files on drive are also on iCloud so that no matter what type of device I am using I always have access to the exact documents that I need.

I have so much stuff I need to have a lot of space which each platform doesn’t offer enough free space so it has to be divided up

HW

Heather W.

Owner

1/2

Integration rating: 4.5 (6)

everyone uses microsoft product. Using google docs or other software from google is fine too, but this makes it easy for collaborators.

In storage, application integration, synchronization, sharing and collaboration, and document convention.

GR

Gilbert R.

Postdoctoral research fellow

1/2
OneDrive logo
OneDrive

Integration rating: 4.8 (6)

it is important since you can share all the content that is already saved in onedrive to drive.

Verified reviewer profile picture

Anonymous R.

Coordinador de mesa

Integration rating: 4.7 (6)

Integrating Zoom allows the ease of appointment sharing and saves everyone from having to click into multiple pages.

Verified reviewer profile picture

Anonymous R.

Marketing Specialist

Google Keep logo
Google Keep

Integration rating: 5.0 (5)

Good tool for jotting down ideas and remembering commitments and things to do.

AO

Angelica O.

Ads Assessor

Canva logo
Canva

Integration rating: 5.0 (5)

I have created so many content for my social media and I need to some of my files.

Verified reviewer profile picture

Sharem S.

Virtual Assistant

Tableau logo
Tableau

Integration rating: 5.0 (2)

With this direct integration, i can easily and securely transfer data for analytics.

AO

Angelina O.

Senior Data Manager

Hive logo
Hive

Integration rating: 5.0 (1)

It's extremely useful for triggering events throughout a project's workflow.

LL

Laurinda L.

Team Director

Google Drive customer support

What do users say about Google Drive customer support?

Customer support rating:

We analyzed 267 verified user reviews to identify positive and negative aspects of Google Drive customer support.

A minority of users highlight prompt, efficient, and helpful customer support, especially for file recovery and urgent issues.

Widely noted by reviewers, customer support is difficult to reach, with no direct phone or live chat for most users.

A significant portion of users report slow response times and limited effectiveness when issues require personalized assistance.

Common user feedback is that support relies heavily on forums and help docs, lacking real-time or human interaction for troubleshooting.

Support options

Faqs/forum
Email/help desk
24/7 (live rep)
Knowledge base

Training options

Webinars
Documentation
Live online

To see what individual users say about Google Drive's customer support, check out the review snippets below.

“Also their 24/7 customer support is prompt, efficient and helpful. Once I requested them to increase my drive limit by few GBs for 24 hours, they did it for free for next 15 days happily.”

Verified reviewer profile picture

Pramod N.

Business Analyst

“After the recent update everything is a mess, I am not able to access my documents the features are not working, I'm even failing to upload pictures in to my drive account. And the customer service is worse, I have not received any form of assistance.”

KH

Kurhula H.

Student (Part-time employed and business partner)

“Google Drive can be unreliable, according to some users, with files occasionally going missing or getting corrupted. When customers have experienced issues with the service, there have also been reports of sluggish customer service response times.”

RP

Rishikumar P.

software Developer

Google Drive FAQs

Q. What type of pricing plans does Google Drive offer?

Google Drive has the following pricing plans:
Starting from: $7.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. What is Google Drive used for?

Google Drive is a cloud storage and backup platform to access files, docs, photos & more, store them in a safe place, and collaborate with other people. The Google Drive platform can be accessed wherever the user is at the time, from in their home to on-the-go, or in the office, meaning files can be accessed, shared, edited, collaborated on, and more. The security and backup features within Google Drive mean that files are protected and safely stored even when technological disasters occur. No matter what happens to the users' devices, their files are safely stored in Google Drive. Google Drive allows users to do more than just store their files. Users can share files with exactly who they want and edit them together, from any device. Google Drive gives instant access to Google Docs, a suite of editing tools that makes working together easy—even when your teammates are miles away.


Q. What are the benefits of using Google Drive?

  • Create & collaborate on photos, videos, presentations, PDFs, Google Docs, and more.

  • Google Drive can be used alongside existing apps such as email and calendar to create streamlined workflows.

  • The powerful search functionality uses intelligence to identify objects in photos or text and presents the most relevant results for keyword searches.

  • Open over 30 file types including Docs, Sheets, Slides, Google Forms, Google Drawing, and more, right within the browser.

  • Create, open and share files from a variety of apps directly in Google Drive, even when offline, and changes are automatically synced when internet connection is resumed.


  • Q. Who are the typical users of Google Drive?

    Google Drive has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Google Drive support?

    Google Drive supports the following languages:
    Arabic, Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, French, German, Hebrew, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish


    Q. Does Google Drive support mobile devices?

    Google Drive supports the following devices:
    Android, iPad, iPhone


    Q. Does Google Drive offer an API?

    Yes, Google Drive has an API available for use.


    Q. What other apps does Google Drive integrate with?

    Google Drive integrates with the following applications:
    Google Forms, Microsoft Outlook, Less Annoying CRM, SAP Integration Suite, PayPal, Aircall, Dropbox Business, Zoho CRM, Insightly, Google Classroom, WhatsApp, Zapier, AODocs Document Management, Google Docs, Gmail, Docusign, OneDrive, Google Workspace, Trello, Zoho Books, FreshBooks, Zoom Workplace, Uberflip, Bookedin, WordPress, Google Slides, SimplyCast, Salesforce Sales Cloud, Close, Slack, PagerDuty, Microsoft 365, Nimble, ERPLY, Tableau, Zendesk Sell, Google Photos, Lucidchart, Zinc, Wave, Google Meet, BuiltWith, Google Calendar, Yesware, vcita, Mailchimp, Wrike, Asana, FreeAgent, Notion, Xero, Figma, CubeAnywhere, Smartsheet, Cyfe, Google Sheets, Microsoft Word, Zoho Invoice, Google Chrome, Microsoft Excel


    Q. What level of support does Google Drive offer?

    Google Drive offers the following support options:
    FAQs/Forum, Email/Help Desk, 24/7 (Live rep), Knowledge Base

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