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Top Rated Instant Messaging & Chat Software with Task Management in 2026

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Task management allows teams to create, assign, and track tasks within the same platform where they communicate. It keeps projects organized, ensures deadlines are met, and enhances overall productivity and collaboration. Our reviewers in instant messaging & chat software rated this feature as important.

10 Best Instant Messaging & Chat Software with Task Management

Product
User rating
Starting price
Slack logo
4.7
(24K)
8.75
per user/per month
visit website
Asana logo
4.5
(13.5K)
10.99
per user/per month
visit website
monday.com logo
4.6
(5.7K)
9
per user/per month
visit website
Workplace from Meta logo
4.4
(1.3K)
4
per user/per month
learn more
Trello logo
4.5
(23.4K)
5
per user/per month
learn more
Basecamp logo
4.4
(14.4K)
15
per user/per month
learn more
GoTo Meeting logo
4.5
(11.5K)
14
per user/per month
learn more
Google Workspace logo
4.7
(17.4K)
7
per user/per month
learn more
Microsoft Teams logo
4.5
(10.9K)
4
per user/per month
learn more
ClickUp logo
4.6
(4.5K)
10
per user/per month
learn more

See other top Instant Messaging & Chat products with task management

How we picked the 10 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Instant Messaging & Chat software category. They also needed to have sufficient reviews about task management, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for task management, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 10 best products

Slack logo

Slack

Reviews Sentiment
 
 
 
1-2(175)
3-4(6,592)
5(17,257)
Key Features
Real-Time Chat4.8
Real-Time Notifications4.7

User insights about the task management feature

Reviewers appreciate Slack's task management capabilities, particularly its integration with tools like Asana and Trello. They find it useful for assigning tasks, setting reminders, and managing projects within channels. Users value the ability to communicate and collaborate in real-time, although some prefer using dedicated task management tools for more complex needs.
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“Love the task management feature as it allows me to set each team member to work on a specific task, such as one VA to work on Social, another VA to work on Email Marketing, my Photo Editor gets assigned images to edit and sent Lightroom catalogs and I can focus on the business side of things.”
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Laura G.

Photographer

“Task Management is informal the way we use Slack, but the many features allow PMs to check in with, collaborate with, and monitor progress of employees on key projects without scheduling more meetings.”
TT

Timmy T.

Software Developer

Starting price
8.75per user /
per month
visit website
Pros and Cons based on 24,024 verified reviews
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Effective remote communication

Efficient colleague communication

Enhanced team collaboration

Streamlined project management

Extensive integration options

High resource consumption

Inconsistent notifications

Confusing thread management

Slack's pricing drawbacks

Messaging limitations

See pros and cons details
Asana logo

Asana

Reviews Sentiment
 
 
 
1-2(230)
3-4(5,263)
5(8,045)
Key Features
Real-Time Chat4.3
Real-Time Notifications4.5

User insights about the task management feature

Reviewers indicate Asana's task management capabilities are highly efficient and user-friendly. They appreciate the ease of creating, assigning, and tracking tasks and subtasks, as well as the ability to set due dates and priorities. Users value the collaborative features, such as commenting and file sharing, and the integration with tools like Google Drive. They find the visual layout, including Kanban boards and timelines, particularly helpful for project oversight.
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“You can easily create tasks, set deadlines and assign them to team members, track the progress of your tasks and see how your team is performing.”
HP

Hector P.

System Engineer

“For the user working on a project, assigned tasks are displayed on the dashboard itself. They can be classified and kept in different sections. For example, tasks that are required to be done as early as possible can be kept in a "Priority Section." Asana sends notifications for the tasks that are due today. It also allows multiple users to work simultaneously on a single task by adding all of them as collaborators.”
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Jayant G.

SEO Analyst

Starting price
10.99per user /
per month
visit website
Pros and Cons based on 13,538 verified reviews
Verified reviewer profile picture

Comprehensive project tracking

Enhanced team collaboration

Efficient task organization

Effective employee management

Overwhelming email notifications

High premium costs

Complex user experience

See pros and cons details
monday.com logo

monday.com

Reviews Sentiment
 
 
 
1-2(71)
3-4(1,933)
5(3,710)
Key Features
Real-Time Chat
Real-Time Notifications4.5

User insights about the task management feature

Reviewers praise monday.com's task management for its flexibility and ease of use. They appreciate the customizable boards, the ability to assign tasks, set deadlines, and track progress. Users find the automation features and integrations with tools like Slack and Google Drive enhance productivity. They also value the visual representation of tasks and the ability to collaborate effectively within teams.

See related user reviews

“In our fully remote team environment, we have the advantage of knowing precisely which tasks have been assigned to whom, along with their respective deadlines. This comprehensive visibility makes it a breeze to manage expectations and ensure smooth coordination.”
CJ

Chevon J.

Project Manager

“I love that monday.com allows me to manage a task with my team; I can easily integrate it with Gmail/slack to make reminders with a user or channel, and it makes it super easy to complete team tasks; I also enjoy that I can see each progress made by a member. ”
NR

Noxolo R.

Student

Starting price
9per user /
per month
visit website
Pros and Cons based on 5,714 verified reviews

Boosts team productivity

Effective progress tracking

Enhanced organization capabilities

Visual task management

Highly customizable platform

High costs for small teams

Overwhelming email notifications

Occasional performance issues

Limited mobile functionality

See pros and cons details
Workplace from Meta logo
Reviews Sentiment
 
 
 
1-2(39)
3-4(562)
5(750)
Key Features
Real-Time Chat4.6
Real-Time Notifications4.6

User insights about the task management feature

Reviewers find Workplace from Meta's task management helpful for assigning tasks and tracking progress. They appreciate the ease of creating project groups, pinning posts, and collaborating within teams. Users mention that it simplifies remote task management and enhances communication across departments.

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“Workplace enables various departments to communicate progress on tasks, collaboration on tasks, and instant directional changes regarding tasks, if need be.”
LB

Laura B.

Connections Director

“It is super easy: create a project group, pin a post and collaborate. I really like this feature.”
KT

Kunal T.

Owner

Starting price
4per user /
per month
learn more
Pros and Cons based on 1,351 verified reviews

Effective team collaboration

Versatile video communication

Efficient information sharing

Streamlined colleague communication

Comprehensive event management

Overwhelming notifications

Privacy and security issues

Complicated account management

Inefficient email communication

Limited mobile access

See pros and cons details
Trello logo
Reviews Sentiment
 
 
 
1-2(237)
3-4(8,675)
5(14,566)
Key Features
Real-Time Chat
Real-Time Notifications4.5

User insights about the task management feature

Reviewers highlight Trello's task management for its simplicity and visual appeal. They find the Kanban-style boards intuitive for organizing tasks and tracking progress. Users appreciate the ability to create cards, assign tasks, set due dates, and add labels. They also value the drag-and-drop functionality and the integration with other tools like Google Calendar. However, some users mention that it can become cluttered with too many tasks.

See related user reviews

“This is one of the best features for tracking due to the checklist feature where you can really breakdown the tasks list even further and assign them to different users with their own due date. This”
JC

Jacqueline C.

Brand Designer

“Trello cards help you to keep all of your work on track with keeping information organized such as checklists, due dates, and members. It also has a simple drag and drop feature for you attachments.”
AS

Anna S.

Hospital administrator

Starting price
5per user /
per month
learn more
Pros and Cons based on 23,478 verified reviews

Flexible task organization

Effective team collaboration

Intuitive drag-and-drop interface

Comprehensive track management

Inadequate notification system

Pricing concerns and limitations

Limited file management

See pros and cons details
Basecamp logo
Reviews Sentiment
 
 
 
1-2(319)
3-4(6,844)
5(7,241)
Key Features
Real-Time Chat4.4
Real-Time Notifications4.6

User insights about the task management feature

Reviewers appreciate Basecamp's task management for its simplicity and effectiveness. They find it easy to create, assign, and track tasks, set due dates, and manage to-do lists. Users value the ability to collaborate within tasks, share updates, and receive notifications. They also highlight the tool's ability to keep teams organized and on the same page.
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“Basecamp excels as a task management solution. Tasks can easily be assigned and tracked, and checked off when completed. The platform allows for easy editing. So, if the task changes, the project can be easily amended to reflect changes. ”
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Pat B.

Paralegal

“Effective Task Management: The to-do list functionality allows users to: -Assign tasks -Set deadlines -Track progress This clarity ensures everyone knows who is responsible for what and by when, leading to timely and systematic task completion.”
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Tichaona R.

chief information officer

Starting price
15per user /
per month
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Pros and Cons based on 14,404 verified reviews
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Efficient file sharing

Enhanced team communication

Streamlined team collaboration

Effective project organization

Seamless client management

Frequent technical issues

Overwhelming notifications

Inefficient search functionality

Limited layout customization

Subpar user experience

See pros and cons details
GoTo Meeting logo
Reviews Sentiment
 
 
 
1-2(166)
3-4(4,838)
5(6,521)
Key Features
Real-Time Chat4.5
Real-Time Notifications

User insights about the task management feature

Reviewers mention that GoTo Meeting's task management features are useful for organizing and personalizing meetings. They appreciate the ability to group meetings into specific tasks or categories and the ease of managing tasks and deadlines. However, some users note that they do not use this feature frequently.

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“ GoTo Meeting task features is useful for task assignment, deadlines, and progress tracking, All team member can manage project goals.”
SA

Sach A.

Sr recruiter

“I like you can group your meetings and conferences into specific tasks or categories. For example: Meeting 1 can be grouped into meeting with your vendors or board members. While Meeting 2 can be used to setup a conference or meeting with your employees and so on.”
DD

Delores D.

OFFICE MANAGER

Starting price
14per user /
per month
learn more
Pros and Cons based on 11,525 verified reviews

Seamless remote connectivity

Enhanced team collaboration

Effective webinar hosting

Efficient collaborative sharing

Positive GoToMeeting experience

Frequent connection lag

Persistent audio issues

Cumbersome download process

Inferior to competitors

Unstable connection

See pros and cons details
Google Workspace logo
Reviews Sentiment
 
 
 
1-2(165)
3-4(4,148)
5(13,127)
Key Features
Real-Time Chat4.6
Real-Time Notifications4.5

User insights about the task management feature

Reviewers highlight Google Workspace's task management for its integration with other Google tools like Calendar and Keep. They appreciate the ability to create, assign, and track tasks, set reminders, and manage to-do lists. Users find the synchronization across devices and the collaboration features particularly useful for staying organized and on top of tasks.

See related user reviews

“We are able to create dynamic project plans and charts that help us manage project breakdown, task assignments, and timeline tracking effectively.”
MS

Mohammed S.

Field Manager

“Task management in Google Workspace is simple and effective, allowing me to create, assign, and track tasks easily within Google Docs, Sheets, or Google Tasks. It helps keep everyone on track and ensures nothing falls through the cracks.”
GH

Grace H.

manager

Starting price
7per user /
per month
learn more
Pros and Cons based on 17,440 verified reviews

Effective remote teamwork

Enhanced workflow efficiency

Accessible cloud storage

Seamless document sharing

Seamless app integration

Dependence on internet

Inconsistent customer support

High costs and limitations

Complex account management

Challenging file management

See pros and cons details
Microsoft Teams logo
Reviews Sentiment
 
 
 
1-2(199)
3-4(4,361)
5(6,343)
Key Features
Real-Time Chat4.7
Real-Time Notifications4.5

User insights about the task management feature

Reviewers find Microsoft Teams' task management helpful for assigning and tracking tasks within teams. They appreciate the integration with other Microsoft tools like Planner and To Do, which enhances task organization and collaboration. Users value the ability to create tasks, set priorities, and track progress, although some mention the need for improvement in task management features.
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“MS Teams provides additional add-ons in the application where you can assign or manage tasks and this allows you to collaborate & manage tasks in a single space, without the need of going elsewhere.”
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Hazbar k.

Tech Solutions Manager

“It improves organization productivity by providing a centralized platform to assign, track and prioritize tracks, ensuring seamless collaboration and efficient project completion.”
KR

Kiran R.

Consultant

Starting price
4per user /
per month
learn more
Pros and Cons based on 10,903 verified reviews
Verified reviewer profile picture

Remote work facilitation

Effective colleague communication

Enhanced team collaboration

Unified communication platform

Seamless office integration

Resource-intensive performance

Inconsistent notifications

Inefficient search functionality

Complex file management

Call management limitations

See pros and cons details
ClickUp logo
Reviews Sentiment
 
 
 
1-2(50)
3-4(1,339)
5(3,165)
Key Features
Real-Time Chat4.5
Real-Time Notifications4.5

User insights about the task management feature

Reviewers commend ClickUp's task management for its versatility and comprehensive features. They appreciate the ability to create, assign, and track tasks, subtasks, and dependencies. Users value the customizable views, such as Gantt charts and Kanban boards, and the integration with other tools. They find the automation capabilities and the detailed tracking options particularly useful for managing complex projects.
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“ I like that I can easily create subtasks and assign them to different people. This is really helpful when there are a lot of moving parts to a project. I also like that I can easily see the status of a task and who is working on it. This is helpful for keeping track of progress and making sure that tasks are getting done in a timely manner. Finally, I like that I can set deadlines and reminders for tasks. This helps me to stay on top of things and make sure that I am meeting my deadlines.”
GK

Geoffrey K.

manager

“ I can tell you that ClickUp is a highly versatile task management tool that allows users to create and organize tasks in a variety of ways, including through the use of lists, boards, calendars, and timelines.”
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Kamal A.

Employee

Starting price
10per user /
per month
learn more
Pros and Cons based on 4,554 verified reviews
Verified reviewer profile picture

Enhanced team collaboration

Boosted productivity

Comprehensive project management

High customization and flexibility

Continuous improvements

Slow performance speed

Inconsistent bug fixes

Complex navigation

Limited mobile support

Overwhelming email notifications

See pros and cons details

Other Top Rated Instant Messaging & Chat Software with Task Management in 2026

Connecteam logo

Connecteam

Category Leaders

Enhance employee management with the only all-in-one app

visit website
Connecteam is the collaboration, engagement and communication app that moves work forward and keeps your team connected in the tap of a button.

Read more about Connecteam

Users also considered
Slack logo

Slack

Category Leaders

A single place for team communication and workflows

visit website
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Read more about Slack

Users also considered
Axero logo

Axero

Category Leaders

Intranet software and collaboration solutions.

visit website
Axero provides easy-to-use instant messaging and chat software that boosts productivity, unifies your people, and helps your company thrive. Increase productivity. Unite employees. Improve culture.

Read more about Axero

Users also considered
Homebase logo

Homebase

All-in-one platform to manage hourly team

visit website
All-in-one team management with scheduling, time tracking, time clock, payroll, onboarding, HR, and communication tools for small businesses.

Read more about Homebase

Users also considered
Google Workspace logo
Category Leaders

Collaboration application suite for teams

learn more
Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Read more about Google Workspace

Users also considered
Trello logo

Visual collaboration tool for shared project perspectives

learn more
Trello is a project management tool that helps teams organize and manage their tasks. It caters to a range of industries and teams, from marketing to engineering. Trello's simple and intuitive interface makes it easy for any team to get started and stay on top of their work.

Read more about Trello

Users also considered
Asana logo

Project tracking and workflow management platform

learn more
Asana is a chat and collaboration tool where you can connect all your work in one place and bring teams together, anywhere. From lists to boards, to calendars and gantt charts, organize work your way. Join millions of teams across 190 countries who use Asana to get more done.

Read more about Asana

Users also considered
GoTo Meeting logo

Online meeting software with HD video conferencing

learn more
GoToMeeting is an IM & chat tool that allows users to host an online meeting with high-definition video conferencing from their Mac, PC, iPad, iPhone or Android device, with up to 250 participants. Users can meet, screen share and chat via internet browser, mobile or desktop application.

Read more about GoTo Meeting

Users also considered
Microsoft Teams logo

Chat-based workspace in Office 365

learn more
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

Users also considered
Basecamp logo

Flexible project management and team communication tool

learn more
Basecamp is a comprehensive project management software that helps teams stay organized and on track. Trusted by millions, Basecamp puts everything needed to get work done in one place, providing a structured way to manage projects, collaborate with clients, and communicate company-wide

Read more about Basecamp

Users also considered
monday.com logo

Project management software

learn more
monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with a platform that adapts to shifting needs, liberates teams from manual grunt work, and connects teams in a collaborative work space.

Read more about monday.com

Users also considered
ClickUp logo

Productivity platform for marketing agencies

learn more
ClickUp is a productivity platform that helps businesses combine project management tools, AI capabilities, and collaboration features in a unified workspace. The system can integrate tasks, documents, goals, and chat functionality while offering AI-based agents that automate workflows and answer questions. ClickUp serves teams across various departments with enterprise-grade security certifications including SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance.

Read more about ClickUp

Users also considered
Webex Suite logo

One app for everything. And everyone.

learn more
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
ScreenConnect logo
Category Leaders

Remote meeting platform for resolving customers' queries

learn more
ScreenConnect is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication.

Read more about ScreenConnect

Users also considered
Google Chat logo

Communication tool for businesses and non-profits

learn more
Google Chat is a communication software that helps businesses of all sizes and non-profit organizations collaborate on projects and tasks. It lets users set up virtual chat rooms and chat threads, track task progress, and create follow-up tasks on a centralized platform.

Read more about Google Chat

Users also considered
Miro logo

Miro is a visual workspace for innovation

learn more
Miro is #1 collaborative whiteboard platform, trusted by over 13M users worldwide. Easily collaborate, ideate and centralize communication. Get feedback, reviews, and approvals with multiple communication options using video, chat, commenting and many other collaborative features and integrations!

Read more about Miro

Users also considered
Zoho Desk logo

Customer service software for businesses of all sizes

learn more
Zoho Desk is a web and mobile-based customer service software that enables businesses of all sizes and types to deliver customer support, empower agents, and maintain operations.

Read more about Zoho Desk

Users also considered
When I Work logo

Staff scheduling, time tracking, and communication tool

learn more
Use When I Work to schedule, track time and attendance, and communicate with employees, all in one place. Create schedules quickly and easily, and send the schedule to staff with just a click. Save time. Improve accountability. 14-day free trial.

Read more about When I Work

Users also considered
Workplace from Meta logo

A simple and secure way to connect your organization.

learn more
Workplace from Facebook is a secure enterprise social networking platform that allows co-workers to connect immediately via Work Chat instant messaging

Read more about Workplace from Meta

Users also considered
Avaza logo
Category Leaders

All-in-one, client-focused project management for teams.

learn more
Avaza is a business management solution which includes features for project management, resource scheduling, online timesheets, expense management, online invoicing, recurring invoicing, quotes and invoices, and more. Avaza also integrates with third party platforms to streamline workflows.

Read more about Avaza

Users also considered
Nifty logo

Project management, task tracking, & team collaboration hub.

learn more
Nifty is a remote collaboration hub designed to manage projects, goals, communications, and teams all in one place. With Nifty, all over the place becomes all-in-one place. Every part of managing a project's lifecycle is here.

Read more about Nifty

Users also considered
Bitrix24 logo

All in one business management workspace

learn more
Find your colleagues quickly in address book. See if they are available, busy or absent with the help of online indicator. Use group chat. View chat history.

Read more about Bitrix24

Users also considered
Weave logo

Customer communication and appointment scheduling solution

learn more
Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

Read more about Weave

Users also considered
3CX logo

Web & mobile-based (Android, iOS) communications system.

learn more
With 3CX’s integrated live chat feature your website and Facebook page visitors are able to start a chat or call in real-time. Your agents can answer them immediately from their 3CX web client or app. If chat is not enough, they can switch to a call or video in a single click.

Read more about 3CX

Users also considered
Flock logo

Communication and collaboration platform for teams

learn more
Flock is a collaborative messaging app for teams which enables users to discuss projects and find and share information and ideas effectively and efficiently

Read more about Flock

Users also considered

Key features for Instant Messaging & Chat software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Real-Time Chat: Reviewers highlight the instant message delivery, group chat options, and the ability to share media and documents. Notifications and typing indicators enhance communication. 93% of reviewers rated this feature as important or highly important.
  • Real-Time Notifications: Users appreciate the immediate alerts for messages and activities, customizable settings for focus, and the ability to stay updated even during meetings. 91% of reviewers rated this feature as important or highly important.
  • Mobile Access: Reviewers value the ability to stay connected and productive on-the-go, access files, and participate in meetings from mobile devices, enhancing flexibility. 91% of reviewers rated this feature as important or highly important.
  • Document Storage: Users find the cloud storage feature essential for easy access, sharing, and managing files securely from anywhere, with seamless integration with other tools. 90% of reviewers rated this feature as important or highly important.
  • Two-Way Audio & Video: Reviewers emphasize the high audio and video quality for meetings, the ability to record sessions, and the importance of clear communication for remote collaboration. 88% of reviewers rated this feature as important or highly important.
  • Screen Sharing: Users appreciate the ease of sharing screens during meetings, the ability to collaborate in real-time, and the options to share specific windows or entire screens. 86% of reviewers rated this feature as important or highly important.