App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Customer Engagement Software Integrated with Jira (2026)
Last updated: April 2026
49 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A single place for team communication and workflows
Read more about Slack
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel Help Desk Solution with Powerful AI Features
Read more about LiveAgent
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-based live chat for customer support and sales teams
Read more about LiveChat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
Read more about Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Interactive form builder for data collection
Read more about Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered customer service with helpdesk
Read more about Intercom
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer support solution for B2B SaaS
Read more about TeamSupport
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat and customer messaging for businesses of all sizes
Read more about Lime Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital experience insights for any business selling online
Read more about Hotjar
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based and AI-powered process orchestration platform
Read more about Pipefy
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience management (CXM) platform
Read more about XM for Customer Experience
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled customer service platform for collaboration
Read more about Front
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Product usage & behavior data capture
Read more about Pendo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern, AI help desk software built for fast teams.
Read more about Hiver
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement & retention for subscription businesses
Read more about ChurnZero
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A client-centric, next-gen PSA tool
Read more about Rocketlane
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Engage in impactful conversations
Read more about TeamSupport Messaging & Live Chat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one community platform for branded communities
Read more about Bettermode
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Flexible Software. Focused Service.
Read more about Vivantio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collect, analyze, and act on customer feedback
Read more about Survicate
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automate requests and deliver effortless experiences
Read more about ServiceNow Customer Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Transforms data into tailored customer journeys.
Read more about Customer.io
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Get personal with face-to-face interactions: at scale
Read more about VideoAsk