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Customer Service Software for Public Administrations (2026)
Last updated: February 2026
182 software options
Sponsored
Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
Read more about Zoho Desk
Lost Returns
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Lost and found software with customer notifications
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Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
Read more about BOSSDesk
Vision Helpdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help Desk, Live Chat Software, and ITSM / ITIL Service Desk
Read more about Vision Helpdesk
ThinkOwl
A complete AI solution for all your customer support needs.
Read more about ThinkOwl
LiveChat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The AI-First Platform to Support Customers and Boost Sales
Read more about LiveChat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
Read more about Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
One app for everything. And everyone.
Read more about Webex Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ERP and CRM applications from Microsoft
Read more about Dynamics 365
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote meeting platform for resolving customers' queries
Read more about ScreenConnect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel customer care solution with an AI chatbot
Read more about LiveAgent
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Integrated sales & marketing software for growing teams
Read more about EngageBay CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer support solution for B2B SaaS
Read more about TeamSupport
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center & customer experience platform
Read more about Talkdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service management platform
Read more about Salesforce Service Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service platform for unified support
Read more about JIRA Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
Read more about Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
Read more about SolarWinds Service Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Your ultimate workspace
Read more about Bitrix24
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The comprehensive messaging suite for your business.
Read more about Superchat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
Read more about Smartsupp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Powerful CRM for Growing Teams
Read more about Spotler CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Decision tree driven Interactive guides for customer service
Read more about Yonyx