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Quickbooks Online Logo

Quickbooks Online

Small business accounting software

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Quickbooks Online Pricing

Pricing overview

Value for money rating

4.3

/5

5.1K

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Pricing options
Free plan
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Free trial

Pricing details

30% off for 3 months!

QuickBooks Self Employed: $20/month ($14 for 3 month offer)
QuickBooks Online Simple Start: $25/month ($17.50 for 3 month offer)
QuickBooks Online Essentials: $37/month ($25.90 for 3 month offer)
QuickBooks Online Plus: $55/month ($38.50 for 3 month offer)

What users say

What I like most about QuickBooks is that it tracks all my expenses. It also tells me what I spent on my savings account and how to save money.
Quickbooks is perfect for small businesses who need to track their own expenses to save on costs. It seriously offers so many features and is really everything you will need to manage your expenses.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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QBO accountant

Reviewed 2 months ago

I have been using QuickBooks for 6 years as a bookkeeper with an accountant account. The software is not user-friendly. It has required me many years of training to fully master this software. The yearly updates are very useful but its hard to keep up.

Pros

I like the ability to manage my client's books with my own log-in. The automations in the last 5 years are saving me time and have helped me find more clients.

Cons

The software is expensive for startup businesses, clients sometimes back out of using this software because of the price. The competition is more afortable.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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QBO Works, But It Should Be Better Than It Is

Reviewed 10 days ago

Due to the massive price increase to move to a 60k+ ERP, QBO is probably still the way to go, it's just a shame that they haven't done a better job listening to their customers and implementing the MANY MANY requests and suggestions that they have been receiving for years.

Pros

You can login online from anywhere, and it does a great job of syncing with your bank accounts

Cons

The support is basically non-existent. Also, there is just no reason that they haven't implemented more customization options for how long this software has been out. They also make syncing with other programs sound good, but then limit what can actually be done on the back-end.

Vendor response

Hi, Ryan. Thanks for an honest review. This isn't the impression we hoped you'd have. We'd appreciate the opportunity to make this right. The best way to reach the QuickBooks Online Team is to use any of the methods listed here: (https://quickbooks.intuit.com/learn-support/en-us/help-article/account-management/quickbooks-online-support/L6WqNrDq0_US_en_US). We're always happy to help. All the best. -Kristina, The QuickBooks Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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20+ year user of Qucikbooks

Reviewed 8 days ago

Overall I'm happy with QB's online, we save a lot of time as I mentioned before on data entry. I just don't pout my really compicated clients in the software, I keep them in desktop.

Pros

I love how quickly the data entry goes in QB's online versus QB's desktop. With rules and auto entries it take the tedious parts of accounting and automates them. I'm able to focus my time on more complicated items that add value to my serives to my clients.

Cons

It still needs a lot of work on the developement of the software. You are unable ot customize PO's, which is insane to me. It's a little hard to get used to when coming from their sister product desktop. Desktop is so rubust and had very little flaws that I somtimes find myself banging my head gainst a wall, like why?!! Also, the subscription based pricing makes it so you always have ot pay for the software. With desktop I bought it once and none of my clients had to pay for it. Way to make money intuit, now but that money back into the developement of the software!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Everything about our financial transactions in one place

Reviewed 2 months ago

With Quickbooks, we have increased our confidence in our ability to organize and control our finances without missing out on any payments. It helped us organize expenses and keep receipts in an organized manner, and Quickbooks with its layers of protection increases our sense of security, and ensures that all that data is protected from tampering and hacking.

Pros

I love the fact that I can synchronize all my accounts in one place with Quickbooks, in addition to my credit cards, and also have an integrated database of all the transactions and transfers made through them. Because it is based on the cloud, this gives us greater flexibility in terms of increasing the ability to control financial data and organize the archiving of its records and invoices, and this...

Cons

I'm sure all the trouble is because Quickbooks deals with financial data and that requires an increased level of verification, but overall Quickbooks is easy to use, affordable and covers most of our needs efficiently.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The Efficiency of QuickBooks Online for your business

Reviewed 3 months ago

I enjoy using this and the ease of using this software, it is made for smaller to medium sized business and is an excellent solution for point of sale , inventory management and payroll. You can run your entire store with this software and do the payroll and have all files prepared for external accountants without too much effort especially at business year end. Everything is organized.

Pros

This product was easy to use , it was easy implemented and integrated within my store. I feel that it has so many useful tools for your business as well as critical and vital tools for a business to operate successfully and cost effieciently aswell as cost effectively. It is so simple to have a software that integrates to all your devices, it runs your payroll automatically as you set it , it facilitates...

Cons

This software is user friendly however like any other software a person needs to familiarize themselves with the software before becoming affluent with the software it needs to be learnt like any other software , t does have training so if you on the slow side with IT software you might have to spend some time learning the software but once you do it becomes a breeze. There is training links to assist with aspects we would like to learn , support is widely offered as the company is a stable established firm you know you would be getting value in that aspect. I do not have any cons … I do believe that more reports could be introduced to the online version and a increase in inventory management as this could work well for larger businesses.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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I like how easily reports can be customized

Reviewed 3 months ago

The system is simple to learn and utilize. Helps me prepare for tax season all year long so that I don't have to worry about anything. An emphasis is placed on UI and user experience. It's clear to see that they've done so. Because we don't utilize all of the tools, there might be a lot of clutter in our workspaces.

Pros

In order to handle my clients' businesses, I use Quickbooks Online, a powerful accounting program. In addition to project accounting, we can handle receivables and payables, set up rules for posting to cut down on time for posting (which equals cheaper accounting costs!), and quickly produce useful reports with this software.

Cons

I'd want to be able to create bespoke purchase orders with additional signatures, but I'm not able to do so at the moment. The ability to perform genuine bank reconciliations from within the program would be an added bonus. The process of comparing receipts to invoices is likewise time-consuming.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Essential Do-It-All Software

Reviewed 3 months ago

I honestly couldn’t be happier. Never thought I could come to enjoy keeping the books, but with QBO, I do. And the more I learn, the more I like. We’re all volunteers, with no professional accounting skills, at the non-profit I help administer. So QBO is a very cost-effective, efficient way for us to generate everything we need, while allowing for growth. I haven’t even begun to use the software to its full potential. Very satisfied here!

Pros

We use QBO to run our small, all volunteer non-profit. So the things that matter the most to me are the ease of use with little to no training, being able to sync bank feeds to speed up the process, generating easy to read and understand reports, online access so we can keep the books anytime, from anywhere…the list is endless. I’ve also been thrilled with the extensive help library, the how-to videos, and the awesome customer support. I have no accounting or bookkeeping training and yet, thanks to QBO, I’m able to do everything we need to have accurate P & L reports, Balance Sheets and file our 990, as well as see which programs are costing and generating the most. I’m really grateful QBO exists.

Cons

My main issue so far has been the trouble linking little known online savings account to our bank feed. And that the platform is a bit glitchy when I access on my tablet. But Customer Support has told me they’re working on both those issues, so not a big deal.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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On the expensive side for small entrepreneurs

Reviewed 7 months ago

Overall, Quickbooks Online had the items I needed, but their recent software and price changes have pushed me into a version that lacks what I need and leaves me with unnecessary, bloated accessories. There aren't many options out there that sync as well with online shops. QBO should consider allowing a small inventory and budgeting option for the less expensive versions and listen to their customer's concerns more.

Pros

I appreciate the easy connectivity with apps so I can connect my e-commerce shop. The layout makes the difficult task of financial management not seem so overwhelming. Reconciling with my banks is convenient and matches my transactions well. I also depended on it to aid me in tracking sales tax.

Cons

The software's selection of options with each plan is ridiculous. I started with the Plus version to keep track of a small amount of inventory, although most of the products I sell are POD. I also appreciated the budgeting aspect. They started adding extras such as mile-tracking, and now they sync with Mailchimp, but I already have a cheaper mile-tracking app for my business and sync with Mailchimp...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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QuickBooks Online: Making Tax Tracking Easier for Sole Proprietors

Reviewed 7 months ago

Overall I have been happy with Quickbooks Online. Quite simply, it does what I need it to do. Track sales and expenses in a way I can easily pull data by varying parameters as needed.

Pros

I like that Quickbooks has an expense tracker that is easy to use and has the categories cleanly divided up based on tax filing needs. The app component of this is my favorite as I can photo a receipt and input it on the go (although I mostly do stuff online). The ability to track service based sales is also pretty straightforward and easy to use. Those are the main features I bought this for and they do the job.

Cons

Quickbooks online (I have the Simple Start version) is crazy expensive for someone running a sole proprietor part time business. And it just went up in cost recently. The expense is because it has to be paid for monthly (or a small discount if paying yearly all at once). I really dislike the fact that most software programs have gone this route. I am not a large or even full time business that can...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Accounting at your fingertips anywere

Reviewed 9 months ago

My experience with Quickbooks online has been mostly positive. I find the best thing is that I can just pull up the software on the web, or in the app on my phone and take care of business while I am out on the road doing service calls.

Pros

I like that I can access my information while I am out on the road. It's also a bonus that it integrates with my ticking software so that I can just export the information from that and it syncs right into Quickbooks online. I also depend on the ability to input and scan expense receipts so that I don't have to do it when I get home.

Cons

The price is a little hard to swallow when coming from the desktop version of Quickbooks for so many years. Also there are some features that is in the Desktop version that hasn't been implemented yet.

Vendor response

Hey there, Terry! We deeply appreciate you taking the time to write your review, and we're so glad to hear that transitioning to QuickBooks Online has helped simplify your daily work-flow! If you need anything or have questions in the future, feel free to get in touch through the Help (?) icon in-account. You can also reach out through our QB Community: (quickbooks.intuit.com/community) Or on our Social Media pages for support as well! All the best! -Faith, The QuickBooks Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Upgraded from Tally to QBO for simple and ease of use software

Reviewed 10 months ago

My overall experience with QuickBooks online has been amazing. I have used to desktop version before and found the online version more easy and simple to use. It has served my purpose in a great way over these years. The readily available reports helps my decision making for business. As compared to other options I found QuickBooks Online to be cheaper. We are trying to incorporate a construction company in quickbooks now. We hope it serves our purpose for this company as well now.

Pros

It is very simple to use overall. I like that i can check and work from any computer or cell phone as well. I love direct access to the numbers, easily available reports. It is great for auto billing direct from the software itself. The best part is integration with the bank account. I do not have to manually review expenses and add it.

Cons

The QBO is slow to load pages and that can be irritating at times. I initially thought that it was my internet connection but no that is not the case. While you are allowed to do a journal entry with a supplier name you cannot enter a negative invoice. There can be a greater variety in invoice format selection. A tad bit expensive.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Upgraded from Quickbooks Desktop to Save Time Every Month

Reviewed a year ago

It's been very simple to use overall. I enjoy being able to work on or books from any computer or even a cell phone. Previously I could only access our bookkeeping records by physically going into our office.

Pros

The best part of Quickbooks Online is its integration with our business bank account. Prior to QB Online we used QB desktop. We would have to manually review expenses and bank accounts to make sure everything was entered into Quickbooks correctly and would constantly come across discrepancies due to data entry errors. Now that we use Quickbooks online, we have it integrated with our business account and simply identify what category each expense belongs to. It's also easy to set a "rule" for certain expenses (for example recurring monthly charges) to automatically categorize these every month. This has saved us many hours of data entry every month which is very valuable for a small business.

Cons

It takes a little time to get used to some of the changes from Quickbooks Desktop to Quickbooks online. For instance, I have a hard time figuring out where to make manual journal entries and have to use Google to figure it out. Also, the price can be significantly higher than the desktop version depending on how you use it. Currently a desktop version for my needs without a subscription can be bought for $399. In the past I have been able to use a desktop version for several years. For example, when I switched from Desktop to QB online in early 2021, I was still succesfully using a 2018 vesrion of QB Desktop. Currently I am paying $300 every year for the online version.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy To Use Accounting Software For Small Business Owners

Reviewed a year ago

My overall experience with Quickbooks Online has been positive. While there are some things that can be improved, it has served its purpose for me for the past few years. The price is fairly comparable to other online software. The only other one I have had experience with is Freshbooks but I switched to Quickbooks Online because of a promotion that gave me a much cheaper option.

Pros

QuickBooks Online is a great accounting software for busy entrepreneurs who are looking for a centralized way to keep all their billing/invoicing/expense tracking/payment processing in one place. I find it quite easy to use. It allows me to forego the expense of a physical accountant and grants me the convenience of creating and sending invoices online, accepting payment, managing invoice history and tracking expenses. Instead of having to purchase software and being relegated to one laptop, you can access this software anywhere. In addition, if you have contractors/employees, depending on your plan, you can process your payroll directly from the software which is an added bonus.

Cons

I like most of the features associated with Quickbooks Online, however, as a designer myself I think there could be a greater variety in the invoice template selection. It is very easy to brand their current templates, but as someone who values brand aesthetic highly, I would love to be able to cater the visual of the invoice to be more aligned with my brand aesthetic.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Quickbooks Online- The Easy Accounting Software

Reviewed a year ago

It is great accounting software for a small business. We are able to manage expenses, send invoices, run payroll, keep track of inventory and generally organize our books. Access to accounting information from anywhere anytime is a plus. It is fairly affordable and has a 30-day free trial.

Pros

The linking of the bank accounts makes reconciliation easy at the end of the month. The banking interface allows for the classifying of transactions which makes work easy for recurring transactions. The software integrated well with our existing business management software. Customers are able to make payments online easily. The ability to access the accounting information from anywhere comes in handy especially in these times when organizations are moving to remote working due to the Covid-19 Pandemic.

Cons

The frequent upgrades sometimes make it difficult to find features that you have used previously. Customer support can do better in promptly assisting customers when an issue arises. If an error occurs in the original entry, correcting it is usually a lengthy process. You may have to contact customer support to do it from the back end.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Top Financial Management App

Reviewed a year ago

It’s been an amazing experience because it organizes all of my costs and data. I don’t spend as much as I used to now that I categorize my business and personal costs. It’s always a good sign to keep the personal costs and see how much I need to save each time I get paid. I categorize all of my direct deposit as business costs and the money I spend when I got shopping as personal costs.

Pros

This app is great for those who own a business or is self-employed and likes having one app to store all the data on costs. I love being able to choose whether the cost is business-related or personal. The bank accounts are all linked to this one app and I can keep a record of what goes in my account and what is spent. I keep a track of every cent I use and spend. My favorite is seeing how much I earn and how much my business profits within a year.

Cons

Sometimes, the bank accounts get disconnected due to internet issue last and it can take a while to link the accounts again. The accounts get disconnected for unknown reasons even if I don’t change my account information on the bank account site. It can take a few hours to a few days to reconnect and retrieve the costs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I Love the Access I have with Quickbooks Online

Reviewed a year ago

As I already said, I love the direct access to my numbers and the added reporting that has allowed me to better run my company by quickly getting insights I need. It's a lot easier for customers to pay online and I'm finding more and more of the moving that direction vs. sending in checks, so it's good that we are set up in this way now.

Pros

I started using desktop Quickbooks back in 2000 right after I first started the company. As a single-person company at first, I got used to being in the books almost every day. As we grew we added an in-house Bookkeeper. A few years ago I relocated the company to a different area and we kept our Bookkeeper who stayed in the original area. I really missed having direct access to the numbers so last year I switch to Quickbooks Online and I love it. In addition to having direct access to the numbers I need, it has a lot of other functionality and reporting that I really like. It's also great for clients to easily pay the invoices online. It's making a night and day difference. Support has been great as well.

Cons

It's definitely very expensive to be paying a pretty high fee every month - especially compared to the desktop version where we bought it and were good for years to come. It's definitely worth it but I'd be more of an evangelist if the pricing was a little easier on the pocket book.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Thorough, organized bookkeeping software with plenty of features

Reviewed 2 years ago

Overall, Quickbooks has been very valuable to my business, easy to use for both clients and myself, and organized in terms of layout and use. However, I wish the fees charged for processing payments were lower.

Pros

For my business, I send monthly invoices, so Quickbooks' invoicing feature and the ability to accept all kinds of payments is a must for my business. I find the invoices simple to create, and they look professional and attractive on the customer's end. I also like that I am able to customize the invoice template easily so that I can modify how it appears to the customer. My clients have not had any...

Cons

While Quickbooks is very critical to my business and makes bookkeeping easy for me, I do find the payment processing fees a bit expensive. I suppose the fees are on par with other payment processing systems; however, at the end of the month, it is a bit surprising to see how quickly all of the individual payment fees add up on top of the $25 I pay each month to have Quickbooks Online. My complaint about this software would definitely be the fees associated with payments my customers make through Quickbooks.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great Product for Small Businesses

Reviewed 3 years ago

Our experience has overall been very good. The price is very reasonable and has made things easier to use. Also, it has saved our company a lot of time and made things very efficient.

Pros

I like how easy the product is to use. I find it very easy to navigate and figure out how to use different parts of the software. Also, I like that they are continuing to roll out new updates and features. For instance, they just rolled out a feature where they will automatically send out past due notice. This has helped save a lot of time and improved our AR drastically. I think all in all, it has a lot to like about the product.

Cons

I think the reporting can improve a lot. They do have Fathom reporting, but that seems hard to use. I would like for more straight forward reporting that is easier to use. I think their customer service could also improve. Whenever I have a questions, they always provide an answer, but it is not much help. It seems like they need more qualified individuals to help out with any questions you have.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Quickbooks Online is Robust Software

Reviewed 3 years ago

Overall, QBO is wonderful software for bookkeepers, accountants, and small business owners. It is arguably the most powerful and robust software on the market, and is priced fairly well. Its integrations with other pieces of software and/or websites that small business owners use is second-to-none, and I am glad Intuit continues to work on that area. I would only say that support's knowledge of their own product is incredibly limited in my experience, and they need to stick by their pricing instead of releasing a few new features every year that have marginal actual use and claiming they need to raise prices because of them.

Pros

I love QBO - their software just works! I own a bookkeeping firm and nearly all of our clients use QBO. Nearly all bookkeeping activities can be completed, including accounts payable/receivable, financial statements, journal entries, bank reconciliations, sales tax, and even payroll. I find our clients want us to use QBO and they are eager to learn it. Along those lines, it is an easy piece of software to teach someone how to use, but still packs many robust features.

Cons

Two items: 1) The Intuit QBO customer service needs work, and lots of it. I have only web-chatted with them on three occasions, and on all three occasions, I solved the problem myself before the support agent could find a solution. A company as big as Intuit should know that their support agents need to be MORE knowledgeable than the end-user. In my experience, this is rarely the case. Possibly more...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Buyer Beware

Reviewed 3 years ago

The online version is a decent product but I am sure there are other online accounting software packages that provide the same or much more. Dealing with the online accountant customer service department is a total waste of time. Their management team seems to be concerned with their numbers more than customer appreciation. Terrrrrible! My advice: "Buyer beware!"

Pros

The ability to assign classes in creating rules for the electronic bank transaction imports. The desktop version does not offer that function. It's sad because I know that if the QuickBooks Online software code writers can create that functionality in the online version, then they certainly should be able to create that functionality for the desktop versions which most subscribers have been using for decades now.

Cons

The unexpected price hikes on your account without formal notification or fair warning. Quickbooks has probably been the worst software vendor in that they always find a way to raise your rates by using creative and deceptive means such as switching online account holders and their client accounts to the Advanced Online version as a trial run without the account holders authorization. They leave...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great for bookkeepers

Reviewed 4 years ago

Overall our experience is great. I do think it's a little expensive for a small company. It has a lot of features that we spend the extra money for ease of use. I haven't had any issues calling tech support and we are very satisfied.

Pros

Quickbooks is super easy to use. All of our banking and savings accounts are attached as well as our business credit cards. I love the app feature and use a couple of the apps to assist, especially during tax time. We use classes for everything and it's so great to get a snapshot of each events profits and losses.

Cons

I wish that I could have multiple companies on one account. I have a few different small businesses that we run and it's not cost effective to have a quickbooks account for really small companies. I have found other free software programs that mimic quickbooks to manage those accounts.

Vendor response

Hi Autumn. Rest assured there are versions of QuickBooks that allow you to manage more than one company within the program. You can learn more about this software at https://community.intuit.com/quickbooks-desktop, but I want to ensure you're getting the value you deserve in what you're using now. I can gladly forward your comments about multiple businesses per account to the Development Team....

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Gets the job done-- but very buggy.

Reviewed 4 years ago

QuickBooks online has its weaknesses and bugs. However, after my research I think it's the best option out there for now.

Pros

Quickbooks is easy to "plug in" and go... You can use their templates and basic accounts and set up your own accounting system in no time. I had no bookkeeping or accounting experience before using QuickBooks Online, and I was proficient after about 6 months of part-time use. Having an accountant log-in is so helpful in today's world so many people are working from home/ traveling/ etc. It is indispensable...

Cons

The bugs in the software (accounts that won't delete, messing up check numbers, etc) are the most annoying part of using QuickBooks Online for me. If you are a small team, you can just work around them and you eventually learn what they are, but it is repeatedly annoying. Their customer service is weak, but there are lots of affordable training courses that can fill in those gaps as you use the program. I sometimes wish that Quickbooks Online were MORE customizable (i.e. allow you to delete certain generic accounts), and I sometimes wish it were LESS customizable (journal entries can be numbered ANYTHING which confuses me). Overall, I think it allows me to do most of what I need to do in bookkeeping for my non-profit.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect for businesses wanting to move to the next level

Reviewed 2 years ago

We use Quickbooks Online for our practice, we utilize 3rd party integration for time capture (and yes while Quickbooks does offer this, requires the program to be open - a mini app would be perfect for this). Payroll is very flexible and easy to use.

Pros

Ease of use for the most common features (invoicing, expense capturing), receipt capture assistance, quick and flexible search, 3rd party marketplace. Accountant version has good client management.

Cons

Not all features available in mobile (no payroll), No automatic late charge/ overdue interest (requires either manual or using 3rd party integration which greatly increases cost of product). Document attaching limited only to invoices and expense receipt capture (should be on invoice payment). Time recording should be easier within desktop app (have mini app for this ). No integration into Office 365 (would be great to have ability to bill for emails, appts, tasks etc) as well as ability to see Quickbooks Receivables when viewing either Office365 contact or viewing, writing email

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Pricey but worth it

Reviewed a year ago

There is tons of information on the internet on how to do anything you want to do. I've been using QuickBooks for over 30 years and while I still love the desktop for my personal use, the online version makes it so easy for a business to use.

Pros

It can be used from the basic user to the most experienced. Most of our clients use only half of what it can do. You have to know what features you want to be able to use it fully

Cons

Cost and multi-company discount. Integration with other products is not as seamless as I would like.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Great Features. Value for money (at the moment). Poor Customer Service

Reviewed 4 years ago

Quickbooks Online is great for businesses that have inventory, job management, budgetting or a large payroll. While these features are available with other software (such as Xero)...it is often for an additional cost. QBO includes these features in their offering. Great for retail, manufacturing and distribution-type businesses. For service-based business that focus on services, such as consultants, professionals or creatives I would recommend Xero as a better alternative.

Pros

Quickbooks Online (for Australia) has great features. It has been around for a long time and has developed a really good platform. Features, such as inventory and payroll are well developed. The reporting available with QBO is excellent - very detailed and flexible.

Cons

When things go wrong...the service is very poor. I've had overseas staff who did not know the system, or how things work in Australia. I have had customer support staff not get back to me. And I've had them flat out tell me that they can't help. Quickbooks is trying to buy market share in Australia, so they are offering significant discounts. This makes the software really affordable...but there is...