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Quickbooks Online Logo

Quickbooks Online

4.3
(6.4K)

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Small business accounting software

(192)

Quickbooks Online Pricing

Pricing overview

Value for money rating

4.1

/5

6.4K

Price starts from

36

Per month

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Free plan
Subscription
Free trial

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Save 75% off QuickBooks for 1st 6 months at QuickBooks Online CA! Buy Now!

What users say

What I like most about QuickBooks is that it tracks all my expenses. It also tells me what I spent on my savings account and how to save money.
Quickbooks is perfect for small businesses who need to track their own expenses to save on costs. It seriously offers so many features and is really everything you will need to manage your expenses.

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Reviewers who mentioned pricing said:

km
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kaitlyn m.

Food & Beverages, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Customer Service is TERRIBLE!

Reviewed a month ago

It has been absolutely terrible using QB. I would never recommend any small business to use Quickbooks ever.

Pros

Mainly the only reason I use QB is because it's affordable and it's the main platform my bookkeepers work off of.

Cons

I've used Quickbooks for a few years now and it's a constant let down of disappointment. As long as everything is running smooth, it's okay. But the second there's any issue, plan on at least a month of trying to get it resolved. It's blows my mind and I don't know how much longer I can keep using Quickbooks. One senario that was insane and I could've sued QB for was: I had a new wholesale retailer...

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Abdullah S.

Computer Software, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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QuickBooks Online Review

Reviewed 2 months ago

It is a good app. Using the QuickBooks Online is cost effective and it is user friendly software when compared to other apps.

Pros

I'm involving QuickBooks Online for 2+ years. I recommend this app as QuickBooks Online has been an Editors' choice award winner for small business accounting apps and private venture bookkeeping, accounting applications for a really long time, and it stays a merited honor. it assists with making and track receipt without any problem. Quick books online saves Accounting professionals' time and the clients' time by automating features like recurring transactions and bank feeds. It monitors Costs and Bills consequently. It has an automated Backup service and it is customer oriented.

Cons

some banks are not set up to download transactions.

RH
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Rodney H.

Wholesale, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Cant connect a PayPal account to a QB Business account for 6 months? Realy?

Reviewed 15 days ago

Everything except for technical support was good, the software has cost me a lot of money due to lack of technical support.

Pros

Easy to use..... Good for invoicing looks good

Cons

Non existent technical support Due to QB's poor customer service and the inability to connect a Business Paypay account for almost 6 months, has cost me hundreds with both myself and my Book keeper chasing an outcome with their useless technical support team. No wonder you are losing business to their competitors in droves.

MG
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Maciej G.

Marketing and Advertising, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Efficient and User-Friendly: A Game-Changer for My Business - Quickbooks Online Review

Reviewed 10 months ago

My overall experience with Quickbooks Online has been extremely positive. It has streamlined my financial management processes, allowing me to stay organized and gain better insights into my business's financial health. The platform's integration capabilities with other business tools, such as banking institutions and payment processors, have made my workflow more seamless. The ability to generate professional invoices, track expenses, and run detailed reports has been invaluable in making informed decisions for my business.

Pros

Quickbooks Online has revolutionized the way I manage my business finances. One of its standout features is the ease of use. The intuitive interface makes it simple to navigate through various financial tasks, even for someone like me who isn't a finance expert. The platform's user-friendly design ensures that I can quickly access and update my financial data without any hassle. It saves me valuable time and allows me to focus more on growing my business.

Cons

While Quickbooks Online offers a range of powerful features, the pricing structure can be a drawback. The subscription fees can add up, especially for small businesses or startups operating on a tight budget. Additionally, some advanced features are only available in the higher-tier plans, which may limit the functionality for those on lower-tier plans. It would be great if there were more affordable options or a flexible pricing model to cater to businesses of all sizes.

MK
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Milena K.

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great

Reviewed 10 months ago

QBO is very reliable and I use it on a daily basis.

Pros

I like how easy to use QBO is. I like their training, benefits, functionality, customer service and support are great too.

Cons

The price can be a bit much for some companies.

AR
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Verified reviewer

Graphic Design, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great solution for small business accounting

Reviewed 5 months ago

Excellent product

Pros

A great product that includes all the features for small business accounting, expense tracking, reporting, invoicing and payments, easy to use and affordable. Also integrates with Dext for automation.

Cons

Nothing really, the auto reminders could be more frequent

BB
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Bryant B.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Makes my job a ton easier

Reviewed 2 years ago

I like Quickbooks. The company name does make sense... you do everything quickly lol. I haven't had a single issue other than the invoicing problem. I did spend more than enough time with their customer service which was a pain in the butt but the rep was really friendly and helped me get it sorted out. If I could recommend Quickbooks to a new or seasoned business owner, I definitely will! It looks expensive and hard to learn but honestly, it's much easier to navigate than it looks!

Pros

I was hesitant at first since I didn't want to go the everything electronic route. My wife was doing all of the tax stuff so I just gave her the okay and made the purchase. I now do everything minus invoicing through Quickbooks. Everything is streamlined for me and I realized how much time I was truly losing by doing everything through Excel and calculating by hand. My wow moment was watching my time being cut in half literally by just snapping a photo of a receipt after connecting my bank account then adding details on the purchase... that's it!

Cons

Now... the invoicing part I'm just not fond of. There was an error with a payment and Quickbooks kept kicking back a payment a client had made. I ended up just going through Paypal Business and setting up my invoices through there and attached my Paypal account to Quickbooks to make things easier on myself. If invoicing was different, I would be 100% with Quickbooks.

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Kristie K.

Entertainment, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Top Financial Management App

Reviewed 3 years ago

It’s been an amazing experience because it organizes all of my costs and data. I don’t spend as much as I used to now that I categorize my business and personal costs. It’s always a good sign to keep the personal costs and see how much I need to save each time I get paid. I categorize all of my direct deposit as business costs and the money I spend when I got shopping as personal costs.

Pros

This app is great for those who own a business or is self-employed and likes having one app to store all the data on costs. I love being able to choose whether the cost is business-related or personal. The bank accounts are all linked to this one app and I can keep a record of what goes in my account and what is spent. I keep a track of every cent I use and spend. My favorite is seeing how much I earn and how much my business profits within a year.

Cons

Sometimes, the bank accounts get disconnected due to internet issue last and it can take a while to link the accounts again. The accounts get disconnected for unknown reasons even if I don’t change my account information on the bank account site. It can take a few hours to a few days to reconnect and retrieve the costs.

MI
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Mohammad Ismail M.

Business Supplies and Equipment, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Accounting SoftWare for a Medium Business Enterprise

Reviewed a year ago

5 Stars Excellence

Pros

1. Quickbook is a Friendly Software and easy to understand and easy to use for daily tasking activities. 2. It Contains PROJECTS thar will help you organized your Contracts and Project undertaken, it will give you the calculation of profits and Earnings, You will determine too your looses on its projects and will help you understand how did you lost for a certain projects. 3. QB helps you to organized...

Cons

1. Online Traffic only, Needs to restart

AR
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Verified reviewer

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Full of features & easy to use

Reviewed a year ago

Despite the cost and occasional glitches, I still believe that QuickBooks is currently the best product available for small business accounting.

Pros

I have used a lot of different accounting software and QuickBooks Online is by far the most functional and easy to use. I love the bank connection and the ability to categorize transactions as they come through the bank feed. The dashboard layout is visually appealing, the reports are great and the ability to customize them is an added bonus. Invoicing works great, and the ability to receive payments directly through QuickBooks makes the invoicing process quick and easy. Payroll is easy to use and with direct deposit automating payroll is also an option.

Cons

As someone that has used QuickBooks Online for many years, I don't love the cost of QuickBooks Online. They are constantly adding new updates and features but in my opinion the cost increase has been excessive in comparison with the added functionality. Also, on several occasions I've run into technical glitches in the software. Customer support is always kind but they're rarely able to help solve the issue and the problems are escalated and take a lot of time to rectify.

EK
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Erica K.

Architecture & Planning, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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I rarely write bad reviews but Quickbooks Online is over-the-top bad

Reviewed 5 years ago

I am highly disappointed and frustrated with Quickbooks Online after switching after 15 years using Quickbooks Desktop. 1) the transfer from one to the other was fraught with errors that have been far reaching and expensive to resolve 2) QB Online is slow and cumbersome. 3) It is incapable of tracking hours by class which we were counting on 4) the screens are very inefficient with the way space is...

Pros

It is accounting software. That we can use an app to export sales from our online store to Quickbooks.

Cons

Very slow to load pages which is why I am finally bothering to write a review right now because I am trying to enter timesheets and I am waiting for each page to load. This happens all of the time. The interface is not intuitive. There is no class tracking for employee hours which is hampering our ability to run reports and do business planning. Our business was with Quickbooks desktop for 15 years...

AR
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Verified reviewer

Construction, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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DON'T DO IT!!!! ITEMS AND FEATURES still broken after four years.

Reviewed 5 months ago

Horrible.The complaints are all over the community page. A strong product manager could easily see the threads of complaints over the last four years and prioritize customer needs appropriately. QB is not a current customer focused business. I have never been more frustrated with an app this much in my entire career. We have incorrect data being posted from timesheets to payroll. We have reports with inaccurate data. We have reported this multiple times. Again, another ticket open with likely no resolve.

Pros

If your business is simple and you don't plan to need to do anything in bulk, the UI is pretty simple to follow. That is about all I can say positive.

Cons

Here are some basic things customers complain about that are still not fixed in QB Online.1. Project Costing is INACCURATE, payroll data doesn't show correctly. Can print a transaction report because it will show the whole bill for a vendor not just the costs applied to that specific project. Same with showing a whole paycheck instead of just the cost to that project.2. Can't print a bill3. Product...

CR
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Christina R.

Health, Wellness and Fitness, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Well structured program

Reviewed 5 months ago

Overall it was a pretty decent experience. In the end, as a very small company, the cost wasn't worth it when there were free options available that don't have all of the bells and whistles but still get the job done.

Pros

The main thing I love about Quickbooks online was the ability to email receipts to a dedicated email address where they would then be uploaded to my account. This made it so nice because you didn't have to take a screenshot or download a receipt sent via email in order to upload it to Quickbooks. The mobile app was also very nice and made taking pictures of receipts and uploading easy. The rest of the program was similar to free accounting softwares that I have used with no big surprises.

Cons

I don't know if this was a problem with my bank or with Quickbooks but one of my bank accounts would require that I reverify myself every single time I signed into Quickbooks. This was extremely annoying and not something I had to do with the free accounting software that I used.

AC
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Anthony C.

Electrical/Electronic Manufacturing, 1,001-5,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Streamline Your Accounting Process with Quickbooks Online

Reviewed 10 months ago

I had the chance to work with Quickbooks Online while serving as an IT intern at a small firm near my university. I discovered the software to be user-friendly and intuitive. I could access financial data using its cloud-based platform from any place, which was especially helpful when working remotely. I had no trouble creating and sending invoices, keeping track of spending, or handling payroll. I was able to further streamline the accounting process because to the software's connectivity with other third-party programs.

Pros

In order to meet the requirements of small businesses, Quickbooks Online provides a full range of accounting tools. Users can access financial data through its cloud-based platform at any time and from any location. The program includes tools for controlling expenses, managing payroll, and tracking inventory. Additionally, Quickbooks Online integrates with many different third-party applications, giving users more functionality and flexibility. Users find it simple to learn how to use and navigate thanks to its user-friendly interface and thorough instructions.

Cons

The pricing structure of Quickbooks Online is one of its biggest flaws. The cost of the program is determined by the plan and the number of users, and it is charged on a monthly subscription basis. The price may be too high for some users, particularly small firms with tight resources. Additionally, despite the software's extensive feature set, not all businesses may find it useful because some users may need more specialized accounting tools.

SS
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Shanon S.

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Overall Happy with QBO

Reviewed a year ago

As an accountant user, I love the diagnostics available to us, and other tools available to help the regular user. I highly recommend QBO for small businesses because of the ability to integrate other apps with the system, and the ability to have access from anywhere at any time, and more than one user can look at changes real time. Overall, easy to use and a good option for small businesses.

Pros

I love the accountant tools available. I love the "books review" feature (accountant version only.) It makes my job SO much easier!

Cons

Auto-add feature. From an accountant perspective, I HATE auto-add, auto-fill, auto-everything. When the auto-add feature is turned on in the bank feed, it can create a disaster. AI is ok, but not in this circumstance. Auto-suggesting categorizations is fine, but a human needs to lay eyes on the transactions to make sure they are going to the right payee, right category, right class. Otherwise, it can...

TM
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Tre M.

Events Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A Quick, QuickBooks Review

Reviewed a year ago

I found the program to be user-friendly and effective in managing their finances. I discovered Quickbooks Online as a Small Business owner & found that QuickBooks Online makes it simple to prepare and send expert invoices, track spending, and produce reports to aid in financial decision-making.The software's user-friendly interface and capacity for integration with other tools, such as payment processors or payroll systems, this was a huge valued to me. Users may also value the convenience of having access to the software from any location with an internet connection.

Pros

The Invoicing, Because it helpa users make invoices that increase professionalism, QuickBooks Online provides editable invoice templates, which is a huge help. Along with the ability for users can automate payment reminders and create recurring bills.

Cons

There are reports online that some users have had problems with the software's customer service. While some customers say they have had good experiences with customer service, others say it can be difficult to get quick and efficient help when they run into problems with the software.

DS
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David S.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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If you have < 10 EEs and need time billing, there are better options

Reviewed a year ago

Overall, it's the best thing out there. Unfortunately, Intuit works tirelessly to increase the revenue they get from each customer. Not by adding functionality; but by deprecating features and moving them to higher tiers of the product.

Pros

QBO was wonderful prior to their acquiring TSheets, and deprecating their built-in time tracking. If you don't do time-billing, then QBO is still great.

Cons

As of this review - 2 years after they acquired T-sheets; the level of integration is very poor. Instead of waiting to introduce the product after the integration is finished, Intuit chose to deprecate a very nicely defined time billing feature and replace it with something that requires a lot more work. You cannot see the status of your billables until you review and approve the hours in t-sheets;...

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CS Sujay B.

Food Production, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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An Ultimate Truly Trusted Option to Professionally Manage Your Bookkeeping and Accounts 2023

Reviewed a year ago

QuickBooks is one of the most famous private venture bookkeeping professional arrangements on the lookout available in the market. It’s Extraordinary for independent and small scale business ventures, QuickBooks furnishes an early on bookkeeping arrangement with specific bundles and needs offering essential stock administration devices. Be that as it may, likewise with any framework/options available in the markets, there are some upsides and downsides to picking QuickBooks over other early on arrangements or more powerful ERP programming.

Pros

QuickBooks is one of the most famous private venture bookkeeping professional arrangements on the lookout available in the market. It’s Extraordinary for independent and small scale business ventures, QuickBooks furnishes an early on bookkeeping arrangement with specific bundles and needs offering essential stock administration devices. Be that as it may, likewise with any framework/options available...

Cons

•Easy to use and learn•Integrates well with other systems and flexible with Third party applications•Provides good accounting and financial reports•Affordable and reasonable pricing•Easy to access from any device – phone, tablet and computer (depending on the version)•Easy to find and fix errors/mistakes•Easy to look-up customer information

CR
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Claire R.

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Pretty decent accounting software with a good price point

Reviewed a year ago

I use Quickbooks on a daily basis for invoicing clients, bank reconcilliation as well as looking at the various reports. I have customised the reports to show the time period and categories that are useful for our business.

Pros

Intergrates with other accountantss practice software seemlessly. Easy to set up and get started.

Cons

You can not create a credit note from an invoice which would be useful instead you need to start from a blank document and type in the invoice information.

kl
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karie l.

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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QBO Accountant

Reviewed a year ago

Overall, I am happy with the product. they also have live chat now, and they can call you if you need to talk to someone. Customer service definitely is great improvement over the years. It is big for me because I refuse to work with any software company that I cannot talk to anyone (hint hint Zenefits). And most of the time they get it resolved over the chat. Recommended

Pros

Love the bank matching function, makes the bank reconciliation 10x better if you do it right. It's very easy to navigate the system, for beginners, it's the easiest system I used so far for them to pick up. Make sure if you set up, you don't use the simple cheapest version if you own a business tho, it's cheaper but the reporting is not as good as essential and above. I have implemented qbo for all my small clients that doesn't need a big system for POs

Cons

I have mixed feeling about the auto categorization, some bookkeepers gets lazy and thinks it's correct and just click add, which half of the time can be wrong especially when it comes to use project and classes. it's a great function to make our lives easier, but also makes people lazier. I made sure to train my employees to not get lazy and check every transaction

MD
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Marie D.

Professional Training & Coaching, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The Platform your Bookkeeper knows best

Reviewed a year ago
Pros

QBO does what you need it to do, makes invoiceing easy and my bookkeeper knows how touse all the fancy features. This makes it easy for the platform to adapt to myb usienss and produce the data I need and is most helpful for planning and forecasting in collaboration with my CPA and bookkeeper team.

Cons

Forecasting in the app itself is not a standard feature and way too expensive for small companies who are trying to scale, but literally cannot affor the very function to help us plan for whats on the horizon financially. My CFO/CPA has to do this manually in another spreadsheet with weekly cashflow projections instead. Bummer Could be easy. Also I hate that the mobile version and desktop version of my QBO account don't sync or communicate with each other. Its literally like having two sets of books and not useful. I could delete the app right now and not miss anything and probably avoid giving myself a heart attack by looking at out of date data.

Vendor response

We appreciate you taking the time to write your review, Marie! It's awesome to hear that QuickBooks has made your day-to-day tasks so much easier. If you ever need help with your account or have questions, please feel free to reach out to us by phone or chat using the 'Help(?)' icon > 'Contact Us' in-account, and we'd be glad to get you taken care of! All the best! -Faith, The QuickBooks Team

AK
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Amit K.

Staffing and Recruiting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great within limits

Reviewed a year ago

The support team provided me assurances that the issue would be resolved but never was. I eventually had lower subcontractors after a few months so I stopped bothering.

Pros

Intuitive and Powerful accounting tool. Also like the fact that our annual accounts generation is now extremely low cost, as we are able to outsource to UK qualified accountants who may be based abroad.

Cons

You can outgrow it quickly. When we had 45+ subcontractors filling their timesheets on QB, the consolidated invoice generation at the end of month started getting problematic. Apparently there is a 1000 record limit to how many daily time records can be included into an invoice. Their support couldn’t help. I self diagnosed the issue

Vendor response

Hello there, and thanks for your review, Amit! It's awesome to hear that QuickBooks Online is working so well for your business, and congratulations on your companys growth. Please keep in mind that you can upgrade your subscription type in-account at any time if you feel like you need more room to grow. If you're still running into any issues, or need help, please feel free to reach out by phone or chat using the 'Help(?)' icon > 'Contact Us' in-account, and we'd be glad to get you taken care of from there. We appreciate you being part of the QuickBooks family! -Faith, The QuickBooks Team

ED
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Eugene D.

Food Production, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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QuickBooks Online for the win!

Reviewed a year ago

Overall my experience with QuickBooks online has been very positive. The pricing is fair. The system has incredible capability, and keeps all of our financial affairs in order.

Pros

I don’t think we would be able to run our business without QuickBooks. This software has allowed us to handle all aspects of accounting in-house. The best part is the help section which contains answers to just about any accounting questions we have ever run into.

Cons

There’s a lot of features we don’t use that seem to be in the way while navigating through the program.

Vendor response

Hello there, and thanks for leaving your review here, Eugene! It's so awesome hearing how well QuickBooks has been working for your small business. That's amazing. If you ever need any help with your account or have questions, please feel free to reach out through the 'Help(?)' icon > 'Contact Us' in-account and we'd be glad to get you taken care of by phone or chat. All the best! -Faith, The QuickBooks Team

MM
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Misty M.

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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20+ year user of Qucikbooks

Reviewed 2 years ago

Overall I'm happy with QB's online, we save a lot of time as I mentioned before on data entry. I just don't pout my really compicated clients in the software, I keep them in desktop.

Pros

I love how quickly the data entry goes in QB's online versus QB's desktop. With rules and auto entries it take the tedious parts of accounting and automates them. I'm able to focus my time on more complicated items that add value to my serives to my clients.

Cons

It still needs a lot of work on the developement of the software. You are unable ot customize PO's, which is insane to me. It's a little hard to get used to when coming from their sister product desktop. Desktop is so rubust and had very little flaws that I somtimes find myself banging my head gainst a wall, like why?!! Also, the subscription based pricing makes it so you always have ot pay for the software. With desktop I bought it once and none of my clients had to pay for it. Way to make money intuit, now but that money back into the developement of the software!

RB
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Ryan B.

Medical Devices, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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QBO Works, But It Should Be Better Than It Is

Reviewed 2 years ago

Due to the massive price increase to move to a 60k+ ERP, QBO is probably still the way to go, it's just a shame that they haven't done a better job listening to their customers and implementing the MANY MANY requests and suggestions that they have been receiving for years.

Pros

You can login online from anywhere, and it does a great job of syncing with your bank accounts

Cons

The support is basically non-existent. Also, there is just no reason that they haven't implemented more customization options for how long this software has been out. They also make syncing with other programs sound good, but then limit what can actually be done on the back-end.

Vendor response

Hi, Ryan. Thanks for an honest review. This isn't the impression we hoped you'd have. We'd appreciate the opportunity to make this right. The best way to reach the QuickBooks Online Team is to use any of the methods listed here: (https://quickbooks.intuit.com/learn-support/en-us/help-article/account-management/quickbooks-online-support/L6WqNrDq0_US_en_US). We're always happy to help. All the best. -Kristina, The QuickBooks Team