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iCIMS Hire
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Applicant tracking and recruiting software
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iCIMS Hire - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
iCIMS Hire overview
What is iCIMS Hire?
iCIMS is a leading provider of Software-as-a-Service (SaaS) business platforms for enterprise-sized organizations. Dedicated to the world of talent acquisition, iCIMS products make it easy to streamline the recruitment lifecycle. The iCIMS Applicant Tracking solution is designed for enterprise-sized organizations looking to streamline their recruitment, advance their applicant tracking, simplify job postings, and engage with job seekers. iCIMS offers enterprise companies a powerful software suite of solutions designed with modern-day recruiters in mind. Backed by automation and innovation, iCIMS provides recruiters and HR professionals with the collaborative tools that them an edge over the competition. iCIMS holds the belief that a product is only as strong as the service behind it and, as a result, is committed to the ongoing pursuit of 100% customer satisfaction. iCIMS’ industry-leading customer support teams serve clients 24 hours a day, 5 days a week. From hosting and migration services to best practices and consulting engagements, iCIMS provides the value-added support that many competing solution providers simply cannot offer.
Who uses iCIMS Hire?
Reviews for iCIMS Talent Cloud come from a wide variety of industries, including Hospital & Health Care (9% of reviewers), Staffing and Recruiting (7%), and Computer Software (7%). The most frequent use case for iCIMS Talent Cloud cited by reviewers is recruiting (52% of reviewers).
What do users say about iCIMS Hire pricing?
Reviewers appreciate that iCIMS Talent Cloud is cost-effective and offers significant functionality without extra charges, but some users report high initial setup costs, frequent price hikes, and expensive upgrades, especially for smaller organizations.
Starting price
Alternatives
with better value for money
Pros & Cons
Responsiveness
Tracking
Complexity
Metrics
Affordability
Retrieval
iCIMS Hire’s user interface
iCIMS Hire pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.1
Ease of use
4.1
Customer support
4.4
Reviews sentiment
What do users say about iCIMS Hire?
Users report iCIMS Hire offers strong customization, robust applicant tracking, and efficient candidate management, helping teams streamline recruiting and hiring processes. They appreciate its ability to tailor workflows, organize candidates, and provide hiring managers with useful tools, while noting responsive customer support and helpful onboarding resources. They find reporting features comprehensive, though some mention a learning curve and occasional complexity in setup and navigation.
Reviewers indicate the user interface can be clunky and less intuitive, requiring training for new users. They say some advanced features, integrations, and customization options may be limited or require extra cost, and mobile usability could be improved.
Select to learn more
Who uses iCIMS Hire?
Based on 819 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
iCIMS Hire's key features
Most critical features, based on insights from iCIMS Hire users:
All iCIMS Hire features
Features rating:
iCIMS Hire alternatives
iCIMS Hire
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Per month
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iCIMS Hire pricing
Starting from
No pricing info
User opinions about iCIMS Hire price and value
Value for money rating:
Of 56 reviews that provide robust commentary on iCIMS Hire's price and value, 43% mention it in a positive light.
Reviewers appreciate that iCIMS Talent Cloud is cost-effective and helps save time on tasks like populating job portals. Some users say the platform is competitively priced, customizable, and offers significant functionality without additional costs. They find the system continually updates and evolves without extra charges, and the pricing is reasonable compared to other tools in the market. Some users report that the product is worth the investment if the organization can afford it, highlighting its ease of use and quick deployment.
However, some reviewers feel that iCIMS Talent Cloud is expensive, especially for smaller companies or those with limited budgets. They indicate that the initial setup costs are high and that additional features and integrations often come with extra charges. Some users report frequent price hikes and find the cost of upgrades and new features to be excessive. They also mention that the pricing can be less transparent and that the overall cost is higher compared to some competitors.
, and
To see what individual users think of iCIMS Hire's cost and value, check out the review excerpts below.
iCIMS Hire integrations (138)
Integrations rated by users
We looked at 819 user reviews to identify which products are mentioned as iCIMS Hire integrations and how users feel about them.
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
iCIMS Hire customer support
What do users say about iCIMS Hire customer support?
Customer support rating:
We analyzed 185 verified user reviews to identify positive and negative aspects of iCIMS Hire customer support.
Widespread user sentiment highlights iCIMS Hire's responsive and knowledgeable customer support team.
A fair number of users value the quick turnaround and helpfulness when resolving issues or answering questions.
Multiple users appreciate having dedicated account reps and easy access to support via phone or ticketing.
A minority of users report inconsistent support quality, slow response times, and difficulty getting clear answers.
Support options
Training options
To see what individual users say about iCIMS Hire's customer support, check out the review snippets below.
“As an iCIMS administrator, I love that I am able to make configuration changes myself, independent of iCIMS Customer Support, for a huge variety of functions. When there's a change that I don't know how to make, the Customer Support team will walk me through the steps so that I am empowered to make the change in the future.”
Megan S.
Human Resources Coordinator
“Customer service is a top priority for me and I believe that many companies have lost track of that priority over the last several years; however, iCIMS is not one of those companies. Whether its a quick question for the help desk or a compex issue that I need help from my Relationship Director on, I always get the best service and together we conquer any issues that arise.”
Ryan H.
Senior Corporate Recruiter
“The support is zero help either, being extremely dismissive and always blaming the end user rather than escalating tickets, they close them to keep their numbers up to par.”
Kristi N.
Corporate Recruiter
iCIMS Hire FAQs
iCIMS Hire has the following pricing plans:
Pricing model: Subscription
These products have better value for money
Q. What are the benefits of using iCIMS Hire?
Q. Who are the typical users of iCIMS Hire?
iCIMS Hire has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does iCIMS Hire support?
iCIMS Hire supports the following languages:
Chinese (Simplified), English, French, German, Italian, Portuguese, Spanish
Q. Does iCIMS Hire support mobile devices?
iCIMS Hire supports the following devices:
Android, iPad, iPhone
Q. Does iCIMS Hire offer an API?
Yes, iCIMS Hire has an API available for use.
Q. What other apps does iCIMS Hire integrate with?
iCIMS Hire integrates with the following applications:
UKG Ready, Microsoft Outlook, Google Analytics 360, 1PointMail, Dayforce HCM, Infor CloudSuite, UKG Pro, Gmail, Oracle Service, ADP Workforce Now, Twitter/X, Resource Management, BambooHR, Oracle Fusion Cloud HCM, Infor Human Resources, LinkedIn for Business, Meta for Business, Google Calendar, actiPLANS
Q. What level of support does iCIMS Hire offer?
iCIMS Hire offers the following support options:
FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support
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