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Envoy
5
349
4
72
3
5
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Welcome visitors, book desks and rooms, manage deliveries.
Table of Contents
Envoy - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Envoy overview
Based on 428 verified user reviews
What is Envoy?
Reviews for Envoy come from a wide variety of industries, including Information Technology and Services (9% of reviewers), Computer Software (7%), and Internet (6%). The most frequent use case for Envoy cited by reviewers is visitor management (79% of reviewers).
What do users say about Envoy pricing?
Some users say Envoy’s premium plans offer valuable features and updates, making the higher price worthwhile for those needing integrations. However, some reviewers feel the price is steep and difficult to justify, especially for small businesses.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Visitor Management
Visitor Tracking
Visitor Sign-In
Pricing
Customer Support
Envoy’s user interface
Envoy review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.7
Ease of use
4.8
Customer support
4.8
Reviews sentiment
What do users say about Envoy?
Users say Envoy streamlines visitor and guest management with easy sign-in, pre-registration, and real-time notifications, making front desk operations more efficient. They find the interface modern, intuitive, and customizable, which helps guests and employees navigate the system quickly. They appreciate the robust visitor tracking, contactless features, and integration with tools like Slack and Teams. Some mention that it enhances security and provides useful data for audits and planning.
Reviewers indicate Envoy is easy to set up and use, with responsive customer support. They note, however, that pricing can be high for smaller businesses and that certain features require premium subscriptions.
Select to learn more
Who uses Envoy?
Based on 428 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Envoy's key features
Most critical features, based on insights from Envoy users:
All Envoy features
Features rating:
Envoy alternatives
Envoy
Starting from
131
Per month
The Receptionist for iPad
Starting from
630
Per year
SwipedOn
Starting from
55
Per month
Vizito
Starting from
29.95
Per month
Envoy pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Access Control Integrations
- Badge Printing
- Block List and ID Scanning
- Capacity Limits
- Customized Branding
- Directory Integrations
- Employee Sign-in
- Guest Wi-Fi Integrations
- Host Notifications
- Legal Documents
- Unlimited Visitors
- Visitor Photos
- Visitor Screening Integrations
User opinions about Envoy price and value
Value for money rating:
Of 26 reviews that provide robust commentary on Envoy's price and value, mention it in a positive light.
Some users say Envoy’s premium plans include valuable features and regular updates at no extra cost, making the higher price worthwhile for those needing integrations with other software. Some reviewers find the system easy to use and appreciate that feature additions are included in their subscription. However, some users report that the price is steep compared to competitors, especially for small businesses or those with multiple locations. Some reviewers feel the pricing model pushes upgrades for core functions, and they find it difficult to justify the cost given their organization’s size or needs.
, and
Envoy integrations (39)
Integrations rated by users
We looked at 428 user reviews to identify which products are mentioned as Envoy integrations and how users feel about them.
Integration rating: 5.0 (6)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Other top integrations
Envoy customer support
What do users say about Envoy customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Envoy customer support.
Widespread user sentiment highlights Envoy's customer support as fast, responsive, and genuinely invested in resolving issues.
A fair number of users appreciate the knowledgeable support team, who assist with technical integrations and proactively address feedback.
Multiple users value the ease of contacting support, with live chat and real-time help making problem resolution quick and pleasant.
A small group of reviewers mention difficulty reaching a dedicated support rep or express disappointment with post-purchase support.
Support options
Training options
To see what individual users say about Envoy's customer support, check out the review snippets below.
“The only con I can think of is the customer service, it was difficult to get hold of our rep after several emails and calls to setup our service from a free trial, we almost decided against using Envoy but I so glad we didn't give up.”
Charles B.
Manager
“I don't love the new service model without an assigned contact.”
Jennifer O.
Operations
Envoy FAQs
Q. What is Envoy used for?
Envoy is transforming modern workplaces for hybrid work and safely bringing people together so they can connect, collaborate, and thrive. Envoy’s workplace platform has redefined how organizations welcome visitors, keep employees safe, book desks and conference rooms, and manage deliveries in various locations around the globe by designing products for a flexible workplace experience. Companies like Slack, Pinterest, and Warby Parker rely on Envoy to create an unrivaled first impression and keep their offices safe and compliant. Envoy Protect confirms employees are healthy and helps to coordinate schedules before they come on-site. Envoy Desks gives employees the flexibility to reserve a desk for the days they are in the office to collaborate with teammates. Envoy Rooms provides a simple solution to book meeting rooms and free up unused space. Envoy Deliveries ensures packages reach their recipients without mailroom pileups.
Q. Does Envoy support mobile devices?
Envoy supports the following devices:
iPad, Android, iPhone
Q. What level of support does Envoy offer?
Envoy offers the following support options:
FAQs/Forum, Chat, Email/Help Desk, Phone Support, Knowledge Base
