Lucidchart Pricing, Features, Reviews & Comparison of Alternatives

Lucidchart

Diagramming done right.

4.52/5 (1,123 reviews)

Lucidchart overview

What is Lucidchart?

Lucidchart is a web-based diagramming tool that makes drawing diagrams fast and easy. Quickly draw flowcharts, org charts, wireframes, UML, mind maps and more! More than 3 million users have chosen Lucidchart.

Work together with an unlimited number of others to create diagrams in real time, with changes synced instantaneously--great for team collaboration and working with clients. Outfit your company with Lucidchart for a fraction of the cost of alternatives like Microsoft Visio.
lucidchart.com

Pricing

Starting from
$4.95/month
Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Dutch, French, German, Japanese, Portuguese, Spanish
Lucidchart screenshot: View all document folders and import projects from third party platformsLucidchart — See More, Know More, Do MoreLucidchart screenshot: Create and edit business flowchartsLucidchart screenshot: Use shortcuts to quickly drag and drop diagram itemsLucidchart screenshot: Adapt Lucidchart’s timeline template for any purposeLucidchart screenshot: Access the editor for hundreds of shape libraries and advanced automated features

Lucidchart user reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.4
  4.4
  4.3
Aaron Cardoz

Easy to use and powerful diagramming tool.

Used monthly for 2+ years
Reviewed 2019-09-30
Review Source: Capterra

Lucidchart is my goto for complex network diagrams, system workflow diagrams, process workflows, data flow diagrams, API call flow sequence diagrams, system component diagrams. I have used it for years and don't see any reason to switch to another product. I would highly recommend this product.

Pros
1) Super easy to get started with simple registration options. 2) Very flexible sharing and collaboration options. 3) Multi-edit a document in real time with other users. 4) Easily lock down access to documents. 5) Many predefined industry standard documents to start from 6) Large list of export diagram export options. Examples, PDF, PNG...

Cons
1) At times the shape locator tool on the left hand side can be confusing depending on the document type you are working on, for example if you are working on a DFD diagram, the shapes directly related to the diagram should always be visible first after which other shape groups should be searchable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Easy to use charting software with a wide range of advanced features

Used daily for less than 6 months
Reviewed 2020-04-10
Review Source: Capterra

I was able to create flowcharts for marketing processes and export them to PDF for sharing with my client with a minimum of fuss. The outlay is small compared to a fully-fledged application like Microsoft Visio, even though it seems to have a similarly large feature set.

Pros
It was very easy to get up and running with Lucidchart - the enormous collection of starter templates meant that I was able to find a similar chart to the one I needed to create and get the right objects loaded up straight away. The interface is very similar to a desktop application, despite the fact that it's running in a browser - it even has keyboard shortcuts. There are tons of features and integrations that I never even got around to using, as my charting requirements were quite simple.

Cons
The sheer range of features available in the software was a little daunting at first. A simpler interface for people who only need a subset of features might be a helpful addition.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

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Anonymous

Very convenient to make quick drawings

Used weekly for 2+ years
Reviewed 2020-10-12
Review Source: GetApp

document sharing is very convenient just through the emails which is awesome.

Pros
Easy to use with majority of things a drag and drop. Options to add own personal images No need for a visio library Entire system can be edited online using a browser

Cons
Free version has limited features and cannot go beyond 60 objects and only 3 sheets per free account. Monthly price is on the higher side.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

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Jonathan Culp

Got charged over $350 for a single month after my free trial elapsed

Used daily for free trial
Reviewed 2020-07-05
Review Source: Capterra

Terrible. I feel angry and used.

Pros
It works. You can make a chart and they have a lot of options.

Cons
I hopped on lucid chart to make a few slides for the class I was teaching. I got about 30 minutes in before the paywall hit. I had already sunk a bunch of time into my diagram and wouldn't be able to use it if I didn't sign up for the free trial. The website says you'll be charged about $9/month per person. The class came and went. I was busy and soon forgot about the trial. When I checked my credit card statement I saw a charge for about $360 dollars. The charged me $90 per person for a team of 5 people, without me ever having done anything extra to specify this. This is just the defaults. Costly mistake. I'm super angry. I don't bring in a lot, and simply wanting a good slide for class turned this into a many hundred dollar mistake.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Anonymous

One of the most innovative diagramming collaboration tools out there!

Used daily for 1-2 years
Reviewed 2020-09-02
Review Source: GetApp

The business problems I've been solving with Lucidchart is to create process maps and value stream maps to clearly outline the detail so that it is easy for developers and designers to glean from. It allows me to add a lot more perspective and content so that critical details don't fall through the cracks. Excellent for real-time collaboration and to even have brainstorming sessions.

Pros
The features I like most about this software is the easy set up and I can get going right away. The quick virtual tour is very helpful when it comes to knowing all the different available features. Collaboration is awesome in real-time. Excellent customization available. I have my own template sets and custom shapes that I use most often saved to my favorites. I have also categorized it my diagram type and project type. Lucid just allows you to configure anything you can think of and that is what makes it super powerful. Version history feature and status label on the diagrams comes in handy to track revision control as well. Layers are one of my favorite features because it allows to showcase multiple views of a diagram without taking up too much real estate and is so easy to show/hide based on user preferences. The different ways to share and collaborate like publish links, pdf, png, hyperlinks etc. are super useful to share and collaborate on documents even if the feedback giver is not proficient with Lucidchart.

Cons
The community is not very helpful. The moderation of the community can be better and it would be nice to have specific channels than one open community as most of the content I see there is irrelevant to me. Notifications are easy to miss and doesn't really catch your attention. It's not possible to share folders within a Team Folder which is constraining because then I have to share the whole workspace with someone that I don't want to just so they can access a specific folder or file. Permissioning is tricky as it works sometimes but doesn't work other times. I have to do some extra manual work to pretty up the diagrams and make it fit the canvas all while the content can still be read and visible. It would be nice if that was automated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Lucidchart pricing

Starting from
$4.95/month
Pricing options
Free
Subscription
Free trial
View Pricing Plans

Lucidchart offers Free, Basic, Professional, and Team accounts:

Basic
Single user
$ 4.95 /mo

Pro
Single user
$ 8.95 /mo

Team
Starting at:
$ 20 /mo

Limited Free
Single user

Free accounts allow users to create an unlimited number of diagrams with a limit of 60 objects per diagram. Additional pricing information can be found on the website.

Lucidchart features

Access Control
Collaboration Tools
Data Import/Export
Data Visualization
Drag & Drop Interface
Real Time Data
Search Functionality
Third Party Integration

API (416 other apps)
Activity Dashboard (239 other apps)
Activity Tracking (127 other apps)
Alerts / Escalation (124 other apps)
Auditing (122 other apps)
Automatic Notifications (178 other apps)
Compliance Management (132 other apps)
Monitoring (269 other apps)
Real Time Monitoring (151 other apps)
Reporting & Statistics (200 other apps)
User Management (110 other apps)
Workflow Management (140 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Lucidchart

Key features of Lucidchart

  • Intuitive user interface
  • Enterprise-level security and admin controls
  • Integration with Google Apps, Confluence, JIRA , Office 365
  • Collaborate in real-time with colleagues
  • Publish to PDF, JPG, PNG
  • Team management
  • Visio import and export
  • Data linking
  • Revision history
  • Embedded documents
  • Wireframing / iOS mockups
  • Group chat and comments
  • UML (Unified Modeling Language)
  • Mind maps
  • Org charts
  • Business process mapping tool
  • Process documentation
  • Business process modeling
  • Floor plans
  • Concept maps
  • Database design
  • Venn diagrams
  • P&ID
  • ERD
  • Sales Mapping
  • AWS Import (PCI Compliance Documentation)
View All Features

Benefits

HUNDREDS OF TEMPLATES & EXAMPLES:
- Flowcharts
- UML
- ERD
- Wireframing / iOS Mockups
- Network Diagrams
- Org Charts
- Mind Maps
- BPMN

POWERFUL & EASY TO USE:
- Hundreds of shapes with easy drag and drop functionality
- Export to PDF, PNG, JPG and Microsoft Visio (.vdx)
- Integrations with Google Drive, Confluence, JIRA, and Jive at no additional cost
- Dedicated support team to address your questions

BUILT FOR COLLABORATION:
- Real time collaboration
- Unlimited number of simultaneous collaborators
- Powerful version control and revision history
- Group chat and comments
- Embed diagrams in blogs, wikis or websites

SECURE & RELIABLE:
- All data transferred using SSL with AES-256 bit encryption
- Hourly backups stored across multiple data centers
- 99.9% uptime SLA for enterprise customers
- Admin-specified password strength and reset frequency requirements

ROBUST FOR ADMINS:
- Upgrade other users to administrators to help manage users
- Set whether new users automatically join the team or require an invitation
- Control which domains your team can collaborate with outside your company