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Lucidchart Pricing, Features, Reviews and Alternatives

Lucidchart product overview

Price starts from

$

7.95

/momonth
Per User

What is Lucidchart?

Lucidchart is a web-based diagramming tool that makes drawing diagrams fast and easy. Quickly draw flowcharts, org charts, wireframes, UML, mind maps and more! More than 3 million users have chosen Lucidchart.

Key benefits of using Lucidchart

HUNDREDS OF TEMPLATES & EXAMPLES:
- Flowcharts
- UML
- ERD
- Wireframing / iOS Mockups
- Network Diagrams
- Org Charts
- Mind Maps
- BPMN

POWERFUL & EASY TO USE:
- Hundreds of shapes with easy drag and drop functionality
- Export to PDF, PNG, JPG and Microsoft Visio (.vdx)
- Integrations with Google Drive, Confluence, JIRA, and Jive at no additional cost
- Dedicated support team to address your questions

BUILT FOR COLLABORATION:
- Real time collaboration
- Unlimited number of simultaneous collaborators
- Powerful version control and revision history
- Group chat and comments
- Embed diagrams in blogs, wikis or websites

SECURE & RELIABLE:
- All data transferred using SSL with AES-256 bit encryption
- Hourly backups stored across multiple data centers
- 99.9% uptime SLA for enterprise customers
- Admin-specified password strength and reset frequency requirements

ROBUST FOR ADMINS:
- Upgrade other users to administrators to help manage users
- Set whether new users automatically join the team or require an invitation
- Control which domains your team can collaborate with outside your company

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
FAQs/Forum

Training options

Webinars
Videos
Documentation
Live Online
In Person

Lucidchart pricing information

Value for money

4.4

/5

1.3K

Price starts from

$

7.95

/momonth
Per User

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Lucidchart features

Functionality

4.4

/5

1.3K
Total Features59 8 categories

Most valued features by users

API
Access Controls/Permissions
Third Party Integrations
Alerts/Notifications
Data Import/Export
Data Visualization
Collaboration Tools
Search/Filter

Functionality contenders

Lucidchart users reviews

Overall rating

4.5

/5

1.3K

Positive reviews

95%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.64/10
Rating distribution

5

4

3

2

1

809

462

57

5

8

Pros
The cost of Lucid chart for the tools and benefits it provides can not be beat. It is an amazing inexpensive tool that helps my team visually document processes and make improvements.

CD

Carly D.

Overall I am pleased with my experience with Lucidchart and glad I found it in my search to create more robust graphics.

AR

Anonymous Reviewer

Lucidchart is definitely one of the best diagramming software out there and it is very beginner friendly. This is shown in the fact that 99% of the Fortune 500 companies use LucidChart.

DW

Daniel W.

Cons
The inability to select multiple objects and drag around as you would expect is annoying. The auto-resize when insert into documents and update is pathetic.

MR

Marty R.

The object limit on the free version seems way too low. Sometimes it's hard to register a click on the right element, but no worse than any others.

SA

Samer A.

The number of symbols was limited at first, but that seems to be increasing. Page layout can be confusing until you get used to how the product handles.

AR

Anonymous Reviewer

Overall rating contenders

Overall Rating

Quick and Easy Mind Maps

Reviewed 2 months ago

Transcript

Jason: Hi, my name's Jason. I'm an agency owner and I give Lucidchart a four out of five. For more reviews,...

Anne M.

Manager, paid media & social media strategy

Real Estate, 5,001-10,000 employees

Review source

Overall Rating

Love Lucidchart

Reviewed a year ago

Transcript

Anne: Hi, my name is Anne and I am the manager of Paid Media and Social Media Strategy at a real estate...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

One of the best mind-mapping tools on the market

Reviewed a year ago

Lucidchart is easy to use out of the box, has tons of features making it useful in basically every use case I can imagine. No cheap customer lock-in. You can easily export your projects and switch to another tool.

Pros

Abundance of features, which makes this software so versatile. You can basically use it for every task and project. I mainly use it for mind-mapping and brainstorming, but it's also equally useful for taking notes, story-boarding, gathering ideas, presenting, drawing graphs, schemes and organisational charts, Gantt timelines, or even team building (it works great as an online whiteboard). What I really love is ease of use and multitude of features. Every time I wish I could do something, it turns out it's possible. Seems like developers really thought about everything and listen closely to their users and use cases. Also, you don't really feel that the software is locking you in--you can export your projects to similar software/platforms, e.g. Visio.

Cons

Getting to know some features takes time and energy, documentation and tool tips have some space for improvement. Also, licencing model could be more friendly for small companies or people who use it as backup/auxiliary software only (en entry level paid subscription model).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Easy to use business process mapping software

Reviewed 8 months ago

Overall pretty good and easy to use software for business process mapping for anybody that needs to pump out process maps fairly quickly. You can quickly churn out process maps with a relatively small learning curve and can access your saved diagrams through any browser.

Pros

Very intuitive and easy to use business process mapping software that can be used through the browser. I was looking for a MS visio replacement to run workshops with and this met my needs. I like the pre-built templates and the fact that i can have my colleague update the same business process map at the same time im using it (only available if you upgrade). The ability to publish to a MS visio format and a weblink is also useful. You can access the software directly on your browser as a SAS so it doesnt require any installation of software which makes it convenient if you're jumping between computers (it allows you to access your diagrams anywhere since its stored on the cloud)

Cons

-There's some minor glitches when mapping out business process lanes and performing some of the tasks. Formatting the process maps can be annoying sometimes and it does not have all the formatting customizability that a more robust business process mapping tool like MS visio has. Sometimes the browser is not responsive if you go idle for too long. -I don't like the fact that users need to register/create an account if I want to share the published link with my business process maps to them -Costs are kind of a turnoff because I'd rather pay a one time fee rather than a subscription cost since its not every day you'll be using this software

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent Option for Flow Charting

Reviewed a month ago

Lucidchart is my new favorite software for process mapping/diagraming. In the past, I have used another well known software that is basically an industry standard for process improvement so I wasn't sure if this would meet my needs in terms of mapping out our processes but it has far exceeded my expectations.

Pros

I love how easy it is to create flow charts, workflows, and diagrams in various formats. There are other software out there that accomplish this function but Lucidchart is really cost effective for educational institutions and meet the need very well.

Cons

It took a little bit to understand how to work the tools and formatting but once you get the hang of it, the software is pretty easy to use. It would be awesome to have some sort of training manual to refer to help those new to process mapping understand the various symbols but considering how cost effective it is, that's really a non-issue.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Basic Software For Ease

Reviewed 2 months ago
Pros

This is a basic flowchart software that we used in lieu of Microsoft Visio. It was easy to use and to learn, with easy to follow help online for flowchart creation. The main benefit we found with this software was it's integration with Google Suites. With our company using Google Suites, this software easily integrates with other Google software and email.

Cons

It is a very basic software with limited features that we used, which was flowchart management. We used it for a short while as our company transitioned to Google-based software, however we've since gone back to Visio for it's better features and functionality.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Software for Marketing and Development Teams

Reviewed 15 days ago

I have been very pleased with Lucid chart and have brought it with me in the last 3 jobs I have been at. Its always on the top priority of my software list.

Pros

This allows use to easily share and visualize workflows, wireframes, and user stories with all the team members involved in a project.

Cons

I haven't really found anything I don't like about LucidChart I have been very happy with it.

Lucidchart FAQs and common questions

Lucidchart has the following pricing plans:
Starting from: $7.95/month
Pricing model: Free, Subscription
Free Trial: Available


Lucidchart has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Lucidchart supports the following languages:
German, Portuguese, Spanish, English, French, Japanese, Dutch


Lucidchart supports the following devices:
Android, iPhone, iPad


Yes, Lucidchart has an API available for use.


Lucidchart integrates with the following applications:
Jive, GitHub, draw.io, Dropbox Business, Jira, Quick Base, AuditBoard, PowerPoint, Microsoft Azure, Quip, Zapier, Zoho Connect, Google Docs, Microsoft OneDrive, Google Workspace, Google Drive, Box, Amazon EC2, Microsoft Teams, BambooHR, Salesforce Sales Cloud, OneLogin, Okta, Slack, Microsoft 365, Nuclino, OmniGraffle, Google Cloud Platform, Atlassian Confluence, Dropbox Paper, Gliffy, Asana, Nextpond, Microsoft Word, Visio, Microsoft Excel


Lucidchart offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum

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