getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Online IT Service Software - Page 5

Last updated: March 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

138 software options

Infraon ITSM logo

ITSM software

learn more
Infraon ITSM, a pink elephant-certified platform, helps businesses streamline and expedite the IT service management lifecycle. It offers a proprietary AI bot that intelligently addresses user queries and requests, resembling human interaction and simultaneously acts as a real-time knowledge base.

Read more about Infraon ITSM

Users also considered
Lunixo logo

Digital Signage & DOOH, Unified in One Platform

learn more
Lunixo is a complete digital signage platform with advanced DOOH features. Manage content, control screens remotely, and monetize your network through seamless SSP integration and automated programmatic campaigns.

Read more about Lunixo

Users also considered
TANSS logo

IT service management tool

learn more
TANSS is an ITSM tool designed for managed service providers and IT departments that automates IT process management and enhances service desk productivity. The modular system includes ticketing, device management, escalation management, and SLA management components that can be tailored to companies of any size. TANSS integrates with Microsoft Outlook and offers additional automation capabilities through Odoo integration.

Read more about TANSS

Users also considered
EV Service Manager logo

IT service management solution for businesses of all sizes

learn more
EV Service Manager, by EasyVista, is a cloud-based IT service management (ITSM) solution, which assists organizations of all sizes with incident tracking and task management. Key features include trend analysis, request fulfillment, financial management, and reporting.

Read more about EV Service Manager

Users also considered
Alemba Service Manager logo

ASM automates your ITSM with a no code workflow engine

learn more
Alemba Service Manager enhances IT service support by providing a service catalog, supported by workflow automation. ASM streamlines incident and request management, with real-time analytics for improved efficiency, user satisfaction, and alignment with business objectives.

Read more about Alemba Service Manager

Users also considered
Routezilla logo

Appointment scheduling software for field workers

learn more
Routezilla is an IT service management software designed to help businesses of all sizes schedule and manage location-based appointments. Administrators can view current location, requested services, and other details to confirm bookings.

Read more about Routezilla

Users also considered
NITRO Help Desk logo

IT Help Desk Solution for Microsoft Office 365, Teams and SP

learn more
Help Desk for SharePoint is a complete out-of-the-box IT help desk solution managing requests with efficient queue management, ticket resolution, graphs, charting, and more. Tickets are resolved quickly and efficiently. Unlimited staff and end-users. Customizable workflows and forms.

Read more about NITRO Help Desk

Users also considered
eSigns logo

Electronic Signature Software

learn more
eSigns is a secure digital signature software solution with standardized templates, collaboration tools and forms.

Read more about eSigns

Users also considered
Request Tracker logo

The system you need to track the tasks you can't forget.

learn more
Request Tracker is an open-source, web-based ticketing system used for issue tracking, helpdesk support, and project management. RT offers managed hosting plans and product support for on-premise deployments.

Read more about Request Tracker

Users also considered
VIZOR IT Asset Management logo

ITIL Certified IT Service and Asset Management Solution

learn more
VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. On-premise or Cloud. Try for Free.

Read more about VIZOR IT Asset Management

Users also considered
Rzilient logo

IT management solution

learn more
Rzilient, the next-generation IT management partner for small and medium-sized businesses to simplify, automate and secure your IT management.

Read more about Rzilient

Users also considered
Versio.io logo

CMDB, IT Asset Management, Governance, Security

learn more
Versio.io continuously and automatically detects and documents changes in businesses and IT landscapes. Data from third-party applications that companies use to run business processes, monitor the IT landscape and control IT service management can be seamlessly integrated.

Read more about Versio.io

Users also considered
ServiceTonic logo

ServiceTonic targets small and medium size enterprises

learn more
ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

Read more about ServiceTonic

Users also considered
SteadyPoint Helpdesk logo

Customizable helpdesk for support across industries

learn more
Helpdesk is an ITIL & HIPAA-compliant SharePoint Add-in for IT service management. As an Office 365 ticketing system, it streamlines ticket handling, categorizes issues in four levels, and routes tickets to the best IT specialist. Customizable forms, workflows, and automation improve efficiency.

Read more about SteadyPoint Helpdesk

Users also considered
Red Hat Process Automation Manager logo

Business process automation system for project teams

learn more
Red Hat Process Automation Manager is a cloud-based solution which assists businesses with managing employee rostering, task planning, vehicle routing, job management, scheduling, and more. It is primarily designed to help project managers with automating processes.

Read more about Red Hat Process Automation Manager

Users also considered
AlertFind logo

Multi-channel emergency notification and IT alerting system

learn more
AlertFind is a multi-channel, 2-way emergency notification and IT alerting system that helps organizations notify employees immediately and manage incidents ranging from natural disasters to system outages. It includes automatic contact updating, geofencing, multi-language support, and more.

Read more about AlertFind

Users also considered
Miradore Management Suite logo

Cloud-based platform for monitoring IT assets.

learn more
Miradore Management Suite is an information technology asset management (ITAM) solution that helps enterprises manage the entire IT asset lifecycle, from procurement to retirement. Users can configure system settings to approve/deny installation requests across network devices.

Read more about Miradore Management Suite

Users also considered
mspStack logo

Services ordering, provisioning & delivery platform for MSPs

learn more
mspStack is a SaaS-based cloud services ordering, provisioning, and delivery platform for MSPs, telcos and healthcare, with white-labeled portal for customers

Read more about mspStack

Users also considered
Cloudscene logo

Cloud-based marketplace, IT service, and sourcing software

learn more
Cloudscene is a marketplace software targeting businesses in all market sectors that require cloud, connectivity, and colocation services. Key features include supply chain management, knowledge-sharing, collaboration tools, quotes & estimates, domain creation, broadcasting, and sales tracking.

Read more about Cloudscene

Users also considered
Microsoft 365 for Jira logo

Connect Jira to Outlook, Microsoft Teams Teams, and To Do.

learn more
Streamline IT support by connecting Jira Service Management with Outlook, Teams, Calendar, and To Do for faster, smarter service.

Read more about Microsoft 365 for Jira

Users also considered
TimO logo

The modular Project-ERP Business Suite

learn more
Digitize your processes from time tracking and resource planning to invoicing – flexible, secure, and 100% made in Germany.

Read more about TimO

Users also considered
Team 360 logo

An essential component of IT strategy.

learn more
Team 360 is a software that allows businesses to manage their technology investments and performance.

Read more about Team 360

Users also considered
HEINZELMANN logo

Issue tracking software for the IT sector

learn more
HEINZELMANN is an issue tracking software designed to help businesses track computer hardware and software inventories, licenses, and orders. Administrators can capture, maintain, and administer critical information about assets such as health status in real-time.

Read more about HEINZELMANN

Users also considered
theSavvySuite logo

Comprehensive solution for identity management & IT services

learn more
theSavvySuite is a comprehensive software solution that focuses on the integration between business and IT. It combines an intuitive service catalog, identity management, and automated processes to help organizations efficiently manage their IT services and resources. The product's modular design and extensive integration capabilities make it suitable for companies of all sizes, from small businesses to large enterprises.

Read more about theSavvySuite

Users also considered
Serviceware Processes logo
(0)

ITSM Software, Helpdesk & Service Desk for IT Organizations

learn more
Serviceware offers intelligent solutions for digitizing and automating service processes and enabling companies to optimize their service costs. Key features include a service-catalogue, self-service portal, configuration and knowledge base management and process control.

Read more about Serviceware Processes

Users also considered