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Trustpilot

Customer review management platform for online businesses

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(37)

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Trustpilot Reviews - Page 46

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1,143 reviews

Recommended

TB
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Teresa B.

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Trustpilot is a great service that professionally handles follow up with our customers for a review.

Reviewed 6 years ago
Pros

East of use. Trustpilot does not keep sending emails repetitively to clients. It is a one time request and emails addresses are not used for any other purpose.

Cons

No cons were added to this review

Vendor response

Hi Teresa, Thanks for the review! It's great to hear you're finding Trustpilot to be easy to use. We hope you'll continue enjoying powering your business forward with customer feedback!

ST
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Santa T.

Real Estate, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Recensione 1 ST

Reviewed a year ago
Pros

Ideale per recensioni in diversi siti di ogni genere

Cons

Un po lento nel caricamento della recensione

Showing original review in Italian. See translation

Vendor response

Hi Santa, Thanks for the feedback and we're so sorry if there's been any delay in loading reviews. We will work on improving this for the future! Thanks, The Trustpilot Team

NL
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Nina L.

Retail, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Its Decent

Reviewed 3 years ago
Pros

Easy to use. Has a good reputation. Customers generally have a good response t trust pilot so it's essential to any company both small and large

Cons

Can't really say there is anything about the software that I genuinely dislike

GZ
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Gabriel Z.

Financial Services, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best review management tool in the market

Reviewed 2 years ago
Pros

I like all the features that go beyond the basics of a review platform

Cons

I think the pricing could be better, it’s really expensive compared to others and the contracts are a 12 months partnership with is ridiculous

IR
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Irenne R.

Health, Wellness and Fitness, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Something I can trust

Reviewed 2 years ago

I used trust pilot for my friends business and the process of setting up is very easy

Pros

Trust pilot have given me the assurance to trust services from companies according to their reviews

Cons

There is nothing I didn’t like about it

VV
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Veronica V.

Cosmetics, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Ottimo sito di recensioni

Reviewed a year ago
Pros

Trovi tutte le recensioni che vuoi ottimo

Cons

Niente direi che è tutto molto perfetto

Showing original review in Italian. See translation

Vendor response

Hi Veronica, Thanks for your review! We're so happy to hear that you're enjoying using Trustpilot to find reviews. Thanks, The Trustpilot Team

PD
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Phil D.

Information Technology and Services, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A well recognised trusted review platform

Reviewed 3 years ago

Overall a very positive experience with this software that is continuing to provide the review we as a growing business need

Pros

This is a very easy to use and implement review gathering platform

Cons

All good, can't think of any problems we experienced

AK
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Ankush K.

Consumer Goods, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Would not recommend at all

Reviewed 2 years ago
Pros

Easy to use, set up and configure. good user interface.

Cons

So many cons 1. Completely controlled. 2. Even they blocked our genuine. 3. Too costly 4. They removed our reviews all the time.

AR
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Verified reviewer

Consumer Services, self-employed

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good tool for reviews

Reviewed 2 years ago
Pros

Is easy to use and visually appealing, I trust this site for real reviews and then decide if do business with whichever company I’m looking for.

Cons

Not applicable, can’t think of any cons for Trustpilot.

DC
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Duarte C.

Hospitality, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Website to Check where to Trust

Reviewed 2 years ago
Pros

The fact that Trustpilot provides the option for people to review each company so people know how trustworth the company is

Cons

there is nothing I don't like in Trustpilot

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christopher h.

Consumer Services, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Need a Review?

Reviewed 2 years ago

Overall so far things are great with the software.

Pros

The pros are its features. It gets the reviews you need and is a trusted source

Cons

cant say i have any cons about it. havent used long

HL
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Hugo L.

Retail, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Utile pour gérer sa e-reputation

Reviewed a year ago
Pros

L’ergonomie et la facilité d’utilisation, la gestion des commentaires est relativement simple

Cons

La mise en place est légèrement complexe.

Showing original review in French. See translation

JT
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Jonathan T.

Hospital & Health Care, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Trust pilot awesome

Reviewed 2 years ago

A great experience using trust pilot

Pros

I liked the way you can leave an honest review

Cons

I didn't like that the system did take a few attempts to get on

AR
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Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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New discovery for me!

Reviewed 2 years ago
Pros

It's been only a few days since I started using it and I like it!

Cons

the graphic is slightly old school but can still do the job

SJ
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Saad J.

Real Estate, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Credible for Consumers

Reviewed 2 years ago
Pros

The brand has gained popularity so more people trust it.

Cons

If there was an easier solution to remove spam reviews.

DS
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Débora S.

Facilities Services, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Recomendo

Reviewed 3 years ago
Pros

ótima ferramenta para deixar a sua opinião

Cons

Não tenho nenhuma observação a fazer em relação à ferramenta.

Showing original review in Portuguese. See translation

JJ
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Jameli J.

Publishing, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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This reviewer only left a rating

Reviewed 6 years ago
Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Jameli, Thanks for rating us! Please feel free to contact us with any questions or update your review with more feedback so we can improve on our end.

gk
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gauri k.

Marketing and Advertising, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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This reviewer only left a rating

Reviewed 5 years ago
Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Gauri, Thanks for the rating! We hope you're enjoying your Trustpilot experience & please don't hesitate to contact us with any questions or concerns.