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Reputation Management Software

Last updated: April 2026

228 software options

Hootsuite logo

Social media management & scheduling for SMBs and enterprise

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Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.

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Marketing 360 logo

Marketing Platform For Small Business

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Gain the edge of a good reputation
Build a strong online reputation across popular review sites relevant to your industry, and watch the sales and referrals roll in. Create your free account to start monitoring, managing and building your reputation today.

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Trustpilot logo
Category Leaders

Customer review management platform for online businesses

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A customer review management tool that brings businesses and consumers together through reviews.

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Birdeye logo
Category Leaders

AI-based webchat assistant for business conversations

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Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.

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Agorapulse logo

Easy-to-use social media management for teams and agencies

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With Agorapulse, businesses can manage their social media messages, schedule & publish content, identify key influencers, monitor social channels, & create insightful reports. The platform integrates with Facebook, Twitter, TikTok, Instagram, YouTube, and LinkedIn, posting across multiple platforms.

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Broadly logo

Online review & reputation management for small businesses

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Broadly is an online review & reputation management tool that helps small service-providing businesses improve their online reputation & attract new customers

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Weave logo
Category Leaders

Customer communication and appointment scheduling solution

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Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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Sprout Social logo

Social Media Management Software for Business

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Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

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Superchat logo

The comprehensive messaging suite for your business.

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Superchat was established to give businesses an easy way to communicate with their customers. The comprehensive messaging suite provides the tools needed to create a unique customer experience.

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Doctible logo

Reputation management & patient communication for healthcare

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Doctible's platform makes it easy for practices to serve patients and maximize performance by automating back-office operations and boosting the practice' reputation. With Doctible, Practices can make managing day-to-day operations easier and more efficient, saving time and money.

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Swell logo

Cloud-based customer experience management platform

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Swell helps you grow your business by putting your reputation to work. When you look as good online as you do in person, new customers will come your way. With more reviews and better engagement, you’ll be found online, rank higher in searches, get more web traffic, and of course, more customers.

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Mention logo

Reputation and reviews management solution

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Mention is a comprehensive media monitoring and social listening platform that enables organizations to track online conversations about their brand, competitors, and industry across the web and social media. The system monitors over one billion sources in real-time, providing users with immediate insights and data spanning up to two years. Organizations can create personalized monitoring alerts based on specific keywords or pages.

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rater8 logo

Automated healthcare reputation management solution

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rater8 is the industry's leading reputation management solution, designed to help healthcare organizations effortlessly cultivate patient reviews, collect feedback, and drive practice improvement.

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Yotpo logo

Marketing platform for collecting and showcasing reviews

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Yotpo is an eCommerce marketing platform that helps brands collect and showcase customer reviews, ratings, and photos throughout the buyer journey. The solution enables businesses to leverage user-generated content to build trust, increase social proof, and drive sales through strategic placement at key conversion points across their websites. Yotpo integrates with major eCommerce platforms and includes features like AI-optimized review requests and SEO enhancement tools.

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Grade.us logo

White-labeled review marketing platform for agencies & SEOs

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Grade.us is the review management software that helps marketers, agencies, SEOs and enterprises get great reviews on the important review sites with email and text drip campaigns. It monitors reviews across websites, and amplify the best reviews on website and social media channels.

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NiceJob logo

Reputation marketing with reviews, social & SEO tools

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NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO!

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Brand24 logo
Category Leaders

Social listening tool for businesses of all sizes

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Brand24 is the perfect reputation management solution. By following positive comments from brand ambassadors and replying to dissatisfied customers before they post something negative about you online — you can prevent any potential disasters in their early stages when it’s still manageable!

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Podium logo

AI-enabled lead management and conversion platform

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Podium simplifies reputation management by making it easy to collect reviews, rise in the ranks of local search, and drive more leads.

Automatically send every customer a review request at the exact right moment, so they can leave you a review in 20 seconds. Then, reply to every lead with AI.

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XM for Customer Experience logo

Customer experience management (CXM) platform

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Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.

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Referrizer logo
Category Leaders

Lead management and marketing automation software.

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Referrizer is a lead management and marketing automation software that helps businesses capture leads, track customer communication, manage referrals, handle reviews, and more on a centralized platform.

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TrueReview logo
Category Leaders

Boost Your Reputation with Seamless Review Management

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TrueReview is an easy-to-use, all-in-one tool that helps businesses quickly collect, manage, and respond to customer feedback.

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Eclincher logo

Eclincher is an AI-powered social media management platform.

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Eclincher is an AI-powered social media management, brand monitoring & local SEO tools, leveraging AI to maximize engagement.

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Thryv logo

All-in-one management solution built for small business

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Reputation management for small business. Interact with reviews, resolve concerns, and lock your business info across the listings sites so you're easy to find.

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Emitrr logo
Category Leaders

Customer engagement platform for local business owners

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"With our unified review interface it's easier to manage online reputation across multiple platforms.
Leveraging our SMS texting capabilities our customers generate 80% more organic reviews across major platforms like Facebook, Google, Healthgrades etc."

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SOCi logo

AI that is purpose built for multi-location enterprises.

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SOCi is an AI-driven platform designed for multi-location marketing that unifies workflows, data, and automation. The system features specialized tools including Genius Search for local visibility optimization, Genius Social for content calendar management, and Genius Reviews for automated review responses across all business locations.

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Popular reputation management comparisons

Hootsuite logo
Buffer logo
HootsuitevsBuffer
Trustpilot logo
Bazaarvoice logo
TrustpilotvsBazaarvoice
Marketing 360 logo
Zoho CRM logo
Marketing 360vsZoho CRM
Agorapulse logo
Hootsuite logo
AgorapulsevsHootsuite
Birdeye logo
Podium logo
BirdeyevsPodium
Weave logo
Lighthouse 360 logo
WeavevsLighthouse 360
Sprout Social logo
Hootsuite logo
Sprout SocialvsHootsuite
Podium logo
Birdeye logo
PodiumvsBirdeye
Thryv logo
Jobber logo
ThryvvsJobber