Quickbase Reviews

- Easy of use (Great UI/UX) - Flexible Interface - Scalable - Supports a full API for integration to virtually any other application - Allows for scaling to a multi-user application, allowing for complex workflows to match business process. - It's a mature product, which means that you would hard pressed to ask a question that hasn't already been answered by one of the Quickbase geniuses in the community forums. - The community support is fantastic, and their support is very quick and efficient.

- Reports are not easily formattable. So, if you want to send out reports to your clients, or internally within the company, you would have to resort to 3rd party tools to allow for such functionality. I'm hoping that Quickbase will work on this particular aspect of their reporting in future releases.

Thanks for the fantastic review, George! Glad to hear QuickBase is working for you and your organization. We are always working to enhance QuickBase -- including updating our reporting options -- so please stay tuned for great new features in the future!

Easy to set-up, but has a lot of depth for those willing to take the time to learn. Low-code and great for experienced Excel and Google Sheets formula writers.

They are working on this, but the front end often receives complaints for looking too plain. Also the summary aggregation reports are in need of some TLC, and adding more functionality for picky executives who want things to look a certain way. I hope the attention they are putting into the very nice looking graphs and charting options is turned to Summary Reports soon!

Cloud-based program.

Convoluted, poor customer service, slow loading tables.

Hi Brad - Thank you for sharing your feedback. We do pay close attention to what our customers say about us, and are always looking for opportunities to improve. I'm sorry to hear you've had a negative experience with our Customer Care team. We set a high bar for delivering world-class customer service, and take your feedback seriously. We have also been hard at work solving some of the...

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The customization capabilities are impressive. You can create pretty much anything using this software, and what's even more impressive is that you can gather data using this software. I used it to create satisfaction surveys (both internally and externally) and it proved to be an invaluable tool in that sense. Additionally, this software proved to be a fantastic asset with maintaining patient portals, employee profiles, etc.

Unfortunately, profiles (as easy as they are to create) are very easy to delete and screw up. You can manipulate security access and such, but if someone makes a wrong move and deletes a profile (or worse, a FIELD), you're in trouble. ALL of that data will be lost if that happens. It would be nice to have an automatic backup of some sort just in case, but we did not find that to be an option in our testing and use of the product. There are a few odd quirks, as well -- for instance, you may have to create relationships that are multi-faceted or "backwards" to get profiles to "talk" to each other. Sometimes that feature is not as intuitive as you might hope.

It has a database-oriented approach. It can also be considered as an online database. An ideal solution for people who use Excel. By creating a table with the web interface, you can automatically insert your excel data into it. You can create your own query screens, report screens, and even form entry screens with a single click. It is so useful. By switching to the mycustomapp tab, I can create as many tables as I want. I can make my changes by adding the columns I want to the tables.

Unable to define complex business rules. Only when entering the form, rules about the fields of the table can be defined (Required field, amount must be greater than 100 etc.).

Great support and help system New "QuickBase University" for training and learning is great for new and old users to develop their QB development Fantastic flexibility to build exactly what you need

User interface - not great, our organisation has struggled with uptake due to the reasonably spartan and functional user interface

Once it's built and all the details completed, it makes workflow emails, notifications, spreadsheets, and charts/graphs really easy to get a live view for everyone.

The time to build out the applications correctly and the amount of training needed to use this software.

I use Quick Base on a daily basis as a way of assigning tasks to integrators, quality assurance editors, and other members of our marketing team. I like it because in addition to providing details on all members on a project, it enables me to customize tasks depending upon who it is going to.

The software only sends a prompt when you manually ask it to; it does not prompt the team member if they are running low on time to complete the task.

-Intuitive user interface -Ad-hoc report builder (great for non-technical users) -No-code/low-code platform (quickly create and deploy apps/databases) -Custom dashboards for specific users/roles -Security of Intuit (TurboTax, QuickBooks, etc.) -Awesome support and account management

-Improved mobile app -Increased branding/white-labeling

Thanks for the positive feedback, Rick! We love having you as a customer!

It’s a very easy and effectively operational tool.

The pricing connection between the tool and the other one at our disposal appear to conflict.

Quickbase offers an overall troubleshooting solution for our organizations practice management needs which has allowed us to move from a bottlenecking of administrative processes ranging from client relationship management to reimbursement processing for consultants.

Its not super user friendly and there are limited bells and whistles. Its not well connected to other services or applications that we use, google and trello as examples of what would be useful but are not included for this application.

This software will bring you and your origination into the 21st century. What is considered the "norm" are Excel files and sheets. Well with QuickBase, the software allows the user to create Apps. What these apps can do is create an entire realm of excel sheets into one application. This eliminates the need to save and send and keep track of one or many excel files. By have one application house all...

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There are a few minor cons however I will not write them as they are mainly just pet peeves of mines. I would say one con is, it will take some time for a new user of this software to start building applications. Now I am not saying this is a long process if the person is willing to learn they will learn rather quickly. QuickBase also offers what is called QuickBase University, user can join this online training course to help rapidly learn how to use this software.

Easy to begin immediately creating and customizing workflows and reporting; creates immediate and quantifiable time and resource savings. Automations increase these efficiency gains immensely and are easy to use.

Integrations and automations are extremely powerful tools that exponentially increase the value of quickbase but the switch from automations to pipelines presents a major issue in that pipelines are not intuitive or easy to use for the low-code manager. Without an easier to understand interface and/or much better documentation and support, the elimination of automations in favor of pipelines could be a major detractor from the usefulness of quickbase.

The flexibility, ability to query reports on demand, employee tracking, internal applications that are able to be built off QB, along with many other internal applications. Able to easily code alerting to employees based on alerts, allow them to manage assignments and tasks, keep track of their projects and schedule, and ultimately save our company money.

Reliability on services is sometimes difficult. If something breaks, you will need to understand what is broken and alert Quickbase. There is only so much you can troubleshoot before waiting on QB.

QB is pretty easy to learn and use. We can put a new person in one of our modules and show them how to use it straight away. There are more advanced features that we use but those are also easy to come up to speed on.

The only issue I have had with this is customizing reports that I have already created. It took me a little bit of time in order to find out how to do it and when I tried to do it again I had forgotten how I had done it before. Maybe it's just me but this is not a clearly labeled feature.

Great software that allows multiple users to access and update the same database. We use it to track service visits, and have our service advisors track free oil changes throughout the dealer group.

The price was raised per user. We are not a huge company so the price jump almost caused us to discontinue use. Support is great, but it would be nice to get in touch with them immediately, instead of having to open a case and wait to hear back. They typically respond the same day and can resolve the issue, but they can only resolve one issue at a time.

QuickBase is, first of all, affordable. There are many different products on the market with similar functionality but also with a price tag which renders them impractical for many small businesses. With this software, we have been able to assign projects and deadlines to each member of the team while simultaneously providing a visual as to how their project contributes to the larger picture. Furthermore, this software has allowed us to identify projects which require more manpower or can be done with less; the identification of these situation has allowed us to proactively correct assignments before consternation among the team members arises.

The User Interface is a little confusing to navigate initially. To counteract this, we put together an instructional presentation and had our team members perform a brief exercise to ensure they were well equipped.

The platform is simple. It encourages organizations to use single sign-on for access to many of the tools needed during the work day. These tools can consist of booking travel, reporting expenses, hotel website, airline websites, file sharing tools, 401k information, benefits, links to where policies are shared, internal scheduling, etc. Lots of positive notes on the ease of use side, however, not all applications are supported.

The platform itself is well built, however, the improvements on allowing many more solutions to be integrated on this platform could be better. It has served our company just fine for now though.

Poor software, moving to Salesforce software.

Constant error messages after editing your data

While it can be set up in a matter of minutes, it's usually best to discuss the application's needs before getting started.

Reports are difficult to format. There are third-party tools that allow for the functionality of sending reports to your clients or within your company. The reporting aspect of Quickbase is something I'd like to see improved upon.

Easy answers at your fingertips to all your data. Organizing your purchasing, fleet, employees is a snap. Creating an app to is simple and quick. The functionality of the database makes our business efficient and provides quick answers.

I wish there was more help from QB regarding app building rather than contracting out services. When you need guidance and direction, they should be able to help you on the spot to create and correct your app to get you up and running.

user friendly and easy to navigate through the site. you can find what you are looking for quickly. its very convenient way to send documents back and forth between us and our customers.

when you are up loading files at certain times of the day I.E. mid morning and afternoon. it takes a long time to upload docs. to the site some times it times out or you need to restart the process again . this would be the only con i have about this product.

It comes with many pre-developed applications that could fit your need. You can install one of these applications or develop one from scratch. You need some knowledge to develop one but many of the ones that are already existing work. They got apps from CRM , ticket control, reporting, inventory etc.

It's very expensive for SMB's unless you use this platform on a daily basis.

I like how easy it is to see who you’ve called for the day, how many calls you’ve made and the ease of writing notes on each lead. It’s much easier to create a lead and keep track of your work compared to salesforce

The only thing I wish it did, is remind me before I move on from a lead to click the call box- sometimes I forget to mark it to track that ive made the call for the day.

Easy to use, low code, easy navigation, simple report creation

The basics of the program are low code. But if you need to do anything complex, you either can't do it or you have to create formula fields that require a lot of code and sometimes don't work.