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Square Appointments
5
172
4
46
3
30
2
1
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online booking and scheduling management platform
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Square Appointments - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Square Appointments overview
Based on 256 verified user reviews
What is Square Appointments?
Square Appointments is an appointment scheduling program with key features that include confirmations and reminders, mobile access, online booking, and more.
Who uses Square Appointments?
By industry, Square Appointments reviewers are most commonly professionals in health, wellness and fitness (16%). The most frequent use case for Square Appointments cited by reviewers is appointment scheduling (81% of reviewers).
What do users say about Square Appointments pricing?
Some reviewers appreciate the free plan, which they find valuable for solopreneurs and those on a low budget, and users say transaction fees are fair. However, some users feel processing fees can be high or increase over time, and some mention disappointment when features move behind a paywall.
Starting price
per month
Alternatives
with better value for money
Square Appointments’s user interface
Square Appointments review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.2
Ease of use
4.5
Customer support
4.3
Reviews sentiment
What do users say about Square Appointments?
Reviewers indicate Square Appointments makes scheduling and booking easy, with intuitive navigation and helpful calendar integration. They find the platform user-friendly for both staff and clients, appreciate automated reminders, and value seamless payment processing. Most say the software streamlines operations and improves client management, especially for solo businesses, and they like the free plan option for basic needs. They report that the interface is visually appealing and straightforward to use across devices.
Some feel advanced features, customization, and customer support could be improved, noting limitations in service categorization, calendar syncing, and pricing. They mention transaction fees can be high and wish for more robust options for growing businesses.
Select to learn more
Who uses Square Appointments?
Based on 256 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Square Appointments's key features
GetApp's analysis of 29 verified user reviews collected between July 2021 and September 2024 identifies Square Appointments' most critical features and summarizes user sentiment about those features.
Reviewers appreciate Square Appointments' confirmations and reminders capability. They find it saves time by automatically sending reminders to clients, reducing no-shows. Users report that reminders can be customized and sent via text or email, which clients appreciate. They say this capability helps them manage their schedules more efficiently. Some users mention the recent change to a paid service for confirmations and reminders, which they find inconvenient. Overall, they feel this aspect is valuable for maintaining client attendance. Of the 18 Square Appointments users who gave detailed accounts of their use of Confirmations/Reminders, 100% rated this feature as important or highly important.
Users report that Square Appointments' online booking feature is convenient and easy to use. They highlight that clients can book appointments anytime from various devices, which helps attract new clients. Reviewers indicate it reduces the need for phone calls and front desk staff involvement. They appreciate the integration with Google business profiles and the ease of use through links on social media. Some users mention a lack of route optimization for mobile businesses and desire more customization options for time slots. Of the 20 Square Appointments users who gave detailed accounts of their use of Online Booking, 90% rated this feature as important or highly important.
All Square Appointments features
Features rating:
Square Appointments alternatives
Square Appointments
Starting from
49
Per month
GlossGenius
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28
Per month
Goldie
Starting from
19.99
Per month
Vagaro
Starting from
23.99
Per month
Square Appointments pricing
Pricing plans
Pricing details:
User opinions about Square Appointments price and value
Value for money rating:
Of 23 reviews that provide robust commentary on Square Appointments's price and value, mention it in a positive light.
Some reviewers appreciate that Square Appointments offers a free plan, which they find valuable for solopreneurs and those starting with a low budget. They say the free version includes essential features and like that there are no extra costs when using it with their Square business account. Users think transaction fees are fair, though some wish they were lower. Some reviewers feel the processing fees can be high or become expensive over time, and a few mention disappointment when previously free features move behind a paywall or after the free trial ends.
, and
Square Appointments integrations (25)
Integrations rated by users
We looked at 256 user reviews to identify which products are mentioned as Square Appointments integrations and how users feel about them.
Integration rating: 4.5 (12)
Integration rating: 4.8 (5)
“Integration with Square is important because it helps streamline payment processing, keeps transactions organized, and makes checkout easier for both myself and my clients.”
“Easy to integrate, even for someone not too tech savvy like me.”
Wendy M.
Owner and HHP
Integration rating: 5.0 (3)
“Customers can pay online or in person”
Bridget B.
Director
Integration rating: 4.5 (2)
“As a welder I needed detailed invoices”
Jacob H.
Welder
Integration rating: 5.0 (1)
“Wix was our ecommerce platform when we first used PayPal, so the integration was critical. PayPal gave customers another trusted checkout option, which was useful, but the merchant-side setup was frustrating. Even though our store was already establi”
“The Wix integration was important because it was our ecommerce platform at the time, so order import, label creation, and fulfillment depended on that connection working. ShipStation did pull in orders, but the overall workflow still had enough issue”
Jonathan S.
Founder
Square Appointments support options
Typical customers
Platforms supported
Support options
Training options
Square Appointments FAQs
Square Appointments has the following typical customers:
Large Enterprises, Small Business, Mid-size Business, Freelancers
These products have better value for money
Q. What is Square Appointments used for?
Square Appointments provides online booking and scheduling capabilities tailored for service-oriented businesses across sectors including beauty salons, spas, fitness studios, and professional services. The platform unifies calendar management, staff availability, and client bookings within a system that updates in real time. By centralizing these functions, administrative tasks such as manual scheduling and double bookings are reduced. The software delivers a customizable booking site that enables clients to schedule services around the clock. Unlimited staff schedules allow appointments with specific team members at each location. Google Calendar synchronization prevents conflicts by automatically blocking personal events. Resource assignment ensures proper booking of rooms, stations, or equipment. Class scheduling supports individual sessions and recurring series for group-oriented offerings. Square Appointments integrates with the wider Square ecosystem and third-party applications to consolidate payment and marketing workflows. The system processes major credit cards, contactless payments, gift cards, digital wallets, and payment links within a unified payment platform. Integration with marketing tools enables automated email and text campaigns while customer loyalty programs can be managed alongside appointment booking. API access supports custom integrations and connections with social media channels permit direct bookings from external platforms. Comprehensive management features include client profiles with historical notes, automated reminders and confirmations, and bulk import of client data. Staff management tools encompass permissions settings, commission tracking, and timecard oversight. Reporting and analytics provide insights into sales performance, appointment activity, and resource utilization through customizable reports. The mobile application supports on-the-go management of schedules and payments. Security measures such as industry-standard compliance and encrypted data storage protect sensitive information. Access to round-the-clock support and online resources assists in adoption and ongoing operation.
Q. Does Square Appointments support mobile devices?
Square Appointments supports the following devices:
iPhone, iPad, Android
Q. What level of support does Square Appointments offer?
Square Appointments offers the following support options:
Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
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