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Square Appointments
5
173
4
47
3
30
2
1
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online booking and scheduling management platform
Table of Contents
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Square Appointments - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Square Appointments overview
Based on 258 verified user reviews
What is Square Appointments?
Square Appointments is an appointment scheduling solution offering key features such as confirmations/reminders, mobile access, and online booking, among others.
Who uses Square Appointments?
By industry, Square Appointments reviewers are most commonly professionals in health, wellness and fitness (16%). The most frequent use case cited is appointment scheduling (81% of reviewers).
What do users say about Square Appointments pricing?
Some users say Square Appointments offers good value for money, especially appreciating the free plan for solo users and reasonable transaction fees. However, some reviewers feel processing fees are high and express concerns about features moving to paid tiers.
Starting price
per month
Alternatives
with better value for money
Square Appointments’s user interface
Square Appointments review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.2
Ease of use
4.5
Customer support
4.3
Reviews sentiment
What do users say about Square Appointments?
Reviewers indicate Square Appointments makes scheduling and booking easy, with intuitive navigation and helpful calendar integration. They find the platform user-friendly for both staff and clients, appreciate automated reminders, and value seamless payment processing. Most say the software streamlines operations and improves client management, especially for solo businesses, and they like the free plan option for basic needs. They report that the interface is visually appealing and straightforward to use across devices.
Some feel advanced features, customization, and customer support could be improved, noting limitations in service categorization, calendar syncing, and pricing. They mention transaction fees can be high and wish for more robust options for growing businesses.
Select to learn more
Who uses Square Appointments?
Based on 258 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Square Appointments's key features
GetApp's analysis of 29 verified user reviews collected between July 2021 and September 2024 identifies Square Appointments' most critical features and summarizes user sentiment about those features.
Reviewers appreciate Square Appointments' confirmations and reminders capability. They find it saves time by automatically sending reminders to clients, reducing no-shows. Users report that reminders can be customized and sent via text or email, which clients appreciate. They say this capability helps them manage their schedules more efficiently. Some users mention the recent change to a paid service for confirmations and reminders, which they find inconvenient. Overall, they feel this aspect is valuable for maintaining client attendance. Of the 18 Square Appointments users who gave detailed accounts of their use of Confirmations/Reminders, 100% rated this feature as important or highly important.
Users report that Square Appointments' online booking feature is convenient and easy to use. They highlight that clients can book appointments anytime from various devices, which helps attract new clients. Reviewers indicate it reduces the need for phone calls and front desk staff involvement. They appreciate the integration with Google business profiles and the ease of use through links on social media. Some users mention a lack of route optimization for mobile businesses and desire more customization options for time slots. Of the 20 Square Appointments users who gave detailed accounts of their use of Online Booking, 90% rated this feature as important or highly important.
All Square Appointments features
Features rating:
Square Appointments alternatives
Square Appointments
Starting from
49
Per month
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165
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GlossGenius
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Goldie
Starting from
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Square Appointments pricing
Pricing plans
Pricing details:
User opinions about Square Appointments price and value
Value for money rating:
Of 23 reviews that provide robust commentary on Square Appointments's price and value, mention it in a positive light.
Some users say Square Appointments offers good value for money, especially appreciating the free plan for solo users and the ability to access essential features without a monthly fee. Reviewers indicate the free version is ideal for those starting out or on a low budget, and they find transaction and accessory fees reasonable. Some users report satisfaction with the integration at no extra cost with their Square business account. However, some reviewers feel the processing fees can be high or wish they were more competitive, and a few mention concerns about features moving from free to paid.
, and
Square Appointments integrations (25)
Integrations rated by users
We looked at 258 user reviews to identify which products are mentioned as Square Appointments integrations and how users feel about them.
Integration rating: 4.5 (12)
“It automates our day by sending meeting reminders and updating user statuses automatically, which prevents people from interrupting during deep work.”
Estrella A.
Software engineer
Integration rating: 4.8 (5)
“As a mobile clinic I can get the app on my phone and take card payments through my phone and the app records all payments including cash.”
“To process client payments”
Chloe R.
Veterinary Nurse
Integration rating: 5.0 (3)
“Easy for clients to either pay during their visit or online.”
“Customer data sync Retention campaigns Payment follow‑up Cross‑channel engagement Performance reporting”
Jessica R.
RMT, Business Owner
Integration rating: 4.5 (2)
Integration rating: 5.0 (1)
“It's not about wix, its just that the html code injections are available. necessary. could be better though.”
“To link my website and get more inquiries”
Wyatt H.
owner teacher
Square Appointments support options
Typical customers
Platforms supported
Support options
Training options
Square Appointments FAQs
Square Appointments has the following typical customers:
Large Enterprises, Small Business, Mid-size Business, Freelancers
These products have better value for money
Q. What is Square Appointments used for?
Square Appointments provides online booking and scheduling capabilities tailored for service-oriented businesses across sectors including beauty salons, spas, fitness studios, and professional services. The platform unifies calendar management, staff availability, and client bookings within a system that updates in real time. By centralizing these functions, administrative tasks such as manual scheduling and double bookings are reduced. The software delivers a customizable booking site that enables clients to schedule services around the clock. Unlimited staff schedules allow appointments with specific team members at each location. Google Calendar synchronization prevents conflicts by automatically blocking personal events. Resource assignment ensures proper booking of rooms, stations, or equipment. Class scheduling supports individual sessions and recurring series for group-oriented offerings. Square Appointments integrates with the wider Square ecosystem and third-party applications to consolidate payment and marketing workflows. The system processes major credit cards, contactless payments, gift cards, digital wallets, and payment links within a unified payment platform. Integration with marketing tools enables automated email and text campaigns while customer loyalty programs can be managed alongside appointment booking. API access supports custom integrations and connections with social media channels permit direct bookings from external platforms. Comprehensive management features include client profiles with historical notes, automated reminders and confirmations, and bulk import of client data. Staff management tools encompass permissions settings, commission tracking, and timecard oversight. Reporting and analytics provide insights into sales performance, appointment activity, and resource utilization through customizable reports. The mobile application supports on-the-go management of schedules and payments. Security measures such as industry-standard compliance and encrypted data storage protect sensitive information. Access to round-the-clock support and online resources assists in adoption and ongoing operation.
Q. Does Square Appointments support mobile devices?
Square Appointments supports the following devices:
iPhone, iPad, Android
Q. What level of support does Square Appointments offer?
Square Appointments offers the following support options:
Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
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