IdeaLab Pricing, Features, Reviews & Comparison of Alternatives

IdeaLab

Idea and innovation management solution

5.0/5 (2 reviews)

IdeaLab overview

What is IdeaLab?

Collective Innovation is a provider of idea management solutions, serving businesses with the tools for building communities. IdeaLab is a web-based product that extends this concept with unique features for inspiring customer engagement. Essentially, IdeaLab users are able to create fully customizable portals facing public audiences or indeed internal employees – giving both groups an investment in brand identity. Appealing to Business, Government and Non-Profit organizations, IdeaLab offers subscription packages based on user numbers best suited to small business and enterprise deployment alike. Portals can be totally customized from templates, using a built-in Design Editor to change text, imagery and color schemes within a few clicks. Open to re-branding and available in white label form for advanced customization options, each portal can be given a custom URL and is automatically responsive for smaller screen optimization.

IdeaLab’s specific feedback features include Instant Poll for pitching new designs, names, products or service ideas to receive actionable feedback in an instant. Challenges can also be set within communities or organizations to gather concepts, leveraging countdown timers and participation generators linked to prizes.

Pricing

Starting from
$99/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
IdeaLab screenshot: IdeaLab running across a variety of devicesIdeaLab By Collective InnovationIdeaLab screenshot: An example of idea management and voting on new ideasIdeaLab screenshot: An example community portal for the business sectorIdeaLab screenshot: An example community portal for the Government sectorIdeaLab screenshot: An example community portal for the Non-profit sector

IdeaLab reviews

Excellent
2

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.5
  4.5
  5.0
  5.0
Dave Eichenberger

This is a Great Idea

Used daily for 6-12 months
Reviewed 2016-07-26
Review Source: Capterra

This is a clean, user-scalable interface which provides a measure of interaction with the end-user, while providing an easy user interface for any company. I have been using IdeaLab for several months, and the data provided about who uses our products has provided an invaluable resource for what our customers are look for, where they are from, and when they are looking for it.

Pros
We like the easy user interface, the ability to customize for our company's needs and the data it provides us. It also provides a better way to interact with customer and future customer's needs, without wasting valuable Customer Service time. I also like the ability for us to contact the designer of this software, address any concerns or suggestions, and the ability to get those concerns addressed in future versions.

Cons
I would like an easier way to moderate comments, but I hear they are very responsive to programming in solutions to such problems. I suspect the software will continue to improve as it develops and adapts to different environments.

Response from Collective Innovation


Thanks very much for the review. We will definitely be working to add a moderation feed shortly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

David Flamm

Fun Piece of Software

Reviewed 2016-07-12
Review Source: Capterra

I've been using this product since the beta back in March and it has provided some interesting feedback to from our customers. It does seem to make it easy to understand what their needs are.

Pros
Crowdsourcing ability for our software development process. We use it on our website as a link to a 'Share Feedback' module and have received over 40 ideas.

Cons
Wish they had a plan between Enterprise and Small Business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

IdeaLab pricing

Starting from
$99/month
Pricing options
Free trial
Subscription
View Pricing Plans

21-day FREE trial (no credit card required)

Small Business (200 users): $99 per month
Enterprise (2000 users): $999 per month
White Label (unlimited users): Contact for details

IdeaLab features

Access Control

API (316 other apps)
Activity Dashboard (184 other apps)
Activity Tracking (137 other apps)
Automatic Notifications (186 other apps)
Chat (159 other apps)
Collaboration Tools (342 other apps)
Collaborative Workspace (221 other apps)
Commenting (197 other apps)
Customizable Branding (168 other apps)
Document Management (196 other apps)
Document Storage (219 other apps)
Drag & Drop Interface (175 other apps)
File Management (139 other apps)
Permission Management (193 other apps)
Projections (144 other apps)
Reporting & Statistics (138 other apps)
Search Functionality (260 other apps)
Third Party Integration (220 other apps)
Workflow Management (145 other apps)

Videos and tutorials

Additional information for IdeaLab

Key features of IdeaLab

  • Design Editor for changing images, text and colors etc
  • Automatic emailing of actionable insights to the team
  • Build responsive communities that work well on any device
  • Submit locations as ideas with IdeaMap
  • Powerful analytics provide actionable insights
  • Countdown timer function for setting timed challenges
  • Raise instant polls and set challenges for new ideas
  • Maps interface for submitting ideas via IdeaMap feature
  • Use your own custom domain URL
  • Specify systems as public or private based on preferences
View All Features

Benefits

Create fully customizable online portals targeting private or public communities for the purpose of sharing ideas and collaborative, incentivized innovation.

IdeaLab features a built-in design editor for restyling imagery, color themes and text, while portals can be fully re-branded to match existing corporate identity along with custom URLs.

IdeaMaps allows customers to submit ideas linked to locations using a Maps interface, useful for suggesting new stores or local initiatives with geographic impact.

Instant Poll enables marketers to present new ideas or innovations to specific community groups, narrowing actionable feedback via privacy controls.

Set the community idea challenges or organizational problems to help solve, using countdown timers and the participation incentive generator to issue prizes.