Planbox Innovate Software Pricing & Features

Planbox Innovate

Innovation management software

4.92/5 (24 reviews)

Planbox Innovate overview

Planbox Innovate offers an intuitive solution for collecting feedback, suggestions and ideas. Planbox Innovate's patented event-driven rule-based workflow technology offers a highly configurable innovation management system that can meet your most complex requirements with zero customization.

A success innovation program includes these essential components:

1) A strong desire to adopt and maintain an innovation-driven culture that embraces new ideas, collaboration, learning, experimentation and failure.

2) An innovation management platform that plugs into your authentication mechanisms and best-of-breed project/reward management systems, offers powerful analytics, gamification mechanics, and addresses your changing requirements without customization.

3) An expert partner in innovation management that ensures your systems, processes and engagement drivers are based on proven best practices and winning formulas.

Planbox Innovate offers a turnkey workflow-driven platform designed to deliver impact-full, quick and measurable results.


Starting from
Pricing options
Value for money


Business size



United States, Canada, Europe, Germany, United Kingdom

Supported languages

English, Arabic, Chinese (Simplified), Chinese (Traditional), Czech and 22 other languages, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian
Planbox Innovate screenshot: Planbox Innovate innovation and feedback portalPlanbox Innovate screenshot: Planbox Innovate idea listPlanbox Innovate screenshot: Planbox Innovate sample ideaPlanbox Innovate screenshot: Planbox Innovate idea and suggestion analyticsPlanbox Innovate screenshot: Planbox Innovate rule engine

Planbox Innovate reviews


Very good

Value for money
Ease of use
Customer support
Roy Wheeler

PlanBox has been an easy to use and effective tool to solicit, gather and track ideas.

Used daily for 6-12 months
Reviewed 2017-07-27
Review Source: Capterra

1. The PlanBox software is easy to use from both an end-user perspective and an administrator's perspective. 2. Excellent value proposition.

Read the full review

Planbox Innovate

Innovation management software

Michele Vennix

System Specialist

Used daily for 2+ years
Reviewed 2018-11-28
Review Source: Capterra

We use this tool for a few different reasons: 1) collecting ideas for collaboration - great for allowing threaded discussions with other users. 2) using the flash form has enabled users to use this tool for collecting ideas during various meetings and gives the opportunity for commenting on the ideas submitted. 3) Results Engine has proven useful for a few groups by putting their spreadsheets into this tool they can now run reports and see the information at a glance instead of scrolling through spreadsheet columns.I like the fact that it is user friendly, it doesn't scare users to come in and submit ideas/comments or search for ideas. I also like the Results Engine module for the same user friendly experience, but with this it's so easy for the users to run reports that they can get their information how/when they need it. Also, the support team is quick to answer questions or problems.

Read the full review

Planbox Innovate

Innovation management software

Dr Jeffrey Sheen

Crowdsourcing with Analytics

Used other for 2+ years
Reviewed 2018-11-28
Review Source: Capterra

Innovation Central does exactly what it's supposed to do, and it does it well. If you're looking to solicit ideas from across your organization easily, manage the funnel of the best of those ideas (as picked by experts), and have people collaborate on those ideas, then you definitely should include Imaginatik's portal in your short list. The analytics and features for evaluating ideas are excellent. Licensing really varies in this space: Innovation Central is licensed by "instance," or how many concurrent challenges you can run, and is independent of the number of users. This works for some and not for others, and Imaginatik will likely work with you to help you find the model that works best for your organization. Customization of what it does -- as a crowdsourcing tool -- is good. It's not amazing but it doesn't pretend to be, either. There's only so much you can, or even *should* do with a SaaS tool; keep this in mind!

Read the full review

Planbox Innovate

Innovation management software

Juliana Gomez

Planbox allows us to really manage our innovation pipeline and keep track of our innovation concepts

Used daily for 2+ years
Reviewed 2017-11-08
Review Source: Capterra

We have the ability to accelerate our innovation concept development process Recognize our employees in the process Help build a culture of innovation Centralized innovation tool that is easy to manage new ideas and concepts We love the flexibility of the solution along with capability of building a reward store within it to help recognize the innovation efforts our employees provide to improve the long term view of the company. We love its simplicity and the fact that we can operate Planbox in two languages, spanish and english. The team we work with provides great service and expertise, and helps us really get the best value out of our program. We have a very detailed process and one that is quite elaborate and Planbox was the only solution that would allow us to manage this effectively. The support team always provides us with great help and advice to make sure we are optimal

Read the full review

Planbox Innovate

Innovation management software

Lynne Hayes

A customizable, robust platform boasting an user-friendly intuitive design.

Used daily for 2+ years
Reviewed 2017-11-09
Review Source: Capterra

What sets Planbox apart from others is: Focus on collaboration (offering a multitude of customizable features/tools) Automatic workflow (promotes collaboration, advocates transparency, minimizes administrative burden). Idea evaluation (efficiently view/communicate the stacking and ranking of ideas. Extensive reporting engine (customizable reporting, analytics, dashboards)

Read the full review

Planbox Innovate

Innovation management software

Planbox Innovate pricing

Starting from
Pricing options

Cloud and on-premise deployment option.

$6/user/month for up to 250 users and discounted for higher volumes. Other incentives also available. Please call Planbox for more details.

Pricing Comparison

How does Planbox Innovate compare with other Collaboration apps?

Subscription plan?

Planbox Innovate

Free trial?

Planbox Innovate

Free plan?

Planbox Innovate

Planbox Innovate Pricing Reviews

  • Ease of use and ability to support the unique needs of many communities within Innovate. Support from the Planbox team is great.
  • 1. The PlanBox software is easy to use from both an end-user perspective and an administrator's perspective. 2. Excellent value proposition.
  • We love the flexibility of the solution along with capability of building a reward store within it to help recognize the innovation efforts our employees provide to improve the long term view of the company. We love its simplicity and the fact that we can operate Planbox in two languages, spanish and english. The team we work with provides great service and expertise, and helps us really get the best value out of our program. We have a very detailed process and one that is quite elaborate and Planbox was the only solution that would allow us to manage this effectively. The support team always provides us with great help and advice to make sure we are optimal
  • Enhanced user interface admin support would be beneficial to assist with creating challenges faster.
  • We like a lot of what the solution has to offer, sometimes configuration changes may be a little more detailed to complete, but we have a very rigid process that requires a lot of touch points.
  • 1. Time consuming process to score challenge ideas. On average each idea took our users 2-3 minutes to score. When coupled with 75-100 submitted ideas, each person responsible for scoring a challenge idea can take between 2-4 hours of time on top of their day jobs. Solution: A user interface listing each of the ideas and the respective scoring criteria along with a link to the idea to be scored would be most helpful in tabular format. Enhancing the Idea Manager feature to include more fields for selection, filtering and managing ideas would go a long way as a list view with links reduces the amount of user interface clicks/navigation. 2. Enhanced data visualization (e.g. control charts, sliders, etc.)
recommended this to a friend or a colleague

Planbox Innovate features


Access Control (152 other apps)
Activity Dashboard (106 other apps)
Activity Tracking (100 other apps)
Automatic Notifications (135 other apps)
Chat (122 other apps)
Collaboration Tools (211 other apps)
Collaborative Workspace (153 other apps)
Communication Management (93 other apps)
Customizable Branding (107 other apps)
Document Management (94 other apps)
Document Storage (139 other apps)
Drag & Drop Interface (124 other apps)
File Management (100 other apps)
Permission Management (139 other apps)
SSL Security (111 other apps)
Search Functionality (182 other apps)
Third Party Integration (131 other apps)

Competitor Feature Comparison

GetApp Analysis

Planbox Innovate is an end-to-end innovation management solution that serves as the system of record for ideas, suggestions, or feedback, allowing organizations to transform creative ideas into winning projects and cultivate a culture of continuous innovation. The software lets them significantly reduce the time and manpower necessary to identify the top ideas from a pool of suggestions, as well as keep track of their life cycles from ideation to implementation.

Planbox Innovate leapfrogs the concept of traditional idea suggestion boxes into challenge-driven innovation workflows and implements company-specific gamification strategies to boost user engagement. Backed by 16 years of experience in the innovation management space, Planbox Innovate brings together in one platform people from diverse backgrounds with varying skill sets, knowledge, and expertise so they can submit ideas, brainstorm and collaborate on them, and bring to the fore the best ideas.

The app’s key features include a highly configurable framework, event-based rule engine, visualization tools and analytics, social communication and challenge-driven collaboration, communities, categories, and gamification.

What is Planbox Innovate?

Technological breakthroughs, innovations considered the best of the century, and life-changing products or services originate from ideas. Planbox Innovate is a cloud-based idea management solution that aggregates ideas from customers, suppliers, partners, and employees in one place, where they can be organized, discussed, voted on, and gauged for viability.

The user interface can be tweaked and configured to match your unique business needs. If you have HTML capabilities and your user permissions allow for it, you’re free to edit your page, add and remove graphics or videos, and refresh your content more frequently. Categories, on the other hand, exist to help you better organize ideas and quickly move tasks forward using the Planbox Innovate automation engine.

For organizations with employees from various parts of the world, the app supports multiple languages. These include English, Spanish, French, German, Japanese, Italian, Arabic, simplified and traditional Chinese, Danish, Dutch, Russian, Norwegian, Swedish, Turkish, Thai, and Ukrainian, among others.

Who is Planbox Innovate for?

  • Experience level: Beginner to advanced
  • Industry: All industries
  • Business size: Small businesses to large enterprises
  • Departments/roles: Management executives, research and development teams, focus groups, subject matter experts, customers, vendor partners, employees, and other business users
  • Budget/point: Starts at $6 per user per month for up to 250 users
  • Example customers: Verizon, Bridgestone, and Tower Watson

Main features

Configurable User Interface Design

Planbox Innovate is equipped with a highly configurable user platform. It allows you to tweak the interface so that it matches your corporate DNA, client vernacular, messaging, and innovation program. You can add any UI component that drives long-term engagement with the platform, such as videos and images, or a news feed where all user activities are broadcast.

From a design perspective, your company’s innovation management page can include sections showing the number of ideas submitted, categories and their corresponding subcategories, a leaderboard displaying the top ideas and contributors, and the total number of ideas and their stages in the innovation pipeline. Social sharing features can be disabled if you don’t want any of your ideas shared to the public. The down vote button, which measures the likability of an idea, can also be turned on or off as necessary.

Challenges and Communities

When users log in to Planbox Innovate, they immediately have two options: submit an idea or take a challenge. Any of these they can do even without prior training on the ins and outs of the app. Challenges can be likened to campaigns, which are extremely useful if there are specific questions you’d like your user base to address. As opposed to ideas randomly submitted to the system, challenges present a more direct or top-down approach to ideation, as answers are directly tied to the organization’s priorities, strategies and goals.

Planbox Innovate also lets you create communities or user groups, which help ensure that all marketing-related surveys can only be accessed and answered by users from the marketing department, financial-related questions by the finance team, and so on. Communities can be built for the various departments in your organization. Clients, outside partners, and third-party suppliers can have their own personalized communities, too.

Workflow Engine

Workflows can be configured as single-step processes or multi-stage procedures. A workflow can include the following stages or steps: idea submission, approval or verification, evaluation, collaboration, and idea review. Workflow steps or branches can be created, rearranged, or deactivated as necessary. The simplicity or complexity of your workflows all boils down to what your innovation program requires.

Planbox Innovate has a patented rules-based workflow engine that automates the various innovation management stages your way. It lets you specify the actions that need to be done when an event is triggered. For example, when a user leaves a comment to a submitted idea, the system can be configured to automatically send a “thank you” email to the commenters and a notification alert to the original idea poster. When an idea enters the evaluation stage of the workflow, notifications are automatically sent to subject matter experts, with the various forms they need to fill out attached.

Reporting and Analytics

To measure how your innovation program stacks up against targets, Planbox Innovate offers a reporting and analytics engine that tracks the innovation metrics that matter to you. These include the number of ideas submitted per employee or community per month, the number of ideas in the evaluation or collaboration phase, engagement by location, ideas by challenge, the number of opportunities moving to the next stage, and many more. All data is captured in real time.

Planbox Innovate’s advanced reporting functionality offers dynamic and robust visualization tools like charts and graphs that showcase how ideas are moving along, promoting transparency and visibility across the entire platform. Role-based reports are likewise available.


To increase user participation and encourage long-term engagement with the platform, Planbox Innovate incorporates gaming dynamics into the system. Depending on what’s on the table, users can earn lunches with the CEO, a mentorship session with top management, or a LinkedIn recommendation from the VP of innovation after unlocking a particular badge.

Planbox Innovate gives you the freedom to decide which rewards system to push and configure.


Planbox Innovate has ready-made integrations with [Planbox Work] (, SharePoint, Facebook, Twitter, and Salesforce App Cloud. It also offers a developer API that allows you to sync third-party or proprietary apps you already use, such as reward management systems, agile project management solutions, CRM software, and more.


Planbox Innovate starts at $6 per user per month for up to 250 users. Prices vary based on your requirements, number of users, desired features, and subscription terms. More details can be obtained from the Planbox sales team.

Bottom line

  • End-to-end idea management platform that can be deployed in the cloud or on premise
  • Automates idea life cycle management from ideation to implementation
  • Carries gamification mechanisms to improve user engagement
  • Can be tweaked and configured according to your company’s unique needs
  • Supports multiple languages

Additional information for Planbox Innovate

Key features of Planbox Innovate

  • Adaptive event-based rule engine
  • Advanced innovation gamification platform.


Planbox Innovate is a highly configurable feedback, idea and suggestion management platform. Drive idea development based on your rules with zero customization, and quickly identify the best ideas using a reporting management portal, dynamic visualizations, and a solution built on industry best practices.

Your communities your way: Use Planbox Innovate secure authentication portal or our single sign-on solution capabilities to create any combination of private, restricted access or open communities.

Built-in integrations: Planbox Innovate's comprehensive API, based on a set of Web Services, and integration with reward management, CRM, and agile project management systems provides you with an end to end, fully plugged in, best of breed innovation system

Experience and proven expertise: Planbox is the pioneering idea management expert for the both . Over a billion dollars in realized ROI to mid market and Global 2000 customers like Verizon, Bridgestone, Tower Watson and many more.

Advanced gamification: Gamify your innovation program by leveraging Planbox Innovate's gamification module to incorporate online game dynamics in your innovation activites and processes. Engage and delight your users on a consistent and long term basis with points, badges, and carefully designed non-monetary and monetary rewards.