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kintone
5
111
4
35
3
4
2
3
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Agile, No-code Business Application Platform
Table of Contents
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kintone - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
kintone overview
What is kintone?
Typically, companies have to hire vendors to create business applications and then a whole other set of vendors to customize the solutions. With kintone, however, a new, customized business app can be up and running in no time.
Starting price
per month
Pros & Cons
Database Management
Customer Support
Data Management
Pricing
Notifications
kintone’s user interface
kintone review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.4
Ease of use
4.5
Customer support
4.6
Reviews sentiment
What do users say about kintone?
Reviewers appreciate Kintone for its ease of use, allowing non-technical users to build and customize applications without coding. They find the platform flexible and highly customizable, though some mention limitations in visual design and a need for more comprehensive tutorials and native plugins. They value the ability to tailor data fields and workflows to specific business needs.
Users report that customer support is responsive and helpful, assisting with setup and troubleshooting. They indicate that pricing is reasonable for small organizations, but some feel costs can rise with add-ons and larger user numbers. They note robust data and database management features, though advanced customization may require technical skills.
Select to learn more
Who uses kintone?
Based on 153 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
kintone's key features
Most critical features, based on insights from kintone users:
All kintone features
Features rating:
kintone alternatives
kintone
Starting from
24
/user
Per month
Caspio
Starting from
300
Per month
Quickbase
Starting from
35
/user
Per month
Zapier
Starting from
29.99
Per month
kintone pricing
Starting from
24
/user
Per month
User opinions about kintone price and value
Value for money rating:
Of 20 reviews that provide robust commentary on kintone's price and value, mention it in a positive light.
Most reviewers indicate that Kintone offers good value for money, especially for small organizations and non-profits with limited budgets, citing its reasonable pricing, per-user contracts, and lack of aggressive upselling. They appreciate the availability of free trials, affordable custom development, and useful free or paid add-ins. Some users say the platform meets their needs without unnecessary features that would increase costs. However, some reviewers feel the price can be high for startups or larger teams, particularly due to additional costs for guest accounts, paid plugins, and scaling up user licenses.
, and
kintone integrations (29)
Integrations rated by users
We looked at 153 user reviews to identify which products are mentioned as kintone integrations and how users feel about them.
Integration rating: 5.0 (2)
“Backbone of our marketing and sales ODT MAGS project”
Nick O.
CEO
Integration rating: 4.0 (2)
Integration rating: 4.5 (2)
“Important to track sales data. Unfortunately we have never gotten this to work for us properly. Causes up doubled up payments and invoice problems.”
Willem T.
Systems Director
Other top integrations
kintone customer support
What do users say about kintone customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of kintone customer support.
The majority of users highlight Kintone’s customer support as responsive, knowledgeable, and willing to go above and beyond.
A significant portion of users appreciate the ease of contacting support and receiving clear, helpful guidance in English.
Widely noted by reviewers, the support team is patient, resourceful, and consistently provides effective solutions for custom requests.
Frequently reported by users, Kintone’s staff assists with setup, app development, and troubleshooting, making onboarding much smoother.
Support options
Training options
To see what individual users say about kintone's customer support, check out the review snippets below.
“As a matter of fact, Kintone has set a benchmark for excellence in customer service that other companies would do well to emulate.”
Eileen M.
Assistant Director for Research and Evaluation
“Additionally, Kintone's customer support team is a standout; they are always available to assist and speak in clear English which made communication effortless.”
Sarfaraz K.
SEO Manager
kintone FAQs
Q. Does kintone support mobile devices?
kintone supports the following devices:
iPhone, Android, iPad
Q. What level of support does kintone offer?
kintone offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base
